2007 Infiniti G35
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Infiniti › G35 › 2007
These records cover every 2007 Infiniti G35. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2007 Infiniti G35. Newest first.
Nissan IS recalling certain model year 2005 through 2007 infiniti G35 sedans manufactured from march 29, 2004 through august 25, 2006 and infiniti G35 coupes manufactured from april 1, 2004 through may 30, 2007. the wire harness connecting the belt tension sensor (bts) and the occupant detection sensor (ods) control unit under the front passenger seat can…
Risk and remedy
Risk
In the event of a crash, the airbag may not deploy, increasing the risk of injury.
Remedy
Nissan will notify owners and dealers will repair the vehicles free of charge. the safety recall began on july 12, 2010. owners may contact nissan toll-free at 1-800-662-6200.
Nissan IS recalling 204,361 my 2007-2008 altima, altima hybrid, 350Z, 350Z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 G35 sedan, my 2008 G37 coupe and EX35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in…
Risk and remedy
Risk
This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash.
Remedy
Dealers will test the signal between the ocs and acu systems using a special tool to check that it IS functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
Certain vehicles fail to comply with the "vertical gradient" and "headlamp photometric values" requirements of federal motor vehicle safety standard no. 108, 'lamps, reflective devices, and associated equipment.'
Risk and remedy
Risk
This standard IS to reduce crashes, injuries and deaths by providing adequate illumination of the roadway, and by enhancing the conspicuity of motor vehicles on the public roads so that their presence IS perceived and their signals understood, both in daylight and in darkness or other conditions of reduced visibility.
Remedy
Dealers will replace the headlamp assemblies. the recall IS expected to begin on or about april 16, 2007. owners may contact infiniti at 1-800-662-6200.
Owner complaints
114 complaints8 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Air bags · Air bags › Air bag/restraint control module · Electrical system
The contact owns a 2007 Infiniti G35. The contact stated that the key was inoperable. The vehicle failed to move into the accessory position. The contact called a locksmith, who was unable to assist. The cylinder lock was fractured. The contact obtained a part from a junkyard. The vehicle was taken…
The contact owns a 2007 Infiniti G35. The contact stated that the key was inoperable. The vehicle failed to move into the accessory position. The contact called a locksmith, who was unable to assist. The cylinder lock was fractured. The contact obtained a part from a junkyard. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the ignition cylinder and the air bag module needed to be replaced. The contact discovered that the air bag module had been disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired, rendering it inoperable. The manufacturer was not contacted. The failure mileage was approximately 55,000.
- Air bags
The contact owns a 2007 Infiniti G35. The contact stated that the passenger's side air bag warning light was flashing. The vehicle was taken to a Toyota dealer for an oil change, and the contact requested a diagnostic test of the air bag warning light. The dealer retrieved DTC: B1081; and the…
The contact owns a 2007 Infiniti G35. The contact stated that the passenger's side air bag warning light was flashing. The vehicle was taken to a Toyota dealer for an oil change, and the contact requested a diagnostic test of the air bag warning light. The dealer retrieved DTC: B1081; and the contact was informed that the passenger's side seat belt harness needed to be replaced. The manufacturer was notified of the failure, and a case was filed. The contact was later informed that the vehicle was previously repaired under an unknown related recall. The failure mileage was approximately 60,000.
- Structure › Body
after being garaged for over 10 years the rear cross body member has severe rust rendering the car unsafe to drive . The rest of the body has little to no rust. I was unable to climb under the car to get better pictures but I did visually confirm while at my mechanics garage.
