2013 Land Rover Range Rover Evoque
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Land Rover › Range Rover Evoque › 2013
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2013 Land Rover Range Rover Evoque. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
1 recall names the 2013 Land Rover Range Rover Evoque. Newest first.
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in the front seat passenger air bag being totally or partially disabled.
In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall began on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P046.
While driving my 2013 Range Rover Evoque, the hood unexpectedly opened and flew upward, striking and shattering the windshield and significantly obstructing my visibility. I was able to bring the vehicle to a stop without colliding with another vehicle or object and was not injured. There were no warning lights or messages that I recall indicating that the hood was not properly secured before it opened. The cause of the hood opening is currently UNKNOWN and the vehicle has not yet been inspected to determine whether the hood latch or related mechanism failed. The vehicle and hood/latch components are being preserved for inspection. I subsequently learned that Land Rover has issued technical service information concerning hood-latch conditions on this model, including SSM72074 and SSM72738. I have requested that the hood, both hood latches, release mechanism/cable, alignment and related components be inspected and documented before repair or disposal.
The head lights arbitrarily go off on their own when driving. It doesn’t happened when going over something /bump in road. Turn lights back on & they go back off intermittently. It’s very dangerous driving at night to all of a sudden lights go off.
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated that while driving at 45 MPH for two hours, the vehicle stalled. The vehicle was restarted, and the contact was able to pull over safely. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the front brake pads and timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated that upon starting the vehicle, the vehicle failed to properly accelerate while shifted into driver(D) or reverse(R), with the "Transmission Fault, Select Park Before Engine Stop" messages. The vehicle was initially taken to an independent mechanic where both the fuel tank and an unknown battery piece were replaced; however, the failure persisted. Since the initial failure, the vehicle had been towed to various independent mechanics where the battery was replaced. Soon after the repair, the failure would return. Upon investigation, the contact discovered NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 95,000.
The contact owns a 2013 Land Rover Range Rover Evoque. The contact became aware that the passenger’s side air bag warning light was not illuminated. The vehicle was taken to the dealer and the dealer stated that the restraint control module needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 14V395000 (Air Bags). The manufacturer was not contacted. The failure mileage was 15,000.
The supplementary Restraint System SRS passenger airbag concern.bringing continuous illumination of the SRS WARNING lamp on the instrument cluster .the passenger airbag Disable indicator PADi la,p in the overhead console also illuminates. The conditions doent clear in the next subsequent ignition cycle. There is a recall on evoque 2012-2013 of exact problem , but not in this VIN number car that I affected
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 30 MPH and slowing to a stop at a traffic sign, the vehicle came to an abrupt stop as if the contact had depressed the brake pedal suddenly. The contact stated the "disengage e-brake" warning was illuminated. The contact stated that the procedure had illuminated on the instrument panel to disengage the e-brake, however after following the needed steps the e-brake would not disengage. The contact stated he made several attempts to disengage the e-brake. The failure had become recurring. Additionally, the contact stated that the e-brake failure would occur when the vehicle had been in park(P). The contact stated that several attempts were needed to disengage the e-brake to drive the vehicle. The contact had taken the vehicle to a local dealer who could not diagnose the vehicle and the vehicle was not repaired. The contact eventually towed the vehicle to a second dealer who diagnosed that the e-brake was showing a code error. The dealer corrected the code and repaired the vehicle. The contact stated that the failure had recurred and returned to the same dealer who diagnosed the vehicle and determined that the e-brake actuator needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
While driving south on I-95 from Virginia into North Carolina, we experienced serious brake failure. The power brakes went out completely. The Evoque is almost 10 years old with about 95K miles, we bought it new and we've maintained it meticulously (new rear brakes installed late May, 2022). We had been driving in fairly heavy traffic for the first 200 miles of our trip, with plenty of stop & go, and no issues. When we decided to exit at the NC Welcome Center, my wife was driving and when she tried to break on the exit ramp, nothing happened! We were lucky no cars or pedestrians were in front of us, and lucky it was a long exit ramp. She kept her foot on the brake as hard as possible, and we gradually slowed to a manageable speed and parked. First I checked myself and sure enough the car wouldn't stop as soon as I put it in gear. Next I checked the brake fluid, which was full. I tried pumping the brakes, and everything else I could thing of but the brakes would not work at all. While waiting 3.5 hours for a tow truck, I did some research and learned that this issue of power assist failure in the 2012-2019 Evoque models has been under review by the NHTSA already. Our Evoque had a Virginia safety inspection in May 2022 when the new rear brakes were installed, and there were absolutely no warning lights or other indications of trouble or risk. This situation could have ended very seriously if we hadn't pulled over for a break. Now that I know this has happened with other Evoques, I expect Land Rover to pay for the repair; I've also lost confidence in the Evoque power assist configuration and I think Land Rover needs to issue a safety recall.
Car started to smell like gas. Had mechanic check and there is a fuel tank leak . No engine light appeared prior to having inspected.
