2009 GMC Envoy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 GMC Envoy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
17 complaints
What owners report most
Latest complaints
- Engine
The contact owns a 2009 GMC Envoy. The contact stated that while driving at an undisclosed speed, the service stabili-trak warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle filed accelerate as intended. The contact stated that the failure…
The contact owns a 2009 GMC Envoy. The contact stated that while driving at an undisclosed speed, the service stabili-trak warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle filed accelerate as intended. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. Additionally, the contact stated that the battery was drained. The contact stated that the failure had occurred several times previously. The contact stated the battery was charged. The vehicle was taken to an independent mechanic where it was diagnosed with a peracetic battery drain, the battery needed to be replaced. The vehicle was repaired. The failure reoccurred. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 145,000.
- Engine · Power train · Unknown or other
The transmission I had to have it replaced but the one they put in it IS really acting like the other transmission did no reverse and the first 2 gears were making this grinding noise I've never heard before and it happened when I was backing out the driveway to go to work lucky I made it to the…
The transmission I had to have it replaced but the one they put in it IS really acting like the other transmission did no reverse and the first 2 gears were making this grinding noise I've never heard before and it happened when I was backing out the driveway to go to work lucky I made it to the place where I got it to fix it but I believe this transmission they put in it IS going to do the same thing because it drives just like the old one
- Exterior lighting
For 5 months the headlights work when they want to, the first couple months they were working more than not, last couple months they were not working more than they did work.
- Engine
Only 8 years old and 140,000 miles the exhaust manifold has cracked allowing exhaust fumes to enter the interior of the car. I have had no accidents with this car and I see no reason why the manifold should crack. I have had cars longer then this that never had this problem. Manifolds should not just crack.
- Electrical system
Headlight drive module (hdm) controls both low beam headlights. This relay has failed on me twice in less than a year, at night resulting in going down the road with no lights and unable to see. Vehicle was in motion on a highway going 55 mph at night
- Exterior lighting
Low beam headlights don't work even after replacing the hdm.
- Unknown or other
Rear hatch window exploded on its own into a thousand pieces with vehicle parked in mild weather. This apparently IS a defect in design that IS an unaddressed safety issue.
- Exterior lighting
On december 20, 2015 we were traveling after dark (7:30 pm) and the head lamps went off. we managed to pull out of traffic safely. Could not figure out what happened. After sitting for approximately 5 minutes the lamps came back on and we were driving to our home and the lamps went off again. I…
On december 20, 2015 we were traveling after dark (7:30 pm) and the head lamps went off. we managed to pull out of traffic safely. Could not figure out what happened. After sitting for approximately 5 minutes the lamps came back on and we were driving to our home and the lamps went off again. I took the vehicle to a chevy dealer and they could not help me. I then called the GMC dealer and got the same response. I then checked online and found out that gm knows of this problem which IS caused by a headlamp module overheating. I know this problem IS occurring to other people so why hasn't there been a recall.? Help.
- Exterior lighting
TL* the contact owns a 2009 GMC envoy. While driving at an unknown speed, the head lamps failed. The contact stated that the failure was intermittent. The vehicle was not included in nhtsa campaign number: 14v755000 (exterior lighting). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
- Exterior lighting
TL* the contact owns a 2009 GMC envoy. While driving 35 mph, both headlights and tail lights failed. The contact was able to drive home using the fog lights. After letting the engine cool down, the vehicle would operate normally. The contact was a certified mechanic and noted that the volt meter…
TL* the contact owns a 2009 GMC envoy. While driving 35 mph, both headlights and tail lights failed. The contact was able to drive home using the fog lights. After letting the engine cool down, the vehicle would operate normally. The contact was a certified mechanic and noted that the volt meter dropped to 12 volts when the failure occurred. The manufacturer was aware of the failure and stated that there was no recall available. The vehicle was not repaired. The failure mileage was 119,000. update 01/13/16 updated 01/22/16.*jb
- Electrical system
TL* the contact owns a 2009 GMC envoy. The contact stated while driving approximately 30 mph, an abnormal noise emitted from underneath the right passenger's seat. The problem recurred multiple times. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was…
TL* the contact owns a 2009 GMC envoy. The contact stated while driving approximately 30 mph, an abnormal noise emitted from underneath the right passenger's seat. The problem recurred multiple times. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. ..Updated 10/28/16 *bf updated 03/19/15*bf....updated 04/28/15*jb..updated 10/04/16 *bf updated 10/31/16.*jb updated 9/19/2017*cn
