2000 Cadillac Deville
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2000 Cadillac Deville. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2000 Cadillac Deville. Newest first.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Certain passenger vehicles contain driver and front passenger lap and/or shoulder belt retractors that may not remain locked up as designed during a crash in which the belt pretensioners deploy.
Risk and remedy
Risk
In such a crash, this could result in an increase in injury for that occupant.
Remedy
Dealers will install a retainer kit in the driver and passenger safety belt pretensioner. owner notification began january 31, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Vehicle description: passenger vehicles, hearse, and limousines. some of these vehicles fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." these vehicles have seat belts that may not meet the 30-pound push button release effort requirement of the standard.
Risk and remedy
Risk
High release efforts could make it more difficult for a crash victim to release the belt and exit the vehicle.
Remedy
Dealers will inspect the seat belts and, if necessary, modify the latch plates or replace the retractor. dealers will also add "snap on" latch clips to eliminate the potential of inverted latch plate insertion. owner notification IS being conducted in phases. the first phase began may 29, 2001, and the second phase began july 6, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact cadillac at 1-800-458-8006.
Vehicle description: passenger vehicles. some of these vehicles have internal fluid leaks in the brake hydraulic control unit.
Risk and remedy
Risk
When the rear brake proportioning, antilock brake, traction control, or stability control feature IS activated in some driving situations, the feature may not perform as designed.
Remedy
Dealers will inspect the ABS hydraulic modulator unit and if necessary, replace the hydraulic modulator.
Vehicle description: limousines. during normal engine roll, the plastic end fitting of the cruise control cable could contact the brake master cylinder and fracture. this does not meet the requirements of fmvss no. 124, "accelerator control systems."
Risk and remedy
Risk
The fracture could prevent full closing of the throttle and cause a small increase in engine rpm in drive with the brake applied.
Remedy
Dealers will install a new cruise control bracket and, if necessary, will replace the cruise control cable.
Owner complaints
225 complaints25 involved a crash4 involved a fire30 injuries13 deaths
What owners report most
Latest complaints
- Air bags
Airbag light stays on at all times. car will not pass inspection. I had to park car and no longer drive even though I put a new engine in it and had the transmission rebuilt in 2013. dealer says there IS no recall on airbag system for my car.
- Steering
While backing up in my parking lot , I heard a loud pop and lost the ability to steer the car. Upon further investigation it was determined that the steering box bolts had ripped out of the frame.
- Electrical system
2000 cadillac deville. consumer writes in regards to reimbursement for ignition switch recall repairs. *smd
- Engine
Engine began overheating and took it to our mechanic who replaced the water pump. Engine continued to overheat and same mechanic replaced all of the upper seals. Eventually, a pressure test and camera insert by my mechanic confirmed a blown head gasket. Confirmed that result with pepe cadillac in…
Engine began overheating and took it to our mechanic who replaced the water pump. Engine continued to overheat and same mechanic replaced all of the upper seals. Eventually, a pressure test and camera insert by my mechanic confirmed a blown head gasket. Confirmed that result with pepe cadillac in white plains, ny. checked the price to have the head gaskets replaced, but since this engine has to be removed from the bottom of the vehicle, the costs are outrageous and the only acceptable fix for these aluminum heads are bolts rather than the gm serts. Bad engine design by gm since their bolts were too short and the bite was not large enough in the block to prevent the head gaskets from blowing. sad epitaph for a car with only 65K lightly driven miles on it having spent all of it's off road life in our garage. After much research, I was able to confirm that this IS an inherent problem with the northstar engine during that period and was finally solved after 2004. Gm knows about the engineering northstar engine problem but refuses to accept responsibility for it.
- Electrical system
TL* the contact owns a 2000 cadillac deville. While attempting to start the vehicle, it failed to start. After several attempts, the vehicle was able to start. The failure recurred multiple times intermittently. The vehicle was towed to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.
- Engine
TL* the contact owns a 2000 cadillac deville. While driving 35 mph, an abnormal odor of burning oil was noticed within the vehicle. The failure occurred constantly. The vehicle was taken to a dealer where it was diagnosed that oil was leaking onto the manifold. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000. updated 12/03/15*lj..updated 02/01/16 *bf *js
- Fuel/propulsion system
TL* the contact owns a 2000 cadillac deville. The contact stated that while driving or parked, there was oil leaking from the vehicle. The vehicle was taken to a dealer where it was informed that it was a known failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 93,000.