- Fuel/propulsion system
I own 3 Infiniti G35's (2006, 2006, & 2007) and all 3 had this same exact problem! The fuel gauge reads a level higher than the vehicle actually has causing the cars check engine light to come on and the car runs out of gas and stalls with no notice. One time it almost caused a crash! I have…
I own 3 Infiniti G35's (2006, 2006, & 2007) and all 3 had this same exact problem! The fuel gauge reads a level higher than the vehicle actually has causing the cars check engine light to come on and the car runs out of gas and stalls with no notice. One time it almost caused a crash! I have replaced 2 Clusters and am now being told 3rd Infiniti cluster needs to be replaced. Obviously this is a major issue and very costly to repair amongst 06 & 07 Infiniti G35's. Please look into this!!
- Air bags
The contact owns a 2007 Infiniti G35. The contact stated that while driving at various speeds, the air bag warning light intermittently illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 101,247.
- Air bags
The contact owns a 2007 Infiniti G35. The contact stated while 35 MPH, the passenger’s side air bag deployed without warning. The contact stated that there was no crash. There was no injury sustained. The vehicle was taken to the dealer however, the vehicle was not diagnosed because the tech was…
The contact owns a 2007 Infiniti G35. The contact stated while 35 MPH, the passenger’s side air bag deployed without warning. The contact stated that there was no crash. There was no injury sustained. The vehicle was taken to the dealer however, the vehicle was not diagnosed because the tech was not a specialist on air bag failures. The contact was referred to an auto body shop however, the mechanic refused to diagnose the vehicle. The manufacturer was contacted and recommended that the vehicle be diagnosed. The contact filed a complaint with the manufacturer. The failure mileage was 164,000.
- Air bags
I wrecked my 07 Infiniti April 29th and not one of my air bags came out and everyone I have talked too and seen my car said there is no way that they should have not deployed
- Engine
The contact owns a 2007 Infiniti G35. The contact stated that while operating the vehicle, a ticking noise was present coming from the engine compartment. While her son was driving approximately 35 MPH, the vehicle suddenly stalled. The vehicle was towed to the dealer who diagnosed that the engine…
The contact owns a 2007 Infiniti G35. The contact stated that while operating the vehicle, a ticking noise was present coming from the engine compartment. While her son was driving approximately 35 MPH, the vehicle suddenly stalled. The vehicle was towed to the dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 180,000.
- Electrical system · Fuel/propulsion system
I am having issues with the fuel system, gas gauge doesn’t read correctly, my car doesn’t allow me to put in more than $2 of fuel every few minutes, I have been stranded on the road twice now because the gauge doesn't read correctly, I have replaced everything to replace and the problem still persists, This is unsafe and very unfortunate to have to deal with
- Electrical system · Unknown or other
My gas gauge doesn’t read correctly, I’ve replaced the required parts that should have fixed the problem but it still doesn’t read right, after some research I found it was a cluster problem and so I don’t ever know how much gas I have, I ran out of gas on the road and was stranded for 2 hours…
My gas gauge doesn’t read correctly, I’ve replaced the required parts that should have fixed the problem but it still doesn’t read right, after some research I found it was a cluster problem and so I don’t ever know how much gas I have, I ran out of gas on the road and was stranded for 2 hours waiting for help this is not safe and it is very terrifying to not know where the gas level is at. The vehicle also doesn’t take gas correctly. Every pump clicks the fuel shut off every 2 seconds. I’m sure it’s related to my gas gauge
- Electrical system · Engine
I was at stop light and G35 jolted. At the next light the car completely turned off and all the power of the car went dead. Nothing was lit at all. Had a power boost with jumper cables and the car started right up. Luckily I was a few blocks away from the house, but it was scary since my kids…
I was at stop light and G35 jolted. At the next light the car completely turned off and all the power of the car went dead. Nothing was lit at all. Had a power boost with jumper cables and the car started right up. Luckily I was a few blocks away from the house, but it was scary since my kids were in the car and the car turned off crossing the intersection. The car turns on, but I am not trusting in driving it anywhere. There is not check engine light on or warning. I was told battery was fine a C1109 code came up, stating low voltage. Possible issues with the ABS or crank position sensor, which under o1v357 recall, these cars were impacted, but this Infiniti was not included, and it should have been. I exclusively took auto to Infiniti for maintenance until around 2018 and I never had them mention anything to me about these issues.
