2012 Ford Focus
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Ford Focus. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2012 Ford Focus. Newest first.
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Risk and remedy
Risk
An engine that stalls while driving increases the risk of a crash.
Remedy
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed July 29, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S40. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed…
Risk and remedy
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may…
Risk and remedy
Risk
The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began July 29, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S22.
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Risk and remedy
Risk
The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. The recall began August 19, 2019. Owners may contact Ford Customer service at 1-866-436-7332. Ford's number for this recall is 18S32. Note: Until the vehicle is serviced for this concern, owners are advised to keep the fuel tank at least halfway full.
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed…
Risk and remedy
Risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Ford is recalling certain model year 2012-2013 Focus BEV vehicles equipped with High Intensity Discharge (HID) headlights, manufactured September 15, 2011, through May 6, 2013; and model year 2013 Focus ST vehicles equipped with High Intensity Discharge (HID) headlights, manufactured February 16, 2012, through May 7, 2013. Due to a wiring incompatability…
Risk and remedy
Risk
Without the proper illumination of the side maker lamps, the vehicle may be less visible in night time conditions, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will modify the headlamp assembly wiring, free of charge. The recall began on August 16, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C04.
This recall involves aftermarket parts sold by Yakima Products, Inc. for use on model year 2012 and 2013 Ford Focus vehicles. This recall is being conducted by Yakima, not by Ford. Certain combined Q-Tower and Q128 Clip rooftop rack systems, part numbers 8000124 and 8000728, do not fully contact the door frame.
Risk and remedy
Risk
Without proper contact of the rooftop rack clip to the door frame, there is insufficient clamping pressure and friction. The system may slide off the vehicle when loaded with accessories, possibly becoming a road hazard to other vehicles or causing injury to pedestrians.
Remedy
Yakima will notify owners, and Yakima or a Yakima dealer will refund the purchase of the Q-Tower and Q-128 Clip system. There is no replacement system available for the 2012-2013 model year Ford Focus. The safety recall began on October 15, 2012. Only vehicles equipped with the vehicle rack system are affected. This recall is being conducted by Yakima, not Ford. Owners may contact Yakima at 1-888-925-4621.
Ford IS recalling certain model year 2012 focus vehicles manufactured from august 1, 2010, through october 18, 2011. a seal in the wiring harness connector to the passenger side wiper motor may be missing.
Risk and remedy
Risk
Water or other contaminants may accumulate in the connector, resulting in an intermittent or inoperative passenger side wiper motor, reducing visibility and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will inspect and as necessary, clean and properly seal the passenger side wiper motor connector. any inoperative wiper motors will be replaced. this service will be provided free of charge. the safety recall began on may 21, 2012. owners may contact the ford motor company customer relationship center at 1-866-436-7332.
Owner complaints
3,770 complaints107 involved a crash15 involved a fire88 injuries5 deaths
What owners report most
Latest complaints
- Power train
The transmission is messing up real batteries like it's automatic.And when it goes into the next gear , it goes into gear and then goes all the gas falls down all the way 20 and the gas is gonna be about like you got a five speed it shifts up-and-down all the time up down up down, there was A\n…
The transmission is messing up real batteries like it's automatic.And when it goes into the next gear , it goes into gear and then goes all the gas falls down all the way 20 and the gas is gonna be about like you got a five speed it shifts up-and-down all the time up down up down, there was A\n Problem with these transmissions that they went over to court for and had a lawsuit against them to fix these cars, I go to the place. And they tell me Only in california though that time would fix it and I said , I can't not change my purge valve , because my light wasn't on , I just took it off myself , cleared the check engine light even though it was still stored in the computer , they wouldn't even check it
- Power train
Transmission overheating warning light Transmission clutch stuck open recommended to change out “actuator A” but did not solve. Clutch fork needs replacement
- Latches/locks/linkages
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the part to do the recall repair was denied. The contact stated that upon further inspection, the front driver’s side door failed to remain closed. The…
The contact owns a 2012 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the part to do the recall repair was denied. The contact stated that upon further inspection, the front driver’s side door failed to remain closed. The vehicle was towed to a local dealer where the contact was advised that the vehicle could not be repaired due to the passenger’s side door having cosmetic issues. The vehicle remained at the local dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 171,500.
