2000 GMC Sierra 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Sierra 3500 › 2000
These records cover every 2000 GMC Sierra 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2000 GMC Sierra 3500. Newest first.
Certain honeywell fram racing brand HP4 and HP8 oil filters that were manufactured from may 25, 2006, through september 14, 2007, and sold for use as replacement equipment for vehicles list above. the affected filters are marked with a date code a61451 through a72571 sequentially. the date code and part number appear on the filter housing. fram racing…
Risk and remedy
Risk
This condition may cause inadequate sealing and loss of engine oil, possibly resulting in a fire.
Remedy
Honeywell will replace the affected oil filters free of charge. the recall began during november 2007. owners can contact fram customer service toll-free at 1-800-890-2075.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly IS out of alignment.
Risk and remedy
Risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok will handle the repairs for this campaign. owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
Vehicle description: chassis cabs. the tapered hole in the drag link end that attaches to the pitman arm tapered ball stud may be machined too deep causing the hole to be oversized. a drag link with an oversized hole may not "seat" the pitman arm tapered ball when assembled. this could cause higher than normal friction between components during…
Risk and remedy
Risk
If the joint separated or the ball stud brake while the vehicle was moving, steering control would be lost.
Remedy
Dealers will inspect the steering linkage assembly and, if necessary, replace the drag link and the pitman arm.
Owner complaints
26 complaints3 involved a crash1 involved a fire3 injuries1 deaths
What owners report most
Latest complaints
- Power train
Previous years of my truck with the Allison “branded” transmission have been reported to lock up while driving. From what I can gather there was a recall. Instead of fixing the issues with the transmission a program was installed to put the transmission in limp mode during the failure. My model, a…
Previous years of my truck with the Allison “branded” transmission have been reported to lock up while driving. From what I can gather there was a recall. Instead of fixing the issues with the transmission a program was installed to put the transmission in limp mode during the failure. My model, a 2023 apparently came with the limp mode feature already installed. When my transmission failed it took the truck out of gear and locked up for a moment before I could safely pull over.
- Unknown or other
Faulty inside door handles and mechanicisms.the door handle itself will break or the connecting mechanism will break not allowing the occupants any ability to leave from the vehicle in case of an emergency or otherwise causing them to be trapped inside. This IS particularly dangerous in a fire, submerged in water or windows freezing shut from ice or snow.
- Tires
TL* the contact owns a 2000 GMC 3500 equipped with bf goodrich tires, size lt245/75/r16. The contact received notification of nhtsa campaign ID number: 12t019000 (tires:tread/belt) and went to a local tire shop to have the tires changed however, the contact was advised that they were not aware of…
TL* the contact owns a 2000 GMC 3500 equipped with bf goodrich tires, size lt245/75/r16. The contact received notification of nhtsa campaign ID number: 12t019000 (tires:tread/belt) and went to a local tire shop to have the tires changed however, the contact was advised that they were not aware of the recall. The contact notified the manufacturer who advised him to return to the tire shop to have the tires replaced. The tires were never replaced. The dot number was unavailable. The failure mileage was unknown. The vin was unavailable.
- Service brakes, hydraulic
Exiting the highway on an off ramp, applied the brakes and the peddle went to the floor. found a brake line had corroded and burst. had to repair along the road. *tr
- Service brakes, hydraulic
2000 GMC k3500 reg. Cab pickup 4X4 -- brake pedal goes to floor and ABS system engages. Vehicle has extended braking distances on dry pavement. Brake light comes on and goes off after re-application of brakes by "pumping" them. Pedal also goes to floor without engagement of ABS system and vehicle…
2000 GMC k3500 reg. Cab pickup 4X4 -- brake pedal goes to floor and ABS system engages. Vehicle has extended braking distances on dry pavement. Brake light comes on and goes off after re-application of brakes by "pumping" them. Pedal also goes to floor without engagement of ABS system and vehicle will not stop. Problem has been recurring for three (3) years but this time vehicle was intentionally driven into a snowbank to prevent a collision with another vehicle. on 06/24/2010 driver rear brake line (steel) rotted through where it touched frame and expelled all brake fluid from master cylinder also causing brake failure.other lines also showing premature corrosion. brakes always have a soft and spongy feel even after replacement of fluid and bleeding of entire system. parking brake cable (front) also snapped due to corrosion at underside of cab. *tr
- Service brakes, hydraulic
Brake lines have rusted and ruptured in my 2000 GMC 3500 3 times. I am the original owner. Last replacement lasted only 23 months. *Tr
- Service brakes, hydraulic
Steel brake pipe that carries fluid to the rear brakes ruptured next to the fuel tank. fluid IS leaking and pooling on the flange of frame. stopping performance IS degraded, and no warning has registered via the instrument cluster or idiot lights. line IS badly corroded, which perhaps IS to be…
Steel brake pipe that carries fluid to the rear brakes ruptured next to the fuel tank. fluid IS leaking and pooling on the flange of frame. stopping performance IS degraded, and no warning has registered via the instrument cluster or idiot lights. line IS badly corroded, which perhaps IS to be expected given the age of the vehicle. however, I find it ironic that the exhaust system IS made of stainless steel yet the brake lines are not. this vehicle has had other brake-related failures that gm refused to correct, despite having recalled contemporary vehicles with identical problems. it IS an unusual build - old (gmt400)bodystyle, model year 2000, 1 ton crew cab longbox. I believe gm forgot they built these and thus they neglect to include trucks of this type in their prior recalls. registering this complaint in hopes that gm will remember to include such trucks in the ongoing pe over the brake pipe corrosion issue. *Tr
- Service brakes, hydraulic
Brake lines have corroded to the point the vehicle fails local safety inspection cause was said to be bad material used in brake line construction. *Tr
- Engine and engine cooling
Tl*the contact owns a 2000 GMC 3500. while driving 60 mph, the vehicle shut off and the braking and steering functions became inoperable. when the failure occurs, the contact must jumpstart the vehicle or wait until the vehicle cools down in order for it to be restarted. the dealer was unable to…
Tl*the contact owns a 2000 GMC 3500. while driving 60 mph, the vehicle shut off and the braking and steering functions became inoperable. when the failure occurs, the contact must jumpstart the vehicle or wait until the vehicle cools down in order for it to be restarted. the dealer was unable to determine the cause of the failure because it could not be duplicated. the contact IS in the process of notifying the manufacturer. the vin was unavailable. the failure mileage was 58,000 and current mileage was 62,000.