My car is parked in my single car garage. I go on vacation for 2 weeks. Car is not driven. I come home and I smell gas in my garage. I pull car out of garage and there ARE NO LEAKS ON GARAGE FLOOR. Car only has 39k miles on it. There are no Check Engine lights on.
The front bumper is cracking on the corners. Also found a forum where others are also experiencing this https://www.rangerovers.net/threads/front-bumper-cracked-no-impact.338578/
There is a gasoline leak which could be seen on the right rear underside of my vehicle (there is an exposed tank-like looking component saturated with gasoline) which can be easily ignited and cause a fire whether the car is running or parked. My vehicle is with the dealer at the moment being looked at. The dealer told me a flange connected to the fuel system and fuel pump was cracked (for no apparent reason, it just failed) which causes the leak. The dealer said this is a known problem on the range rover sport and LR4 models of certain year span and a recall is currently going on for those models BUT NOT on my model vehicle. I noticed smell of gasoline and saw the leak some time in January 2022. According to my research on NHTSA website there is another vehicle of this same model located in Apopka Florida with the same problem as mine. I am concerned that land rover may have used the same component or parts provider on the 2013 Evoque (for the flange and fuel pump) as they did for the range rover sport and LR4 models. Please look into this and hopefully any serious accident can be avoided.
Driving on the highway the passenger door opens.
The contact's granddaughter owns a 2013 Land Rover Range Rover Evoque. The contact stated that while her granddaughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed that the turbocharger, intake, exhaust variable valve timing (VVT), timing chain, and all other supporting parts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Consumer stated this time, dealer stated that Turbocharger, internal mechanical failure, intake and exhaust VVTs, Timing Chain, Guides, Tensioner and all other supporting parts (Intake VVT mechanical failure) needed replacement – total for this estimate is $9,952.98!!!!!
Exterior and interior began to smell of gasoline, upon investigation by accessing the low pressure fuel pump located under the rear seat, it was determined the fuel pump developed hairline cracks allowing fuel to leak onto the undercarriage of the vehicle.
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 60 mph, the vehicle made an abnormally loud sound in the engine compartment. The contact stated that the service warning message was displayed. The vehicle was diagnosed with needing the exhaust replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Similar to those issues identified in Open Investigation EA 20-001, I was driving two boy scouts to camp when my vehicle's brakes no longer worked. The brake pedal was firm and vehicle would not slow down almost resulting in a catastrophic crash on Interstate 95. Was able to veer off the road into the shoulder and up a ramp with a hill to slow down to safety. Vehicle is currently at dealer for diagnostics and repair.
2013 range rover evoque. Consumer writes in regards to electrical issues. the consumer stated the vehicle experienced software issues, wiring failures, and seat occupation issues. The consumer intended to sell the vehicle.
the windshield is getting microscratches in it and they seem to be on the inside of the glass they are getting worse and are impedeing me seeing.
Was driving and all of a sudden there was a loud wind sound and then all engine power was lost, it also wouldn't shift because of the loss of engine power. But I had to at least make it home and on my way home I was on the bypass and I couldn't get the car to go above 65. It was definitely struggling. I went to shop and got diagnosed and they came to the conclusion that the turbo has gone out and that has been a common problem with the evoque. So now it's a hefty repair due to faulty manufacturing of the turbocharger. I looked it up and it seems that many evoque owners have had the same issue with their turbos going out
Vehicle IS leaking power steering fluid which can cause out of control accidents leading to loss of life. Vehicle was parked on my driveway and I noticed spots of stains when further inspect I notice it was power steering fluid sweating coming from the power steering hose at the front of the vehicle. Vehicle IS parked on my driveway I have another vehicle that I'm using in the meanwhile.
The front windshield IS loose and leaks extreme took it to a windshield professional and said it was a manufacturer defect because they had many client with same problem. took it to dealer and also said clients with same problem. Sadly when I contacted corporate they said they couldn't help. Standing. Just bought car from individual. Foto shows plastic bag I had to put for protection. Wet all dashboard steering and leather seat. *tr
Passenger side srs warning light. Passenger seat module and occupant seat sensor module fault/ failed. Issue occurred and was consistent both when car was in motion and when stationary.
