2012 Infiniti QX56
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Infiniti › QX56 › 2012
These records cover every 2012 Infiniti QX56. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2012 Infiniti QX56. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Owner complaints
57 complaints1 involved a crash
What owners report most
Latest complaints
- Suspension
While driving my vehicle with my family, I experienced a sudden and dangerous loss of control. I was able to safely maneuver the vehicle off the roadway without injury. After inspection, it was determined that the subframe had fractured due to severe rust, which was not previously identified. The…
While driving my vehicle with my family, I experienced a sudden and dangerous loss of control. I was able to safely maneuver the vehicle off the roadway without injury. After inspection, it was determined that the subframe had fractured due to severe rust, which was not previously identified. The failure occurred without warning and directly impacted the ability to control the vehicle, creating a significant safety hazard. No warnings or messages indicated a problem existed prior to the failure.
- Engine and engine cooling
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at 56 MPH, the vehicle slowed down and failed to respond as intended. An oil change was performed; however, the failure persisted. The contact stated that the high-pressure fuel pump was leaking, causing the timing chain…
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at 56 MPH, the vehicle slowed down and failed to respond as intended. An oil change was performed; however, the failure persisted. The contact stated that the high-pressure fuel pump was leaking, causing the timing chain to fail. The check engine warning light illuminated, and the failure progressed, causing the vehicle to stall. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The vehicle failed on the side of the road and was towed to the residence. The contact used an OBD scanner and retrieved DTC: P0021, P0011, and P0300. The manufacturer was contacted about the failure, and Customer Service Program Number: P6305. The VIN was provided, and the contact was informed that the vehicle was not covered under the campaign and that the campaign had expired. The failure mileage was approximately 175,000.
- Suspension
While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust…
While driving at highway speed, rear of vehicle suddenly became uncontrolled and caused vehicle to swerve dangerously. If a vehicle would have been in the adjacent lane an accident would have occurred. Upon initial inspection, the left rear lower control arm failed catastrophically due to rust rendering the vehicle undrivable. Driver and passenger were put at risk as a result of this incident. Deeper inspection revealed the right rear control arm was also compromised due to rust as well as the two forward mounting points of the modular rear suspension cradle (framework). No warning lights appeared, however the steering wheel did begin correcting to the right just prior to event, similar to heavy wind situation. Parts have not been inspected by manufacturer. Pictures attached. Parts are available for inspection upon request.
- Unknown or other
I have an engine light on as a result of 2 bad catalytic converters that need to be replaced. The vehicle has been inspected the infinite dealer maintenance dept. This poses a safety risk of this vehicle shutting down in the midst of driving
- Engine
The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was…
The contact owns a 2012 Infiniti QX56. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle started shaking violently. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the timing chain to be replaced. The vehicle was not repaired and continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.
- Engine · Unknown or other
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check…
I got Code : P0011 (my mechanic said that timing chain has to be replaced) I saw that Infiniti run the campaign as below : Dated July 15, 2016 VOLUNTARY SERVICE CAMPAIGN 2011 – 2013 QX56 AND M56; TIMING CHAIN CAMPAIGN ID #: P6305 APPLIED VEHICLES: 2011-2013 QX56 (Z62) 2011-2013 M56 (Y51) Check Service Comm to confirm campaign eligibility 2011-2013 QX56 IMPORTANT: The following service procedure for 2011-2013 QX56 is an abbreviated version of the Electronic Service Manual (ESM) procedure to replace the timing chains and related components. The Claims Information is based on this abbreviated procedure. I called Infiniti and they said that this campaign was for limited time and we called you but i never heard or aware about this otherwise I would have got it done . I have all the service record serviced everything from Infiniti dealer and the best maintanace Apart from that I get below code also which is makes me to think I did mistake buying Infiniti. P0300 P0011 C1118 C1130 C1A26 C1A14 C1a04 Buying car with full upgrade, waste of 98K .
- Engine
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle…
The contact owns a 2012 Infiniti QX56. The contact stated that while driving at high speeds, the vehicle shook and then lost motive power. The vehicle was towed to the dealer and diagnosed with fuel pump failure. The dealer informed the contact that the fuel pump needed to be replaced. The vehicle was then towed to an independent mechanic and diagnosed with timing chain failure. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
- Engine
I own a 2012 QX56. Check engine light comes on and I take it to the dealer. It's the Catalyst System Efficiency Below Threshold (catalytic covers - P0430 code) I was warned before I bought this vehicle about the cats going bad. Infiniti dealer, that I purchased the truck from said "this vehicle…
I own a 2012 QX56. Check engine light comes on and I take it to the dealer. It's the Catalyst System Efficiency Below Threshold (catalytic covers - P0430 code) I was warned before I bought this vehicle about the cats going bad. Infiniti dealer, that I purchased the truck from said "this vehicle has been serviced at an Infiniti dealer since day one. Every possible service that was needed was completed. The owner took immaculate car of this truck. You won't have any issues." So tell me, if this vehicle was driven exactly how it was supposed to be and yet at 113K miles the cats go bad, why isn't there a recall?? This is a "top of the line SUV" and yet it needs $4500.00+ in engine repairs at just over 113K miles. Infiniti needs to step up and take responsibility for this issue. If dealerships are warning you about this issue, obviously there is a KNOWN issue.