- Power train
Rowe ford came stated he checked to see it the software was there also stated there were codes and said he was done. He never fixed the software cause i have u codes that state pcm and has locked my car into limp mode which means my car is immobilized due to the bad software. They closed Out the…
Rowe ford came stated he checked to see it the software was there also stated there were codes and said he was done. He never fixed the software cause i have u codes that state pcm and has locked my car into limp mode which means my car is immobilized due to the bad software. They closed Out the recall on there end with out the proper Fix. It was their mobile service. I know For a fact the pcm is causing this communication issue in my car. Inlost my job due to this very issue cause it Left Me With no transportation. My car is now a brick just sitting here cause of there negligence to do the job correctly and also the mobile technician was Only here 10 minutes and that also told me he did not reflash my pcm software as the letter states for the remedy. They seemed to think i want a free Transmission fix and My transmission is fine its the pcm software Causing this lockout and a mechanic has stated it as the issue to my lockout issue. Also all i was Getting was a run around to get this resolved. Don’t like being treated like an idiot. This is the original recall safety recall 26S40/ NHTSA 26V369. It was falsely complered.
- Engine
I am submitting this complaint because Ford dealers do not appear to be following Ford Motor Company's published procedure for Customer Satisfaction Program 24N07. I visited two Ford service departments in [XXX] and [XXX]. Both told me they must first perform their own diagnostic evaluation before…
I am submitting this complaint because Ford dealers do not appear to be following Ford Motor Company's published procedure for Customer Satisfaction Program 24N07. I visited two Ford service departments in [XXX] and [XXX]. Both told me they must first perform their own diagnostic evaluation before replacing the canister purge valve (CPV) under 24N07, and that I may be responsible for a diagnostic fee if they do not confirm the issue. Both dealers justified this requirement by stating that it was mandated by Ford corporate. This appears inconsistent with Ford's XXX communication to all U.S. Ford and Lincoln dealers. The 24N07 Technical Instructions already provide a decision process: Step 1 directs technicians to check for specified DTCs, including P0443, OR determine whether the customer reports hesitation, rough idle, or loss of power. Step 2 asks whether any Step 1 condition is present. If yes, Step 3 directs the technician to replace the CPV. (PAGE 16) Nowhere in this procedure does Ford require a separate comprehensive EVAP diagnosis before replacement. Ford's labor operation also includes checking for DTCs as part of the 24N07 service. (PAGE 16) This is especially concerning because CPV-related symptoms can be intermittent. A vehicle may have rough idle, hesitation, loss of power, or a qualifying DTC, but operate normally during the dealer's diagnostic session. Under the dealers' approach, the owner may then be charged a diagnostic fee and still be denied the 24N07 repair. Similar experiences have been reported by other Focus owners online, including diagnostic-fee warnings of approximately $199, $210, $225, and $400. I ask NHTSA to review whether Ford dealers are properly implementing 24N07 and whether dealers are adding diagnostic requirements not contained in Ford's December 4, 2024 instructions. Ford 24N07: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly decelerated and stalled. The vehicle was able to restart but failed to move. The message "Transmission Failure" was displayed. The vehicle was towed to the residence and was…
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly decelerated and stalled. The vehicle was able to restart but failed to move. The message "Transmission Failure" was displayed. The vehicle was towed to the residence and was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under the Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage). The failure mileage was approximately 112,200.
