2024 GMC Sierra 3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › GMC › Sierra 3500 › 2024
These records cover every 2024 GMC Sierra 3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2024 GMC Sierra 3500. Newest first.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk and remedy
Risk
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk and remedy
Risk
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk and remedy
Risk
A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Owner complaints
51 complaints1 involved a fire1 injuries
What owners report most
Latest complaints
- Electrical system › 12v/24v/48v battery
The contact owns a 2024 GMC Sierra 3500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. Upon inspecting the vehicle, the contact became aware that the battery was drained. The battery was recharged. The contact…
The contact owns a 2024 GMC Sierra 3500. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. Upon inspecting the vehicle, the contact became aware that the battery was drained. The battery was recharged. The contact stated that while driving, there was an abnormal odor inside the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the battery was overheating. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was contacted and made aware of the failure. The contact was informed that an incompatible battery was installed in the vehicle. The failure mileage was approximately 48,000.
- Electrical system · Power train · Vehicle speed control
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections.…
The gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - Accretion speed limited- message. Truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. Over all the gmc truck is a major software glitch and GMC does not want to take accountability for there lemon product which is very costly in repairs. Gmc service is not great and the warranty period of 36,000 miles is not justifiable. My truck has 68,000 all highway miles, not city miles. 2024 gmc Denali top in its class, and still has more issues than my 2007 gmc Sierra
- Steering
While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making…
While operating my 2024 GMC Sierra EV Edition 1 at approximately 21,000 miles, a "Service Power Steering" warning appeared. Steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. The steering wheel became extremely difficult to turn, making anything more than a gradual sweeping turn nearly impossible. I was able to safely exit the roadway into a parking lot. After shutting down and restarting the vehicle, steering assist returned to normal. No crash or injury occurred, but I believe this represents a significant safety risk because loss of steering assist at highway speed could result in loss of vehicle control.
- Electrical system · Engine · Fuel/propulsion system
Vehicle lost power, seemed to slip while pulling hills, Exhaust brake didn't seem to work. Dealer determined cause by DTC P209. Tested injector circuit, found loose terminal tension at injector number 6 connector. Replaced Cylinder # 6 injector connector. Did have multiple warning lights. Also submitting because Service Bulletin 23-NA+027 covered up to 2023. Believe it's an ongoing issue since vehicle is a 2024.
- Unknown or other
I am reporting a recurring potential safety defect involving the front fender liners on my 2024 GMC Sierra 3500. The vehicle currently has approximately 10,000 miles. During that time, at least five front fender liners have been replaced across both sides of the vehicle for the same recurring…
I am reporting a recurring potential safety defect involving the front fender liners on my 2024 GMC Sierra 3500. The vehicle currently has approximately 10,000 miles. During that time, at least five front fender liners have been replaced across both sides of the vehicle for the same recurring problem. During highway driving, the front fender liners appear to lose their intended shape and rigidity. Portions of the liner deform or move inward and make physical contact with the rotating front tires. The condition has continued to recur despite multiple replacement liners being installed. I am concerned that continued contact between the liner and tire can generate friction and heat and could potentially cause damage to the tire, liner, or surrounding components. Because the condition occurs at highway speeds and involves direct contact with a rotating tire, I believe it represents a potential safety issue rather than simply a cosmetic or durability problem. Replacing the liners with the same components has not permanently corrected the condition. After approximately five liner replacements in only 10,000 miles, I am concerned there may be an underlying issue involving the liner design, material rigidity, mounting method, or aerodynamic forces acting on the liner at highway speeds. I have reported the recurring issue to GMC/dealer service and am requesting that the manufacturer investigate the underlying cause rather than continue replacing the liners with identical components. I am submitting this complaint so that NHTSA has a record of the repeated failures and can determine whether similar incidents have been reported on other 2024 GMC Sierra 3500 vehicles and whether the condition warrants further investigation.