- Power train
powertrain control module my car keeps dying out at stop lights and on freeway Yes by a service center Auto care Precision Tune Autocare just dying out on freeway when have to stop and go on freeway. It started doing this about 4 weeks ago as of today. 6/7/2021
- Electrical system
11/28/2019: the navigation system/center stack reset and immediately after all the dash lights lit up and the vehicle went into limp mode. the vehicle was blocks away from home and we were able to drive it back without issue. took it to an infiniti dealer who said it was transmission related.…
11/28/2019: the navigation system/center stack reset and immediately after all the dash lights lit up and the vehicle went into limp mode. the vehicle was blocks away from home and we were able to drive it back without issue. took it to an infiniti dealer who said it was transmission related. repairs were declined as this did not sound accurate and I wanted a second opinion. transmission shop looked it over and found nothing wrong with the transmission. an independent shop also looked it over and could not find anything wrong. 7/1/2020: the center stack turned off and back on and car engine died. the vehicle was pulled over. most warning lights were on and the air conditioning was on full blast and couldn't turn it off. tried to turn the car off and it wouldn't turn off. the engine kept running. drove the vehicle home and the speedometer was inop and all lights were on but car seemed to drive ok at that moment. once home the car wouldn't turn off. you'd press the button and the dash lights would turn off but the engine would keep running. eventually got it turned off. then couldn't start it back up. eventually got it started and only had first gear. brought it back home, fought with turning it off and then back on. finally got it running and it drove fine. let the vehicle sit several days and drove it to an independent shop on 7/8/2020. on the way to the shop it drove fine but the check engine light was on. I feel there IS some type of electrical issue going on with the vehicle. I can report back once the shop has more time to try and diagnose a problem, but a car randomly turning off IS a major cause of concern.
- Electrical system
On 5 different occasions now the rear passenger window went down on it's own without me touching the switch and when I go to put it back up it will not go. I have to unplug the battery wait 30 seconds and then plug it back for it to work. After the second time that it happened I went to the car…
On 5 different occasions now the rear passenger window went down on it's own without me touching the switch and when I go to put it back up it will not go. I have to unplug the battery wait 30 seconds and then plug it back for it to work. After the second time that it happened I went to the car shop and they charged me $700 to fix the motor then 2 weeks later it happened again. The fifth time and final straw that it happened was today on 6/12/2020 when I had my 1 year old daughter in car on the highway doing 70 on the interstate and it went down and all that wind hit her face and she starts crying and I cant do anything about it because there IS no shoulder where I was at and it was another 10 minutes before the next exit so now I am making a complaint for it now. *tr
- Air bags · Electrical system
TL* the contact owns a 2007 infiniti G35X. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to george harte infiniti (1076 s colony rd, wallingford, ct 06492, (203) 495-6700) where it was diagnosed that the occupant classification system control unit needed…
TL* the contact owns a 2007 infiniti G35X. The contact stated that the air bag warning indicator illuminated. The vehicle was taken to george harte infiniti (1076 s colony rd, wallingford, ct 06492, (203) 495-6700) where it was diagnosed that the occupant classification system control unit needed to be replaced at the cost of $5,500 for parts and labor. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 08v521000 (air bags, electrical system). The manufacturer was informed of the failure. The approximate failure mileage was 86,000. *Ln *tr
- Electronic stability control (esc) · Engine · Vehicle speed control
While driving, my infiniti G-35 looses engine power and the engine shuts off while driving without notice along with sudden lack of power steering. my service engine light stayed on when I started the vehicle back a short time later. Several cars had to swerve from hitting me. I was able to make…
While driving, my infiniti G-35 looses engine power and the engine shuts off while driving without notice along with sudden lack of power steering. my service engine light stayed on when I started the vehicle back a short time later. Several cars had to swerve from hitting me. I was able to make it to get a diagnostics and it's saying crankshaft position sensor/ camshaft position sensor. The engine shutting off while driving start happening other times same way. this happened on the expressway and main roads. This could have caused a major accident. My airbag light IS also flashing red and highlighted passenger airbag light off in yellow near clock. Engine shutting off due to crankshaft sensor with airbag malfunction. Engine also shuts off at stop lights.