- Power train
The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 60 MPH, the check engine warning light illuminated, with an abnormal sound coming from the vehicle before the vehicle stalled. The contact stated that an independent mechanic arrived on the scene to reset the…
The contact owns a 2012 Ford Focus. The contact stated that while driving approximately 60 MPH, the check engine warning light illuminated, with an abnormal sound coming from the vehicle before the vehicle stalled. The contact stated that an independent mechanic arrived on the scene to reset the clutches, and the vehicle was taken to an independent mechanic. The contact used an OBD scanner and retrieved information that the clutch position sensor A, clutch position sensor B, the actuator control circuit, the shift control circuit, and several other unknown parts needed to be replaced. The vehicle was not repaired. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. A dealer was contacted and confirmed that the vehicle was not included. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
- Fuel/propulsion system
SAFETY DEFECT AND RECALL REMEDY REFUSAL REPORT: My 2012 Ford Focus is actively experiencing severe safety failures matching the known defects in Ford Recall Campaign 26S40 (NHTSA Campaign Number 26V369) for the canister purge valve. While operating the vehicle, the engine suddenly stalled, creating…
SAFETY DEFECT AND RECALL REMEDY REFUSAL REPORT: My 2012 Ford Focus is actively experiencing severe safety failures matching the known defects in Ford Recall Campaign 26S40 (NHTSA Campaign Number 26V369) for the canister purge valve. While operating the vehicle, the engine suddenly stalled, creating an immediate highway safety hazard. Diagnostic scans show critical low fuel pressure. A physical inspection reveals that the fuel tank and the attached heat shield are severely warped and deformed. This structural damage is a direct result of the defective purge valve sticking open, creating an excessive internal vacuum that collapsed the fuel delivery module and tank assembly. I had the vehicle towed to an authorized Ford dealership (Apple Ford in White Bear Lake, MN). The dealership service department is actively refusing to honor or perform the mandated remedy under NHTSA Campaign 26V369. The technician stated that because a previous, legacy software update was noted in their system, "nothing more can be done." This directly violates the June 2026 re-recall mandate, which was issued precisely because previous software fixes were incomplete or improperly performed. Furthermore, the dealership is attempting to charge me an unauthorized diagnostic fee for an open safety recall inspection, refusing to inspect the physically collapsed gas tank, and making verbal, undocumented claims about frame rust to avoid performing the safety remedy. The vehicle is currently stranded at the dealership, unrepaired, and remains an active safety hazard. I am requesting that the NHTSA investigate this dealership's refusal to comply with a federal safety recall mandate and force Ford Motor Company to replace the damaged fuel system components as required by law.
- Fuel/propulsion system · Unknown or other
My complaint is for serious safety concerns on my 2012 Ford Focus and the handling of recall 18S32 and 26S40 by Ford Motor Company. My fuel tank is visibly deformed in the exact strap area described in the recall, and I have physical proof and photographs confirming this. On XXX, a Ford…
My complaint is for serious safety concerns on my 2012 Ford Focus and the handling of recall 18S32 and 26S40 by Ford Motor Company. My fuel tank is visibly deformed in the exact strap area described in the recall, and I have physical proof and photographs confirming this. On XXX, a Ford technician found deformation during dispatch by local dealer to complete Recall 26S40. When I brought the vehicle to Viva Ford in [XXX], service manager and his master tech confirmed problem. They began avoiding the repair of course. Called Ford and they gave the same horrible customer service. Insistent that there were no recalls. Escalated to BBB and Ford had the audacity to simply reply that because there were no open recalls they would not be moving forward with a repair. Ford issued recall because many Focus vehicles were incorrectly marked as “repaired” by recall 18S32 years ago and they were actually never even repaired at all. Ford has publicly acknowledged these “phantom fixes.” While 26S40 is only a software patch, it does not eliminate eligibility for a tank replacement. In fact, in the service manager at the dealership even sent me official Ford literature which I will attach that states a claim can be made for related repairs needed that stemmed from these original recalls. Because the original software fix was never properly applied, my canister purge valve likely stuck open for years, causing the tank deformation that falls directly under recall 18S32 and the subsequent 26S40 where the Service Manager and Master Technician have confirmed my problem. I have never received a fuel‑tank recall repair, yet my tank is deformed and unsafe because it can fall off from my vehicle while in motion and cause me to stall abruptly. This is the safety issue at hand. Both Ford and Viva Ford dealership are refusing to repair it despite evidence and recall criteria that match my vehicle’s condition. I am appalled at their avoidance to fix my problem. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
