2011 Volvo S60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2011 Volvo S60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 Volvo S60. Newest first.
Volvo Cars of N.A., LLC (Volvo) is recalling certain 2008-2016 V70 and XC70, 2007-2016 S80, 2011-2018 S60 and V60, 2016-2018 S60 Cross Country, 2014-2020 S60L, 2009-2015 S80L, 2009-2016 XC60 and 2015-2018 V60 Cross Country vehicles. The flexible steel cable that connects the seat belt to the front outboard seating positions may fatigue over time, causing…
Risk and remedy
Risk
An unsecured occupant has an increased risk of injury in the event of a crash.
Remedy
Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
Volvo Car of USA LLC (Volvo) is recalling certain 2011-2017 S60, S60I, V60, S60CC and V60CC vehicles. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk and remedy
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Volvo will notify owners, and dealers will replace all four door latches, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89978.
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2011-2012 S60 vehicles manufactured June 22, 2010, through May 14, 2012, and equipped with 5-cylinder B5254T5 (VIN code 62) engines. In the affected vehicles, the vehicle may not alert the driver of a low oil pressure situation.
Risk and remedy
Risk
Without being warned of a low oil pressure situation, the driver may continue to drive the vehicle until it stalls, which increases the risk of a crash.
Remedy
Volvo will notify owners, and dealers will update the vehicle's software so that the driver is alerted should there be a low oil pressure situation, free of charge. The recall began on January 10, 2014. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R29436.
Volvo IS recalling certain model year 2006-2012 C70 vehicles manufactured from november 15, 2005, through july 31, 2011, and model year 2011-2012 S60 vehicles manufactured from july 14, 2010, through april 16, 2011, that were equipped with optional accessory spare tire kit. these vehicles fail to comply with the requirements of federal motor vehicle safety…
Risk and remedy
Risk
A misprinted label could lead to improper tire inflation which could result in a tire failure, increasing the risk of a crash.
Remedy
Volvo will notify owners and dealers will inspect the vehicle and install the label as necessary, free of charge. the safety recall began on february 23, 2012. owners may contact volvo at 1-201-768-7300.
Volvo IS recalling certain passenger vehicles equipped with power front passenger seats. the front seat rail's detection system was manufactured incorrectly and may permit the passenger to forward the seat beyond the intended maximum.
Risk and remedy
Risk
Positioning of the seat beyond the intended maximum can cause increased risk of injury to the passenger in the event of a crash.
Remedy
Dealers will inspect the front power seat stops for both front seats for the presence of an "end stop" and repair the vehicles as necessary free of charge. the safety recall began on december 23, 2010. owners may contact volvo at 1-800-458-1552 or at customercare@volvoforlife.com.
Volvo IS recalling certain model year 2011, S80, S60, XC70 and XC60 vehicles. the software calibration for the fuel cut-off functionality in the engine control module (ecm) IS too sensitive.
Risk and remedy
Risk
Sudden engine stall could occur increasing the risk of a crash.
Remedy
Dealers will update the ecm and tcm with new software free of charge. the safety recall IS expected to begin on or before december 10, 2010. owners may contact volvo at 1-800-458-1552 or at customercare@volvoforlife.com.
Owner complaints
5 complaints2 involved a crash5 injuries
What owners report most
Latest complaints
- Tires
New tires (all 4) installed on November 4, 2023 at Walmart in Myrtle Beach, SC. Drove car to New Jersey on Nov. 5, arrived November 6. Tire pressure low indicator came on november 14. Drove to Old Bridge, NJ Walmart Auto Center to have them look at them. Arrived around 6 pm. Went isnide to request…
New tires (all 4) installed on November 4, 2023 at Walmart in Myrtle Beach, SC. Drove car to New Jersey on Nov. 5, arrived November 6. Tire pressure low indicator came on november 14. Drove to Old Bridge, NJ Walmart Auto Center to have them look at them. Arrived around 6 pm. Went isnide to request that car be put on lift to look at them, and fill with air. Female employee declined to put car up on lift, but had tech put aior in them. Told me to come back the next day to put up on lift. Light went off. Drove out to eat something at a Five Guys near the Walmart. Drove back to hotel in South Brunswick. Next day started driving back up to Old Bridge Walmart, was in traffic, braked and slid into car in front of me. Very little traction.
- Steering
The metal trimming on the steering wheel IS frayed. It cuts my hands when the steering wheel turns.
- Structure › Body
Rear passenger side door will not open from inside if car IS locked or has just been unlocked. It will only open from the inside if the outside handle has been pulled and the car has not been locked since. The door lock actuator was replaced in august 2014, but the problem continues to occur. *tr
- Wheels
Suddenly lost control. *tr
- Engine and engine cooling
Tl*the contact owns a 2012 volvo s60(na). The contact stated while driving 68 mph the vehicle suddenly stalled. She was able to coast the vehicle to the shoulder of the interstate. The vehicle was towed to a repair shop. The contact planned to have the vehicle towed to an authorized dealer. The…
Tl*the contact owns a 2012 volvo s60(na). The contact stated while driving 68 mph the vehicle suddenly stalled. She was able to coast the vehicle to the shoulder of the interstate. The vehicle was towed to a repair shop. The contact planned to have the vehicle towed to an authorized dealer. The vehicle had not been inspected or repaired. The manufacturer had not been made aware of the failure. The failure and current mileages were 906.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007925Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 10249191This is a Technical Journal: 12V Battery Testing Method
- 10241661Complimentary upgrade c00009 description.
