2004 Cadillac Deville
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Deville › 2004
These records cover every 2004 Cadillac Deville. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 Cadillac Deville. Newest first.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick…
Risk and remedy
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Owner complaints
167 complaints13 involved a crash4 involved a fire14 injuries
What owners report most
Latest complaints
- Power train
The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.…
The contact owns a 2004 Cadillac Deville. The contact stated while driving at 35 MPH, the vehicle jerked. No warning lights were illuminated. The contact stated that the failure occurred during the warm weather season. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that the vehicle was serviced for an Emissions tesand the contact was informed that the torque converter clutch door was stuck. The manufacturer was not made aware of the failure. The failure mileage was approximately 209.817.
- Steering
The contact owns a 2004 Cadillac Deville. The contact stated that while driving on a mountain at a slow speed, the steering wheel became difficult to turn. There was no warning light illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 102,331.
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2004 cadillac deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice…
TL* the contact owns a 2004 cadillac deville. The contact stated that while driving at an undisclosed speed, the sun roof glass separated from the metal frame and detached from the vehicle. The vehicle was taken to roth cadillac (5711 peach st, erie, pa 16509) and the sun roof was replaced twice with plexiglass. The contact was informed that the replacement sun roof glass could not be found. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000. The vin was not available.
- Air bags · Electrical system · Service brakes
Car will not start when I turn the key checked the fuses all good check the battery good. Then it started next day drove home from work and power turned off in the middle of the street power steering started to lock as I managed to pull off in to a parking lot. Started once again, made it home.…
Car will not start when I turn the key checked the fuses all good check the battery good. Then it started next day drove home from work and power turned off in the middle of the street power steering started to lock as I managed to pull off in to a parking lot. Started once again, made it home. next day was able to stard vehicle drove to work, once it was time for me to head home tried starting car and nothing nothing I can open trunk with key fob can't open gas tank door from inside manually. my car IS saying air bag light constantly. also I have a consistent squeak ing/grinding on the front driver wheel
- Structure · Structure › Body › Door · Visibility › Power window devices and controls · Visibility › Rearview mirrors/devices
2004 cadillac deville. Consumer writes in regards to various defects on vehicle. *Ld the consumer stated the mirror adjusters did not work properly, the front console fell out and was hangning by wires, the rear window on the passenger and the driver's side fell, and the rear door panel on the driver's side was loose. The rear interior door handle was inoperable. *Js
- Unknown or other
The regulators on all four power windows broke, all while driving on higher speed roads (main thoroughfares or highways), three out of four on occasions with inclement precipitous weather and/or extreme cold. this was not only expensive to repair each time, but created an unsafe driving…
The regulators on all four power windows broke, all while driving on higher speed roads (main thoroughfares or highways), three out of four on occasions with inclement precipitous weather and/or extreme cold. this was not only expensive to repair each time, but created an unsafe driving environment exposing the driver and passengers to the elements! a representative at the dealer in nashville said the company knew this was common but never was held to a recall. over $1,200 for repairs over the years because of some cheap chinese-made plastic parts! how do I know that the replacements will hold up? having just found out about this site, I can't begin to imagine what happened to the receipts, but I needed emergency repairs while traveling between nj and tn. the first event was about 12 years ago (the date below IS an estimate for the first one of the incidents, but there were four total). the mileage for the first event IS merely a guestimate of 75,000 miles. the vehicle now has over 203,000 miles. the last of four was about five or six years ago. unbelievable to me that cadillac has done nothing and wasn't held to a recall!
