2024 Honda Passport
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Honda › Passport › 2024
These records cover every 2024 Honda Passport. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2024 Honda Passport. Newest first.
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.
Owner complaints
21 complaints2 involved a crash2 injuries
What owners report most
Latest complaints
- Structure › Body
On XXX on XXX in [XXX] my wife and I were driving on a clear day at about 55 MPH and we heard an explosion like a gunshot. We quickly realized that our sunroof had exploded above our heads. I looked in the rear view mirror and saw a car behind me swerve to avoid the glass shards that had flown…
On XXX on XXX in [XXX] my wife and I were driving on a clear day at about 55 MPH and we heard an explosion like a gunshot. We quickly realized that our sunroof had exploded above our heads. I looked in the rear view mirror and saw a car behind me swerve to avoid the glass shards that had flown out of our car. We pulled off the highway and tried as best as we could to clean up the glass and we had to drive slowly home. We had some scratches but that is all. The car is still under warranty and Honda refused to replace the sunroof. Treated poorly by the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
RE: XXX- Complaint # XXX for NHTSA Investigation EA25004 - Issues related to Auto Idle Stop - Battery & Starter failures. XXX - Complaint # XXXfor Honda Corporate asking to be part of extended warranty for TSB 23-008 and TSB 23-009 XXX - Ticket #XXX-Honda Cars of McKinney - reported continued…
RE: XXX- Complaint # XXX for NHTSA Investigation EA25004 - Issues related to Auto Idle Stop - Battery & Starter failures. XXX - Complaint # XXXfor Honda Corporate asking to be part of extended warranty for TSB 23-008 and TSB 23-009 XXX - Ticket #XXX-Honda Cars of McKinney - reported continued issues with sluggish starts from HOT vehicle and failure of Auto Idle Stop/Restart * Asked for complete check of electrical system including battery, relays, starter and review of internal recalls, TSBs, and referenced NHTSA investigation EA25004. * Battery was replaced XXX at a cost of $402.08 and checked okay * Starter failed check with excessive resistance causing sluggish starts, and failure of Auto Idle Stop function to restart vehicle in traffic. Both the starter and relay assembly were replaced at a cost of $786.28. * Requested Honda Goodwill Assistance review as this is a known problem under Honda TSB 23-008 and 23-009 to cover these expenses outside the standard warranty. Hendricks Auto Group(McKinney) and Honda Corporate refused to apply the Goodwill Assistance so I had to pay out-of-pocket for a known issue for this model year vehicle. They claimed the original owner failed to bring the vehicle in for this work, and I as the second owner was basically a 'buyer beware' even though there was nothing reported on the CARFAX report. * I feel this is a safety issue Honda clearly knew about, and without the work done by the first owner, it exposed my family to a dangerous issue in that the car would fail to restart safely in traffic leaving us vulnerable to an accident and in [XXX] - road rage. Please add this additional information to my original complaint # XXX, dated XXX. Thank You, [XXX] - [XXX] [XXX] [XXX] - cell INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Automatic Stop/Start at idle control failed to Restart. Manual restarting of the engine blocked or delayed by the system at or in intersections or traffic delays causing danger of blocked traffic or collision. Local dealer has inspected and deemed the problem caused by the starter, but is not able…
Automatic Stop/Start at idle control failed to Restart. Manual restarting of the engine blocked or delayed by the system at or in intersections or traffic delays causing danger of blocked traffic or collision. Local dealer has inspected and deemed the problem caused by the starter, but is not able to repair due to volume of incidents with other units. No System warnings we indicated. Multiple incidents over the last three weeks.
