2009 GMC Acadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › GMC › Acadia › 2009
These records cover every 2009 GMC Acadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2009 GMC Acadia. Newest first.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured…
Risk and remedy
Risk
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through…
Risk and remedy
Risk
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy
General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not…
Risk and remedy
Risk
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy
GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
General motors IS recalling certain model year 2009-2010 chevrolet traverse, buick enclave, GMC acadia, and saturn outlook vehicles. the second row seat side trim shield restricts the upward rotation of the safety belt buckle when the seat back IS returned to a seating position after being folded flat. if the buckle contacts the seat frame, additional…
Risk and remedy
Risk
The safety belt may not restrain the occupant as intended during a crash, increasing the risk of injury to the seat occupant.
Remedy
Dealers will modify the second row seat side trim shields. if a safety belt buckle IS damaged, dealers will replace it free of charge. the safety recall began on august 18, 2010. owners may contact chevrolet at 1-800-630-2438, buick at 1-866-608-8080, GMC at 1-866-996-9463, and saturn at 1-800-972-8876, or at the owner center at www.gmownercenter.com.
Gm IS recalling certain model year 2006-2009 buick, lucerne; cadillac DTS; hummer H2; model year 2008-2009 buick enclave; cadillac CTS; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; GMC acadia, sierra, yukon, yukon XL; saturn outlook; and model year 2009 chevrolet traverse vehicles…
Risk and remedy
Risk
It IS possible for the heated washer module to ignite and a fire may occur.
Remedy
Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall began on june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, GMC at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
General motors IS recalling 276,729 my 2009 buick enclave, chevrolet cobalt, HHR, malibu, traverse, GMC acadia, pontiac G5, G6 and saturn aura and outlook passenger vehicles. these vehicles fail to comply with federal motor vehicles safety standard 102, "transmission shift position sequence, starter interlock, and transmission braking effect", and fmvss…
Risk and remedy
Risk
The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy
Dealers will inspect and ensure that the shift cable adjustment clip IS fully engaged. in the event that the clip does not engage, the shift cable will be replaced free of charge. the recall IS expected to begin on or before march 24, 2009. owners may contact buick at 1-866-608-8080, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, pontiac at 1-800-620-7668 and saturn at 1-800-972-8876 or at www.gmownercenter.com.
Gm IS recalling 16,667 my 2009 buick enclave, chevrolet traverse, GMC acadia, and saturn outlook vehicles for failing to conform with the requirements of federal motor vehicle safety standard no. 209, 'seat belt assemblies.' these vehicles may have been built with a safety belt buckle in the second or third row that IS missing a rivet.
Risk and remedy
Risk
In a vehicle crash, if the rivet IS missing, the buckle may separate from the mounting strap, increasing the risk of injury to the passenger.
Remedy
Dealers will inspect the safety belt buckles in the second and third rows, and replace them if necessary. the recall began on november 26, 2008. owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; saturn at 1-800-972-8876; or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Owner complaints
331 complaints8 involved a crash14 involved a fire17 injuries
What owners report most
Latest complaints
- Visibility › Rearview mirrors/devices › Exterior
The contact owns a 2009 GMC Acadia. The contact stated that while driving at various speeds, the front driver’s side and passenger’s side exterior mirrors moved out of place and failed to remain in a set position. The local dealer was contacted; however, the vehicle was not diagnosed or repaired.…
The contact owns a 2009 GMC Acadia. The contact stated that while driving at various speeds, the front driver’s side and passenger’s side exterior mirrors moved out of place and failed to remain in a set position. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the vehicle was garage-kept and was concerned about the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.
- Engine
There was a recall for gmc premature timing chain engine recall. This recall was complete in 2011 but it did not fix the problem. The timing chain keeps breaking off the cam shaft sensor and needs to be replaced.
