2013 Infiniti QX56
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Infiniti › QX56 › 2013
These records cover every 2013 Infiniti QX56. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Infiniti QX56. Newest first.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of…
Risk and remedy
Risk
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026. Additional letters will be sent once the final remedy is available, anticipated Fall 2026. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are R26B1 and P6A13/4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source could cause a vehicle fire.
Remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.
Remedy
Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Owner complaints
32 complaints3 involved a crash1 injuries
What owners report most
Latest complaints
- Engine
The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the…
The contact owns a 2013 Infiniti QX56. The contact stated that while starting the vehicle, the vehicle made an abnormally loud ticking sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed, and the failure was related to Infiniti Campaign Number: P6305. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the campaign had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.
- Power train
The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a…
The contact owns a 2013 Infiniti QX56. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound coming from the engine compartment while accelerating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the timing chain. After investigating the failure, the contact related the failure to Infiniti Service Campaign: ITB16-015a (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
- Suspension
Control arm failure
- Engine
Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is…
Started car in the morning and it started misfiring very badly. Flashing check engine light. Immediately pulled over and shut engine off. Had it towed to my shop I use they hooked it up to computer and it was diagnosed as a loose timing chain. Basically timing chain replacement This is rediculous only has 129k miles. They claim timing chain and components are good til 300k with regular maintenance. This suv since new has had synthetic mobile 1 oil changed every 3500 miles. There was a voluntary recall on this issue. Why was it ever taken down Now I’m paying the car payment on a car I cannot drive. Till I spend $5000 to have all that replaced
- Suspension
The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and…
The contact owns a 2013 Infiniti QX56. The contact stated that intermittently while parked, and while driving at various speeds, the rear of the vehicle was sagging. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the air shocks and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and the contact was informed that the warranty had expired. The approximate failure mileage was 40,000. The contact stated that the air suspension system on the vehicle never properly worked. There was an attempt to make repairs but that did not fix the problem.
- Engine
Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall…
Our Infiniti QX56 started misfiring and shaking when driving. We took it in to the Infiniti dealership and was informed it is a bad timing chain. Upon research, we realized there was a recall for this issue on 2013 Infiniti QX56 models just like ours. However, our VIN did not show on the recall list. Our car has been meticulously maintained. Our research revealed that timing chains in well maintained cars should last up to 300,000 miles. Our car has 105,000 miles. We feel this repair should be covered by Infiniti. We did not pay for a luxury car to have this type of issue. The car is undrivable due to safety concerns and we would like this addressed immediately.
- Engine
The timing chain needs to be replaced on my vehicle with under 80,000 miles. Researching the issue i found that this is a very common problem with this specific engine. This is an $80,000+ car brand new and it did not last 80,000 miles. This is an obvious part malfunction due to the design of the vehicle. Infiniti should do something. It is a costly repair.
- Suspension
While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to…
While my wife was driving our QX56 during normal conditions at approximately 40MPH, QX56 begun to swerve repeatedly left to right in a dangerous manner and she had to apply brakes rapidly. Looking under the vehicle, the lower control arm was badly cracked and the cause of the swerving. I towed to my local shop (not Infiniti dealership) for repair and they confirmed the right control arm was cracked. They stated the left control arm was also severely rusted / damaged and wasn't too far from cracking either. Fortunately, my wife was only going 40mph and was able to control the swerving. If going 70 or 75MPH on the highway, I'm not sure that would have been possible. Pictures are attached, both of broken right control arm which caused swerving and left control arm that is near cracking. With both control arms going out at same time, I feel this is a dangerous, quality control issue from Infiniti. I spoke with Seth at Infiniti Consumer affairs who stated they wouldn't reimburse the repair at a non-Infiniti repair show and didn't appear to plan to pass on the seriousness of the problem.
- Engine
The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who…
The contact owns a 2013 Infiniti QX56. The contact stated upon starting the vehicle, the vehicle made abnormal rattling sounds. The check engine warning light illuminated. The contact also stated that the failure was occurring while driving. The vehicle was taken to an independent mechanic who diagnosed that the timing chain guide and the timing chain needed to be replaced. The manufacturer was notified of the failure and advised the contact that they could not assist because the VIN was not included in a recall related to the failure. The contact referenced service bulletin #P6305. The vehicle was not repaired. The approximate failure mileage was 105,000.
- Engine
Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range…
Took car in for maintenance and was told I needed a new timing chain as its an often replaced part and that is failing on my car , I looked it up and found out that its a voluntary recall at present after numerous complaints and the dealer admitted they are faulty but mine wasn't in the VIN range for reimbursement. I had to pay $3800 dollars to replace and wait 10 days for completion, this is an expensive repair on a car of this caliber , yet Infiniti offers no compensation. This faulty chain which is supposed to last a cars lifetime could cause the engine to FAIL resulting in a hazard to my family.