- Power train
"I am reporting a dealer safety recall refusal under Campaign 26S40 / NHTSA 26V369. My 2012 Ford Focus is completely immobilized in my driveway in [XXX] with a total transmission software lockout and zero fuel. Yankee Ford in [XXX] operates an active Mobile Service van program but explicitly…
"I am reporting a dealer safety recall refusal under Campaign 26S40 / NHTSA 26V369. My 2012 Ford Focus is completely immobilized in my driveway in [XXX] with a total transmission software lockout and zero fuel. Yankee Ford in [XXX] operates an active Mobile Service van program but explicitly refused to dispatch a technician to flash my PCM. They falsely claimed local town ordinances prevent them from operating, completely ignoring that my vehicle is located outside their jurisdiction in [XXX]. They are using false administrative excuses to deny a free, federally mandated safety repair on a stranded vehicle." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Fuel system, gasoline
The contact owns a 2012 Ford Focus. The contact stated that the vehicle previously failed the vehicle state inspection due to the check engine warning light being illuminated. Additionally, the vehicle stalled intermittently while driving. The contact had to pull over, wait, and then restart the…
The contact owns a 2012 Ford Focus. The contact stated that the vehicle previously failed the vehicle state inspection due to the check engine warning light being illuminated. Additionally, the vehicle stalled intermittently while driving. The contact had to pull over, wait, and then restart the vehicle. The vehicle was taken to the dealer, who performed an unknown recall repair for the canister purge valve, but the failure persisted. The vehicle was then taken to the second dealer, Group 1 Ford of Southwest Houston (6445 Southwest Fwy, Houston, TX 77074), who performed another unknown recall repair for the canister purge valve, but the failure reoccurred. The contact later received notification of NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealers were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
- Structure › Body
Started July 2026, my drivers side door handle keeps getting stuck open
- Structure › Body
My driver side door was working perfect until one day i went into my car and tryed closing my door but it wont close so i had to go to work while holding the door so it dosent open i favent talked to ford itself bucause om scared they will charge me a lot
- Steering · Unknown or other · Vehicle speed control
The TCU/TCM has been going in and out of control. Sometimes it will work then others it will shut off. Speedometer won’t work, power steering won’t work, cruise control won’t work, etc. and when you do the transmission reset for it, it won’t work at all.
- Engine · Unknown or other
On XXX I received email from CARFAX regarding my vehicle recall "26S40 PCM REPROGRAMMING FOR FUEL TANK DEFORMATION”. I contacted Ford Cutter Hawaii answering spoke with [XXX] over the phone regarding the recall, she asked me to forward the email then she after she read the email she dismissed the…
On XXX I received email from CARFAX regarding my vehicle recall "26S40 PCM REPROGRAMMING FOR FUEL TANK DEFORMATION”. I contacted Ford Cutter Hawaii answering spoke with [XXX] over the phone regarding the recall, she asked me to forward the email then she after she read the email she dismissed the information as not reliable as it came from Carfax. She will only follow up if I got recall notice in the mail. XXX my car stalled in the middle of freeway and got towed. At the time the reading of fuel is low but not empty. The car started and only run for 1-2 seconds before it died again. That is very similar symptoms described in the recall information: "Safety Risk THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART AND CAN INCREASE THE RISK OF A CRASH.” End of complain. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
Days after changing the purge valve on my car, because it had failed. I was driving on the freeway confident because my screen said 15 m left before running out of gas, then the engine stalled and lose power. The lights were on but the engine stopped running while driving on the freeway. Turned out I had runned out of gas but the computer was misreading it.
- Unknown or other
Group 1 Ford of South Austin, TX refused to perform door latch recall unless we purchased additional parts and service out of pocket. The door will not latch and flies open even at slow speeds.
