2021 GMC Acadia
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › GMC › Acadia › 2021
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2021 GMC Acadia. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
2 recalls name the 2021 GMC Acadia. Newest first.
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.
Vehicle stalled several times. Check engine light and many code came up. Crack sensors replaced. Veh still stalls. Dealer and independent dealer believes it might be cpu. All wires from cpu checked with no issue found. When veh stalls if you manipulate the wire veh will start and run with demished power and demished steering control. Rpm go to off mode. Has happened on highway and side road. Very scary with 3 kids in car on highway.... not able to resolve issue. Veh has a little less then 60k
Car was running great and mins later I get an error stating steering assist is reduced -Drive with care. Vehicles temperature gauge is stuck at cold and fans turn on after turning off the vehicle. I had the vehicle serviced at Dave White on Alexis Rd in Sylvania almost exactly a year ago for the same reason. Was told by the service manager the issue was a computer update and not the thermostat and proceeded to charge for the "update" no issues with vehicle until now.
The contact owns a 2021 GMC Acadia. The contact stated that while driving at 30 MPH, traffic stopped abruptly, and the brake pedal was depressed to the floorboard; however, the vehicle continued to accelerate while the Forward Collision Avoidance warning feature activated with a red warning light on the instrument panel. The contact attempted to steer off the road to avoid a collision; however, the vehicle crashed into the vehicle ahead, resulting in a three-vehicle collision. The air bags did not deploy upon impact. Another driver involved claimed unknown injuries, and the contact sustained whiplash but did not seek medical attention. Police were called, but a police report was not filed at the scene. The vehicle was towed to an independent tow yard. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 64,000.
The magnetic chest clip does NOT latch. It can easily be pulled apart by hand. It compromises my child’s safety tremendously by allowing the harness straps to slip off of her shoulders in event of a crash leading to a projected infant. Upon doing further research and posting in my moms group on facebook i’ve found countless reports dating back to 2023 where this magnetic chest clip is a terrible design and idea. Many consumers reported to the manufacturer and received multiple replacements and regretted buying the $360+ car seat. It needs recalled and removed IMMEDIATELY before they have an ejected child lawsuit or many.
exhaust flex pipe is cracked. Causes fumes of gas to be released through the crack. inspected by GMC Repair shop Vibrating noise started, then a few days later the smell of gas, and now yes the Engine light is on. This has been on going for about 3 weeks.
My 2021 GMC Acadia steering wheel dangerously stiffened while I was turning off the road into a busy shopping parking lot making it difficult to continue my turn. Having to put on my brakes sharply as to not collide with the out going traffic. There was no warning prior to the incident and had to make a quick safety judgement call and hoped the steering wheel would turn. Only after does the warning come on saying there is an issue with the steering assist and to drive carefully! The following morning I took it to Eagle Buick/GMC. There the tech experienced the same. I was told the parts for the repair would take around a week with an estimated cost of $1604.25. I had to carefully drive back with traffic and unable to continue my days work. As I look up this issue I am finding other GMC vehicles with the same dangerous issues that should not wait until it causes an accident, injury or even death. Please make this an important priority as the occurrence has no warning and after it gives only a drive carefully?
My 2021 GMC Acadia that has 63,768 miles on it was idling Wednesday 9/30 when it died and would not start back we had to have it towed to a shop to get it checked out and it was throwing the P023F code for the fuel pump control module that has a recall bulletin for the same thing make model problem and under their 80,000 miles but recall not on my vin number and GM is refusing to pay for it. It's going to cost me 937.27 to get it fixed.
While driving home from work the car displayed a "No Fuel" warning, despite having a full tank of gas. Within seconds of the display showing the car stalled out and stopped right in the middle of the road. It would not go into neutral and I had to be towed from the middle of the road to a mechanic close by. Upon reading forums online it looks like this is a known and common issue affecting the fuel pump sensor and system in these models. There are no open recalls but being this is known and happens so often I am shocked GMC has not taken ownership to recall and correct this issue. If I had not been on a slower road I could have gotten into an accident and, as I said, the car would not go in neutral so I couldn't even safely get off the road.