- Service brakes
integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue.…
integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. Have taken to local GMC dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if I can't stop my vehicle and what I am towing. Dealer claims it is most likely trailer issue but both these trailers brakes work perfect when towed with other truck. I see that they are having a big problem with this but they claim my VIN number is not included in the recall. Yet I am having the exact same issues. I get on and off warnings TRAILER BRAKES DISABLED SERVIC REQUIRED 10 to 30 times during a one day drive. And yes the trailer brakes do not work when this happens
- Electrical system · Engine · Service brakes
Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be…
Battery voltage low and required a jump to start. Advised battery had to much resistance. Drove to dealership. Upon pulling out on to highway without warning sudden engine loss and stalls. Steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. This is a major safety issue and WILL lead to a fatality. My drivers side door exposed to oncoming traffic on a highway. 2 tow trucks, multiple technicians to coordinate keeping jumper cables on long enough to keep the brakes functioning to move the vehicle. Once the power was lost the vehicle seized. This happens on an actual interstate or railroad crossing YOU WILL HAVE FATALITIES!! This vehicle needs an immediate recall and pulled off the road! It took 6 hours to get this truck moved! This happens on the interstate or railroad crossing and sits for that duration due to everything locking up people will die as a result!
- Latches/locks/linkages
The contact owns a 2024 GMC Sierra 3500. The contact stated that the tailgate frequently opened independently while the vehicle was parked. The vehicle was previously repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the failure persisted. The vehicle was not…
The contact owns a 2024 GMC Sierra 3500. The contact stated that the tailgate frequently opened independently while the vehicle was parked. The vehicle was previously repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages); however, the failure persisted. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 40,600.
- Power train
Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because…
Since I purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. It shifts far excessively harder than it should and I have brought this to the dealership’s attention many times. Now I am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. The error codes are P0700 and P0747 The Engine and Transmission System is not performing as expected. An issue has been detected in the Transmission System that transfers power from the engine to the drive wheels. You may experience reduced power or shifting issues.If the vehicle is continually driven with the check engine light on, the emission controls might not work as well, the vehicle fuel economy might not be as good, and the engine might not run as smoothly. This could lead to future repairs.
- Electrical system · Service brakes
"The integrated trailer brake system abruptly fails while towing heavy loads, completely disabling trailer break stopping power and creating an imminent threat of highway crash and serious bodily injury." The sound system inherently stops working and will not produce sound from any device in the…
"The integrated trailer brake system abruptly fails while towing heavy loads, completely disabling trailer break stopping power and creating an imminent threat of highway crash and serious bodily injury." The sound system inherently stops working and will not produce sound from any device in the truck weather that be Hazards, Blinkers, Radio including AM,FM, Sirus Radio, Bluetooth or Car play as well as OnStar. The truck has been taken to a certified GMC dealer 4 times for these exact issues with also being provided the service bulletin information #N232414840 dated July 16, 2025 stating that the 2024 gmc 2500/3500 HD trucks requiring a new Trailer Break Control Module. This issue has been on going from September 2025 and still an issue as July 16, 2026 and still in the Shop today with a call back stating ready for pick up with the same module but dealer stated re flashed module. ( this is the 3rd reflash )
- Service brakes, hydraulic
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the front and rear brake caliper hoses collapsed. The failure caused a complete loss of braking ability. No warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed…
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the front and rear brake caliper hoses collapsed. The failure caused a complete loss of braking ability. No warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that a brake hose failure caused the brake caliper hoses to collapse, impacting the brake caliper pistons. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
- Fuel/propulsion system
Transmission valve body failure contestant with Recall # N242454440. Dealer diagnosed valve body failure and corrective action of Valve body rebuild. I would like 2024 models to be included with this recall for proper repair per Special Coverage # N242454441.