- Steering · Suspension · Wheels
The vehicle tire system lights came on the air bag sensor light Car did not fill safe driving no control on the road unstable on turns car was sold one lug muissing front tire ,returned car several times last time I took the vehicle was due to drivesrs back wheel wobbling so bad , Someone…
The vehicle tire system lights came on the air bag sensor light Car did not fill safe driving no control on the road unstable on turns car was sold one lug muissing front tire ,returned car several times last time I took the vehicle was due to drivesrs back wheel wobbling so bad , Someone followeing said it looked like tire was coming off . the owner said it was fine , put it on the rack let me drive off , I drove it and it was very unstable to drive and took it to Nor cal Tires Ukiah Ca they informed me it was not safe to drive .
- Engine · Fuel/propulsion system · Power train
The stabilizer/traction control keeps going off and it will stay off.i can turn,hit a bump or start it up and the traction control/stabilizer system is off.i almost had a accident on the freeway in the rain because it turned off out of nowhere and I almost lost control. Also I was going down the…
The stabilizer/traction control keeps going off and it will stay off.i can turn,hit a bump or start it up and the traction control/stabilizer system is off.i almost had a accident on the freeway in the rain because it turned off out of nowhere and I almost lost control. Also I was going down the road and all of a sudden my vehicle died and I had little control over vehicle. Once it came to stop it would not start again and when attempting it sounded like something was stuck in my fan or something because of the way it rattled and sounded and was rough sounding. Vehicle was inoperable and had to be towed. Upon investigating it was the timing chain kit that had failed suddenly for no apparent reason. Vehicle was well maintained and kept accordance with running policies and practices required and suggested by manufacturer. Still the failing caused engine damage that is well in to the several thousands of dollars and engine must be replaced due to this issue failing and I have noticed several thousand people having this same very issue and rendering them a foot and vehicle less due to the high cost of fixing without any warning or engine light or code suggesting of the timing chain kit failing or about to fail before stranding a person wherever and whenever unexpectedly and suddenly without any warning or check engine light at all. No OEM code to validate the issue either. Manufacturer should be held liable for the exact same issue occuring in so many of the multitude of people experiencing the same exact issue causing financial turmoil and risk of disaster or collision and harm when the timing chain kit fails suddenly. This is a huge and vast problem I have found with multitude of Acadia owners and should be addressed because to not honor a issue of so many experiencing the same issue occuring should be reconciled and corrected at the manufacturer cost due to it being their liability in making the faulty part of device to begin with causing vast financial hardships.
- Electrical system · Power train · Vehicle speed control
The stabilizer/traction control keeps going off and it will stay off.i can turn,hit a bump or start it up and the traction control/stabilizer system is off.i almost had a accident on the freeway in the rain because it turned off out of nowhere and I almost lost control
- Visibility › Sun/moon roof assembly
When it rains the drainage holes in the sunroof of the vehicle do not drain properly. The water runs down the side of the passenger side window in the front and on the circuit/fuse box in the front. When this happens, the water effects the driving. The vehicle will get sluggish and eventually cut…
When it rains the drainage holes in the sunroof of the vehicle do not drain properly. The water runs down the side of the passenger side window in the front and on the circuit/fuse box in the front. When this happens, the water effects the driving. The vehicle will get sluggish and eventually cut off when the circuit/fuse box gets wet. The vehicle had a recall in approximately 2015 and I took it to be serviced. I think the problem is reproduced. I had no warnings of this type of issue. This just happened in April 2023 when I was caught in a storm.
- Air bags
Airbag light keeps flashing had it checked at a dealer said it needs new module on passenger side. Airbag won’t deploy if there’s a crash.