On 9/08/2026 I was driving and almost got a wreck but I was able to get out and was going less the 25 and lost control of the vehicle and barely hit the curb and the two air bags went off and I was sent to the hospital
While driving the brake vacuum pump exploded leading to catastrophic brake failure. My husband was driving and was able to stand on the brakes to get the car to stop, but had i been driving, I am not strong enough to have stopped the car. I have 3 children with my youngest being 1. If this had happened with me and my kids, we could have had a major wreck and/or DIED! GM is aware of the brake vacuum pump issues but does not have a recall on the part. The braske assist light did not come on the dash until brakes were lost.
No incident but steering assisted reduced could cause an issue. Also the fix is to reset the computer by detaching the negative pole on the battery. This could be an issue due to the heat in the car someone could get burned.
I have seen numerous complaints for this same issue. My 2021 Acadia with 31,600 miles failed to start when parked in garage. It turned over just fine but wouldn't fire as if it wasn't getting any fuel. I had it towed to my regular mechanic. He troubleshot it and told me it was the "Fuel Pump Power Control Module". He said he could replace it but it would have to be programmed by a GM dealer as he didn't have the equipment to do that. So I had it towed to the local GMC dealer. Two tow bills equal $360. There is a recall for this issue. It is called "Emission Recall N252516900, Fuel Pump Power Control Module". part number 13554820 I have yet to receive a recall notice. I have seen mentioned in several of the other complaints that I have read that many of the service employees say that this has been an ongoing issue for several of the GM vehicles. Hopefully I will get a recall notice soon and be able to get reimbursed for the cost of the repair.
My brake pedal got stiff when I was driving. I had zero control of my brakes. I was informed by a GMC dealership that my BRAKE BOOSTER blew up causing my brakes to stop working and metal shrapnel to be sent into my engine. My 2021 vehicle is a complete loss. GMC has done NOTHING to help me.
The contact owns a 2021 GMC Acadia. The contact stated that while driving at various speeds, the vehicle was unintendedly drifting to the right. The vehicle was taken to Dally Tire Company, where it was diagnosed with rear links failure and misalignment. The vehicle was not repaired. The vehicle was taken to the dealer, and the contact was informed that the VIN was not under recall. The dealer scheduled an appointment and provided an estimate for the repair. The manufacturer was not yet contacted. The failure mileage was approximately 42,200.
I was driving and all of a sudden my break pedal was inoperable. It was stiff and unable to be used. Luckily I was only going 40 MPH. I pulled into a parking lot and my car started shaking and apparently the metal parts from the vacuum pump blew into my engine, which completely wrecked my engine. I nearly could have died and now my 2021 car is completely destroyed.
Display suddenly says "Steering assistance reduced, drive with care" Temp gauge goes to C and stays there. Radiator fans speed up and stay on after the car has been turned off. Dealer unable to find a diagnostic code for the problem.
My thermostat failed in my car, my temp goes out and reads at 0° then my steering assist says it’s reduced. There are many forums online regarding this issue.
This is a very known issue that has been reoccurring with GMC Acadia. The torque converter slipping. That cost alone is over $7.000 for the transmission. I am still making monthly payments for my 2021 Acadia. With rising cost above the board GMC could have resolved this issue before releasing this vehicle to the public for purchase. Only had this vehicle for 2 years and already a new transmission is needed. Other individuals i personally know have the same issue. From my research GMC is aware and fails to do a recall on this issue.
I am submitting this complaint regarding ongoing mechanical and electrical issues with my 2021 GMC ACADIA that have been occurring intermittently for approximately the past year and a half. The primary issues involve the coolant temperature sensor, thermostat system, engine cooling fan, and dashboard warning messages. The vehicle repeatedly experiences problems related to the coolant temperature sensor and thermostat. During these episodes, the engine cooling fan continues running even after the vehicle has been turned off, sometimes for an extended period of time. In addition, the dashboard frequently displays the warning message: “Steering Assist is Reduced – Drive With Care.” These warning messages and symptoms occur off and on without consistent resolution. The vehicle has already undergone repairs, including replacement of the radiator, yet the problems continue to return. Despite previous service attempts, the underlying issue has not been permanently corrected. The recurring nature of these problems raises concerns about the reliability, safety, and dependability of the vehicle, especially considering the steering assist warning and possible overheating or electrical system concerns connected to the cooling system malfunction. The repeated failures have caused significant inconvenience, concern for safe operation of the vehicle, loss of confidence in the vehicle’s reliability, and ongoing disruption due to repeated repair needs. I am requesting a thorough diagnosis and permanent repair of the coolant temperature sensor, thermostat, cooling fan system, and any related electrical or control module issues contributing to these recurring problems.
