2024 Van Hool CX45
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Van Hool › CX45 › 2024
These records cover every 2024 Van Hool CX45. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2024 Van Hool CX45. Newest first.
ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Risk and remedy
Risk
Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy
Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.
Van Hool N.V. (Van Hool) is recalling certain 2024 CX45 vehicles. The seat belt assembly attachment screw may break.
Risk and remedy
Risk
An unanchored seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace seat belt assembly screw on passenger seats, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010424This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
- 11009535APPLICATION This product improvement bulletin applies to CX45 MY2023/2024 vehicles, which are equipped with a plastic diesel fuel tank. DESCRIPTION VDL Van Hool has released an additional bracket to limit bulging of fuel tank sides. The procedure in this bulletin explains how to install these additional brackets
- 11009042DESCRIPTION Eberspcher, manufacturer of coolant heaters, and ABC Companies have informed VDL Van Hool that they have both reported a vehicle safety problem to NHTSA agency related to the legal exhaust gas limits on a limited number of Eberspcher Hydronic L-II heaters. The NHTSA recall numbers are: Eberspcher NHTSA 24E-030 ABC Companies NHTSA 24V-332 The units which are affected are manufactured from May 1st, 2023 (week 18/year 2023) up to January 31st, 2024 (week 5/year 2024). Coolant heaters with a production date starting from February 1st, 2024 comply with the legal requirements and can be used without hesitation. The production date can be found on the type plate of the coolant heater (refer to figure 1). Issue: people in the immediate vicinity of the coolant heater could suffer smoke poisoning from the exhaust fumes, In addition the possibility of a vehicle fire due to increased temperatures cannot be ruled ou
- 11008761e electric cooling fans are mounted at the inside of the access doors of the radiator and chargeair cooler compartment. To prevent personal injury due to running fans, a safety system with proximity switches is installed to prevent the cooling fans from running when the access door is open or not properly closed.
- 10250324an Hool feels very strongly about quality and constantly focuses on product improvement. This is why we would like to ask you to provide us with the correct information as quickly as possible when filing a warranty request. A fully documented diagnostic is key in this process. The more precise and complete the supplied information is, the quicker we can finalize your request, with financial compensation when applicable. For this reason, follow the procedure below as closely as possible
- 10250323Van Hool has been reported about broken seat belt end bracket screws. Investigation has shown that the issue can be reduced to a limited number of seat frames on which a bad batch of selftapping screws has been used for the fixation of the end brackets. This could result in breakage of the screw in case of a crash impact. To address this issue, Van Hool is conducting a safety recall. What to do is mentioned in this service bulletin
- 10248730This service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the National Highway Traffic Safety Administrations (NHTSA) Federal Motor Vehicle Safety Standards (FMVSS) in the U.S and the Canadian Motor Vehicle Safety Standards (CMVSS) in Canada about this subject.
- 10247503DESCRIPTION Van Hool has been informed about a harmless phenomenon regarding the front entrance door when the air suspension raising system is activated. Investigation has shown that when the raising system is activated, air is pulled out of the front passenger compressedair circuit causing the quick release valve in that circuit to a momentary switch. This can be noticed by a short soft sound of escaping air. This service bulletin gives step-by-step instructions how to install an additional singlecheck valve to prevent this phenomenon from happening.
Every Van Hool CX45 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.