2004 Chrysler Sebring Convertible

Recalls

2 recalls name the 2004 Chrysler Sebring Convertible. Newest first.

• Suspension › Front › Control arm › Lower arm

  Dec 27, 2010NHTSA 10E05900022,689 vehiclesEquipment

  Federal-mogul IS recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud…

  Risk and remedy

  Risk

  If there IS a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash.

  Remedy

  Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall began on january 28, 2011. owners may contact federal-mogul at 1-877-489-6659.

  Full recall details →

• Service brakes, hydraulic › Foundation components › Master cylinder

  Mar 29, 2007NHTSA 07E02300013,128 vehiclesEquipment

  Certain cardone master cylinders with part numbers 10-2925, 10-2987, 10-2987mza, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, and 11-3156, and with date codes lower than dca7078 sold as replacement equipment for use on the vehicles listed above. the seal on master cylinder can fail and leak brake fluid.

  Risk and remedy

  Risk

  Loss of brake fluid can result in poor braking performance, possibly resulting in a vehicle crash.

  Remedy

  Cardone will notify owners and offer to repurchase any defective master cylinders. the recall began during april 2007. owners can contact cardone at 1-800-777-4780.

  Full recall details →

Owner complaints

What owners report most

1. Engine and engine cooling15
2. Suspension10
3. Air bags9
4. Seats8
5. Service brakes, hydraulic5
6. Engine4
7. Vehicle speed control3
8. Electrical system3
9. Structure2
10. Fuel/propulsion system2

Latest complaints

• Jul 17, 2019IL39,999 mi
  Air bags

  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that the air bag indicator was flashing, which indicated a failure. The vehicle was not diagnosed or repaired. The contact was concerned that the air bags would not function properly when needed. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 39,999.

• Dec 31, 2018ND120,000 miFire
  Seats
  TL* the contact owns a 2004 chrysler sebring convertible. When the contact turned on the vehicle to warm it up, she left and noticed smoke inside the vehicle upon her return. The contact stated that the passenger seat was smoking and contained a hole. The contact did not see any flames. The vehicle…

  TL* the contact owns a 2004 chrysler sebring convertible. When the contact turned on the vehicle to warm it up, she left and noticed smoke inside the vehicle upon her return. The contact stated that the passenger seat was smoking and contained a hole. The contact did not see any flames. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 120,000.

• Apr 25, 2018WI150,000 mi
  Air bags

  "Takata recall" the airbag warning light comes on frequently. my daughter also has a sebring convertible and her does the same thing only it IS a 2002. this seems more than a coincidence. this happens when the vehicles are in motion. sometimes a warning sound happens and sometimes not on both vehicles.

• Oct 4, 2017IN
  Engine · Fuel/propulsion system
  Had fuel pump replaced a couple months ago. Then at gas station wouldnt start at all, had a tow truck take it to a mechanic and that mechanic tapped on gas tank and it started and said fuel pump needs to be replace so I called the dealer where I bought it because the new fuel pump had a warranty.…

  Had fuel pump replaced a couple months ago. Then at gas station wouldnt start at all, had a tow truck take it to a mechanic and that mechanic tapped on gas tank and it started and said fuel pump needs to be replace so I called the dealer where I bought it because the new fuel pump had a warranty. They said they found nothing wrong with fuel pump but found problem wirh #2 selinoid and they replaced it. Two weeks later ths car was driving fine but when I got home and turned off the car for a couple hours it started right up. So I turned it off and on a couple times then the engine surged then hestitated then died. It did it twice after starting it then turning itvon about 5 times trying to find out what could be wrong with it. I bought the car in february 2017. I had both strut mounts fixed, fuel pump, an air valve from coolant do not remember exact name, #2 selinoid now this problem. I still owe on this car and its not reliable and scared to drive it and wreck.