- Electrical system
* Purchased this vehicle used from Eckert Hyundai-Denton Texas - mileage 45,835 * 2024 Honda Passport Blk Edition-VIN [XXX] mileage - 48,406 * Reference NHTSA EA25004, Honda Service Bulletin 23-008 1-Having issues with engine/idle/restart allowing vehicle to die at red lights and failing to…
* Purchased this vehicle used from Eckert Hyundai-Denton Texas - mileage 45,835 * 2024 Honda Passport Blk Edition-VIN [XXX] mileage - 48,406 * Reference NHTSA EA25004, Honda Service Bulletin 23-008 1-Having issues with engine/idle/restart allowing vehicle to die at red lights and failing to restart(engine dying/difficult to restart). This caused the vehicle to die several times at a red light and we could not get it easily started again, resulting in traffic delays and very upset drivers behind me. Finally able to restart after several attempts. Have to disengage this feature each time we drive now. 2-Also having issues with what appeared to be weak or dying battery. 3- Took to Honda Cars of McKinney, they diagnosed with weak battery, and replaced it at a cost to me of $402.08 at mileage 46,868 on XXX. 4- I am still having issues with 'reluctant/slow to start' issues, and engine/idle/restart 5- I would like this to be included in NHTSA EA25004, issued XXX if possible. Thank you [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel/propulsion system
When we come to a stop position, the Fuel Savings Cut off does not start back up and the car stalls and shifts back to N. Takes for ever to re start if it can re start. This has happened to us more that 6 times. I took it this morning to Flow Honda of Charlottesville and talked to the service…
When we come to a stop position, the Fuel Savings Cut off does not start back up and the car stalls and shifts back to N. Takes for ever to re start if it can re start. This has happened to us more that 6 times. I took it this morning to Flow Honda of Charlottesville and talked to the service manager, Jackie. I felt like she thought I had three heads and didn't know what I was talking about, even though I enclosed a printed copy of the issues Honda was having with the Fuel Savings feature cut off.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Emergency braking engages with oncoming traffic and front rotors continually warp. Risking safety.
- Service brakes
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to…
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing rotors every couple of years. The warping cause vibrations in the steering which affects handling. The vehicle shakes when braking at various speeds.
- Service brakes
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats…
I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats them. I am finding this is a common issue for many other owners of this vehicle. Mine has 27k miles on it. The first 3 times the car was in for having the rotors turned was within the first 6 months of ownership, under 10k miles, and I am the only owner.
- Service brakes
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low…
Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low milage is a common problem. Warped rotors are a safety hazard to the driver, their passengers, and everyone else on the road with them. Please investigate.
- Service brakes
I have a 2024 Passport Black Edition that has had front brake rotor issues since about 4k miles. It has has struts, wheel hubs, bearings, brake pads rotors either replaced or resurfaces 4 times and i am afraid to drive the vehicle at this point. Its been parked since Oct 2025 after the last repair while i fight with Honda to take the vehicle back .
- Electrical system · Steering · Structure › Body
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced.…
Electrical mechanical malfunction to Breaking and steering wheel issues, along with vehicle stalling performance issues. Notified Honda multiple times, unable to resolve issue that led to an accident on December 20th 2024, was told it was due to AWS system and camera components were replaced. Continue Reoccurring issues to vehicle required a diagnosis Honda unable to diagnose vehicle while still under warranty also refused to continue to acknowledge warranty and safety of passenger. Please review attachments below.
- Forward collision avoidance › Automatic emergency braking · Service brakes
Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was…
Incident # 1. June 2025 Vehicle has approximately 3400 miles on it. I was driving southbound on I 35 freeway in the Lakeville Minnesota area. I was in the center lane of the freeway traveling at about 65 mph. Traffic was light. There was no one in front of me. Suddenly, the car broke hard. I was thrust forward against the seatbelt with my hands, pushing against the steering wheel as the car slowed rapidly and came to an abrupt stop from 65 miles an hour. I had no ability to get the car to go. The gas pedal had no effect as this car came to a rapid stop. I found myself stopped in the center lane of the freeway frantically looking around to see what cars were coming, can I find the four way flashers. A car passed me in the right lane and a car passed me in the left lane. Then I was able to limp over to the shoulder out of the traffic lanes. I shut the car off immediately and tried to compose myself. After a moment or two, I turned the engine back on and the car operated normally. At the dealership they fixed some things but they said they didn’t find anything that was directly related to the unexpected rapid braking. Incident #2. July 2025 Vehicle has approximately 4300 miles I was driving northbound on 35E taking the entrance ramp to eastbound Highway 36. I was driving on the entrance ramp beginning to accelerate to highway speed. there were no vehicles in front of me, not on the ramp, or on the highway. As I neared the end of the ramp the vehicle suddenly broke hard thrusting me forward again. It came to a complete stop. Fortunately, for the second time, there was no one behind me. This was the second time the vehicle engaged the brakes in an emergency stop for no reason. The Dealership said they couldn’t find anything cause of the incident. The vehicle remains at the dealership. I have requested reimbursement of my purchase price from Honda. We have an arbitration hearing schedlued on Oct 27, 2025
- Electrical system · Engine · Fuel/propulsion system
At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car…
At a red light in an intereection the Auto engine idle stopper feature stopped the engine and it failed to power / restart the engine. The cars electral system locked up. Could not restart engine, and could not put car in neutral because engine needs to be on. Had to car battery jumped. Took car to honda dealership after incident. They concluded that the battery and electrical systems passed all diagnostic tests. If this is the case there is a major safety issue with the car.