- Steering · Wheels
The control arm bearing appears to have failed without warning causing loss of steering control. This occurred at low speed on a street in [XXX] last night near a gas station, so the driver was able to drive to a safe location easily without risk to life. Had the failure happened at speed a…
The control arm bearing appears to have failed without warning causing loss of steering control. This occurred at low speed on a street in [XXX] last night near a gas station, so the driver was able to drive to a safe location easily without risk to life. Had the failure happened at speed a possibly fatal collision would have been likely. The vehicle has been used for the past 8 months to drive to work and has not been subject to any stress. It has not been modified. The tow truck driver said he has seen a number of other control arm failures recently, not necessarily in the same vehicle type. It may be due to bad pot holes this year in [XXX] , they are bigger and deeper than normal. This information is based on assessment by tow truck driver last night. Vehicle is at Jim Shorkey in Murrysville for repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
The service department has identified "gasoline contamination" as the cause of a fuel system failure; however, this diagnosis is directly contradicted by both the shop’s internal test results and independent laboratory analysis.the shop performed an API Gravity test and a Styrofoam cup test.•API…
The service department has identified "gasoline contamination" as the cause of a fuel system failure; however, this diagnosis is directly contradicted by both the shop’s internal test results and independent laboratory analysis.the shop performed an API Gravity test and a Styrofoam cup test.•API Gravity Result (35): According to GM Service Information (GMSi), the standard API range for #2 diesel is 30–39. result of 35 is a textbook "pass" for clean diesel. Gasoline contamination would typically spike this number into the 50s.GMSi protocol indicates that gasoline-contaminated diesel will melt a cup within 30 minutes.results only provided a "softened bottom," which is an inconclusive result per GMSi standards.Sinclair Refinery lab confirms the fuel sample taken from my vehicle is within 100% of factory specifications for diesel, with zero gasoline or DEF detected.Violation of GM Service Protocols even assuming the shop’s diagnosis of contamination was correct, the repair performed deviates dangerously from GMSi requirementsFor a 2024 L5P Duramax that has been cranked with contaminated fuel, GMSi (e.g., Bulletin 16-NA-376) mandates the replacement of the entire high-pressure fuel system, including the pump, both fuel rails, and all eight fuel injectors. shop replaced only the pump and cleaned the lines. This "partial repair" is not a GM-approved recovery procedure for contamination. Reusing potentially contaminated injectors and rails is the primary cause of catastrophic repeat failures.This clearly falls under warranty work and I should not had been charged for this repair. The dealership refusing to acknowledge my concerns and evidence is not only dangerous to the safety of myself and passengers, but raises concern for my vehicles future maintenance status, both inside and out of warranty. This shows a deceptive business practice and complete lack of accountability, compassion and moral understanding for the customer.I am owed a full refund and a warranty claim open
- Engine and engine cooling · Fuel system, diesel
The contact owns a 2024 GMC Sierra 3500HD. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and…
The contact owns a 2024 GMC Sierra 3500HD. The contact stated that while driving at various speeds, there would be a diesel odor coming into the cabin of the vehicle. The failure had become more persistent, causing black smoke to enter the cabin of the vehicle. The failure caused the contact and other vehicle passengers to have headaches, nausea, and dizziness. While driving approximately 65 MPH, the contact began speaking to their daughter, sitting in the front passenger seat, and noticed her not responding. When looking over, the contact noticed her daughter's head was lowered. The contact immediately pulled over to the side of the road, where she pulled her daughter out of the vehicle and called an ambulance. A fire truck was also dispatched in order to drive the vehicle to the fire department, where they tested the vehicle; however, they were unable to duplicate the failure. The contact's daughter was taken to the hospital, where it was determined that she had suffered from carbon dioxide poisoning. The vehicle was taken to the dealer, who diagnosed that the Diesel Particulate Filter (DPF) was clogged, and that the Exhaust Manifold and Turbo Inlet were both fractured, causing a blockage in the Engine Bank. It was determined that all the avenues through which air and carbon should have been exiting the vehicle had failed and were causing everything to come into the cabin of the vehicle instead. The vehicle was scheduled for repair; however, only the exhaust manifold could be repaired, while the other parts, such as the DPF and hose, were on national backorder and awaiting retrieval. The manufacturer was informed of the failure, and a case was opened. The contact stated the manufacturer had been avoiding acknowledging that black smoke had been entering the vehicle's cabin and had yet to resolve that issue. The failure mileage was approximately 20,000.
- Electrical system · Engine · Power train
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated…
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership numerous times for repairs including engine replacement, injector replacement, control module reprogramming, and electrical diagnostics. I am submitting this complaint due to concern over a potential systemic electrical defect and ongoing reliability issues.
- Power train
Rear wheel lockup event in traffic while towing 24000lb 5th wheel on freeway. Vehicle was limped to a dealer, diagnosed as a transmission valve body failure. Repair took over 1 month stranding us over 1500 from home while on a trip.