- Electrical system · Unknown or other
Stabilitrak system in 2009 gmc Acadia randomly acts up disabling abs system and traction control. Also randomly get a low oil pressure warning light but oil level, temperature is fine and no noises smoke or performance decline. Used different scan tools to read codes and the vechile has none listed. Changed numerous sensors and the problem is never resolved
- Tires › Sidewall
The contact owns a 2009 GMC Acadia equipped with Dean tires, Tire Line: Back Country Touring H/T, Tire Size: 255/65/R19, DOT Number: (N/A). The contact stated that while the vehicle was at the tire retailer for snow tire replacement, the technician informed the contact that the rear driver's side…
The contact owns a 2009 GMC Acadia equipped with Dean tires, Tire Line: Back Country Touring H/T, Tire Size: 255/65/R19, DOT Number: (N/A). The contact stated that while the vehicle was at the tire retailer for snow tire replacement, the technician informed the contact that the rear driver's side tire had three slashes along the sidewall. The technician confirmed that the tires could not be replaced due to the tires no longer being manufactured. The tires were not replaced. The manufacturer was not made aware of the failure. The failure mileage was 158,712.
- Engine
Got code po0008 crank sensor/cam did resurch said timming chain replaced complete chain still noisey changed cam phasers and sensors still making noise it is so frustrating bee going on 3 weeks I'm disabled not easy to work on myself being I'm a master technician and this has really been mind boggling
- Engine
The contact owns a 2009 GMC Acadia. The contact stated that after purchase of the vehicle, the vehicle lost motive power and stalled while driving at 45 MPH. There was no warning light illuminated. Despite the failure, the contact was able to coast the vehicle to a stop as the vehicle failed to…
The contact owns a 2009 GMC Acadia. The contact stated that after purchase of the vehicle, the vehicle lost motive power and stalled while driving at 45 MPH. There was no warning light illuminated. Despite the failure, the contact was able to coast the vehicle to a stop as the vehicle failed to restart after multiple attempts. The contact's husband inspected the engine and had the vehicle towed to the residence. The contact's husband replaced the crank shaft position sensor, purge valve, high pressure tank, fuel pump, and battery; however, the failure persisted. The contact then towed the vehicle to an independent mechanic where it diagnosed with engine failure due to the timing chain, and a cylinder #1 and #5 defect. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the engine. The vehicle remained in possession of the mechanic unrepaired. The failure mileage was 194,726.
- Electrical system
The contact owns a 2009 GMC Acadia. The contact stated that while his wife was driving approximately 35 MPH, the vehicle stalled and lost motive power. The check engine warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a certified mechanic who…
The contact owns a 2009 GMC Acadia. The contact stated that while his wife was driving approximately 35 MPH, the vehicle stalled and lost motive power. The check engine warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that a fuel module had failed and needed to be replaced. The dealer was made aware of the failure and confirmed that the failure was related to NHTSA Campaign Number: 14V614000 (Electrical System) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage 148,000.
- Steering
The contact's daughter owns a 2009 GMC Acadia. The contact stated that while his daughter was driving at an unknown speed, the steering wheel seized without warning. His daughter restarted the vehicle and resumed normal driving operation. The contact stated that the failure recurred while his…
The contact's daughter owns a 2009 GMC Acadia. The contact stated that while his daughter was driving at an unknown speed, the steering wheel seized without warning. His daughter restarted the vehicle and resumed normal driving operation. The contact stated that the failure recurred while his daughter's boyfriend was driving the vehicle later on that same evening. The vehicle was taken to an independent mechanic and was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 123,000.