- Engine
My 2012 Infiniti QX56 has a loud rattling noise coming from the engine. This started around Oct 2020 and comes and go. It has got worse over the last month or so and has started stalling and acting like it doesn't want to go. A few times the car will start shaking while I'm driving. It has been…
My 2012 Infiniti QX56 has a loud rattling noise coming from the engine. This started around Oct 2020 and comes and go. It has got worse over the last month or so and has started stalling and acting like it doesn't want to go. A few times the car will start shaking while I'm driving. It has been checked out and codes for converter and timing chain are there. Engine light is on. I drive this car with my 2 children and am afraid of the safety issue. I know there is numerous others having these same 2 issues with my year and make of car. Spoke with Infiniti Corp. and they will not do anything about it because my VIN is not under the recall. However, the vehicles with this issue that have been repaired under the recall have the same engine and same issues that I'm having. I think all vehicles in 2012 regardless of VIN should be under the recall as I'm seeing so many with these issues.
- Engine · Fuel/propulsion system
Had no prior issues, driving down the hwyat 65 miles per hr.. Car failed. Costed to side of road made it to repair shop and the fuel pump went out, which affected the timming chain and broke the teeth, which has affected the motor. this IS a design defect that hundred other folks are having. I could have lost my life with this vehicle
- Air bags
My air bag light was on. I took my vehicle to the dealership to find out what was the problem. the issue that they reported to me was "past code for air bag passenger side: will need to replace diagnostics module to begin diagnosis."
- Structure › Body
The paint on my 2012 QX 56 infiniti IS peeling really bad. I've spoke with someone at the cooperate level and was told their was a recall on them. The dealership was suppose to repaint the whole vehicle, but I was never contacted. When I spoke to the associate & manger, I was told there wasn't anything they could do.
- Structure › Body
The paint IS peeling off the top of the roof on the passenger side by the roof racks, in front by the windshield there IS a spot that IS larger than a half dollar and on the driver side rear a spot about 6-8 inches in diameter.
- Air bags
Air bag did not deploy. *tr
- Electrical system
TL* the contact owns a 2012 infiniti QX56. The contact stated that the battery failed prematurely. The vehicle was taken to an unknown dealer, and an independent mechanic, to have a diagnostic performed. The diagnostic test was unable to locate a failure code therefore, the battery was replaced…
TL* the contact owns a 2012 infiniti QX56. The contact stated that the battery failed prematurely. The vehicle was taken to an unknown dealer, and an independent mechanic, to have a diagnostic performed. The diagnostic test was unable to locate a failure code therefore, the battery was replaced several times. The vehicle was taken back to the unknown dealer and the contact was informed that the battery failure could be caused by parasitic drain or a relay failure. The failure recurred several times. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.*dt*jb
- Unknown or other
I took my 2012 QX56 infiniti to infiniti in austin texas and they told me both of my catalytic converter or out this need to be a recall issue want me to spend over $4,000 for both to replace. *tr
- Power train
A whine or hiss when I start the vehicle and it goes away after about 10-15 minutes. it was determined to be a timing chain issue by my mechanic. there appears to be a safety recall notice for the 2012 QX56, but not for my specific vin. I don't understand how the nhtsa allows a manufacturer to…
A whine or hiss when I start the vehicle and it goes away after about 10-15 minutes. it was determined to be a timing chain issue by my mechanic. there appears to be a safety recall notice for the 2012 QX56, but not for my specific vin. I don't understand how the nhtsa allows a manufacturer to only include a portion of the 2012 model and not others. this IS a safety recall! does someone at the nhtsa reconcile the 2012 QX56 vehicles sold versus the vins eligible to be covered under this safety recall notice? obviously, others are having the same problem! I suggest the nhtsa take safety recall notices more serious and hold manufacturers accountable!!!
- Electrical system · Structure › Body
My wife drove to my daughters school school for a basketball practice. she locked the doors using the keyfob like always. When she got back to the car she unlock the doors using the keyfob, but this time the drivers door did not open. She tried using the door entry button on the handle which did…
My wife drove to my daughters school school for a basketball practice. she locked the doors using the keyfob like always. When she got back to the car she unlock the doors using the keyfob, but this time the drivers door did not open. She tried using the door entry button on the handle which did not work. She then got in thru the passenger door and tried to pull the handle to open the door and that did not work. From the inside of the car she had to climb over the center console to get into the driver seat. I checked the operation myself when she got home and I could not find a way to open the door. After doing some research on the internet I found that this was a problem with the design of the plastic actuator and its component. With the number of people having this problem, I am surprised there isn't a recall similar to the takata airbags since this would no pass an inspection and would be a hazard in the case of an accident
- Air bags
TL* the contact owns a 2012 infinity QX56. The contact stated that the front passenger air bag cover was cracking. there were no recalls and the issue was not covered under the extended warranty. the air bag could deploy without warning since it was cracked and possibly injurie the…
TL* the contact owns a 2012 infinity QX56. The contact stated that the front passenger air bag cover was cracking. there were no recalls and the issue was not covered under the extended warranty. the air bag could deploy without warning since it was cracked and possibly injurie the passenger. the contact went to infiniti of coral gables (2701 s LE jeune rd coral gables, fl 33134 (786) 899-5127) who offered no assistance or diagnoses and referred the contact to the manufacturer. The failure mileage was 80,000.
