2007 Lexus GS 350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › GS 350 › 2007
These records cover every 2007 Lexus GS 350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2007 Lexus GS 350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the…
Risk and remedy
Risk
The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy
Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2006 and 2007 lexus gs300 and gs350 all wheel drive (AWD) vehicles. there IS a possibility that the plastic pad embedded into the floor carpet may interfere with the operation of the accelerator pedal.
Risk and remedy
Risk
The accelerator pedal could temporarily become stuck in a partially depressed position rather than return to the idle position. a stuck accelerator pedal may result in unintended and sustained vehicle speeds and make it difficult to stop increasing the risk of a crash.
Remedy
Dealers will modify the plastic pad on the floor carpet free of charge. the manufacturer has not yet provided an owner notification schedule. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2006 through 2008 lexus passenger cars manufactured from august 26, 2005 through august 4, 2008. micro-foreign objects in the material of the valve spring may degrade the strength of the valve spring, possibly causing the spring to break.
Risk and remedy
Risk
The engine could fail and stop suddenly while the vehicle IS in motion, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will repair the vehicles free of charge. the safety recall began on september 2, 2010. owners may contact lexus at 1-800-255-3987.
Owner complaints
57 complaints11 involved a crash1 involved a fire9 injuries
What owners report most
Latest complaints
- Vehicle speed control
TL* the contact owns a 2007 lexus GS 350. The contact stated that the vehicle accelerated independently without warning while pulling out of the driveway. As a result, the vehicle struck a tree and damaged the passenger side of the vehicle. The contact was able to stop the vehicle and drive it…
TL* the contact owns a 2007 lexus GS 350. The contact stated that the vehicle accelerated independently without warning while pulling out of the driveway. As a result, the vehicle struck a tree and damaged the passenger side of the vehicle. The contact was able to stop the vehicle and drive it home. There were no injuries. The dealer and manufacturer were not notified of the failure. The contact recently received a recall notice in the mail regarding nhtsa campaign number: 18v432000(fuel system, gasoline). The vehicle was not repaired. The failure mileage was unknown.
- Structure › Body · Unknown or other
Trunk latch nut can become loose and fall out making it impossible to close trunk
- Fuel/propulsion system
TL* the contact owns a 2007 lexus GS 350. The contact received notification of nhtsa campaign number: 18v432000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall lexus of eugene (380 goodpasture island rd, eugene…
TL* the contact owns a 2007 lexus GS 350. The contact received notification of nhtsa campaign number: 18v432000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kendall lexus of eugene (380 goodpasture island rd, eugene, or 97401, (855) 981-5525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Visibility/wiper
Cannot see out of the rearview mirror due to back streaks, this IS a known issue with this vehicle, this should be a safety recall
- Air bags · Air bags › Side/window
While driving highway, without any impact on the car, no accident occured, airbag on passenger side deployed without any reason.
- Air bags
Takata recall my car was involved in a accident and I was hit by the right side panel and thrown up against another vehicle and then slammed into a pavement wall on the freeway I was only traveling about 10 miles when I was struck by a car traveling 70 miles and my airbags did not deploy causing…
Takata recall my car was involved in a accident and I was hit by the right side panel and thrown up against another vehicle and then slammed into a pavement wall on the freeway I was only traveling about 10 miles when I was struck by a car traveling 70 miles and my airbags did not deploy causing injuries to my arm resulting in me having to have surgery and now I have a rod in my arm for life don't understand why these airbags didn't deploy and if not then what wasn't the GS 350 on the list cause somewhere mines went faulty
- Air bags
TL* the contact owns a 2007 lexus GS 350. While the vehicle was occupied with the engine on and the gear shifted in park, the front passenger curtain air bag and the rear passenger air bag (located between the back rest area) abruptly deployed. The contact heard a hissing noise prior to the…
TL* the contact owns a 2007 lexus GS 350. While the vehicle was occupied with the engine on and the gear shifted in park, the front passenger curtain air bag and the rear passenger air bag (located between the back rest area) abruptly deployed. The contact heard a hissing noise prior to the failure. There were no injuries. A lexus engineer inspected the vehicle at the lexus dealer (3150 adams street, riverside, ca, 92504 phone: 951-353-0903). The investigation concluded that the air bag failure was not caused by a manufacturer defect. The contact was also advised that the vin was included in an unknown air bag recall. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 135,000. updated 09/20/17*lj *cn
- Wheels
Bridgestones pontanza tires size (245-45-18) tires have fallen apart twice , meaing two different set of tires have large blow outs on the sides . Have taking them to firestone to be replaced both times and explained a recall need to be done before someone IS killed and they just shrug it off. Car was sitting both time in drive way and notice flat tires. Went to change them out an noticed large holes.