• Jul 18, 2017MD67,000 mi
  Suspension

  While driving vehicle, the right front wheel, with brake assembly, and hub broke off car, luckily on a suburban street

• May 9, 2017FL60,000 miCrash1 injury
  Air bags
  TL* the contact owned a 2004 chrysler sebring convertible. While driving 30 mph on a rainy day, the contact lost control and crashed into a tree. The air bags deployed and fractured the entire windshield. A police report was not filed. The vehicle was towed to the contact's residence. The vehicle…

  TL* the contact owned a 2004 chrysler sebring convertible. While driving 30 mph on a rainy day, the contact lost control and crashed into a tree. The air bags deployed and fractured the entire windshield. A police report was not filed. The vehicle was towed to the contact's residence. The vehicle was destroyed. The contact sustained a fractured left arm that required medical attention. The manufacturer was made aware of the failure and denied the contact's claim. The failure mileage was 60,000.

• Nov 8, 2016AZ84,765 mi
  Engine

  The headgasket has failed for the third time in four years.

• May 3, 2016FL
  Suspension
  TL* the contact owns a 2004 chrysler sebring convertible. While driving 40 mph, the lower control arm fractured and the front passenger side axle separated from the vehicle. The contact was not injured. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The vehicle was…

  TL* the contact owns a 2004 chrysler sebring convertible. While driving 40 mph, the lower control arm fractured and the front passenger side axle separated from the vehicle. The contact was not injured. The vehicle was towed to an independent mechanic. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 10e059000 (suspension). The manufacturer was notified of the failure. The failure mileage was unknown.

• Apr 21, 2016SC130,000 mi
  Unknown or other

  Backed out of a parking spot shifted into drive engine bucked twice and stalled. A few minutes later was stopped at red light, with foot on brake engine surged and car lurched forward.

• Apr 9, 2016FL55,000 mi
  Vehicle speed control

  When cruise control on, when you step on brake at stoplight, accelerates un- controllably. Must slam on brakes, shift to neutral, and turn ignition off. Then would accelerate again several times when trying to restart car. I think cruise control finally went off.

• Feb 22, 2016NJ76,000 mi
  Service brakes · Vehicle speed control
  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that while attempting to accelerate from a stop light, the vehicle accelerated independently. The contact stated that the brake pedal was depressed however, the brakes failed to slow the vehicle. The contact was able to…

  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that while attempting to accelerate from a stop light, the vehicle accelerated independently. The contact stated that the brake pedal was depressed however, the brakes failed to slow the vehicle. The contact was able to place the shifter in the neutral position to slow the vehicle. The contact stated that the vehicle was towed to the residence. The contact also stated that when the vehicle was restarted, the engine revved. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.

• Dec 22, 2015FL112,635 mi
  Suspension
  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that while driving at various speeds, the vehicle would abnormally shake. the vehicle was taken to the dealer where it was diagnosed that the control arms needed to be replaced. The vehicle was not repaired. The…

  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that while driving at various speeds, the vehicle would abnormally shake. the vehicle was taken to the dealer where it was diagnosed that the control arms needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in nhtsa campaign number: 10e059000 (suspension). The approximate failure mileage was 112,635. updated 02/12/16*lj *tr

• Mar 16, 2015FL97,000 mi
  Suspension

  The right front ball joint separated from the lower control arm causing the wheel to become disjointed. *tr

• Sep 6, 2014MA106,000 miFire
  Seats

  The car has heated front seats. The passenger seat began smoking. It was not on. The fire department was called. *tr

• May 3, 2014ME108,000 mi
  Engine

  I smelled a burning smell the engine light came on so I brought it to my mechanic and he found a lot of stress cracks in the oil pan which IS aluminum told me I was lucky the engine didn't seize or catch on fire the exhaust pie IS under one of the cracks and as the car got hot that crack expanded. There are several more in the pan. This IS a safety issue. *tr

• Jul 12, 2013NY132,511 miFire
  Electrical system
  As I was driving on the highway I noticed a burning smell. I looked to my right and I saw smoke. I pulled over to the side of the road. I then turned off my vehicle. The smoke stopped. I had my dogs bed on the passenger seat. When I moved it, I saw the burn whole in the seat and the dog bed. It was…