- Engine
I just recently got my fuel pump fixed and a new radiator fixed that was the knot problem wrong with my car now all of a sudden I get my car back from the shop with NO OIL I put oil even though I already just had a oil changed and my engine light is now blinking but when I bought the car it was…
I just recently got my fuel pump fixed and a new radiator fixed that was the knot problem wrong with my car now all of a sudden I get my car back from the shop with NO OIL I put oil even though I already just had a oil changed and my engine light is now blinking but when I bought the car it was just on [XXX] to Tallahassee and I live in eestpalm beach with no problem now my car smokes so much and auto shop Firestone says it’s my engine . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
While driving back window spontaneously imploded
- Unknown or other
Vehicle stalls while driving at low speeds and during acceleration. The engine loses power unexpectedly in traffic and may shut off completely while in motion. RPMs increase without corresponding acceleration and the vehicle fails to shift or respond normally. Check engine light is on with…
Vehicle stalls while driving at low speeds and during acceleration. The engine loses power unexpectedly in traffic and may shut off completely while in motion. RPMs increase without corresponding acceleration and the vehicle fails to shift or respond normally. Check engine light is on with fuel/emissions-related codes. Fuel gauge is inaccurate and vehicle has unexpectedly run out of fuel even when gauge showed remaining fuel. The vehicle also hesitates, jerks, and feels unstable when stopping or turning. These issues have been present since shortly after purchase and have continued for approximately one year. Vehicle is unsafe to operate due to risk of stalling in traffic.
- Unknown or other
For months in 2025 the car fan would continue to run for several minutes after the engine was turned off. I took the car in a two times to diagnose and couldn’t replicate . I sent video of the fan running even after short trips and in cold weather. Finally after catastrophic cooling system failure…
For months in 2025 the car fan would continue to run for several minutes after the engine was turned off. I took the car in a two times to diagnose and couldn’t replicate . I sent video of the fan running even after short trips and in cold weather. Finally after catastrophic cooling system failure was the faulty fan module diagnosed. It was a safety issue because cooling failure causes car to stop operating properly. I was returning from the airport so the engine was cold. After a massive bill did the cooling fan module get diagnosed and replaced on May 16. There were not any safety recalls for faulty fan module. Hopefully this is reimbursable and others can have a safety recall.
- Fuel/propulsion system
For months in early 2025, I was unable to fill gas tank without gas pump stopping ( so gas dispensers work to prevent gas from leaking?) Got progressively worse so less fuel could be put in gas tank. I took car into dealership to diagnose and fixed on April 25, 2025. I was at risk because the car…
For months in early 2025, I was unable to fill gas tank without gas pump stopping ( so gas dispensers work to prevent gas from leaking?) Got progressively worse so less fuel could be put in gas tank. I took car into dealership to diagnose and fixed on April 25, 2025. I was at risk because the car can’t be filled and then unable to operate. Fuel filler neck was broken. I meant to report earlier and hopefully others can avoid the fix. No recall listed.
- Structure › Body
While driving on the highway the sunroof suddenly blew off. The sunroof had not been opened prior. The frame bent upwards from the front, and the glass completely flew out onto the highway.
- Steering
Electric power steering failed at 65,000 miles. No power assist in the steering. Trying to steer the car with no power assist is very difficult and not safe.
- Electrical system · Engine · Power train
Beginning in approximately May 2025, the vehicle began displaying diagnostic trouble codes identified by independent auto parts retailers and service providers. These codes indicated potential issues within the engine, electrical, and powertrain systems. The vehicle was subsequently brought to a…
Beginning in approximately May 2025, the vehicle began displaying diagnostic trouble codes identified by independent auto parts retailers and service providers. These codes indicated potential issues within the engine, electrical, and powertrain systems. The vehicle was subsequently brought to a dealership for diagnostic evaluation and remained there from approximately May 15 through May 19, 2025. During this time, the dealership reported that no diagnostic codes were present and did not resolve the reported issue. However, the vehicle had recently exhibited repeatable symptoms, including entering “limp mode” and triggering diagnostic trouble codes, prior to being delivered to the dealership. Similar codes and issues were again identified after the dealership visit. The vehicle has experienced multiple incidents of entering “limp mode,” resulting in sudden loss of power and reduced drivability while in operation. This condition occurred without reliable warning and created unsafe driving situations, including the inability to maintain normal traffic flow. Due to safety concerns, the vehicle has not been driven under normal conditions since approximately May 2025 and has been limited to short, local movements only. The issue poses a safety risk to the driver, passengers, and surrounding traffic due to unexpected loss of power and inconsistent system diagnostics. The problem appears to be ongoing and unresolved. Independent diagnostic records and service visit documentation are available upon request.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford…
