2015 GMC Acadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Acadia › 2015
These records cover every 2015 GMC Acadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2015 GMC Acadia. Newest first.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1-800-521-7300; Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222366190.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk and remedy
Risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2015 Buick Enclave vehicles manufactured December 9, 2014, to January 14, 2015, 2015 Chevrolet Traverse vehicles manufactured December 9, 2014, to January 20, 2015, and 2015 GMC Acadia vehicles manufactured December 9, 2014, to January 16, 2015, and all equipped with Goodyear P255/65R18 Fortera HL…
Risk and remedy
Risk
If the tire treads crack, a loss of tire pressure and possible tire failure may result, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the tires that were manufactured within a specific date range, free of charge. The rec all began on March 9, 2015. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 15025/15067. Note: This recall is for Goodyear P255/65R18 Fortera HL tires installed as original equipment. For tires that were purchased as replacement equipment, see recall 15T-002.
Owner complaints
243 complaints5 involved a crash3 involved a fire4 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Power train
2015 gmc Acadia, vin ending 7457,p2635,stuttering/hesitation and engine stalling when Arizona temperatures exceed 100* f , and mechanic advising that the condition corresponded to a known gmc issue for which they could not obtain an applicable corrective part / repair
- Seat belts
the flexible steel cable connecting the seat belt to the seat separated and broke resulting in no way to use the seatbelt/connecting the seat belt to the connector on the seat.
- Seat belts
Drivers side seat belt broke where it connects to floor part. Cable broke. Never have had this to happen in my life!!!
- Latches/locks/linkages › Tailgate › Latch
The contact owns a 2015 GMC Acadia. The contact stated while the vehicle was parked, the tailgate was opened, however the tailgate failed to function as intended. The contact noticed an abnormal grinding sound and the tailgate independently closed while the contact was removing packages from the…
The contact owns a 2015 GMC Acadia. The contact stated while the vehicle was parked, the tailgate was opened, however the tailgate failed to function as intended. The contact noticed an abnormal grinding sound and the tailgate independently closed while the contact was removing packages from the trunk of the vehicle. The contact stated that the failure occurred when using the key to open the tailgate or when opening manually. The vehicle was taken to the dealer where it was diagnosed with a failed tailgate actuator. The contact was informed that the tailgate actuator needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 111,222.
- Seat belts
The contact owns a 2015 GMC Acadia. The contact stated that while parked he observed the drivers seat belt that the braided steal cable was broken and the seat belt clasp was barley hanging on. The vehicle was taken to an independent mechanic where it was diagnosed that the drivers seat belt was broke and was hanging off and needed to be replaced. The manufacturer was notified of the failure. The failure was 178,600.
- Electrical system · Electrical system › Body control module/bcm
The contact owns a 2015 GMC Acadia. The contact stated that while driving at 25 MPH, the instrument panel went blank before the panel began to flash when it returned. The contact then stated that several various warning messages began to appear all of which were related to the vehicle's electrical…
The contact owns a 2015 GMC Acadia. The contact stated that while driving at 25 MPH, the instrument panel went blank before the panel began to flash when it returned. The contact then stated that several various warning messages began to appear all of which were related to the vehicle's electrical features. The vehicle was then taken to an independent mechanic where a code reader found no defects with the vehicle. Close to a week after the initial failure, the vehicle failed to start after multiple attempts as previous failure returned. Due to the failure, the vehicle was towed to an independent mechanic where it had yet to be serviced or diagnosed. Upon his own inspection and research regarding the vehicle, the contact linked the failure to the vehicle's BCM(Body Control Module). The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 177,000.
- Lane departure › Blind spot detection
Issue: Repeated failure of safety‑critical module Description: The Side Blind Zone Alert system on my 2015 GMC Acadia has failed multiple times over the life of the vehicle. The system becomes inoperative and displays “Side Detection System Unavailable.” A local GMC dealer has diagnosed the…
Issue: Repeated failure of safety‑critical module Description: The Side Blind Zone Alert system on my 2015 GMC Acadia has failed multiple times over the life of the vehicle. The system becomes inoperative and displays “Side Detection System Unavailable.” A local GMC dealer has diagnosed the issue as a failure of the SBZA module due to loss of communication. This failure has occurred repeatedly, approximately every two years, despite prior repairs and replacement of the module at my own expense. This is a safety‑critical driver‑assist feature, and the repeated failure pattern suggests a defect in the design or durability of the module. The system is unreliable and cannot be depended on for safe lane‑change operation. GM Customer Assistance has declined to provide support or escalate the case further, despite the safety implications and documented repeat failures. I am reporting this because the failure affects safe operation of the vehicle and appears to be a recurring defect affecting multiple owners of this model.
- Air bags
The airbag emblem keeps popping up.
- Electrical system
The contact owns a 2015 GMC Acadia. The contact stated that the automatic alert system anti-theft system locked up. The contact stated that the vehicle failed to start. Additionally, the safety sensors in the mirror and the rear of the vehicle became inoperable. No warning lights were illuminated.…
The contact owns a 2015 GMC Acadia. The contact stated that the automatic alert system anti-theft system locked up. The contact stated that the vehicle failed to start. Additionally, the safety sensors in the mirror and the rear of the vehicle became inoperable. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed and it was determined that the driver’s and passenger’s side mirrors, and reverse light sensors needed to be replaced. The vehicle was repaired on three occasions, but the failure persisted. The manufacturer was contacted and confirmed that there was no recall for the failure. No assistance was provided. The failure mileage was approximately 20,000.
- Visibility/wiper
Wipers stopped working an it’s not showing an active recall but research shows this model does have wiper blade motor recalls
- Power train
Transmission jerks and shakes the vehicle when shifting in certain conditions.