- 10241651Rubber cushion
- 10234826Left front LED flickers after turning car off
- 10234760Customer may experience ?Low oil pressure light? coming on. No external leakage. High engine oil consumption may occur. Follow the instructions under ?Service?.
- 10234736Sensus screen freezes/system locks up
- 10234735Front brake pads, early or uneven wear on right side on 16" and 16.5" brakes
- 10234685Wind deflector net clogged
- 10234675SiriusXM Tuner Replacement Process
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
- 10213887Center wheel caps, removal instruction
- 10213885The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
- 10213883ICUP/Google Built-In Diagnostic Operations
- 10213882Battery Charger/maintainer requirement
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10205655Washer system layout for identifying leakeage points
- 10203167Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
- 10202436New Software Products (SP) have been developed to convert a Care Key to a standard key.
- 10192877There is a new process for upgrading maps on cars with Sensus (IAM2.1) navigation. Map updates for Sensus navigation systems in MY2011-2015A cars (identified as shown in attached picture) can now be downloaded online and transferred to the car via a USB flash drive in the same way as current models. Updating via DVDs is no longer possible.
- 10190794Create PB with attached word doc.
- 10190559This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
- 10190558This is to inform you that we have procured Rebuilders Automotive Supply (RAS) to handle the returns of the recalled Front Seat Belt Fastener Pretensioner for Recall R10029. RAS has created instructions for the pretensioner shipping procedures. You MUST review and inform your staff as to the requirements for handling the returns. There are specific measures as these pretensioners are classified as hazardous materials. A Parts Bulletin with this same information has also been created to ensure your Parts Department will receive these instructions in case they will be handling the returns.
- 10188881Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.
- 10181041Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10179681This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10177386Service Manager Bulletin: Vehicle Type and Platform Information
- 10173760This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
- 10172464This is a Service Journal: Coolant Filling Equipment Tool
- 10171676Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a timely manner. Tools are classified as mandatory because associated repairs and/or diagnostics cannot be completed properly without them.
- 10170183Technical Journal TITLE : Adjustment to door handles REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25129 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2013 01 18 FUNC GROUP : FUNC DESC : 8340 Lock , handle Page 1 of 4 Attachment File Name File Size TJ 25129 . pdf 0.0784 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 134 2011 - 9999 22 0000194 - 9999999 201020 - 999999 CSC Customer Symptom Codes Code Description VK Doors / Exterior door handle problems VY Doors / Manual locking / unlocking does not work DTC Diagnostic Trouble Codes Text CSC = Customer Symptom Code DTC = Diagnostic Trouble Code Note ! If using a printed copy of this Technical Journal , first check for the latest online version . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 25129 DESCRIPTION : Depending on humidity and low temperature , there is a possibility that the outer door handle does not return fully in its original position after operation . This does not affect the locking / unlocking ! ! SERVICE : In case of customer complaints , perform adjustment according to attachment . VSTG OPERATION NUMBER : Operation number * 98354 * - * * Side door handle adjustment ( FOR ALL 4 DOORS ! ! ) . * * - ? 0.9 hrs ? . - Claims may be submitted under the new car warranty when there is a documented customer complaint using claim type : 01 - Labor times are valid at the time of release and are subject to change . To view TJ attachment continue to next page : Page 2 of 4 2013 - 01 - 18 Page 1 of 2 Volvo Car Customer Service TJ Instruction TJ No . 25129 Date January 2013 Issue 01 Title Adjustment to door handles . Materials Quantity Part No . G
- 10170147Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVICE SERVICE WARRANTY 2013 02 15 MANAGER WRITER ADMINISTRATOR Service Personnel : Read and initial Page 1 of 1 Volvo monitors completion rates for all service actions and will complete notification re - mails to vehicle owners when necessary . Listed below are the latest notification re - mails . Please refer to SMB 00 - 323 and SMB 00 - 323A for information on how and where to find the related Service Action documents in VRC2 and TIE . FEBRUARY RE - MAILS Action Description # of Re - Mails Service Campaign 236 Washer Reservoir Sensor Canada ? 295 Recall 129 Brake Vacuum Pump U.S . ? 3,430 Recall 245 Replace Fuel Lines U.S . ? 48 MARCH RE - MAILS Action Description # of Re - Mails Recall 246 Inspect P / S Return Hose U.S . ? 1,367 Recall 246 Inspect P / S Return Hose Canada ? 95 Recall 251 Inspect Underbody Coating Canada ? 54 Recall 255 TCM Software Upgrade U.S . ? 499 Recall 256 TPMS Warning Message U.S . ? 123 Please be prepared to accommodate vehicle owners that may contact you regarding these actions . ? Fixed Right ? First Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . 2013 VOLVO CARS OF NORTH AMERICA , LLC
- 10169394This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169393This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in the vehicle. Swapping the Driver Information Module (DIM) is strictly forbidden as the DIM it is the main carrier of the odometer function, and will, in case of swapping, result in manipulated odometer value. Service: Please do NOT swap any control modules from vehicle to vehicle for testing, unless instructed to do so in a Vehicle Report by the Technical Helpdesk
- 10169391Software Installation Policy changes.
- 10169390Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
- 10169389This is a Service Manager Bulletin: Technician Skillset Requirments
- 10169388This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attached checklists can be used for restoring customer settings, where applicable.
Every Volvo S60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.