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experiencing a malfunctioning Canister Purge Valve (CPV) that can stick open and PCM software that does not adequately detect a stuck-open CPV condition. A CPV that is stuck open can cause excessive vacuum in the fuel vapor management system, potentially deforming the fuel tank, collapsing on itself. This deformation of the fuel tank can cause a Malfunction Indicator Light (MIL) to illuminate, an inaccurate or erratic fuel gauge indication, drivability issues, and/or loss of motive power. In July 2019, Ford issued Recall 19V-515, which addressed certain MY 2012 and MY 2017 Ford Focus vehicles equipped with 2.0L GDI and MY 2013-2014 Ford Focus vehicles equipped with 2.0L GTDI engines whose PCM software had been reprogrammed as a part of recall 18V-735. The updated software calibrations for these subject vehicles were not properly installed by Ford at the time of production. Approximately one year after this RQ was opened, on September 25, 2024, Ford initiated a customer satisfaction program (24N07) for MY 2012-2018 Ford Focus vehicles equipped with the 2.0L GDI and GTDI engines to—as ODI learned during this investigation—address a different issue with the CPV from the primary focus of the safety recalls (18V-735 and 19V-515). Ford stated the CPV may not operate as intended in these vehicles. A failed CPV on its own merit, may cause drivability concerns such as engine hesitation, running rough, or stalling at low speed, which will be accompanied by an illuminated MIL. This program provides a one-time replacement of the CPV for vehicles with 15 years of service or less (with no mileage restriction). This coverage will automatically transfer to subsequent owners. It is to be noted that the customer satisfaction program being taken by Ford to address this RQ investigation results in a much different and significantly less severe problem than the safety action taken to remedy 18V-735 and 19V-515. ODI found no further issues with the combined scope and severity related to 18V-735 and 19V-515 therefore, ODI is closing this Recall Query. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs…
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD
- Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with…
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V-643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10237441Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Due to ongoing limited part availability, program terms have been revised. Vehicle pickup & delivery has been added. Labor allowance table has been updated. Additional repairs updated. Added Attachment VI Mobile Repair/Vehicle Pickup and Delivery Record. Added Attachment VII Mobile Repair Assessment.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10226944Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non-Ford Part Usage: Vehicles that are still covered by the 8 years/80,000-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. Vehicles outside of or exceeding the 8 years/80,000-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.
- 10205041Crunching or creaking type noise from front of vehicle - low speed turns and bumps
- 10205027Inaccurate fuel gauge or distance to empty indication - built on or before 01/21/2015
- 10205009DPS6 - no satart and/or transmission engagement or loss of power with DTCS u0100, U00101, U1013, U3003 AND/OR P0606
- 1020498549 CFR Part 579.5 Monthly Communications - March 2016
- 10204977Customer satisfaction Program 14M01 - Supplement #5 Certain 2011 thr ough 2014 Model Year Fies ta and Focus vehicles equipped with a DKPS6 Automatic Transmission Transmission Clautch Shudder/Transmission Input Shaft Seal warranty Extension
- 10203850Various 2012-2015 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decommissioned, vehicles equipped with the 3G telematics control unit (TCU) will lose MyFord Mobile and MyLincoln Mobile app functionality/connectivity. Repair or Replacement of the TCU should no longer be performed using existing service stock. Replacement of the 3G TCU for this concern will result in programming concerns and repairs should not be performed.
- 10199780Ford is extending the warranty coverage on the DPS6 automatic transmission TCM to 10 years of service or 150,000 miles from the warranty start date of the vehicle, whichever occurs first. This extended warranty coverage will address intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power.
- 10183777Some 2012-2013 Focus vehicles built on or before 10/22/2012 and 2013 Escape vehicles built on or before 12/3/2012 may exhibit a crunching or creaking type noise from the front suspension on low speed turns and over bumps.
- 10183763Some 2012-2015 Focus vehicles may exhibit inaccurate fuel gauge indication and/or inaccurate distance to empty. The vehicle may also exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196.