- Electrical system
On more than one occasion after driving to a store or appt. And park . Go out to a completely dead vehicle. jump start to get going may go for a month or so and it will happen again with no warning.
- Unknown or other
My 2012 infiniti QX56 needs a new timing chain and inifiniti said there was a recall but not on my particular vin number. It seems odd that I have the year and make of the car with the exact repairs needed as the recall but they aren't covering it.
- Fuel/propulsion system
The fuel gauge may be slow to register, fail to read full when the gas tank IS actually full, or read inaccurately. When filling gas tank to full, after 30 miles the gauge IS reading 2/3 of a tank or less while the miles to empty reading IS still high.
- Engine
TL* the contact owns a 2012 infiniti QX56. The contact stated that the vehicle lost power and failed to accelerate. In addition, there was a humming noise coming from the engine. There were no warning indicators illuminated. The vehicle was taken to west houston infiniti (12200 katy fwy, houston…
TL* the contact owns a 2012 infiniti QX56. The contact stated that the vehicle lost power and failed to accelerate. In addition, there was a humming noise coming from the engine. There were no warning indicators illuminated. The vehicle was taken to west houston infiniti (12200 katy fwy, houston, tx 77079, (281) 589-8900) where it was diagnosed that the brakes were wearing down. The contact stated that the dealer did not diagnose the humming noise. The vehicle was not repaired. In addition, the contact stated that the power steering pump was replaced by an independent mechanic. The humming noise recurred. The contact stated that the mechanic called the infiniti dealer and was informed that it was due to the timing chain. The approximate failure mileage was 70,000.
- Engine · Fuel/propulsion system
I had my catalytic converter replaced back in december 2016 . There was a recall for catalytic converter so I had it replaced. Now the check engine light IS back on so I got it checked out and was told that I needed to replace the catalytic converter again. 35K miles later
- Power train
My 2012 infiniti seems to be having the same problem other infiniti QX56 owners are having. Starts with a loud hissing/whistling sound which seems to go away after 10-20 minutes of driving and the car feels just fine. Today all my dashboard lights came on and my husband took the vehicle into the…
My 2012 infiniti seems to be having the same problem other infiniti QX56 owners are having. Starts with a loud hissing/whistling sound which seems to go away after 10-20 minutes of driving and the car feels just fine. Today all my dashboard lights came on and my husband took the vehicle into the infiniti dealer, just to have the mechanic return a few minutes later to inform us it IS a timing chain issue. I am huge on researching and after a few hours of research and realizing that some of these models have had recalls issued according to vin# for this same exact issue, I am in awe on why this recall IS only being applied to specific vin #'s and not every single 2012 QX56 model. Every complaint listed online from owners of these vehicles list the same exact issue. How are we being held accountable for a more than obvious manufacturing problem.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10212027DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208936DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208933INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208932EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206354HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199137CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192842SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192828Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
- 10192806IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192802SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192788SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- 10192775IF YOU CONFIRM: An APPLIED VEHICLE has the MIL ON with DTC P0106 (Manifold Absolute Pressure [MAP] circuit range/performance) stored in the ECM. ACTION: 1. Refer to step 6 in the SERVICE PROCEDURE to confirm this bulletin applies to the vehicle you are working on. 2. If this bulletin applies, reprogram the ECM with CONSULT-III plus ONLY. See this bulletin for further detail.
- 10192751SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Infiniti?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192718SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192673SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192647IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
- 10192639SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
- 10192616SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
- 10192613SERVICE INFORMATION If the AV Control Unit needs to be replaced on an Applied Vehicle for any reason, follow the steps in the Service Procedure to configure the Multi AV system. NOTE - The original AV Control Unit must be installed in the vehicle while performing part of this procedure. DO NOT remove the original AV Control Unit until instructed. See this bulletin for further detail.
- 10192601SERVICE INFORMATION The Applied Vehicles are equipped with a new version of Intelligent Key presets memory. Each Intelligent Key can be programmed to have its own unique set of presets for certain vehicle systems. Vehicle systems that are linked with Intelligent Key include: - Automatic Drive Positioner (includes driver seat, steering column, and mirror position memory) - Audio (station presets, etc.) - Auto air conditioning and heating (retains the last temperature and mode setting for each Intelligent Key user) - Navigation system (retains the last settings [e.g., Birdview] and clock display preference for each Intelligent Key user) See this bulletin for further detail.
- 10192598SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
Every Infiniti QX56 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.