- Engine
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system.…
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad design cost they should have made a oil cooler with its own separation compartment like the transmission cooler because they are replaceing everything else what about the engine itself thats still going to be contaminated like all the replacement part, seal hoses,and radiator, coolant, and thermostat. How can just parts be contaminated but not the engine? They are just replacing things that costs alot. This is a drive train issue, there were no oil in the engine.
- Service brakes
My truck is experiencing the Brake Controller failures as documented in GM Bulletin N232414840 - Customer Satisfaction Program Intermittent Loss of Trailer Brakes. This problem has occurred several times over the past year. I thought it was the wiring on my trailer - so I checked and found no…
My truck is experiencing the Brake Controller failures as documented in GM Bulletin N232414840 - Customer Satisfaction Program Intermittent Loss of Trailer Brakes. This problem has occurred several times over the past year. I thought it was the wiring on my trailer - so I checked and found no problems (plus it works properly on other tow vehicles). Additionally, the problem resets and works properly after turning the truck off and back on (resets the system). It then works properly until it unexpectedly disconnects again. I thought the problem was unique to my vehicle until I got online and discovered that this is a known issue for others as well (2024 GM HD trucks). I contacted my GM dealer (and GM's customer satisfaction center as noted in the bulletin) and they informed me that my truck is not covered under this recall (not one of the covered VINs). I told them that I'm having this issue and they told me to report the problem to the NHTSA. Needless to say, GM has not included all the applicable vehicles in their recall (like mine) and I need the issue corrected before it causes a serious accident.
- Structure › Body · Unknown or other
Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.
- Service brakes
I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale…
I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale inspection they did. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. The dealership denied doing the work under warranty. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
- Service brakes
This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the…
This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
- Power train
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near…
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O
- Electrical system › Integrated trailer brake control · Service brakes, hydraulic
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service…
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
- Unknown or other
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012027This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in.
- 11012007This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
- 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
- 11012001This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011991This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011983This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground.
- 11011965This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y175 Multiple Updates for IOK.
- 11011946This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011879This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTC P24D6 or P0F37.
- 11011857This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
- 11011832This bulletin offers Information on Intellibeam Inop, Auto High Beam Headlamps, Side Blind Zone Inop, and/or Side Object Detection Inop.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011770This Preliminary information communicates information about the cluster missing graphics while viewing the progressive theme at times or the digital speedometer display is missing at times. Reprogram the Cluster to correct.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011704This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
- 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
- 11011693This Preliminary information communicates how to recover the Image Processing Module.
- 11011689This Preliminary information communicates Engineering is investigating a no audio issue.
- 11011687This Preliminary information communicationprovides information to the technician on installing Regular Production Option Code UVC Rearview Camera.Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 152. The information can be found at http://www.gmupfitter.com/ under the "Technical Bulletin" Tab and then "Show all bulletins."
- 11011682This Preliminary information communicates recovery procedure after return to dealer message.
- 11011483This Preliminary information communicates to the dealer technician that DTC P244B may set due to water in the differential pressure sensor after a car wash. It relays that the concern is under investigation.
- 11011477This Preliminary information communicates an issue with setting up the trailering features if the trailer height is over 119 inches. Engineering is working on new video processing module software to correct this concern, but in the meantime customers can enter of 118 inches to allow the system to calibrate.
- 11011443This Preliminary information communicates information on faulty replacement K111Fuel Pump Driver Control Module.
- 11011422This Preliminary information communicates information about the cluster missing graphics while viewing the progressive theme at times or the digital speedometer display is missing at times. Reprogram the Cluster to correct.
- 11011421This Preliminary information communicates the transmission noise investigation.
- 11011410This Preliminary information communicates to GM dealers there is a concern with a noise on phone calls and the concern is being researched
- 11011386This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011356This Preliminary information communicates information informing dealers that replacment PSCM P/N86554464 stock has been reworked to prevent the SPS programming failure.
- 11011337This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011224This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011212This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011018This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
- 11010901This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
- 11010874This bulletin provides information on how to look for and test for DEF or water in the fuel system and what the specs should be.
- 11010639This informational bulletin advises the tech and the customer of a normal DEF operation while under high load conditions and when the time is right to fill the DEF at that time frame.
Every GMC Sierra 3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.