2014 Lexus GS 350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › GS 350 › 2014
These records cover every 2014 Lexus GS 350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2014 Lexus GS 350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Owner complaints
16 complaints5 involved a crash2 injuries
What owners report most
Latest complaints
- Steering
Intermittent issue with steering getting stuck at highway speeds. Jolts back into place after a few seconds. No warning lights on display. Mechanic unable to replicate it since it happens intermittently.
- Steering
I purchased a used 2014 lexus gs350 f-sport in late 2019. Not long after purchase I always noticed that the steering wheel was never straight, seemed a little to the right and when driving on freeway the steering wheel would feel as if it sticks a little to that position and when trying to align…
I purchased a used 2014 lexus gs350 f-sport in late 2019. Not long after purchase I always noticed that the steering wheel was never straight, seemed a little to the right and when driving on freeway the steering wheel would feel as if it sticks a little to that position and when trying to align the car to the lane, I have to use a little strength just for the steering to move a little and then it would feel like it pulls to the opposite direction. Every time that happens it looks like I'm swerving for no reason and feels very unsafe specially when other vehicles are next to me. I took the car to the dealership to get an alignment and the problem didn't go away and the steering wheels was still facing toward the right. So I took it back for a second time and they re did the alignment along with test driving it and couldn't duplicate the problem. They said the car was fine. I replaced the rear tires as they were getting a little low and thinking maybe somehow they had something to do with the alignment after replacing the tires the issue has actually gotten more consistent and it's getting very annoying. Besides annoying I don't feel safe driving it, but I don't have a choice at the moment. Fortunate to not have been involved in any accidents but I'm scared of driving it in the rain or on long trips.
- Seats
Passenger seat frame had to be replaced at my cost because it was sending a faulty signal to air bag and the only way the dealer could erase the air bag code was to replace the seat frame at a cost of $1500 also with the seats, the driver seat slides back and forth when applying the brakes…
Passenger seat frame had to be replaced at my cost because it was sending a faulty signal to air bag and the only way the dealer could erase the air bag code was to replace the seat frame at a cost of $1500 also with the seats, the driver seat slides back and forth when applying the brakes approximately 1 inch making for an unsafe procedure when applying brakes. it startles the driver and causes a severe distraction. the seat will slide back and forth until the vehicle comes to a complete stop, which makes applying constant pressure on the brake pedal to be impossible.
- Fuel system, gasoline
TL* the contact owned a 2014 lexus GS 350. The contact stated that while driving at 35 mph, left approaching an on ramp, the vehicle began to shudder and stalled out while the accelerated pedal was depressed. The vehicle hesitated to accelerate causing another vehicle to crash into the contacts…
TL* the contact owned a 2014 lexus GS 350. The contact stated that while driving at 35 mph, left approaching an on ramp, the vehicle began to shudder and stalled out while the accelerated pedal was depressed. The vehicle hesitated to accelerate causing another vehicle to crash into the contacts vehicle causing the vehicle to spin in 360 and end up in the middle of the road. all air bags deployed. A police report was filed and the contact received medical attention. The contact sustained minor injuries to the chest and went to the hospital the following day. The police towed the vehicle to a lot and deemed the vehicle a total loss. No dealer was contacted. The manufacturer was not made aware of the failure. The contact mentioned that he received a recall notification for nhtsa campaign number: 20v012000 (fuel system, gasoline) which could be a possible solution to the failure that occurred. The failure mileage was approximately 6,250.
- Fuel/propulsion system
A recall notice was issued on january 12, 2020 to replace the fuel pump on my lexus. I contacted parkplace lexus in grapevine, texas twice and most recently about a month ago and was told that the parts have not yet arrived. I was told that the fuel pump could fail abruptly while the car IS being driven potentially causing an accident.
- Fuel/propulsion system
There's a recall on my car for the fuel pump which I was notified last month about this issue. They are still working on a solution for the issue but this isn't happening as quick as it should. I'm concerned driving knowing that my car could possibly stall at any moment as I drive on one the…
There's a recall on my car for the fuel pump which I was notified last month about this issue. They are still working on a solution for the issue but this isn't happening as quick as it should. I'm concerned driving knowing that my car could possibly stall at any moment as I drive on one the busiest freeways in dallas on a daily basis. I would like to see if I could have this repair expedited as I am concerned for my safety at this point. *tr
- Electrical system
Both front door lock actuators stopped working within a week just after 65,000 miles. There are many many others out there complaining about this same issue for this generation gs350. Hope to see lexus recall to maintain quality and reliability reputation. The repair costs are very unreasonable.