While driving my car on a road and attempting to merge onto a highway (I10) it lost the ability to accelerate. The vehicle would then not shift above 3RD gear (automatic). When I placed it manually into higher gears it tried to automatically downshift. I was unable to accelerate to merge onto the highway. I had to place on my four ways and make an emergency stop to avoid an accident causing a very unsafe driving situation. The dealership said that the turbo component had failed and needed to be replaced. After it was replaced I asked what had caused the failure and they said that nothing I did caused it. It IS apparently a common issue for the turbo component to fail in the 2012-2014 models. I was not warned about this safety issue and they said it IS caused by a known mechanical issue. They also said the replaced the turbo component with an alternate part number because the one originally in my vehicle fails so often they no longer use it. This occurs often enough they already had the part in stock. I think they should be forced to recall these faulty turbo parts. I have the service record if needed.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
On August 31, 2020, ODI upgraded PE18-014 to Engineering Analysis (EA)20-001 to continue its investigation of brake vacuum pump failures in model year (MY) 2012-2013 Range Rover Evoque vehicles and peer Jaguar Land Rover (JLR) products equipped with 2.0L GTDI engines fitted with Magna vacuum pumps. This investigative activity has focused on the cause, scope, and effect of inadequate vacuum supply at the vehicles brake booster with its attendant increases of brake pedal effort and diminished braking performance. Following a detailed analysis of data collected, the alleged defect is progressive and reasonably detectable with adequate power braking assist available prior to complete pump failure; occurs at marginal failure rates, particularly where the vehicle age is considered; and the complaint trend dissipated to one occurrence per year over the last three calendar years.Based on the analysis conducted, this investigation has been closed. The closing of this investigation does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists, based upon additional information the Agency may receive. For a detailed summary of the investigation see attached closing resume document.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10986358, 11025409, 11083348, 11131896, 11149724, 11231234, 11343256, 11425440, 11485127.
On December 1, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-014 to investigate allegations of brake vacuum pump failure in model year (MY) 2012 through 2014 Range Rover Evoque vehicles. During PE18-014, ODI identified 33 complaints and field reports related to the alleged defect in the subject vehicles. Seven of the complaints were received by ODI and 26 were reported as consumer complaints or field reports in the Jaguar Land Rover (JLR) response to ODI's Information Request letter for PE18-014. All the complaints and field reports identified by ODI involved MY 2012-2013 Range Rover Evoque vehicles. ODI's analysis of warranty data supplied by JLR identified 198 claims related to the alleged defect in MY 2012-2013 vehicles, resulting in a claim rate of 0.84 percent. ODI identified just 6 claims in the MY 2014 Range Rover Evoque vehicles, resulting in a claim rate of0.09 percent.The subject vehicles are equipped with 2.0 liter Gasoline Turbocharged Direct Injection (GTDI) engines that utilize a mechanically driven single vane rotary vacuum pump supplied by Magna International (Magna). The 2.0L GTDI engines and subject Magna vacuum pumps were used by JLR in the following applications: MY 2012-2017 Land Rover Range Rover Evoque (L538), MY 2013-2015 Land Rover LR2 (L359), MY 2015-2017 Land Rover Discovery Sport (L550), MY 2013-2015 Jaguar XF (X250), and MY 2017 Jaguar XE (X760). Field return analyses of failed vacuum pumps from these products has determined that the failures were caused by blockage of the orifice supplying lubricating oil to the pump. Magna and JLR have attributed the blockage to oil sludge resulting from failure to perform oil changes at the specified maintenance intervals.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA20-001) covering MY 2012-2013 Range Rover Evoque vehicles (subject vehicles). Other JLR products equipped with 2.0L GTDI engines and subject Magna vacuum pumps will be included in the EA as peer vehicles. The EA will further assess the causes of pump failures in the subject and peer vehicles, the frequency and trends of pump failures in each population, the reasons for differences in experience between subject and peer vehicle applications, and the effects of pump failure on brake system performance in the subject vehicles.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers: 10986358, 11025409, 11083348, 11131896, 11149724, 11231234, 11343256.
On December 16, 2016, ODI opened PE16-015 to investigate seven complaints alleging incidents of powered rollaway in model year (MY) 2012 through 2014 Land Rover/Range Rover Evoque and Jaguar XF vehicles. The complaints all alleged that the rollaway incidents occurred after the operators shifted to Park and exited the vehicle with the engine left running. All of the incidents alleged that crashes resulted from the unexpected vehicle movement and three alleged injuries. Two of the complaints counted in the opening resume (ID's 10760326 and 10884136) involved the same vehicle and incident. ODI has not received any new complaints since PE16-015 was opened, resulting in current ODI report totals of 6 incidents, 6 crashes and 3 injuries. Field data provided by Jaguar Land Rover (JLR) in response to ODI's information request letter for PE16-015 included 10 allegations of powered rollaway incidents in the subject vehicles, including 9 alleging crashes. Updates provided by JLR through October 25, 2019, have identified one additional powered rollaway allegation in the subject vehicles. The new incident included a crash allegation, bringing the JLR field incident totals to 11 incidents and 10 crashes. None of the JLR reports allege injuries. Two of the JLR reports are duplicates of incidents reported to ODI, resulting in a total of 15 incidents, 14 crashes and 3 injury allegations in the subject vehicles. ODI's analysis of system design and field incident investigative data has not identified any mechanical or electronic faults that have caused subject vehicle transmissions to shift out of Park with no operator input nor has the analysis identified any faults that would result in a failure to execute a valid Park shift selection. JLR's field investigations of powered rollaway incidents have assessed the root cause to be operator error. Based on these assessments and the low rate and declining trend in rollaway incidents, this investigation is closed. The closing of this investigation does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive. For more detailed information about field incident analysis for the subject and peer vehicles see the attached report.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers with duplicate records shown in parentheses: 10504853, 10548937, 10565212, 10631673, 10760326 (10884136), 10892346.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.