- Service brakes, hydraulic
ABS brakes activate inappropriately at low speeds (under 10 mph) on smooth dry surfaces. this lengthens the stopping distance and creates the potential for a crash when available stopping distance IS limited. the design IS flawed in that 1) normal corrosion, expected during the life of the…
ABS brakes activate inappropriately at low speeds (under 10 mph) on smooth dry surfaces. this lengthens the stopping distance and creates the potential for a crash when available stopping distance IS limited. the design IS flawed in that 1) normal corrosion, expected during the life of the vehicle, frequently leads to this failure of the brake system, and 2) when this normal, expected corrosion occurs, the ABS system does not 'fail to safe', but instead fails in a manner that reduces brake system performance and increases stopping distance once problem began, it happens all the time. dealer removed the front wheel speed sensors from the wheel bearings, cleaned corrosion off the mounting surface, and reinstalled the sensors. this IS exactly the same failure mode, same root cause, same corrective action as described in gm's existing product safety recall #05068c, however gm refused to repair the vehicle under the terms of the recall because, as it IS currently written, the recall does not cover the small number of trucks built at the flint plant. my vehicle was built in the affected time frame, with the suspect components, and exhibits exactly the same safety defect as described in the recall, but gm has their head in the sand with regard to the fact that there were a batch of affected vehicles built at flint. the recall needs to be expanded and gm should be assessed punitive damages for the shameful way they are treating customers who request assistance in getting their vehicle fixed. I had the vehicle repaired at my own expense and gm has refused to assist with the cost of the repair. Gm rep actually suggested that I file this complaint, as he claimed that he was not empowered to resolve the problem without a nhtsa complaint history to justify action. *Tr
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Tried to stop on dry pavement, but due to ABS malfunction, the truck wasn't able to stop. We have had many incidents where there could have been property damage and possible death due to braking system. The ABS would calculate wheel lock up even when the truck did not have "lock up" and engage…
Tried to stop on dry pavement, but due to ABS malfunction, the truck wasn't able to stop. We have had many incidents where there could have been property damage and possible death due to braking system. The ABS would calculate wheel lock up even when the truck did not have "lock up" and engage system not allowing truck to stop. Mailman pulled out in front of truck couldn't slow down, but did avoid accident. Ran a stop sign once. Almost ran into the side of a building. There are a number of incident's, I know of three or more vehicles with same problems, all are made by gm. Wheel bearings and speed sensors must be replaced and possibly axles because there IS a ring gear that emits signal to wheel speed sensor, ring gear IS on axle or wheel bearing. Wheel bearing cost 265.00 a side on my family's 2000 GMC sierra 3500 4X4 crew cab long box dually. An easy zero cost to fix this IS to pull out the 30 amp to 60 amp fuse in power distribution center under the hood. This disables the ABS and does not allow it to operate. ABS light on dash comes on to notify this. This may shock you, but I don't like ABS anyway and if your a safe driver you don't need ABS in the first place because if something happens in front of you that isn't controllable, your going to hit them or if your smart, you will go for the ditch. Anyways with the fuse pulled you will have the same brakes that you had before, only that the ABS will not be able to help you stop in a case where there IS wheel lock up, not that it was helping anyway (this IS why I am writing to you). And you should not have a problem with running into things or running stop signs. And I haven't had a problems since. *jb
- Structure › Frame and members
Road debris bounced up and broke off the shifter cable rendering my shifter inoperable. I had to crawl under the truck and shift it by hand to get it to a place to have the cable replaced. Very dangerous. *nm
- Structure › Body › Tailgate › Hinge and attachments
Dt*: the contact stated the tailgate cable on the driver's side rusted and broke. the passenger side was also rusted and was about to break. there IS an nhtsa recall, # 06v066000 regarding the structure: body: tailgate: hinge and attachments however the vin was not included in the recall. updated 07/25/06. *Jb
- Visibility › Rearview mirrors/devices › Exterior
Dt: a 2000 GMC 3500 dump truck which was passing by struck the consumer who was on a bicycle. This resulted in a cracked bicycle helmet and caused consumer to be thrown out of the way by the side view mirror. the consumer sustained serious injuries. consumer felt this was a design flaw and filed a safety complaint. *ak *jb
- Structure › Body › Roof and pillars
A 2000 GMC c3500 sierra pick up truck rolled over causing the roof to collapse which caused blunt force trauma to the driver's head which resulted in his death. *Jb
- Engine and engine cooling › Engine › Diesel
I have a 2000 GMC desil truck. For trhe past two years the truck engine will stop without warning while driving. Have had it to the dealership several times with no lasting results. *Ak