- Electrical system · Electronic stability control (esc)
I was driving the car it was doing just fine once I parked the car came back to start the car the engine would turn over but it would not start once I had tried about 12 times it decided to start and there was something blowing sounding like it just might be the air on sometime I would come to the start the car battery would be dead
- Air bags
"Takata recall" my 2004 cadillac deville vin# [xxx]. I was getting into my stationary vehicle at around 11:30pm. I was located in lynnfield, ma when the event occurred. the second I turned the engine over and hit the brake the driver side air bag deployed without any outside catalysts being a…
"Takata recall" my 2004 cadillac deville vin# [xxx]. I was getting into my stationary vehicle at around 11:30pm. I was located in lynnfield, ma when the event occurred. the second I turned the engine over and hit the brake the driver side air bag deployed without any outside catalysts being a factor. I was abruptly hit by the driver side air bag right in my nose and mouth causing my neck to snap back. I was still in the driveway when my friend who was in his car parked in front of me heard the noise from the air bag and came to my aid. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags · Electronic stability control (esc) · Service brakes
Takata recall. One day was driving all was well it had just sprinkled before ia left home. Roads were whet I slowed down to cross rr tracks when increased gas tires slipped or spun a lil,from bumps on tracks and acceleration made numerous sensors I think got faulty. Suspension traction, service…
Takata recall. One day was driving all was well it had just sprinkled before ia left home. Roads were whet I slowed down to cross rr tracks when increased gas tires slipped or spun a lil,from bumps on tracks and acceleration made numerous sensors I think got faulty. Suspension traction, service engine soon,, ABS, and air bag. I reset information control center. But with in 3 mins after you take off they all light up again ABS I just changed brake pads 4 months ago there still under warranty.going with ceramic this time. I also have 2 psi sensors out. Neither back window goes down one needs motor the other on the regulator a plastic clip that keeps it inline IS worn out. I figured that out. But idk why all them safety warnings came on and why I cannot get traction control to ever go off? Just find it weird happened all at once car still starts and runs fine. I'm just worried I think air bag needs to be recharged or inspected.my plan IS to restore it needs minor repairs but dealerships IS a rip off. If I can find where these electrical sensors are I will do it my self. They ridiculously over charge for everything. I was crossing rail road tracts at a slight angle.cause unknown.
- Service brakes
TL* the contact owns a 2004 cadillac deville. The contact stated that the brakes had been applied and the pedal traveled to the floorboard. An independent mechanic diagnosed that the brake lines prematurely rusted and there was a presence of brake fluid leakage. The contact's vehicle was not…
TL* the contact owns a 2004 cadillac deville. The contact stated that the brakes had been applied and the pedal traveled to the floorboard. An independent mechanic diagnosed that the brake lines prematurely rusted and there was a presence of brake fluid leakage. The contact's vehicle was not included in a manufacturer recall for the brake system. The dealer was not contacted. The manufacturer was notified and provided no solution. The approximate failure mileage was 65,000.
- Air bags · Unknown or other
Takata inflators ...and ignetion
- Unknown or other
When driving the car the "service engine soon" light would come on. I took it to the local gm dealer and the told me the computer was bad and needed to be replaced. They got the new part in and tried to program it and "fried" the part. After trying 13 units I was told that there IS a defect in the…
When driving the car the "service engine soon" light would come on. I took it to the local gm dealer and the told me the computer was bad and needed to be replaced. They got the new part in and tried to program it and "fried" the part. After trying 13 units I was told that there IS a defect in the part and that gm was sending 2 engineers to mexico to investigate the factory where they are made. It was then determined that it IS now a software issue that gm changed the software over 1 1/2 years ago and upload procedure and was now looking to see where the problem IS. It has now been 6 weeks since my car has been in the shop and I have no estimation as to when the problem will be solved. I was also told that there are as amny as 10 to 20 cars around the us with the same problem and are unreapairable at this time. It IS obvious that gm knew they had a problen since they changed the procedure 1 1/2 years ago since my car IS not the first to experience this.
- Electrical system · Visibility
TL* the contact owns a 2004 cadillac deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at goodyear where the rear…
TL* the contact owns a 2004 cadillac deville. While the vehicle was stationary, both the rear passenger and driver side windows malfunctioned. The contact stated that the windows failed to close when prompted due to a fractured motor. The vehicle was taken to be repaired at goodyear where the rear passenger and driver side regulators and motors were replaced. The manufacturer was made aware of the failure. The failure mileage was 72,600. updated 06/07/17*lj *cn
- Electrical system
TL* the contact owns a 2004 cadillac deville. The contact stated that while stationary, the ignition key would not go into the ignition when prompted. The contact stated that the vehicle would not start due to the failure. The vehicle was taken to the dealer where the lock cylinder was replaced as well as the key. The manufacturer was made aware of the failure. The failure mileage was 130,000.