  As I was driving on the highway I noticed a burning smell. I looked to my right and I saw smoke. I pulled over to the side of the road. I then turned off my vehicle. The smoke stopped. I had my dogs bed on the passenger seat. When I moved it, I saw the burn whole in the seat and the dog bed. It was 85 degrees. I did not have the heated seats on. if I did not have the top down the car would have filled with smoke causing major visibility problems. If it weren't for the dog bed that smothered the fire, there would have been flames. My dog and I might not be here to report this fire. After chrysler inspected the vehicle they determined there was no defect. Chrysler will not tell me what caused it other than it was not a defect and therefore not their problem. The dealer I brought the vehicle to said there was a short in the relay. There IS nothing I could have done to prevent this.this should not have happened. It IS a very dangerous situation. It could happen to others. *Tr

• Jun 2, 2013MA100,200 mi
  Steering · Suspension · Wheels
  This was a mater of severe injury and property damage and could have been death or maiming. traveling to a normal stop at an intersection traffic light, being the first car to the light on flat pavement, the car's front passenger side lower ball joint came out of its socket and the car skidded to…

  This was a mater of severe injury and property damage and could have been death or maiming. traveling to a normal stop at an intersection traffic light, being the first car to the light on flat pavement, the car's front passenger side lower ball joint came out of its socket and the car skidded to a halt on the pavement riding on the undercarriage of the vehicle frame with the whole tire and brake assembly dangling by the brake line hose outside the wheel well. how could chrysler be allowed to send a faulty life safety device such as a this critical steering, suspension ball joint that human life depends on into the public for sale? I am outraged that my wife could have been killed by chrysler's slipshod engineering and product placement. there IS no doubt in my mind that if she had been on the highway traveling at a high rate of speed I would be calling a funeral parlor today to make arrangements today for her burial. she was minutes away from traveling to a higher rate of speed when she left the shopping center. thank god the light turned red. I hope someone at nhtsa can do something about this terrible and dangerous life threatening vehicle on the roadways for the sake of sebring occupants and other vehicle occupant's who are at risk of death if nothing IS done to correct the issue or banish the vehicles altogether from roadways. three sebrings passed us while we waited for the tow truck and those people are at the same risk of death by driving those cars. chrysler should be held responsible for their careless and negligent actions. and, they should recall all of these products to provide a safe alternative at no cost. I am out mental anguish and property. they know their business and they take the liability so they should be responsible. In am very happy my wife didn't get killed. I have all pictures of the accident if you need them. thank you. *tr

• Feb 16, 2013MA107,000 mi
  Engine

  2004 2.7L chrysler sebring gtc convertible V-6 engine suffered complete failure at 107,000 miles. while driving engine started to buck, surge, and make a serious knocking sound, white smoke poured out of the tail pipe. engine light came on, car stalled in it's tracks, unable to run again. had to have it towed away. mechanic stated engine was ruined due to coolant entering the internals. *tr

• Nov 29, 2012DE80,500 mi
  Fuel/propulsion system · Vehicle speed control
  After accelerating from a stop at a traffic light, the car accelerator or throttle began to stick and accelerate intensely, going up to 80mph with the brake engaged. I pulled off the main road, continuing to brake as hard as I could until I was able to safely shut down the car. I had no control…

  After accelerating from a stop at a traffic light, the car accelerator or throttle began to stick and accelerate intensely, going up to 80mph with the brake engaged. I pulled off the main road, continuing to brake as hard as I could until I was able to safely shut down the car. I had no control over the car and narrowly avoided a serious accident. Prior to this incident, my car has had every service recommended by the manufacturer manual. *tr

• Apr 30, 2012FL40,000 mi
  Exterior lighting › Headlights › Concealment devices

  Plastic covering over front headlamp housing has gotten fogged over entire outside. The amount of light thrown by the headlamps IS reduced. I notice this on most cars as they get older. This IS a safety related issue and needs to be addressed. Cleaning products sold by auto parts stores to clear this situation are worthless. *js

• Mar 12, 2012FL15,500 mi
  Engine and engine cooling

  TL* the contact owns a 2004 chrysler sebring convertible. The contact stated that while driving approximately 20 to 30 mph the engine failed. The vehicle was towed to the dealer where they advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 15,500.