- Air bags
Occupant classification system malfunction. I have a 2007 infiniti G35 with 144000 miles, never had any accident before. Recently the air bag light started flashing for no apparent reason. I took it to the infiniti dealer and was told it was the passenger air bag sensor in the front passenger seat…
Occupant classification system malfunction. I have a 2007 infiniti G35 with 144000 miles, never had any accident before. Recently the air bag light started flashing for no apparent reason. I took it to the infiniti dealer and was told it was the passenger air bag sensor in the front passenger seat that was bad, and would cost several thousands dollar to fix. After doing research it suggests this IS a very common problem that many infiniti/nissan owners are currently have. Nissan has recall for this particular problem for very selected vehicle but I think a wider range of recall should be done by infiniti/nissan.
- Service brakes
When I press brake pedal down the brake starts to slow the car, but all of the sudden the brake IS completely to the floor. The car just keeps going. Brakes completely gone. I had to use the e brake to stop the car from slamming into another car in an intersection. I was able to pull the car off…
When I press brake pedal down the brake starts to slow the car, but all of the sudden the brake IS completely to the floor. The car just keeps going. Brakes completely gone. I had to use the e brake to stop the car from slamming into another car in an intersection. I was able to pull the car off and on to a side road where I called aaa for a tow. That unfortunately was not the first time this has happened. The first was in a drive thru. I went to stop at the window and literally just kept rolling like I was not even pressing the brake. I started to panic and frantically pumping brake when finally I somehow had brakes again and the car came to a sudden stop. Very scary. I reported this issue to infiniti and the lady on the chat live said sorry there's nothing we can do for you. I have read blogs and blogs of people having the same issue I don't get how this IS legal and not recalled. I had my child with me the day I used the e brake he was so scared he didn't want to ride in the car again.
- Engine · Fuel/propulsion system · Steering
Driving on the highway in fast lane during evening commute, my infinity malfunctioned - random engine shutoff. this malfunction disabled all features of vehicle - lights, steering, brakes, airbags, and more. (the previous section only let me select three affected parts) luckily I was able to…
Driving on the highway in fast lane during evening commute, my infinity malfunctioned - random engine shutoff. this malfunction disabled all features of vehicle - lights, steering, brakes, airbags, and more. (the previous section only let me select three affected parts) luckily I was able to coast vehicle to a stop on the inside of the highway without causing an accident, being injured myself or worse. had to have vehicle towed from scene. research shows that a variety of infinity vehicles from 2005 to the current year have experienced this same malfunction issue and there seems to have been a recall issued for later years. I contacted infinity regarding this issue and was told that my vehicle not covered. request that nhtsa investigate cause of random shutoff (some sort of fuel sensor) and issue a recall for all infinity years/models to correct this issue. infinity suggests I bring vehicle in for diagnosis but will be subject to hourly rate for diagnosis and replacement parts/repairs.
- Air bags › Sensor › Occupant classification · Air bags › Sensor › Occupant classification › Front passenger
TL* the contact owns a 2007 infiniti G35. The contact stated that the occupant classification system (ocs) air bag warning indicator illuminated without warning. That contact stated that anyone could sit in the passenger seat and the air bag warning indicator would not turn off. The vehicle was…
TL* the contact owns a 2007 infiniti G35. The contact stated that the occupant classification system (ocs) air bag warning indicator illuminated without warning. That contact stated that anyone could sit in the passenger seat and the air bag warning indicator would not turn off. The vehicle was taken to an independent mechanic who diagnosed the vehicle and stated that the air bag ocs sensor needed to be replaced. The dealer confirmed that the air bag sensor was replaced by the previous owner. The failure recurred multiple times. The contact referenced nhtsa campaign number: 08v521000 (air bags, electrical system). The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 77,375.