- Power train
Torque converter is bad, shudders when shifting
- Exterior lighting · Exterior lighting › Turn signal · Exterior lighting › Turn signal › Bulbs
The contact owns a 2015 GMC Acadia. The contact stated that the center taillight was inoperable. The halo light was working as designed and then ceased operating. The headlights also became inoperable. The vehicle was taken to an independent mechanic, who replaced the bulbs and the headlight…
The contact owns a 2015 GMC Acadia. The contact stated that the center taillight was inoperable. The halo light was working as designed and then ceased operating. The headlights also became inoperable. The vehicle was taken to an independent mechanic, who replaced the bulbs and the headlight assembly. The rear signal light was blinking fast, and the light became inoperable. The message that the hood was ajar was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 196,448.
- Air bags · Seats
I have pictures the seat, the airbag in the seat.The driver's seatIt didn't come through the seat, but it deployed or ruptured.But it didn't bust through the seat.It's like a big bubble. I was just driving and I heard a pop but it didn't come through the seat. It left the lump in the seat. I still think it's dangerous, cuz. It's busted.
- Seat belts
Seatbelts both front stopped tightening upon braking.
- Air bags
The contact owns a 2015 GM GMC Acadia. While the contact's wife was driving at an undisclosed speed, there was a loud sound coming from the vehicle. The contact stated that the service air bag warning light illuminated. The contact's wife stated that a hard piece of plastic had detached out of the…
The contact owns a 2015 GM GMC Acadia. While the contact's wife was driving at an undisclosed speed, there was a loud sound coming from the vehicle. The contact stated that the service air bag warning light illuminated. The contact's wife stated that a hard piece of plastic had detached out of the dashboard above the radio. The contact stated the failure had occurred twice within minutes. Additionally, the air bag deployed and left a hole in the dashboard. The contact's wife was struck on the head by the plastic piece. The contact's wife did not receive medical attention. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the GMC database confirmed that the vehicle was repaired under NHTSA Campaign Number: 23V334000 (Air Bags); September 2024, prior to the contact purchasing the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 139,884.
- Engine
The engine is not shifting properly, and the vehicle loses speed while driving and hesitates to accelerate. At time, it feels as though the car is not moving at all. This issue has occurred on multiple occasions, affecting both me and my family, and has forced us to pull over because the vehicle…
The engine is not shifting properly, and the vehicle loses speed while driving and hesitates to accelerate. At time, it feels as though the car is not moving at all. This issue has occurred on multiple occasions, affecting both me and my family, and has forced us to pull over because the vehicle could barely move forward. This happed once on the highway and almost caused an accident. Additionally, the check engine light remains on at all times.
- Power train
The contact owns a 2015 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear, and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed…
The contact owns a 2015 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was shuddering and vibrating while shifting gear, and vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The VIN was not available.
- Air bags
The contact owns a 2015 GMC Acadia The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Power train
Torque converter is going bad, hard shift when going slow then speeding up, stuttering at random times, vibration, hard shifting into reverse. No check engine light. Acadia known for transmission and torque converter problems.
- Air bags
I have been trying to get this recall done for 1 year. I have placed 3 calls over this time and they say the part is on back order. This is dangerous as it is a recall on the driver airbag. A year is too long to wait. Please advise on what can be done. Dealership: GMC Thompson Raleigh, NC
- Air bags
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to…
This vehicle has a recall dated back to May of 2023. I have been trying to get the airbag for this recall replaced since then from the GMC dealership we purchased the vehicle from to no avail. I have been on the wait/call list since the recall date and still haven’t heard that my part is ready to be replaced. The airbags on our GMC Sierra were replaced so I do not understand why the long wait on the Acadia. I worry that if we do get into an accident, we will be badly hurt or killed if the airbags go off. The time frame to get this remedied is unacceptable.
- Power train
Check engine light is on. Shudder and delayed reaction after engaging the gas pedal when moving forward in gear 1 & 2 then again seems to intermittently has issue with higher gears when on the hwy. Without warning, Several times the Acadia would not engage gears and wouldn't move at all after…
Check engine light is on. Shudder and delayed reaction after engaging the gas pedal when moving forward in gear 1 & 2 then again seems to intermittently has issue with higher gears when on the hwy. Without warning, Several times the Acadia would not engage gears and wouldn't move at all after backing into the street from driveway. I had to have someone help push the Acadia back into the driveway. The Check Engine light keeps turning on and off. Had O'Riely check th OBD with code reader. "Torque Converter Selenoid is stuck 'ON'. Was informed by Costco there was n 2020 Recall for Acadia"s of my year regarding a Transmission recall Ref #N202313440.
- Air bags · Unknown or other
no incident yet but i have contacted gm several times to come to my home and complete the repair as there website states they will , parts are available but they refused to come out and fix this faulty airbag i . cannot get to dealer myself because of health issues. just letting you know in case my airbag explodes and im not here to tell.
- Air bags · Engine · Lane departure › Blind spot detection
I was curious about recalls because I totaled my 15 Acadia SLT2 and when I hit the impact didn’t deploy airbags and I had no idea until after my accident that they were recalled!!! This incident totaled my Acadia caused my face to be slammed into my steering wheel, cutting me in 2 places and…
I was curious about recalls because I totaled my 15 Acadia SLT2 and when I hit the impact didn’t deploy airbags and I had no idea until after my accident that they were recalled!!! This incident totaled my Acadia caused my face to be slammed into my steering wheel, cutting me in 2 places and shattering my eye glasses. I now have a scar that looks like a 2nd chin from my impact to hitting the steering column! What should I do? I wasn’t or hadn’t received anything from GMC about this recall until recently and damage has already been done and I’m at a loss of tremendous amounts because my air bags could have saved $300+ glasses and doctors appointments etc…
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
Every GMC Acadia model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.