- Exterior lighting
I also have a headlight that has intermittently not worked. I run my lights on the auto feature. In the last 6 months, I have noted that the left headlight only turns on some of the time. I need to check it, turn the lights off, then back on to get it to work. Happens about 20% of the time and IS a…
I also have a headlight that has intermittently not worked. I run my lights on the auto feature. In the last 6 months, I have noted that the left headlight only turns on some of the time. I need to check it, turn the lights off, then back on to get it to work. Happens about 20% of the time and IS a safety issue. about 3 years ago, someone followed me into a store and told me that my left headlight was out. When I left and turned the car on, then checked the headlights, they were working. I now realize that this IS when it started.
- Exterior lighting
I have a problem with a head light going out intermittently, and occasionally both bulbs and what appears to be the back bulbs too go out leaving my car completely dark, interior lights are sometimes included. A quick off/on of the light switch and the lights are back to normal. I will…
I have a problem with a head light going out intermittently, and occasionally both bulbs and what appears to be the back bulbs too go out leaving my car completely dark, interior lights are sometimes included. A quick off/on of the light switch and the lights are back to normal. I will intermittently turn my lights off then back on so I can control the darkness. I love my lexus, but feel very unsafe in it, as the lights could go dark and I can't respond quick enough or oncoming traffic will not see me around a curve. I took the car in a couple of years ago to my lexus dealer, tom williams, and they told me the car battery was weak and causing the problem, shortly thereafter I did replace the battery, but that did not solve the problem. When I bring it to lexus, they only test it during the day. Still don't know what the problem IS. I recently had the car in for the fuel system recall and they rechecked and said again they could not reproduce the problem, I felt like they were telling me I was lying. the most recent incident occurred with 102,000 miles on it, but it has been happening for several years since about 60,000 miles
- Engine
TL* the contact owns a 2007 lexus GS 350. After taking the vehicle to the dealer to be remedied per nhtsa campaign number: 13v395000 (engine), it was diagnosed that one of the engine valves was bent. In addition, the engine's rocker was fractured and both the valves and rocker needed to be…
TL* the contact owns a 2007 lexus GS 350. After taking the vehicle to the dealer to be remedied per nhtsa campaign number: 13v395000 (engine), it was diagnosed that one of the engine valves was bent. In addition, the engine's rocker was fractured and both the valves and rocker needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 88,000. The vin was not provided.
- Exterior lighting · Fuel/propulsion system
Low beam xenon headlight on drivers side intermittently shuts off. At times both low beam headlights flicker and shut off completely causing no vision at night. When the lights are switched off then back on they work once again but usually for a few minutes only. also, there's always a strong gasoline smell in the car, while sitting still. Once the car IS in motion, the smell seems to go away.
- Service brakes
The design and failure of the rear brake calipers, the rear brake calipers constantly rust and seize making them stick and cause a safety issue because the brakes will lock and start smoking. Even after repair the brakes will seize again after a year or sometime sooner. It IS a known defect by lexus but still not covered as a recall/safety issue.
- Air bags
TL* the contact owns a 2007 lexus GS 350. While driving 21 mph, the contact crashed into a parked vehicle. The air bags failed to deploy. The contact sustained back, neck, and shoulder injuries that required medical attention. A police report was filed. The vehicle was towed to a collision center and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,800.
- Air bags
TL* the contact owned a 2007 lexus GS 350. While driving at approximately 21 mph, the contact crashed into a parked vehicle. the air bags did not deploy. A police report was filed. the contact sustained unknown injuries that required medical attention. The vehicle was destroyed. the manufacturer was notified of the failure. the failure mileage was unknown.
- Electrical system
My trunk not open with remote key or it not open with trunk release button near driver side dash board. [xxx] [xxx]@comcast.net information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).' *jb
- Electrical system · Engine
TL* the contact owned a 2007 lexus GS 350. While driving approximately 5 mph, flames appeared from the front passenger side of the vehicle without warning. The contact pulled over and the entire passenger side was engulfed in flames. The fire department responded and extinguished the fire. The…
TL* the contact owned a 2007 lexus GS 350. While driving approximately 5 mph, flames appeared from the front passenger side of the vehicle without warning. The contact pulled over and the entire passenger side was engulfed in flames. The fire department responded and extinguished the fire. The vehicle was towed to the dealer and was not diagnosed; however, the vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
- Fuel/propulsion system
Received urgent safety recall notice (elf-potential fuel pressure sensor leak - can cause fire!). called dealership to make appointment to repair. they said they did not have the part, would have to order and call me to schedule appointment. could be as long as a month! unacceptable! why…
Received urgent safety recall notice (elf-potential fuel pressure sensor leak - can cause fire!). called dealership to make appointment to repair. they said they did not have the part, would have to order and call me to schedule appointment. could be as long as a month! unacceptable! why didn't lexus/toyota have enough parts ready to ship to accommodate the repairs? they know how many cars it affects and the recall came out in october of 2014. they had plenty of time to be ready & have the parts available to get them to the repair facilities in a timely manner. this IS a safety issue and I don't feel real safe right now. *tr
- Fuel/propulsion system
I received a recall notice about two months ago and after numerous calls to my local dealer, akron canton lexus, nothing has been resolved, no replacement has been made and have not received any help from my local dealer. The recall involves a potential fuel pressure sensor leak which I might think may be a serious issue to address especially since important safety recall notice IS written in red ink!! *tr
- Fuel/propulsion system
Tl*the contact owns a 2007 lexus GS 350. The contact received notification of nhtsa campaign number: 14v647000 (fuel system, gasoline) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure.