- Engine · Fuel/propulsion system · Vehicle speed control
Timing Chain
- Electrical system · Engine
SUV would not start so had to get a jump. 1 week later same thing. Had battery tested but was not bad and it had just been replaced by dealer in 2019. 1 week later again SUV would not start. Got a jump and took to jba infiniti in ellicott city, md who charged the battery for 2 hours. 2 weeks…
SUV would not start so had to get a jump. 1 week later same thing. Had battery tested but was not bad and it had just been replaced by dealer in 2019. 1 week later again SUV would not start. Got a jump and took to jba infiniti in ellicott city, md who charged the battery for 2 hours. 2 weeks later, SUV IS hesitating to start. I refuse to pay another $186 for them to diagnose and then recharge the battery again. after some research it looks like others are having this same issue. Next, catalytic converters. SUV IS 8 years old and jba infiniti IS telling me I need to replace them @ a cost of $7500. this IS ridiculous.....i don't have loss of power but I so get the "rotten egg" smell sometimes. I would think this part would be covered under emission warranty for at least 15 years. I have 142000 miles on it.
- Engine
Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After…
Timing belt/chain failure - Recalled and repaired by dealership. When picking up my vehicle from the dealer for the above mentioned repair I was notified that I need new Catalytic Converter's as now the Service Engine light was coming on. The Service Engine light was NOT coming on prior. After an hour or two researching the CAT issue online I have found hundreds if not more instances with the same issue for this vehicle. A bad CAT can cause numerous issues with vehicle performance to vehicle fires which could cause accidents putting not only passengers but other motorists at risk. And then there's the damage to the environment. If the timing belt warranted a recall for causing misfires...etc. why wouldn't the manufacturer include parts of the system effected by the part being recalled? Timing Belt causes misfires --> Misfires cause CAT damage/failure, but CAT not included in the recall.
- Back over prevention › Rearview system braking · Electrical system · Engine
There was car that pulled up behind me while I was idle in the driveway and as I pulled out no warning beep..and now the vehicle. Was not cranking for several hours and nothing IS wrong with battery and remote IS fully charged & have been stranded seval times because if of it...this has to be a recall
- Engine
TL* the contact owns a 2013 infiniti QX56. The contact stated while driving 55 mph, the vehicle misfired and stalled. The check engine warning light was illuminated and flashing. The vehicle was towed to willis infiniti (2101 nw 100th st, des moines, ia 50325, 855-638-2280) and was diagnosed that…
TL* the contact owns a 2013 infiniti QX56. The contact stated while driving 55 mph, the vehicle misfired and stalled. The check engine warning light was illuminated and flashing. The vehicle was towed to willis infiniti (2101 nw 100th st, des moines, ia 50325, 855-638-2280) and was diagnosed that the transmission was faulty. The vehicle was not repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 118,000.
- Electrical system
Dead battery. Replaced alternator and battery, vehicle IS dead every 2-3 days. Many others report the same issue. Infiniti has an "infotainment software update" to fix this problem but have no fix for older vehicles.
- Seat belts · Service brakes
The brake pedal seems spongy and while braking at slower speeds the seat belt pulls back violently pinning the driver back against the seat. rear brakes have been replaced and brake system fluid check still no different.
- Engine · Service brakes · Steering
Driving down highway 421 in wilkesboro, nc on a 45 mph section of the highway, merged over into the turning lane to turn left across two lanes of traffic. waited for a break in traffic, upon a break in traffic tried to accelerate to cross traffic, as vehicle started to accelerate it stalled in…
Driving down highway 421 in wilkesboro, nc on a 45 mph section of the highway, merged over into the turning lane to turn left across two lanes of traffic. waited for a break in traffic, upon a break in traffic tried to accelerate to cross traffic, as vehicle started to accelerate it stalled in middle of road. wife and children in car started screaming. traffic nice enough not to run into us. had car towed to local automotive repair shop. found that this IS a common problem for the 5.6 litter nissan/ infiniti engine. one of the timing gears for the left bank stopped rotating some how. this side of the engine timing system also powers the fuel pump so that you cannot even limp across the road on half the engine. it just stops right where you are. you have no steering no breaking and no propulsion. this IS a dangerous situation and the manufacture should be held responsible for the design and lack of quality of the engine.
