2012 Freightliner Sprinter 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Freightliner › Sprinter 2500 › 2012
These records cover every 2012 Freightliner Sprinter 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2012 Freightliner Sprinter 2500. Newest first.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Unknown or other
I need to know if the recall for the driver side air bag was in effect because this IS something very serious. my husband drives this vehicle everyday and I wouldn't want a depolyment of the bag due to a rupture and he would be hurt. how do I find out if it was done? I read about this on a television investigation and it makes me nervous.
- Electrical system · Structure · Vehicle speed control
Location of cruise control arm IS too close to the steering wheel and turn signal arm. Accidental activation IS likely and has occurred during normal operation of the vehicle by either accidental contact of the left hand while steering or while attempting to operate the turn signal. this…
Location of cruise control arm IS too close to the steering wheel and turn signal arm. Accidental activation IS likely and has occurred during normal operation of the vehicle by either accidental contact of the left hand while steering or while attempting to operate the turn signal. this condition IS compounded by the orientation of the cruise control arm, where an up or down manipulation will 'set' or 'resume' the cruise speed, both of which can activate the cruise system. Such manipulation (up or down) IS most likely to occur due to the control arm's relative position to the steering wheel and turn signal control arm. this condition IS further compounded by the lack of any indication to the driver that the cruise control system IS activated. There IS also no separate cruise control enable switch for the driver to be aware that the cruise control system may activate. the result of this condition IS that the driver may accidentally and unknowingly activate the vehicle's cruise control system, resulting in unexpected vehicle behavior or possible loss of control from unexpected acceleration. recommend replacement of cruise control arm with a different design to move it away from the steering wheel and turn signal control arm. Alternatively, changing the switch orientation so that up/down manipulation causes the cruise setting to 'cancel', which IS a safer unintended action (deactivate) than the current 'set' action (activate). *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011223SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.
- 11001114Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Cause of Complaint A: Increased friction between the EGR Valve blade and seat due to soot deposits causing a delay of the EGR Valve being able to reach the target value of the EGR Valve position controller. NOTE: This causes the EGR Valve blade and potentially the boost pressure controller to oscillate. Cause of Complaint B: Soot deposits between the EGR Valve blade and seat leading to the EGR Valve no longer being able to meet the desired target of the EGR Valve position controller. Cause of Complaint C: Internal EGR Valve or other electrical faults related to the EGR Valve function.
- 10232553Check NOx Sensors
- 102147302020060005 Modification to the emissions control system
- 102147292020040008 Modification to the emissions control system
- 10212902Modification to the emission control system.
- 10212816Modification to the emission control system.
- 10181196Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this agreement, MBUSA will offer field measures referred to as the Approved Emission Modification (?AEM?) for the affected vehicles. As a result, certain vehicles covered under this notification cannot be sold or caused to be sold, or leased or cause to be leased, or introduced into commerce, or exported from the United States to another country, until after the AEM described in this notification is performed. An authorized Mercedes-Benz dealer will install the AEM at a later date at no cost to the Owner/Lessee.
- 10156372Technical Publications Ordering
- 10156360Reminder: Paper Service Bulletin Mailings Are Discontinued
- 10156351Reminder: Paper Service Bulletin Mailings Are Discontinued
- 10144086Status of Parts Ordering - Sprinter
- 10134831Status of Parts Ordering - Sprinter
- 1012881314TL5 ABS Power Line Carrier Converter Available Through PDC
- 1012881214TL2 DD Platform Engine Stand Adapter W060589023100
- 1012881114TS19 DD Platform High Pressure Fuel Lines
- 10128809713-14 Symptom Diagnostics - Combustion Gas in Coolant
- 10128808715-14 Symptom Diagnostics - Coolant Los
- 10128807714-14 Symptom Diagnostics - Low Engine Compression
- 10128806712-14 Engine Coolant Temperature
- 1012878914-028 Remy Extended Coverage Direct File
- 1012878814-027 Detroit's New Consolidated Labor Operations (CLOs
- 1012878714-026-DLR SelecTruck Warranty Enhancements
- 1012878514-024-DLR DTNA & JAD Highlights - Q1 & Q2
- 1012878414-023 Detroit Axles Pre-Approval Changes
- 1012878314-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
- 1012877320-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
- 1012877220-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
- 1012874416TS7 Reman Diesel Particulate Filter Serial Number
- 1012873216-011 New Detroit Camshaft Housing Seal Standard Repair Time
- 10128731Warranty Recognition Program Suspension
- 1012873016-009R_OWL Enhancements
- 10128729New Detroit Bearing Failure Analysis Standard Diagnostic Time
- 10128728Canadian Warranty Parts Return Address Change
- 1012871917-026 Holiday Closure 2017
- 1012871517TL25 TruckCam? Alignment System
- 1012871317CSA25 New Method for Uploading Diagnostic Log Files to the CSC
- 1012871217CSA24 Holiday Schedule for the Detroit Customer Support Center
- 1012871117CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
- 10128709Computer Hook-Up Standard Diagnostic Time Update
Every Freightliner Sprinter 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.