- Air bags
Airbag light started blinking on 2007 G35X with 87000 miles. Dealer said it was sensor in passenger seat at a cost of $5500 to replace. These seat airbsg sensors for 04-07 were recalled but my car was made december 2006, outside of the recall. after looking this up it seems to be very common with these cars outside of the recall. It should be included. Now I can't drive the car with no airbag system.
- Air bags
A safety problem with my infiniti, a 2007 G35X model occurred randomly, with odometer reading around 160,000 miles. The airbag light on the dash began to flash without having been in an accident or damage to the car in anyway. I believe that the failure of this module was not due to neglect or…
A safety problem with my infiniti, a 2007 G35X model occurred randomly, with odometer reading around 160,000 miles. The airbag light on the dash began to flash without having been in an accident or damage to the car in anyway. I believe that the failure of this module was not due to neglect or error on my part. Upon my research, I found an airbag safety recall on 2006 and some 2007 G35X infiniti's, but my particular vehicle was not included. A report found on the motor safety website https://www.motorsafety.org/category/infiniti/ stated this issue and recall impacted more cars than initially identified, including my model and year. I have contacted infiniti corporation asking them for help covering the cost of this $6000 repair because the inspecting mechanic stated that I should not be driving a car with a dangerous safety issue. Infiniti corporation declined covering the repair nor agreed to provide a $6000 credit toward the purchase of another infiniti vehicle since the value of a 2007 model without airbag issues IS about $4000.
- Electrical system · Electronic stability control (esc) · Engine
While driving my 2007 infiniti G35 tuesday june 25, 2019 the vehicle cut off while driving to work and home. Have had no prior problems and it had low miles at purchase.there IS a loss of acceleration power and the vehicle hesitates, the steering wheel locks, and vehicle runs with a high idle, and…
While driving my 2007 infiniti G35 tuesday june 25, 2019 the vehicle cut off while driving to work and home. Have had no prior problems and it had low miles at purchase.there IS a loss of acceleration power and the vehicle hesitates, the steering wheel locks, and vehicle runs with a high idle, and the check engine light stayed on. This happened on the expressway as I was driving which IS extremely dangerous.the vehicle has a defective camshaft sensor/evt control sensor/ evt control magnet retarder. I have photos, still shots pics, videos of myself driving and the engine cutting off while driving without notice due to the defective cam shaft sensor. I have pics of me on the highway due to engine shut off. I have photos of the truck that almost slammed into my car on the highway. I have videos of the check engine light currently on. I have a photo of the diagnostics the day I arrived which nalley infiniti in marietta ga IS double charging me $161.00 for a diagnostic I already received. they are charging me $2298.06 for repairs. I have recall graph from infinity north america inc showing the number of recalls within the last 15 years. I gave a copy of this email along with supporting evidence to my family in the event of my death involving a fatal accident resulting from the faulty defective camshaft sensor/ evt control sensor/ evt control magnet retarder. I notated that I informed nalley infinity as a owner and consumer, and they knew about about the recall, but they did not do their due diligence by replacing the defective sensors while the vehicle was not in my care before I purchased and they won't honor or extend the recall #06v394000, 01v357. I've owned vehicle for 2 1/2 years and less than 39,000 miles at purchase. I want nalley infiniti to totally repair under warranty. Car IS at dealership via tow truck on 6/25/19. Started 6/22/19 problem got worse rapidly.
- Air bags · Electrical system
TL* the contact owns a 2007 infiniti G35. The contact stated that the passenger side air bag off indicator illuminated. The vehicle was not included in nhtsa campaign number: 08v521000 (air bags, electrical system). The vehicle was taken to infiniti of thousand oaks (3570 thousand oaks blvd, thousand oaks, ca 91362), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 63,000.