- Engine
The vehicle was completely dead and would not start when battery was jumped. Battery was replaced once it was discovered that the original battery was completely dead. Once the vehicle started , the engine light was visible on the dash. The vehicle was making a very loud humming sound coming from under the hood. The sound got louder and intensified as the rpms increased.
- Engine
Timing chain was loosened and was rubbing against another part make a loud noise while sitting and driving. Thankfully I stopped in to have it checked out. The service department said it was ready to break at anytime. Thankfully nothing happen to me, kids, and husband on the highway. Frightening to…
Timing chain was loosened and was rubbing against another part make a loud noise while sitting and driving. Thankfully I stopped in to have it checked out. The service department said it was ready to break at anytime. Thankfully nothing happen to me, kids, and husband on the highway. Frightening to think of losing control of a vehicle while driving 65 mph. There was a recall on time chains for the same year, but my vin # was not covered. It should have been covered. I have had it to the dealership several times for normal upkeep. Should there have been a recall, the service dept would have caught it. They agreed this morning as well.
- Unknown or other
I was driving across a bridge in town going about 40mph. nothing was over head, driving conditions were good, weather clear and all of sudden out of no where I heard an explosion. Extremely loud, made my ears ring. I immediately thought something blew up or my car had been shot. I started hearing…
I was driving across a bridge in town going about 40mph. nothing was over head, driving conditions were good, weather clear and all of sudden out of no where I heard an explosion. Extremely loud, made my ears ring. I immediately thought something blew up or my car had been shot. I started hearing pieces of glass hit my sunroof cover and pulled up to find my glass had exploded and left a huge hole in my sunroof. The glass exploded from the inside out. I immediately took my vehicle to the infiniti dealership where I purchased the car brand new. They agreed that it had exploded from the inside out and said they had seen this before. I was asked to pay $1261 to replace the glass since my car was not under warranty.
- Engine · Fuel/propulsion system
Catalyst problem p0420 p0420. Seen same vehicles being recalled.
- Engine · Power train
TL* the contact owns a 2013 infiniti QX56. The contact heard a squeaking noise when she depressed the accelerator pedal. Also, the vehicle shook when stopping and hesitated when attempting to accelerate to highway speeds. An independent mechanic checked the vehicle, after multiple incident happen…
TL* the contact owns a 2013 infiniti QX56. The contact heard a squeaking noise when she depressed the accelerator pedal. Also, the vehicle shook when stopping and hesitated when attempting to accelerate to highway speeds. An independent mechanic checked the vehicle, after multiple incident happen the noise got louder and the stalling got worse the contact stated got timing chain repaired but found no failures. The contact was informed to bring the vehicle back in if the failure recurred. The contact stated that the failure recurred. Joe machens nissan (201 nebraska ave, columbia, mo 65203, (573) 503-4550) stated that they did not perform recall repairs at their facility and referred the contact to the manufacturer. The manufacturer stated that there were no recalls and referenced technical service bulletin: 16-015; however, it expi*bfred in february of 2018. The failure mileage was 120,000. *Bf *tp
- Engine
Loud whistling/whining sound from the motor at start up. extreme loss of power when starting up a grade or to get up to speed on the interstate causing fear of rear end collision. It appears to be a common issue with this vehicle that results in a timing chain or catalytic converter repair…
Loud whistling/whining sound from the motor at start up. extreme loss of power when starting up a grade or to get up to speed on the interstate causing fear of rear end collision. It appears to be a common issue with this vehicle that results in a timing chain or catalytic converter repair, costing several thousand dollars. It appears infiniti IS aware of the problem but won't issue a recall for obvious reasons. this vehicle IS now virtually inoperable as it IS not safe to be on the road until it IS fixed.
- Engine
Hear abnormal noises from the engine sound like rattle or ticking
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009064DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
- 11002539INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11002537CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001653CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001182WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001179REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001177WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10249891TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10235451HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233657DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233614CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10233611ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232646REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232645WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232644WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 102272513G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&Ts 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch Services are no longer available on the APPLIED VEHICLES listed above.
- 10222705CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10212027DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208943BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicles 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module. Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting. Battery voltage should not exceed 16V during a reprograming operation.
- 10208936DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208933INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208932EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10208930CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10207844CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206354HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206343CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206332HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10199137CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192842SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- 10192828Infiniti is conducting a Voluntary Service Campaign on certain 2011-2013 QX56 and 2011-2013 M56 vehicles to replace the ?Timing Chain?.
- 10192806IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O-ring seal. See this bulletin for further detail.
- 10192802SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192788SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
- 10192751SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Infiniti?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
- 10192728SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
- 10192718SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
- 10192693SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
- 10192673SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
- 10192647IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
- 10192639SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
Every Infiniti QX56 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.