- Electrical system · Engine
TL* the contact owns a 2000 cadillac deville. While driving approximately 25 mph, the vehicle stalled and the service engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft position sensor a and crankshaft position sensor b…
TL* the contact owns a 2000 cadillac deville. While driving approximately 25 mph, the vehicle stalled and the service engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft position sensor a and crankshaft position sensor b needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,000. . .. .Updated 07/21/15 *bf the consumer stated the vehicle was not included in the recall. the manufacturer offered to pay for a portion on the repairs. The consumer would like for the vehicle to be included in the recall. updated 11/9/2015*js
- Engine
TL* the contact owns a 2000 cadillac STS. While driving 65 mph, the engine cooling system overheated without warning. The failure recurred twice. The vehicle was taken to the dealer. The technician diagnosed that the head gasket needed to be replaced. The vehicle was not repaired. The vin was not provided. The manufacturer was notified of the failure. The failure mileage was 101,000. updated 05/06/16*lj
- Air bags
TL* the contact owns a 2000 cadillac deville. The contact stated that the air bag warning indicator was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. updated 5/5/15*cn
- Electrical system · Steering
I brought my vehicle to a cadillac dealership for repair from recall 14v355. the dealership refused to repair my vehicle because I did not have both keys to my car. I informed the dealership that I lost my 2ND key 7-8 years ago. the dealership returned my car without repair. *tr
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact stated that the vehicle failed to start and multiple warning lights illuminated. The contact stated that the check safety system was displayed on the message board. In addition, the contact stated that the vehicle attempted to start…
TL* the contact owns a 2000 cadillac deville. The contact stated that the vehicle failed to start and multiple warning lights illuminated. The contact stated that the check safety system was displayed on the message board. In addition, the contact stated that the vehicle attempted to start independently without the key in the ignition. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The vehicle was included in nhtsa campaign number: 14v355000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 190,000. The vin was unavailable.
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact stated that while attempting to turn on the vehicle, it caught on fire. The vehicle was destroyed. The contact did not sustain any injuries. A police report was not filed. The manufacturer was notified of the failure. The approximate failure mileage was unknown.
- Service brakes · Steering
I was preparing to make a 270 degree left turn and I was attempting to turn the wheel and the steering wheel kept spinning while the car stayed in a forward motion. I attempted to press on the brakes and they had barely any brake pressure which resulted me to collide with a parked car that was in…
I was preparing to make a 270 degree left turn and I was attempting to turn the wheel and the steering wheel kept spinning while the car stayed in a forward motion. I attempted to press on the brakes and they had barely any brake pressure which resulted me to collide with a parked car that was in the first parking spot in the lot I was attempting to pull into. The operator in the parked vehicle I hit was taken to the hospital after sustaining injures due to the impact of the crash. *tr
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact stated that while driving at various speeds, the vehicle stalled and all the warning lights illuminated continuously. The vehicle was restarted. The failure occurred on several occasions. The vehicle was taken to a dealer where it was…
TL* the contact owns a 2000 cadillac deville. The contact stated that while driving at various speeds, the vehicle stalled and all the warning lights illuminated continuously. The vehicle was restarted. The failure occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition key needed a new chip. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 85,000.
- Air bags
Air bag warning light comes on. After doing some research on the internet it seems to be related to a wiring problem underneath the driver's seat. I confirmed this by moving the seat which causes the light to come on or go out. Since this IS a safety related problem which might inactivate the air…
Air bag warning light comes on. After doing some research on the internet it seems to be related to a wiring problem underneath the driver's seat. I confirmed this by moving the seat which causes the light to come on or go out. Since this IS a safety related problem which might inactivate the air bags, I believe that this should be handled by a recall notice by gm and the burden to repair the loose wire connection should fall upon gm. Thanks. *tr
- Electrical system
2000 cadillac deville pa ignition switch problems. *mw the consumer stated the ignition lock cylinder was replaced in august 2013. He IS seeking reimbursement. *Jb
- Electrical system
200 cadillac deville. Consumer writes to address concerns related to recalls and the ignition switch. *Tgw the consumer stated the recalled did not adequately address the problems with the ignition switch. the consumer stated he experienced a terrifying event when the switch was turned on and the…
200 cadillac deville. Consumer writes to address concerns related to recalls and the ignition switch. *Tgw the consumer stated the recalled did not adequately address the problems with the ignition switch. the consumer stated he experienced a terrifying event when the switch was turned on and the engine running, the steering wheel locked up when the wheel was turned to the left. The consumer was unable to turn off the vehicle. It took two strong men to manually to turn the wheel enough to turn to vehicle off. the ignition switch was replaced. *Jb
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). While driving approximately 30 mph, the vehicle accelerated without warning and the brakes became inoperable. The contact was able to merge over and place the…