- Service brakes, hydraulic › Foundation components › Disc › Pads
While applying the brakes a loud noise was heard from the front. consumer drove the vehicle to the dealer for inspection, and mechanic determined that the brake pads needed to be replaced. mechanic was waiting for conformation approval to replace the brakes pads. consumer contacted the dealer more than once, and the problem recurred. *ak
- Engine and engine cooling › Engine
Trucks engine dies, while driving at any speed without warning. As a result the truck looses all power, including steering and brake. The dealership ran a diagnostic test, but no failure code was found. *ph 2000 GMC 3500 experiencing problem with engine equipment. while driving at any…
Trucks engine dies, while driving at any speed without warning. As a result the truck looses all power, including steering and brake. The dealership ran a diagnostic test, but no failure code was found. *ph 2000 GMC 3500 experiencing problem with engine equipment. while driving at any speed and without warning truck engine dies. as a result vehicle loses all power including the steering and brake equipment. vehicle was taken to the dealership where it was test driven. during the test drive vehicle died 8 times within one mile radius of travel. dealer replaced injector pump for the second time.*mr
- Electrical system
I have had electrical problems with this truck since purchased. It has been in the service center 3 different times with no resolution. Now the engine will not turn over and when attempting to use booster cables to start the cables began to smoke and the copper wires melted. In an attempt to remove…
I have had electrical problems with this truck since purchased. It has been in the service center 3 different times with no resolution. Now the engine will not turn over and when attempting to use booster cables to start the cables began to smoke and the copper wires melted. In an attempt to remove the cables before the other car ignited I was burned. Additionally the truck keys were not in the on position. That IS I had not attempted to start the vehicle yet. *nlm
- Steering › Hydraulic power assist › Pump
The shaft pump broke, which resulted in vehicle losing power steering and brakes. *jb
- Power train › Automatic transmission · Power train › Driveline › Differential unit · Seats · Service brakes, hydraulic · Suspension › Front
The front end of the vehicle vibrated. The transmission, brakes, bucket seats, and differential unit malfunctioned. *ak *jb
- Service brakes, hydraulic › Foundation components
Consumer state while traveling without any indication vehicle lost all power steering and no brakes traveling at 35 mph. Please provider further information. Ts
- Service brakes, hydraulic
Consumer stated that when trying to apply the brakes the brake pedal would go to the floor causing the vehicle to have extended stopping distance. Dealer notified. mr
- Service brakes, hydraulic › Foundation components › Disc
Brakes are weak and they pull right or left at different times they also squeal and some times smoke. When pulling a trailer the trailer brakes have to do most of the work to make both stop properly. The back brakes dont seem to work at all. The diving to the left or right creates a dangerous situation when brakes are applied.*ak
- Tires › Tread/belt
PE00 020; consumer was traveling about 65mph on highway and heard a noise. he was able to pull over to the shoulders, and noticed that right rear tire tread had separated, there were no injuries. firestone, steel tex, 24575r16. he took vehicle took firestone, and the attendant replaced tire.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hydraulic pump shaft failures
The preliminary evaulation IS being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003…
The preliminary evaulation IS being upgraded.during the ea odi will limitits investigation to only those vehicles equipped with a hydro-boost system, which provides power assist to the braking and steering sytems.vaccuum brake booster vehicles are excluded.odi hasexpanded the scope of the ea to include model years2003 and 2004, asduring the pe, odi learned that the hydroboast pumps were modified in febraury 2004.therefore,odi has expanded the scope to include the additional model years.odi's IS concerned because thisisa sudden failure that affects two critical systems of the vehicle, brakes and steering, at the same time.the ability of the operator to handle the dual failures IS a concern. Further, these vehicles tend to be work vehicles, with some over 10,000 pounds gvwr and many equipped to pull large trailers.dual failures of heavily loaded vehicles and vehicles pulling trailers further increases the safety risk.odi plans to conduct testing to quantify the braking and steering performance degradation and the impact on safe vehicle control, when a hydroboast pump fails.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
- 10240344This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 10236164This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230605This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10226382This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
- 10225615This service bulletin provides information on Module Harvesting.
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 10219277This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Every GMC Sierra 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.