- Exterior lighting
I noticed the next day after I purchase the vehicle, that the right headlight was out but the rest were on. I called the dealer and told them about the problem and they told me to bring it in. The next day the lights were on so I didn't take it back. Since then, it happens every time I turn the…
I noticed the next day after I purchase the vehicle, that the right headlight was out but the rest were on. I called the dealer and told them about the problem and they told me to bring it in. The next day the lights were on so I didn't take it back. Since then, it happens every time I turn the lights on in the evening. I bought the car without an extended warranty, so I didn't take it back. Since then I have purchased an extended warranty through an outside company, but since I have seen this same problem on several cars similar to mine, I decided to report it before I decided to pay a deductible out of pocket. It's not just the right headlight, sometimes it's the right, sometimes it's both and the fog lights just stay on. *tr
- Vehicle speed control
TL* the contact owns a 2007 lexus GS 350. The contact stated that while stopped at a traffic light, the vehicle surged forward and revved up while the brake was depressed. The contact stated that the vehicle was placed in neutral in order to avoid surging forward. The contact mentioned that the…
TL* the contact owns a 2007 lexus GS 350. The contact stated that while stopped at a traffic light, the vehicle surged forward and revved up while the brake was depressed. The contact stated that the vehicle was placed in neutral in order to avoid surging forward. The contact mentioned that the vehicle stability control warning light illuminated a day before the incident. The vehicle was not diagnosed or repaired. The manufacturer had not been notified of the failure. The approximate failure mileage was 73,000.
- Engine
My car had several recalls on it I just recently started getting mail on the recall I got the first letter in feb and the second at the end of march and it had to do with 3 parts valve spring , actuator, valve varient timing the week after I got my 2ND recall letter my car just stopped working…
My car had several recalls on it I just recently started getting mail on the recall I got the first letter in feb and the second at the end of march and it had to do with 3 parts valve spring , actuator, valve varient timing the week after I got my 2ND recall letter my car just stopped working when I filled it with gas, but 2 days before that I was driving then vsc, engine , ABS lights all came on and I lost power with no acceleration ,i took it to toyota and it was diagnosed and I was told I needed the recall items (3) replaced, I then was directed to take it to lexus and they refused to honor the recall and the parts that caused my car to break down. The recall parts which they wont replace I was told it was out of warranty and to many miles . So I was told I have to get the parts fixed that were on recall in order for them to look at the car I spoke to corporate mrs judy combs she asked bobby rahal if they can assist with getting my car fixed because of the recall items and they declined instead I got a bill for 5427.00 if I wanted it fixed. And the service guy [xxx] told me the reason the car broke down IS because of the recall items and he would love to fix it but his manager said no. So lexus refused to honor the recall and I have to get my car fixed in order for them to look at it. I was sent a invoice that said lexus the corporate office declined to help but it was the actual dealer that declined to replace the recalled parts. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Engine · Vehicle speed control
2007 lexus ES 350. consumer writes in regards to vehicle unintended acceleration. *smd the consumer stated she experienced sudden acceleration for 2 miles, that took the vehicle from 60 mph to 85 plus mph. During the acceleration period, she could not slow down despite taking her foot off the…
2007 lexus ES 350. consumer writes in regards to vehicle unintended acceleration. *smd the consumer stated she experienced sudden acceleration for 2 miles, that took the vehicle from 60 mph to 85 plus mph. During the acceleration period, she could not slow down despite taking her foot off the accelerator and pressing the brake pedal repeatedly. The vehicle eventually slowed down on its on accord and decelerated. She was able to stop the vehicle. The consumer also noticed the tachometer needle usually registered between 2000 and 3000 rpm's, began to widely fluctuate between 2000-6000 rpms with no corresponding change in the vehicle engine sound. *Jb
- Equipment › Appliance › Air conditioner
2007 lexus GS 350. consumer writes in regards to passenger side floor gets wet when a/c IS on. *smd the dealer un-clogged a drain.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Unintended and Uncontrolled Acceleration
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested…
On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
- 10205357Fuel Delivery Pipe Replacement
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205340HVAC Odor Maintenance
- 10205339Wiper Blade Maintenance and Cleaning
- 10205331Immobilizer and Smart Key Reset
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205297World Standard Automatic Transmission Fluid
- 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
- 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
- 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10168547Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
- 10168546Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
- 10168519TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10167966Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10163731TSB: Some 2006 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10159696TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10159694TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
- 10142887Warranty Policy Bulletin: Lexus has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator Assembly.
- 10134473LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
- 10134150Region Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
- 10134149Region Letter: Safety Recall completion is important not only in satisfying government requirements, but also is an integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
- 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
Every Lexus GS 350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.