- Exterior lighting
TL* the contact owns a 2007 infiniti G35. The contact stated that there was water inside both headlight units. The front driver side headlight unit failed again. Infiniti palm springs (67615 e palm canyon dr, cathedral city, ca 92234, (760) 324-8760) stated that the vin was not included in a…
TL* the contact owns a 2007 infiniti G35. The contact stated that there was water inside both headlight units. The front driver side headlight unit failed again. Infiniti palm springs (67615 e palm canyon dr, cathedral city, ca 92234, (760) 324-8760) stated that the vin was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 63,700.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208936DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192822SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and must be programmed (not reprogrammed) and then configured after they are installed. When ordering a replacement A/T or control valve, use the Infiniti electronic parts information systems to obtain the correct software program part number See this bulletin for further detail.
- 10192806IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192802SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192788SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192639SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192598SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- 10192589SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon location). Allowing the vehicle to idle for 22 minutes will allow for faster CVN calculation. It is recommended that customers utilize this method if the vehicle needs to be tested for emissions soon after ECM reprogramming. See this bulletin for further detail.
- 10192569SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail.
- 10192514SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192511SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and the BCM. 4. A Key-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
- 10192505SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
- 10192475SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.
- 10192396SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communication error external to that module on the CAN network. - U1000 indicates an error. V-CAN diagram or CAN Diag Support Monitor provides data to determine the location of the error. See this bulletin for more information.
- 10192314SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192265SERVICE INFORMATION If one or more of these EVAP leak DTCs are stored (P0442, P0455, P0456) on a 2007 through 2011 Infiniti vehicle, a loose fuel fill cap may be the cause. Use the following resources to perform diagnostics and confirm the cause of stored DTCs. ASIST: - Appropriate Service Manual diagnostic procedures - Applicable Technical Service Bulletins (TSB). Leak Test: - With CONSULT-III plus - WORK SUPPORT >> EVAP SYSTEM CLOSE. NOTE: Use Essential Tool J-42909 or equivalent to pressurize the EVAP system. - With a "Smoke" leak detection machine. Refer to the machine's Operator's Manual for proper use. Make sure the customer is informed of the proper fuel filler cap installation.
- 10192235Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
- 10192232SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat the process as needed for additional control units. Please see this bulletin for further details.
- 10192219SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
- 10192218If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
- 10192191As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
- 10192188SERVICE INFORMATION The navigation system in the Applied Vehicles of this bulletin has an HDD (Hard Disc Drive) map data storage system. This bulletin contains the information and instructions for updating/upgrading the map data with a new version. See this bulletin for further detail.
- 10192146SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
- 10192126SERVICE INFORMATION If a CD/DVD Player incident is noted, a possible cause may be improper CD/DVD disc care, condition, or usage. This bulletin provides updated CD/DVD Player operation instructions to avoid potential incidents/customer concerns caused by improper care and usage of CD/DVD discs. To aid in solving customer concerns, use the guidelines in this bulletin when speaking to customers or inspecting incident vehicles. - Customers must not use discs that are warped, scratched, chipped, cracked, have abnormal edges or are otherwise damaged. Damaged or poor condition discs may cause the Player internal mechanism to jam or have optical pick-up errors. NOTE - Do not make a Warranty claim against a Player that will not play damaged or poor condition discs as described in this bulletin. See this bulletin for further detail.
- 10192119IF YOU CONFIRM The customer reports any of the following: Engine hesitation at idle or very low speeds, and/or Engine speed drops lower than expected when decelerating or coming to a stop, and/or Engine stops running at idle or very low vehicle speeds (parking lot maneuvers), but can be restarted. NOTE: this incident may occur immediately after an oil change. ACTIONS 1. Refer to Step 2 in the Service Procedure to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM. See this bulletin for further detail.
- 10190187INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Every Infiniti G35 model year
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