• Feb 27, 2012AL70,000 mi
  Structure › Frame and members › Underbody shields · Suspension
  On my 2004 chrysler sebring touring conv., while parked I observed the passenger rear tire leaning out at the bottom and leaning in at the top of the tire. It was very noticeable that something was wrong. I dropped the crossmember frame from the rear of the vehicle and found out that both bolts…

  On my 2004 chrysler sebring touring conv., while parked I observed the passenger rear tire leaning out at the bottom and leaning in at the top of the tire. It was very noticeable that something was wrong. I dropped the crossmember frame from the rear of the vehicle and found out that both bolts were broke off on the passenger rear upper control arm. Fortunately I was able to remove the broken bolts pieces without any problems. *tr

• Aug 10, 2011UT95,678 mi
  Engine and engine cooling › Engine
  Purchased 2004 sebring convertible memorial weekend 2011. during delivery from utah auto gallery oil light flickered. dealer cheated oil and said was ion. Oil change in july with synthetic oil. vehicle engine seized while on mountain highway I80, out side of salt lake city. discovered via…

  Purchased 2004 sebring convertible memorial weekend 2011. during delivery from utah auto gallery oil light flickered. dealer cheated oil and said was ion. Oil change in july with synthetic oil. vehicle engine seized while on mountain highway I80, out side of salt lake city. discovered via internet that 2.7 engines defective. dealer not returning call. research says the sign that the engine IS starting to seize IS the flicker of the oil light. Vehicle sold with the potential of a catastrophic engine failure, which happened a month and a half after vehicle sold. car has only been driven 922 miles since purchased. *tr

• Jul 17, 2011FL30,000 mi
  Suspension › Front
  Front-end noises were reported to the selling dealer when the vehicle was under warranty. After three shop visits to a cary, nc, dealer during which the technicians "could not replicate the problem," we decided to just live with the noises. After moving from north carolina to florida, the noises…

  Front-end noises were reported to the selling dealer when the vehicle was under warranty. After three shop visits to a cary, nc, dealer during which the technicians "could not replicate the problem," we decided to just live with the noises. After moving from north carolina to florida, the noises got worse. A clermont, fl, chrysler deal charged us $100 to check out the problem and "couldn't find anything," but they did offer to replace the ball joints and control arms for about $1100. By that time, of course, it was out of warranty. We took it to a private mechanic, who found that the ball joints and control arms did indeed need to be replaced, so we did. The disconcerting part of this IS that the problem when the vehicle only had about 30,000 miles on it and that the tech's at two dealers either couldn't determine or didn't bother to determine the cause of the problem. Then, the replacement that should have been done under warranty had to be done out of pocket at about 58,000. I understand that this sort of thing could be very dangerous. Now, from the front end sounds we're hearing again, we may need to have cv joints replaced. We have an extended drivetrain warranty, and that IS supposed to be covered, so it will be interesting to see how the chrysler dealer handles it. *tr

• Jun 24, 2011LA82,000 mi
  Suspension › Front
  TL* the contact owns a 2004 chrysler sebring. The contact stated that the front drivers side of the vehicle rattled while driving at various speeds. The contact was unaware if the failure also occurred on the front passenger side. The manufacturer was notified and the contact was informed the…

  TL* the contact owns a 2004 chrysler sebring. The contact stated that the front drivers side of the vehicle rattled while driving at various speeds. The contact was unaware if the failure also occurred on the front passenger side. The manufacturer was notified and the contact was informed the vehicle was not included in the recall associated with nhtsa campaign ID number 10e059000 (uspension:front:control arm:lower arm). The vehicle was not repaired. The failure and current mileages were 82,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
• 10221515Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
• 10220489Valve Body. These may cause over drive cycling.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10217728Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
• 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10191460Valve Body. These may cause over drive cycling.
• 10189392MIL Illumination - DTC P1776 Solenoid Switch Valve Latched in LR Position
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10141243Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
• 10130081Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
• 1013008005182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
• 10130079Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
• 10129047Warranty Operations Newsletter Updates from Warranty Operations
• 10129046Warranty Operations Newsletter Updates from Warranty Operations
• 10129045CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
• 101290441NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129043Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129042Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
• 10129041P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10121832Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or WBF00021A$ 05102881A$ = WBRW0011A$

Every Chrysler Sebring Convertible model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.