2007 GMC Envoy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2007 GMC Envoy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2007 GMC Envoy. Newest first.
General Motors LLC (GM) is recalling certain model year 2006-2007 Buick Rainier, Chevrolet Trailblazer and GMC Envoy vehicles, and 2006 GMC Envoy XL and Chevrolet Trailblazer EXT vehicles. Fluid may enter into the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board, causing window switches to…
Risk and remedy
Risk
The protective coating may not eliminate the risk that the circuit board could short and result in a fire, even while the vehicle is unattended.
Remedy
GM will notify owners, and dealers will install a new driver's door switch module, free of charge. The recall began on November 2, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15700.
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the…
Risk and remedy
Risk
Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy
GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri…
Risk and remedy
Risk
A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy
Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
Owner complaints
219 complaints7 involved a crash16 involved a fire5 injuries
What owners report most
Latest complaints
- Power train · Structure › Body · Suspension
I purchased a 2007 GMC Envoy from Premier Auto Sales in [XXX] in XXX. I put down $1,250 and I pay $500 a month, $250 bi-weekly. I owe $4767 left on the vehicle in total. A month or two after I bought the vehicle, my car started driving rough and not being able to handle small bumps without rocking…
I purchased a 2007 GMC Envoy from Premier Auto Sales in [XXX] in XXX. I put down $1,250 and I pay $500 a month, $250 bi-weekly. I owe $4767 left on the vehicle in total. A month or two after I bought the vehicle, my car started driving rough and not being able to handle small bumps without rocking violently. I took the vehicle to Jay's Auto Repair in [XXX] where the owner [XXX] placed the vehicle on a rack and lifted it up to identify the issue. Both rear control arms rusted off of the frame and had completely unattached. While handling this, [XXX] called me over to come look at the undercarriage of the vehicle to advise me that the vehicle's frame is completely rusted out, and is not safe for my [XXX] [XXX], or myself to be driving or riding in. [XXX] then advised me to contact the dealership to at least see if they'd be willing to trade the vehicle in, so I could be paying $500 a month for a drivable, reliable and safe vehicle for my family and I. The dealership gave me 4 or 5 options on just as mechanically unsound vehicles with extremely high mileage, but I'd still have to pay a rollover on my current rusted out frame vehicle because he'd only give me $2500 for it in credit to another vehicle. Once I expressed interest in a Dodge Journey Crossroad they had, the dealership owner [XXX] advised I'd have to put more money down to get a car that good, and reliable if I wanted to trade mine in due to the unsafe frame. Since this discussion, I still have the vehicle in my possession, however I have become $500 default in payments due to different repairs needing to be made on the vehicle itself INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
My switch on drivers door started on fire right after I purchased vehicle from third party. There was no warning I just smelled smoke while driving and pulled it out
- Engine
While stopped at a light engine turned itself off with every warning light went off. Glad this didn’t happen with I was driving at highway speed as I lost all systems.
- Electrical system · Visibility
The contact owns a 2007 GMC Envoy. The contact stated that the power switch used to adjust the front driver seat had failed to operate as needed. The contact stated that the power switch had been replaced a total of three times within a two-month time frame. Recently, the power switch had failed…
The contact owns a 2007 GMC Envoy. The contact stated that the power switch used to adjust the front driver seat had failed to operate as needed. The contact stated that the power switch had been replaced a total of three times within a two-month time frame. Recently, the power switch had failed for a fourth time and as the contact went to replace the fuse, the fuse box was so hot that it burned the contact's right hand and left a blister. The contact did not seek any medical attention for the injury. Upon investigation, the contact discovered NHTSA Campaign Number: 12V406000 (Electrical System, Visibility) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Exterior lighting
Headlights go out on there own and may come back on a few minutes later but right back out again. The vehicle had this as a recall but if it was repaired the repair is not working. The manufacturer is claiming the recall expired, obviously without them making contact to do the repair. Now they think it's good business practice to ignore their problem and put customers lives at risk.
- Exterior lighting › Headlights
The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam…
The contact owns a 2007 GMC Envoy. The contact stated while driving approximately 60 MPH and also at other speeds, the low beam headlights became inoperable. The contact was able to activate the high beam headlights to continue driving. The contact stated that the failure with the low beam headlights was intermittent. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The contact purchased replacement bulbs for the vehicle however, the failure persisted. The contact researched and related the failure to NHTSA Campaign Number: 15V519000 (Exterior Lighting) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 153,000.
- Exterior lighting
The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer…
The contact owns a 2007 GMC Envoy. The contact stated while driving 70 MPH, the headlamps became inoperable. There were no warning lights illuminated. The contact stated she turned on the hi-beam and was able to continue to drive the vehicle. The vehicle was taken to the dealer; however, the dealer did not diagnose the vehicle. The dealer advised the contact to bring the vehicle in whenever the failure reoccurred. The contact stated that the failure had been reoccurring intermittently while driving. The contact contacted a second dealer Poage Chevrolet (851 W Pearce Blvd, Wentzville, MO 63385) who advised the contact that her vehicle could not be repaired under NHTSA Campaign Number: 15V519000 (Exterior Lighting) since the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 145,000.