- Fuel/propulsion system · Service brakes · Steering
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance…
Breaking and steering wheel malfunction causing accident on December 20th 2024. Car is currently still at dealership for investigation. My safety was at risk, causing injury to shoulder. Not sure if problem has been reproduced, not confirmed by dealership as of yet. Police reported, insurance company only fix damage, then Vehicle was towed back to dealership for inspection, after being repaired in a different shop. Was called back by dealership to have additional inspection done and was told that my car was going to be refurbished. issues started once my car had hit 10,000 miles, after my first vehicle maintenance expectation. Received multiple systems warning lights, information dealership multiple times and nothing was done until after the accident Still have no car til this day 5/14/25.
- Electrical system
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the…
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the intention of the movement of my car while I am driving. I went to the Honda dealership (Gillman Honda) service department and was informed that my particular model does not have a fix or capability for the sound level to be adjusted, whereas other models (Pilot, Accord, etc.) do have this capability. Replacement of the flasher is not an option. Could the NHTSA please create a minimum decibel level standard to help insure safe operation of vehicles on the roads.
- Fuel system, gasoline
The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2024 Honda Passport. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Power train
When backing out of a driveway onto a busy street, I put the car in reverse and back out into the lane of traffic. I then put the car into drive and try to pull forward into the lane of traffic with cars coming up behind me but the car does not respond to the gas pedal for many seconds. I have almost been rear ended because of this several times.
- Unknown or other
Sun roof glass exploded without cause, coving the inside of the vehicle in glass. Vehicle was not struck by anything as it was parked at the time under a carport. Sunroof exploding covered the occupants of the Vehicle in shattered glass.
- Service brakes
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard…
Rotors went bad with less than 250 miles on new car. Per American Honda rotors are not defective, because Dealership didn't day were defective; therefore, not covered under warranty, considered wear and tear. Dealership initially stated the cause of the rotors going bad was me: that I was hard braking and riding the brakes; however, first, I'd only had the car about 3 months and second, I contacted the Dealership a few days after I bought the car and informed them of the problem. Next, Dealership said the rotors were bad because my aftermarket floor mats were resting on the brake; however, the mats were put there two days before. The 2024 Honda Passport rotors are defective. At the very least the rotors in the one I purchased are dedective.
- Engine · Service brakes
The brake and tmps ights came on for no reason while driving. I pulled over to the side of the road in fear of my safety. I restarted the car to see if they would clear but unfortunately they did not. The manifold and gasket were leaking. The vehicle has been misfiring.
- Tires
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was…
The contact owns a 2024 Honda Passport equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 265/45/R20, DOT Number: 1A30H5223. The contact stated that there was a blister on the driver's side front tire on the side wall close to the tread. The contact stated that the blister was the size of a lemon. The vehicle was taken to the dealer who advised the contact to call the tire manufacturer. The contact called the manufacturer and was advised to take the vehicle back to the dealer. The dealer informed the contact that the tire had to be replaced out-of-pocket. Additionally, the contact also noticed a small blister, the size of a cherry on the rear driver's side tire on the side wall near the tread. The vehicle manufacturer was also notified of the failure. The vehicle and tire failure mileage was 2,299.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop…
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11005272Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
- 11002716Service Bulletin - The MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering. Moisture accumulation in the intake manifold during long drives gets drawn into the combustion chamber while cornering, causing misfires.
- 11000278Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 11000270Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 11000142Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Hondas Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customers driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to Complete when the customer presents their vehicle to a Smog Check station for inspection.
- 10253306Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports & Ridgelines with a customer complaint of moisture/condensation in the headlight(s). To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- 10252081Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10251159Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10250735Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10249627Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Passports with a customer complaint of a grinding or a thumping noise from the front brakes caused by the front caliper flange bolt (45240-SM4-003) loose or missing. A dealer technician may also find the front caliper flange bolt loose or missing during a routine inspection without any report of noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10249200Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10248677Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
- 10246399Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 Passports with customer complaint of a noise or vibration in the front roof area where the roof rails are attached. Customer may also notice a gap between the rail upper cap and lower cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting a repair of any kind.
Every Honda Passport model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.