- Air bags · Electrical system · Power train
The wire harness corroded , and it caused everything in my car to stop working my back passenger window won’t go down , my back driver side cannot be put up or down from the back , my airbag light is now on and now my car will not shift while driving to allow me to drive it over 30mph .. I’ve paid the dealer almost $1400 to fix wiring. I’ve owned the car exactly a year now
- Unknown or other
I’m unsure what caused my 09 Acadia to catch fire, but it burned the longest and hottest under the engine. I need help.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Unknown or other
The sunroof has leaked into my passanger floor making my car battery full of water legit my whole battery is under water! This is the second time the sunroof has leaked ! I still don’t understand why they would put a battery behind my passanger seat infront of the back seat on the floor this is…
The sunroof has leaked into my passanger floor making my car battery full of water legit my whole battery is under water! This is the second time the sunroof has leaked ! I still don’t understand why they would put a battery behind my passanger seat infront of the back seat on the floor this is very dangerous. Second I still have no clue why this car has no recalls because if you look this car up it has so many problems it’s a lemon car for sure I had to put a catalytic converters in my car three times the same one three times and then the last time I changed all three of them when only one needed to be changed! I have cruise control stable track and wheel speed sensors lights on my car that I have changed everything possible to fix the light won’t come of I changed all the wheel speed sensors and the light with still not come off the dash I’m still very confused on to why there are no recalls on this vechile all these problems I’m telling your are all on google that this same suv other people have have the same issues I’m having
- Engine
Engine jumped out of time driving down the road
- Electrical system · Engine · Suspension
1.)What component or system failed or malfunctioned, and is it available for inspection upon request? A.) To start with i went in to the dealership for a timing chain recall they said the work was performed. This was never done all they did was replace ECU from an older car so that the code would…
1.)What component or system failed or malfunctioned, and is it available for inspection upon request? A.) To start with i went in to the dealership for a timing chain recall they said the work was performed. This was never done all they did was replace ECU from an older car so that the code would not come back (REPLACED WITH A 2002 ECU) to get rid of the timing chain recall code. this code never existed in 2002..Complete negligence these SUV could hurt or kill someone B.)Huge Electrical issue suv stops on its own while driving. Sometimes does not start at all. can not pass emission for the life of it .. new codes all the time i have replaced just about Every sensor and switch there is.. . this is a money pit and death trap.. C.) The Investigation NHTSA should have included the Lambda Frame it's the same design flaw they're trying to fix one problem with an old problem. The ones on these have this fixed tie rods, lateral arms and upper control arms the bushings will wear out eventually and repeat the bouncing up and down rocking back and forth rear end barely staying on the ground it's a very dangerous ride and you see these vehicles on the expressway on a daily basis you look at them for what you know now I get really nervous seeing these vehicles. Arcadia rollovers Call it what you will it's the same problem the needs a total redesign it's defective anyway you look at it. Just looking to how many Roll over there are with this body frame and suspension it's got its own self-contained pit maneuver. I believe GM is aware of these issues that's why they're giving everybody a hard time to fix it they run and say something else. Looks like we're getting back to too big to fail. D.) What makes this vehicle even more unsafe and very dangerous is the fact that the reluctor wheel can slip. This will sundown false DTC codes thinking that problems exist other places spending lots of money an unnecessary work when along GM knew about this problem once again.
- Air bags
Airbag warning light goes on and off, then will stay off for a couple of weeks and then starts the same process again. can be in motion or stationary after parking, but engine still running.
- Electrical system · Engine · Visibility/wiper
I go through headlights every 6 months this last time, my driver side headlight got replaced and two days later it went out and the glass was shattered. I went and got new bulb and it did not work, after inspecting the the wiring we noticed it was burnt up and need replaced, GMC said it's on us. We…
I go through headlights every 6 months this last time, my driver side headlight got replaced and two days later it went out and the glass was shattered. I went and got new bulb and it did not work, after inspecting the the wiring we noticed it was burnt up and need replaced, GMC said it's on us. We have spoke with GMC about our engine burning oil which they are well aware of and the dealership tried to help but GMC refused to do anything my car send a signal telling me to turn off the car or starts miss firing every which way and gives codes saying I need new coils which IS not the case. The air bag light goes off saying that there IS someone in the passenger seat because the calibration get off, it took mcdaniel's to figure it out the other dealership blamed it on electronics. The windshield wiper fluid no longer comes out properly and needs something replaced so that it will go up on the windshield.