- Electrical system · Exterior lighting
The daytime running lights (drl) and the low beam headlights do not light even when the dashboard light switch IS placed in the 'headlight' on position. Troubleshooting revealed that this failure was caused by the body control module (bcm) located beneath the rear seat. A digital logic signal from…
The daytime running lights (drl) and the low beam headlights do not light even when the dashboard light switch IS placed in the 'headlight' on position. Troubleshooting revealed that this failure was caused by the body control module (bcm) located beneath the rear seat. A digital logic signal from this module, based on sensor inputs from the ambient light sensor, parking brake and windshield wipers, IS provided to the under-hood electronic relay that activates the headlights. There are three possible signal outputs from the bcm...a logic low (lights off), a logic high (low beams full on) or a pulse width modulated signal to create the dimmer drl low beam intensity. If the bcm fails, the low beam headlights will not turn on. There IS no affirmative input to the electronic relay from the light switch, not routed through the bcm, to activate the low beam headlamps. This IS a major safety issue. When the bcm fails at night, the driver has no low beam headlamps. The only lights available are the fog lamps or the high beam lamps, but only after setting the dashboard light switch to the headlamp position. Headlamps are a necessity, not a optional feature. Their operation should not rely on an electronic sub-system whose failure mode prevents the low beam headlights from working. This system was designed the 'easy' way without regards to vehicle safety...namely that when the dashboard light switch IS in the on position, the headlights are enabled by a signal directly from that switch. Without an affirmative enabling signal from the manual dashboard light switch, the system and vehicle operator IS at the mercy of the bcm, which could fail at night or on the weekend (when a repair shop IS unavailable) rendering the vehicle dangerous or un-driveable.
- Electrical system · Electronic stability control (esc) · Visibility/wiper
The check stabilitrak light keeps coming on causing the check engine light to come on causing envoy to loose power. While driving. second issue IS the drivers door started acting up didn't want to go up and now will not do anything causing the entire system to not lock and work the mirrors or anything electrical from the door panel.
- Electrical system
I rolled my driver's window down this morning and tried to roll it back up and it acted like it didn't want to go back up. It started to go up and then it stopped after a few seconds and I tried hitting the button again and nothing happened. Then I hit the button again and it started to go up but…
I rolled my driver's window down this morning and tried to roll it back up and it acted like it didn't want to go back up. It started to go up and then it stopped after a few seconds and I tried hitting the button again and nothing happened. Then I hit the button again and it started to go up but very slowly then it stopped again. I did this for a bit until the window went all the way up. This has happened a couple other times also. Today was the 1ST time that it really did not want to go back up. The vehicle was stopped in a parking lot at that time.
- Exterior lighting
No low beams or running headlamps
- Exterior lighting
We have a 2007 GMC envoy, intermittently our headlamps and daytime running lamps would cut off and on, sometimes while we have been driving in the city and on the highway and sometimes right when we put the vehicle in drive before we move. About a week ago they cut off and have not ever cut back…
We have a 2007 GMC envoy, intermittently our headlamps and daytime running lamps would cut off and on, sometimes while we have been driving in the city and on the highway and sometimes right when we put the vehicle in drive before we move. About a week ago they cut off and have not ever cut back on. We found on the nhtsa website that there had been a recall for the headlamps and daytime running lamps on 2006 - 2007 GMC envoys, the recall IS for the headlamp module. We contacted our local dealer about getting the recall repaired but were told our "vin" was not included in the recall. We also contacted gm directly and spent over an hour on the phone with their customer support as well as a supervisor only to be told over and over there was nothing they could do to help. We took our vehicle to the dealer for repair since it IS illegal to drive at night without headlights, after they diagnosed the issue with our 2007 GMC envoy they reported that the problem with our 2007 GMC envoy IS the exact same issue as the ones that are covered in the recall, the headlamp module IS bad! We once again called gm, gave them the diagnoses but once again they said there IS nothing they can do! Needless to say we are beyond frustrated.