Bought the acadia in june of 2021, in december of 2022 had to have the radiator replaced due to it leaking. This was found on routine maintenance and was not having any issues whatsoever. I received no alerts on my dash such as a check engine light. Fast Forward to March 2026, I received a message of "steering assist reduced. drive with care." The engine seemed like it was still running despite the car being off. This was happening intermittently and definitely not every time I drove. I made an appointment for the regular oil change and to have this message investigated. Initially they told me it was the temperature regulator, however, they put a new regulator on and tried to re-pressurize the system. The system failed to re-pressurize due to the radiator leaking AGAIN. Of course, there was a 2 year warranty on the radiator after it was replaced initially and now we are about a 1.5 years outside the warranty.
The camera system has failed. The screen is black and there is an exclamation point and a camera on the screen.
Rear view camera won’t display when out in reverse. Also, when the camera does come on, it’ll flicker off and on
On March 27, 2026, I experienced a complete brake failure while driving a 2021 GMC Acadia in a school zone at approximately 3:00 PM. When I pressed the brake pedal, the vehicle did not respond. I attempted multiple times, including using the emergency brake, which did not activate immediately. The vehicle remained in motion for several minutes in an area with children and parents present. The emergency brake only engaged after approximately 30–45 seconds of repeated attempts. I was forced to steer off the road to avoid a collision. The vehicle had been inspected at a GM dealership on March 16, 2026, just eleven days prior, where the brake system was evaluated and no issues were identified. After the incident, the dealership diagnosed a leaking vacuum pump, which is a component that supports the brake booster system. This failure occurred without warning and created a dangerous situation. I am concerned this may indicate a broader safety defect.
The contact owns a 2021 GMC Acadia. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the coolant fan was running after the engine was turned off. The vehicle was taken to Auto Zone to be diagnosed due to the check engine warning light being illuminated. The contact was informed that DTC: P1098; was retrieved, which indicated a fault with the coolant control valve. The vehicle was taken to the dealer, where it was confirmed that the coolant control valve had failed. The vehicle remained at the dealer unrepaired. The contact related the failure to the Manufacturer Recall Number: N252508341. However, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised that the VIN was not under recall. The failure mileage was approximately 69,000.
My vehicle’s steering became dangerously stiff while driving on the highway, nearly causing my wife to be involved in a serious accident. While she was traveling on I-95 in Miami, Florida, the steering suddenly got so hard that she could barely control the vehicle and was unable to turn the wheel properly. This created an extremely dangerous situation and put her life, as well as the lives of others on the road, at risk. She was thankfully able to get off the highway, and I had to come take over the vehicle to make sure she got home safely. This was terrifying and completely unacceptable. A failure like this should never happen while a vehicle is in motion. When I took the vehicle to the dealership, I was told I would have to pay over $3,500 for the repair. That is outrageous for such a serious safety issue. I also found information online showing recalls for similar steering problems in GMC Yukons, yet GMC Arcadias do not appear to be included. That is deeply concerning, especially since this same dangerous defect is clearly affecting my vehicle. This issue could have caused a major crash, severe injuries, or even death. GMC needs to take responsibility for this problem instead of forcing customers to pay thousands of dollars for a dangerous defect that should be addressed as a safety recall.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certain MY2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional RVC surround vision feature (UV2). GM will replace the coaxial cables with properly crimped connectors.In view of the recall action being taken by GM, ODI is closing this preliminary evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov. The ODI identification numbers for the complaints cited above can be found below: 11343838, 11390254, 11406709, 11415261, 11415501, 11425365, 11429267, 11431846, 11446363, 11463278, 11463901, 11471702, 11475437, 11476809, 11477176, 11481806, 11484360, and 11484360.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.