- Electrical system
My fuse box melted and caught on fire
- Power train
The vehicle started giving us problems. While driving at normal speeds (25 - 30 mph) the motor will start to shutter or jump around. After taking it ot a local dealership we found that the issue IS a the timing chain. I also did some research and found this to be a common problem between 120,000…
The vehicle started giving us problems. While driving at normal speeds (25 - 30 mph) the motor will start to shutter or jump around. After taking it ot a local dealership we found that the issue IS a the timing chain. I also did some research and found this to be a common problem between 120,000 and 200,000 miles. Gm only offered an extension up to 120,000 miles. This IS a costly repair that we can not afford. Gm knows this IS a continous problem but refuses to take responsability for it. I am getting a p0007 code and the check engine light stays on all the time! I have been a loyal gm customer for 20 plus years. Most recently I have been considering leaving them for another manufacturer since this IS not the first time being screwed over by them in the past 3 - 4 years.
- Engine · Fuel/propulsion system · Seat belts
Transmission engine seat belts headlights not even a month into purchasing the vehicle it stopped as I was driving on a highway.
- Unknown or other
I was driving home when my GMC acadia started to smoke so I pulled over and it caught on fire. The whole thing burnt.
- Steering
Slight pulse left then pulse right actually moves steering wheel but vehicle stays on track - unless driver IS unaware - but drive becomes aware because it's a movement on a smooth road them IS alarming - then it's always noticed
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard…
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
- Seat Belt Anchor Cable Failure
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY)…
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
- Loss of Headlamp Illumination
As of July 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. After reviewing the complaints, ODI found: -69% (328) alleged that a single head lamp…
As of July 16, 2014, out of a population of 248,453 subject vehicles, NHTSA received 473 consumer complaints of inoperative head lamp. Many of these complaints indicated that the head lamp harness suffered damage from overheating. After reviewing the complaints, ODI found: -69% (328) alleged that a single head lamp was inoperative. -18% (86) alleged that both head lamps were inoperative but not at the same time. -9% (41) alleged that both head lamps were inoperative but the complaints did not indicate whether the failures had occurred at the same time. -4% (17) alleged that both head lamps were inoperative at the same time. -One additional complaint cited wire harness damage to both sides but did not specify an outage -No crashes or loss of vehicle control were reported. -Any alleged thermal damages were limited to melting of the head lamp harness and the head lamp housing. -A head lamp would intermittently fail to come on or flickers before becoming completely inoperative. For the seventeen complaints that alleged simultaneous failure of both head lamps while attempting to turn them on or while driving, the head lamp failures likely had occurred one at a time. The subject vehicle's head lamps are connected in a parallel circuit and each circuit is fused. Therefore, failure of one head lamp or its harness should not affect the other head lamp operation. Over the last 25 years, ODI has opened numerous defect investigations of the loss of headlamp illumination.Investigations that resulted in safety recalls involved simultaneous loss of illumination from both headlamps. NHTSA does not consider the loss of a single headlamp as presenting an unreasonable safety risk-such failures are readily detectable by the driver while allowing the vehicle to retain forward visibility and conspicuity from the remaining headlamp.There is typically enough time between the failure of the first headlamp and the second during which the vehicle operator can obtain the needed repairs. Based on the information currently available, NHTSA does not believe that the headlamp condition as alleged by the petitioner indicates the likelihood of a safety-related defect that would warrant a formal investigation.Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is denied.Further specifics can be found in the Federal Register Notice ODI complaint ID numbers are referenced on the next page.
- Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary…
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006849This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006353This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
- 11006293This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253630Malfunction Indicator Lamp.
- 10253629Malfunction Indicator Lamp.
- 10253628Malfunction Indicator Lamp.
- 10253627Malfunction Indicator Lamp.
- 10253618Spare Tire Jack Storage Compartment Door Difficult to Latch or Falls Open Due to Inability to Latch.
- 10253127Engineering Information
Every GMC Acadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.