- Exterior lighting
Headlights have intermittently shut off while vehicle IS traveling
- Electrical system
Driver's door master power window switch module was working intermittently and now IS inoperable causing me to become locked out of my vehicle. There was a similar recall to the same year envoys in 2014, but when I checked the vin mine was not included in the recall, but am having the same issue
- Electronic stability control (esc) · Seats · Service brakes · Structure › Body › Door
TL* the contact owns a 2007 GMC envoy. While driving various speeds, the service stabilitrak warning indicator periodically illuminated. Also, the stabilitrak active indicator periodically illuminated, which caused the vehicle to stall. When the contact released and re-applied the accelerator…
TL* the contact owns a 2007 GMC envoy. While driving various speeds, the service stabilitrak warning indicator periodically illuminated. Also, the stabilitrak active indicator periodically illuminated, which caused the vehicle to stall. When the contact released and re-applied the accelerator pedal, the stabilitrak deactivated and the vehicle functioned normally. Occasionally, when the brake pedal was depressed, the brake pedal vibrated violently and the vehicle hesitated to stop. When the vehicle was stationary and the brake pedal was depressed, the vehicle accelerated forward. Furthermore, the driver's seat was unable to move forward. When attempting to adjust the seat manually or with the power position adjuster, the seat failed to adjust until after a period of time. The vehicle was taken to bowser buick GMC (1001 clairton blvd, pleasant hills, pa 15236, (412) 346-7929) where the contact was informed that the driver's door module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 90,000.
- Electrical system · Exterior lighting
Headlamps turn off win driving it has done this in the city and on the highway I have to pull over and turn the key off and win I restart it its fine. This occurred suddenly and intermittently still not determined why. I did find a recall on these vehicles but my vin IS not listed this IS not safe and gm should pay fore it not me thank you. 2007 GMC envoy
- Exterior lighting
When driving at night with lights on low beams, the headlights will go out and only the high beams work. this happens when the vehicle IS in motion, on both rural and city highways. this has been going on for 6 plus months. most recently, last night.
- Visibility/wiper
TL* the contact owns a 2007 GMC envoy. After refueling the vehicle, the contact drove off and the rear window shattered. The contact called the manufacturer, received a case number, and filed a police report. The vehicle was dropped off at the dealer (becker buick GMC, inc., 636 e sprague ave…
TL* the contact owns a 2007 GMC envoy. After refueling the vehicle, the contact drove off and the rear window shattered. The contact called the manufacturer, received a case number, and filed a police report. The vehicle was dropped off at the dealer (becker buick GMC, inc., 636 e sprague ave, spokane, wa 99202, (509) 455-3550) and the contact was waiting to hear back from them within three days. The vehicle was not repaired. The failure mileage was unknown.
- Exterior lighting
Regular headlights go off and need to use brights to drive at night
- Electronic stability control (esc) · Exterior lighting · Unknown or other
Takara recall, on top of the complaints available to pick from my power steering system has just now started leaking consistently, I take it into the shop and they cannot find anything. They just want to replace the entire system. I have to refill every 2 weeks at least.
- Electrical system · Visibility/wiper
Low beam headlights fail intermittently while vehicle IS in operation. Vin not eligible for recall under current headlight probe gauges have failed starting with fuel gauge.
- Exterior lighting › Headlights
TL* the contact owns a 2007 GMC envoy. When the vehicle was started, the daytime running lamps were activated and the green indicator was illuminated. After approximately 90 seconds, the daytime running lamps deactivated and the green indicator was no longer illuminated. The contact stated that the…
TL* the contact owns a 2007 GMC envoy. When the vehicle was started, the daytime running lamps were activated and the green indicator was illuminated. After approximately 90 seconds, the daytime running lamps deactivated and the green indicator was no longer illuminated. The contact stated that the failure occurred two other times. The vehicle was taken to an independent mechanic who determined that the headlight module failed and needed replacement. The vehicle was not repaired. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified of the failures. The approximate failure mileage was 208,000.
- Exterior lighting › Headlights
TL* the contact owns a 2007 GMC envoy. The contact stated that both low beam headlights and the daytime running lamps stopped illuminating intermittently and the check engine indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in tsb: 4t1241. The vehicle…
TL* the contact owns a 2007 GMC envoy. The contact stated that both low beam headlights and the daytime running lamps stopped illuminating intermittently and the check engine indicator illuminated. The contact stated that the vehicle exhibited the same symptoms as listed in tsb: 4t1241. The vehicle was taken to an independent mechanic who informed the contact of the tsb, but the vehicle was not repaired. The dealer was not notified. The manufacturer was notified and informed the contact that the warranty was expired. The failure mileage was approximately 109,000.
- Exterior lighting
When driving in dark on single lane unlite highwaylow beam lights suddenly turned off. I had to drive with high beams. after 20 minutes when checked the low beams worked but went out after a few minutes. now intermittently working.
- Fuel/propulsion system
At fill up gas gauge goes to full and stays there for around 20 miles, then drops to empty and stays there. this IS an ongoing problem for several weeks now. apparently this IS a known issue, with the vehicle.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
- Driver's Master Power Window Switch
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois…
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
- Fuel Level Gauge System Failure
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents…
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250347This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
- 10250092Special Coverage Adjustment - Fuel Level Sensor Contact Wear
- 10250013High Voltage Safety ? High Voltage Disabling
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249535This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
- 10249295This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
Every GMC Envoy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.