- 10180371This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. Updating the TCM software will help ensure the vehicle operator is alerted to potential issues with the TCM prior to failure.
- 10176123Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
- 10174403Some 2012-2016 Focus Electric vehicles built on 15-Sep-2011 and through 9-Dec-2015 may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosion protection.
- 10170911Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosive protection.
- 10164620Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Service Warranty Coverage
- 10164615Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
- 10164612Certain 2011 through 2015 Model Year Fiesta and 2012 through 2014 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Reprogramming for Overt TCM Failure Warning
- 10164606Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Control Module Extended Warranty Coverage
- 10164604Certain 2011 through 2014 Model Year Fiesta and Focus Vehicles Equipped with a DPS6 Automatic Transmission - Transmission Clutch Shudder / Transmission Input Shaft Seal Warranty Extension
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- 10163594Short-Term DPS6 Dealer Customer Handling Direction
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
- 10153935Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2019 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.
- 10152459Some 2012-2018 Focus BEV vehicles may exhibit a lack of A/C. This may be due to a high-voltage battery coolant cooler (chiller) leak that may have been caused by prior transmission service. Follow the Service Procedure steps to correct the condition.
- 10149765Some 2012-2018 Focus BEV vehicles may exhibit DTC U0130 in the battery electric control module (BECM) after replacement of the high voltage (HV) battery pack. In order to correct the condition, perform a programmable module installation (PMI) using the appropriate Ford scan tool. This action will initiate a coordinated flash of powertrain control module (PCM) and transmission control module (TCM) for HV battery compatibility. The use of a previous session may also cause DTC U1030 to be present in the BECM. For additional information refer to 2015 or newer Workshop Manual (WSM), Section 414-03A
- 10148720Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a buildup of fluid in the bell housing; creating the appearance of a rear main seal leak. The rear main seal should only be replaced after a rear main seal failure is confirmed through appropriate diagnostics outlined in the updated online Workshop Manual (WSM) Section 303-00 / Diagnosis and Testing with the use of Fluorescent dye (164-TP33200601).
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10137110Some 2013-2017 Fusion Energi, 2012-2017 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If U0198 DTC still remains, remove the TCU fuse for 5 minutes then reinstall. Reprogram the TCU using IDS or Ford J2534 Diagnostic Software (FJDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual
- 10137097Some 2012-2017 Focus BEV, 2013-2016 Fusion Energi And 2013-2017 CMAX Energi vehicles equipped with a Telematics Control Unit (TCU) may exhibit inoperative remote features via My Ford Mobile app, discharged battery, incomplete user authorization and/or diagnostic trouble code (DTC) U0198 with no modem electronic serial number (ESN) displayed. To correct this condition, perform any open TCU field service actions (FSAs). If DTC U0198 remains, remove the TCU fuse for 5 minutes then reinstall prior to programming. Perform IDS Network Test and reprogram the TCU using Integrated Diagnostic System (IDS) release 108.05 or higher. An internet connection is required. Calibration files may also be obtained at www.motorcraftservice.com. For claiming, use causal part 14G229 and applicable labor operations in section 10 of the SLTS manual.
- 10137085Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment (EVSE) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black. For information on the Delphi EVSE indicator status used for diagnostics, reference High Voltage Battery > Charging the High Voltage Battery in the Owners Guide for a 2018 Fusion Energi. Reference the Convenience Cord Light Emitting Diode (LED) Indicators chart. The Workshop Manual (WSM) is scheduled to be revised at a later date.
- 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- 10136582Some 2012-2014 Focus vehicles equipped with a 2.0L gasoline direct injection (GDI) engine may exhibit concerns of engine runs rough, crank no-start, loss of power, loss of engine RPM, and/or illuminated MIL with diagnostic trouble codes (DTCs) P0122, P0222, P0320, P0322, P0327, P0332, P0344, P0369, P06A7, P060D, P061C, P1336, P1674, P2111, P2112, P2127 and/or P2135. Follow the Service Procedure steps to correct the condition.
Every Ford Focus model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.