- Power train
Torque converter develops leaks which IS a full rebuild of transmisson issue, this can result in vehicle to stop running in traffic conditions without any prior knowledge of problem. It IS a problem that should be rectified by car manufacturer, as peoples safety IS at risk, let alone he thousands…
Torque converter develops leaks which IS a full rebuild of transmisson issue, this can result in vehicle to stop running in traffic conditions without any prior knowledge of problem. It IS a problem that should be rectified by car manufacturer, as peoples safety IS at risk, let alone he thousands of dollars required to fix this issue for such an expensive car. I now have ownership of a car I cannot register as it won't pass smog due to this issue. It IS useless to me and I am in dire need of a vehicle to get to dr. Appointments as I am disabled. And money IS gone so public transportation which IS very little in my area IS a cost I cannot assorb. Thankyou g.m.....you build a beautiful vehicle and put a crap transmisson in it!
- Electrical system
TL* the contact owns a 2004 cadillac deville. The contact stated that the vehicle stalled due to a loose connection with the core pertaining to the key and the ignition switch. The contact was later notified of nhtsa campaign number: 14v355000 (electrical system) and took the vehicle to the dealer…
TL* the contact owns a 2004 cadillac deville. The contact stated that the vehicle stalled due to a loose connection with the core pertaining to the key and the ignition switch. The contact was later notified of nhtsa campaign number: 14v355000 (electrical system) and took the vehicle to the dealer to receive the recall repair. The contact expressed concerns to the manufacturer that the cylinder core and the ignition switch may be faulty, but they refused to provide the remedy to replace the parts, indicating that the remedy for the recall was sufficient. The contact disagreed with the manufacturer. The failure mileage was not available. Parts distribution disconnect.
- Steering
Lower steering shaft replaced because of noise. New shaft installed but noise IS still there.
- Engine
Letter from senator nelson re constituent re 2004 cadillac deville issues. *smd the consumer stated oil has been leaking from the main oil seal for the past four years. *Jb
- Fuel/propulsion system
TL* the contact owns a 2004 cadillac deville. The contact observed fuel leaking from the front of the vehicle without warning. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the valve cover gasket failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 117,000.
- Engine
TL* the contact owns a 2004 cadillac deville. While stopped, white smoke emitted from the rear of the contact's vehicle. In addition, the temperature gauge indicated that the vehicle was overheated. The vehicle was taken to a dealer where it was diagnosed that the head gasket needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.
- Tires
Viva2 side wall separation and tire tread separation p225/60r16 noticed tire failed had bulge on side wall went bought another did same ask employee at walmart where I purchased tire he said the wheels are out of line on my car he did not know I had had my car inspected before I came to replace faulty tire at repair shop they said tire was at fault there was nothing wrong with the alignment
- Air bags
TL* the contact owns a 2004 cadillac deville. While starting the vehicle, the driver side air bag inadvertently deployed. The contact sustained minor cuts that did not require medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 163,000.
- Air bags
TL* the contact owns a 2004 cadillac deville. The contact stated that the air bag service light remained illuminated. The vehicle was taken to the dealer where it was diagnosed that the driver side air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 111,811.
- Steering
I was accelerating onto main hi-way when steering wheel locked up and could not turn steering wheel and was almost hit by a motor home as my car went straight across hi way instead of turning which I was trying to do. Took a few tries to get vehicle safely off road as steering wheel could not be…
I was accelerating onto main hi-way when steering wheel locked up and could not turn steering wheel and was almost hit by a motor home as my car went straight across hi way instead of turning which I was trying to do. Took a few tries to get vehicle safely off road as steering wheel could not be turned.called my son who brought tools to take steering column apart.when I inspected the cause, the steering wheel lock button would not disengage so had to remove steering wheel lock button from steering column. Since then the vehicle has no steering wheel lock so car can be shifted without pressing the brake at the same time but by simply moving the gear shift lever when key IS in run or accessory position! *tr
- Electrical system · Seats
TL* the contact owns a 2004 cadillac deville. The contact stated that the front driver side power seat moved forward independently. The dealer replaced the two power seat fuses. The same day, after the repair was performed, a burning odor and smoke emitted inside of the vehicle due to an electrical…
TL* the contact owns a 2004 cadillac deville. The contact stated that the front driver side power seat moved forward independently. The dealer replaced the two power seat fuses. The same day, after the repair was performed, a burning odor and smoke emitted inside of the vehicle due to an electrical short circuit within the power seat. The dealer then removed the breaker. There were no flames present. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248761Unintended Ignition Key Rotation
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245888Unintended Ignition Key Rotation
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
Every Cadillac Deville model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.