- Exterior lighting
The headlights go out and will not come back on while driving my sister took it to gm while it was still under warrenty and was told that IS not covered under warrenty she paid $35,000 for this GMC and can not drive it at night 6months after buying the envoy if my sister gets killed because of this…
The headlights go out and will not come back on while driving my sister took it to gm while it was still under warrenty and was told that IS not covered under warrenty she paid $35,000 for this GMC and can not drive it at night 6months after buying the envoy if my sister gets killed because of this unsafe envoy its on GMC if it comes on a GMC and its still under warrenty then it should be covered,if GMC sell defective equipment then it should fix it if it under the GMC name. *tr
- Air bags · Electrical system › Ignition · Steering
TL* the contact owns a 2009 GMC envoy. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The vehicle was towed the dealer where it was diagnosed that the ignition switch needed to be replaced. In addition, the driver's air bag and the steering wheel failed due to…
TL* the contact owns a 2009 GMC envoy. The contact stated that while driving at 55 mph, the vehicle stalled without warning. The vehicle was towed the dealer where it was diagnosed that the ignition switch needed to be replaced. In addition, the driver's air bag and the steering wheel failed due to the ignition switch failure. As a result, the frontal air bag and the steering wheel position senor was replaced. The vehicle was repaired. the manufacturer stated that the vin was not include in nhtsa campaign number: 14v171000 (electrical system), nhtsa campaign number: 14v153000 (steering), and nhtsa campaign number: 14v047000 (air bags, electrical system). The failure mileage was 63,566 and the current mileage was 87,000. updated 9/4/14*cn updated 12/16/2014 *js
- Electrical system · Engine · Power train
Luckily I stopped at a traffic light and the car quit. I put it in park and tried to re-start it but had nothing. A police officer pulled up behind me and radioed for a tow truck. They took it to the dealership and $300.00 dollars later said it was the ignition switch. They gave me the old switch…
Luckily I stopped at a traffic light and the car quit. I put it in park and tried to re-start it but had nothing. A police officer pulled up behind me and radioed for a tow truck. They took it to the dealership and $300.00 dollars later said it was the ignition switch. They gave me the old switch and I still have it. now I would like to know what would have happened if I had been on a major freeway traveling at 75-80 mph and the switch were to go out? G m IS just recalling certain vehicles, what about all the rest that still have the same thing wrong with them. IS it that you have to loose your or someone you love's life before they are made to fix faulty parts? Maybe they should be made to produce parts up to american standards and not third world country standards. Thank you *tr
- Wheels
Vehicle was parked in lot of local shopping mall at 10:30 am - when rear windshield blew out , shattering and splintering into a thousand pieces for no apparent reason - luckily no one was injured - online search reveals many similar incidents with this vehicle - gm needs to address this before someone IS seriously injured. *Tr
- Electronic stability control (esc) · Service brakes, hydraulic · Steering
While driving around town, I hear a noise, that sounded like a flat. the truck began to slow down on its own, without me applying the breakes. I managed to get the truck over to the side of the road. The service stabltrk light wa on, the brakes locked up. I had it towed to the dealer who did…
While driving around town, I hear a noise, that sounded like a flat. the truck began to slow down on its own, without me applying the breakes. I managed to get the truck over to the side of the road. The service stabltrk light wa on, the brakes locked up. I had it towed to the dealer who did 1400 dollars of work on it , but stated the could not get it to duplicate my complaint. 7 days later it repeated the same thing, I had it towed to the dealer. this time they told me that I had contaminated brake fluid. I was upset, and felt I was bing jerked around. I had it towed home. had another machanic test the brake fluid, needless to say, it showed to have the normal amount of contamination from routine driving. he also could not get it to repeat the problem, I am assuming no codes came up this time either. I have drivien it for one month with out a problem, untill this morning, I went to the store, about 1/2 mile from my home, and the same problem occured. after leaving the engine off for appro. 30 min, it became drivable again.
- Fuel system, other
My gas gauge began to sway from e to f, no matter how full the tank was. Eventually the gauge just remained on e and I've had to estimate mileage on when it IS time to fill up, for 6 months now. I've spoke with other GMC envoy owners and this appears to be a common problem. IS there a recall for this? *Tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250505This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
- 10250347This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns for Canadian Dealers only.
- 10250244This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10250100Special Coverage Adjustment ? Throttle Position Sensor Replacement
Every GMC Envoy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.