TL* the contact owns a 2000 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). While driving approximately 30 mph, the vehicle accelerated without warning and the brakes became inoperable. The contact was able to merge over and place the vehicle into park. There was a sudden increase of engine rpms. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags · Service brakes · Steering
My complaint IS about the remedy for recall #14v355.the july 2, 2014 letter to [xxx] re:nhtsa notification campaign no. 14V-355 from [xxx] , gm, states on page 3 that "the torque performance of the ignition system may be insufficient to resist energy generated when the vehicle goes off road or…
My complaint IS about the remedy for recall #14v355.the july 2, 2014 letter to [xxx] re:nhtsa notification campaign no. 14V-355 from [xxx] , gm, states on page 3 that "the torque performance of the ignition system may be insufficient to resist energy generated when the vehicle goes off road or experiences some other jarring event". This IS the same ignition switch that gm hid from the public for years which resulted in 196 claims for death, 116 catastrophic injuries and 1,460 other injuries. Instead of replacing the faulty ignition switch for the recall, your organization IS allowing gm to block the key from being placed on a key ring with house keys, the remote fob that comes with the vehicle to operate door locks, seat positioning, trunk release and panic alarm. And the gm provided cadillac medallion that IS used to return the key to me if it becomes lost. Most people need to keep house keys on the car key ring, and the fob IS integral to using the vehicle. The recall fix being allowed by your agency IS dangerous and wrong. Subsequent owners of the vehicles will not know about the recall and pop the little piece of plastic out of the key hole and attach all of their keys on one key ring. For current owners, this takes away one of the functions of the vehicle, the fob usage and makes life more difficult having to keep track of a single car key and their key ring with essential keys on it. According to the washington post, gm knew about the defect and changed the ignition switch part in newer vehicles using the same part number to avoid a recall as people were injured and died. Gm's fix leaves my car with its defective ignition switch which IS still subject to catastrophic failure. Who are you protecting? Gm? Not me and I am terrified. I want my ignition switch replaced with one that IS properly designed and manufactured for the safe use of my vehicle. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact stated that the key fob failed to lock and unlock the front passenger and both rear doors. The driver door was the only door that was unaffected by the failure. The contact mentioned that the failure started to occur after the vehicle was…
TL* the contact owns a 2000 cadillac deville. The contact stated that the key fob failed to lock and unlock the front passenger and both rear doors. The driver door was the only door that was unaffected by the failure. The contact mentioned that the failure started to occur after the vehicle was repaired under recall nhtsa campaign number: 14v355000 (electrical system). The vehicle was taken back to the dealer. The technician diagnosed that the fob was worn over time and did not offer any further assistance. the manufacturer was not made aware of the failure. The fob was not repaired. The failure mileage was 84,351.
- Electrical system
2000 cadillac deville. Consumer writes in regards to ignition switch recall notice. *Tgw according to the recall letter, the parts were not available. *Jb
- Electrical system
TL* the contact owns a 2000 cadillac deville. The contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Air bags · Electrical system
TL* the contact owns a 2000 cadillac deville. The contact indicated that while driving approximately 25 mph, another vehicle attempting to make a left turn crashed into the contacts vehicle. The contacts head hit the steering wheel upon the impact and the air bags did not deploy. The driver and the…
TL* the contact owns a 2000 cadillac deville. The contact indicated that while driving approximately 25 mph, another vehicle attempting to make a left turn crashed into the contacts vehicle. The contacts head hit the steering wheel upon the impact and the air bags did not deploy. The driver and the passenger sustained injuries to the neck, head and back. Also, the contact indicated that they both received medical attention. A police report was filed. The vehicle was not repaired. The contact was included in recall nhtsa campaign number: 14v355000 (electrical). The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Failing seat belt buckles
On august 17, 2004, odi opened an investigation based on two complaints and one insurance company report alleging driver and/or front passenger seatbelt unbuckling during crashes on model year (my) 2000 and 2001 cadillac deville sedans.on october 8, 2004, gm submitted data to odi related to the alleged defect for the…
On august 17, 2004, odi opened an investigation based on two complaints and one insurance company report alleging driver and/or front passenger seatbelt unbuckling during crashes on model year (my) 2000 and 2001 cadillac deville sedans.on october 8, 2004, gm submitted data to odi related to the alleged defect for the subject vehicles.this data contained information about system design, system operation, seat belt buckle testing and consumer complaints.based on its analysis of the data, odi has determined that a safety-related defect trend has not been identified regarding specific allegations of unwanted seatbelt unbuckling during a crash.at this time, further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstancessee attached summary report
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10248761Unintended Ignition Key Rotation
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245888Unintended Ignition Key Rotation
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232811This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230697This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10224309This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
- 10224273This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
Every Cadillac Deville model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.