- Electrical system
Both front door lock actuators are not working. They failed within days at 60,000 miles. cost to replace by dealer IS prohibitive. I have found out that ths IS a common issue brand wise.
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2014 lexus GS 350. While driving 35 mph, the sun roof exploded without impact. The contact sustained injuries to the arms, which required medical attention. There were no warning indicators illuminated. The contact called the local dealer (sterling mccall lexus, 10025…
TL* the contact owns a 2014 lexus GS 350. While driving 35 mph, the sun roof exploded without impact. The contact sustained injuries to the arms, which required medical attention. There were no warning indicators illuminated. The contact called the local dealer (sterling mccall lexus, 10025 southwest freeway, houston, tx 77074, (713) 995-2600) and was informed that the vehicle was not covered under a warranty. The vehicle was taken to an independent mechanic who diagnosed that the sun roof needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 49,000.
- Engine · Service brakes · Steering
While driving at approximately 40 mph, I experienced an engine stall. this caused difficulty in steering and braking resulting in an accident.
- Power train · Service brakes
On a hill in a residential community, car in drive with foot on the brake , let passenger out started to park then car started going backward down hill and there were no brakes to stop ,therefore had to hit something to stop car from going down hill and gaining speed where I could of been killed. Hit a large planter in front of a house.
- Vehicle speed control
TL* the contact owns a 2014 lexus GS 350. While driving 60 mph, the vehicle accelerated to nearly 100 mph on its own. The contact had to hit an object on the side of the road in order to stop the vehicle. There were no injuries and a police report was not filed. The vehicle was towed to the dealer…
TL* the contact owns a 2014 lexus GS 350. While driving 60 mph, the vehicle accelerated to nearly 100 mph on its own. The contact had to hit an object on the side of the road in order to stop the vehicle. There were no injuries and a police report was not filed. The vehicle was towed to the dealer where it was determined that it could take thirty days to determine the cause of the failure. The vehicle was not repaired. The failure mileage was 17,200.
- Engine
Car has electric start, on several occasions came outside a few hours after parking and shutting cut car off to find the car was running again, despite not having touch the keys. More recently parked in my garage shut car off came inside with keys in pocket went out to garage 2 hours later to find…
Car has electric start, on several occasions came outside a few hours after parking and shutting cut car off to find the car was running again, despite not having touch the keys. More recently parked in my garage shut car off came inside with keys in pocket went out to garage 2 hours later to find the car started on its own and with the garage door closed for the night could have resulted in carbon monoxide poisoning if we had not gone out to the garage again that evening.
- Seats
TL* the contact owns a 2014 lexus GS 350. The contact stated that the front driver side seat was very uncomfortable while driving at various speeds, which caused the contact to have back pains. The vehicle was not diagnosed or repaired. The dealer stated that the seat may need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 13,300.
- Traction control system
TL* the contact owns a 2014 lexus GS 350. While driving 10 mph, the vehicle lost traction and crashed into a ditch after the traction warning indicator illuminated. There were no injuries and a police report was not filed. The contact was driving during inclement weather and stated that the…
TL* the contact owns a 2014 lexus GS 350. While driving 10 mph, the vehicle lost traction and crashed into a ditch after the traction warning indicator illuminated. There were no injuries and a police report was not filed. The contact was driving during inclement weather and stated that the traction warning indicator illuminated several times. The vehicle was towed to the dealer who diagnosed that the vehicle needed snow tires. The vehicle was equipped with snow tires. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000. updated 2/24/15*cn updated 9/15/17*cn
- Engine · Power train
Three times in the last week I have experience a dangerous hesitation in accelerating at a low speed after applying the brakes. no matter how hard I press down on the accelerator, the car does not respond. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10235219DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235215TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10230353TI: 19LE05 Expired December 1, 2022
- 10230352DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351TI: 19LE05 Expired December 1, 2022
- 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
- 10224118TSB: Some 2013 ? 2022 model year Lexus vehicles equipped with a 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during slow (parking lot) speed turns. The clicking noise that can be heard during sharp turns is a normal condition for certain vehicles originally equipped with a lightweight two-piece aluminum rotor assembly. For customers who find this objectionable, an alternative steel rotor is available. Before performing the repair in this bulletin, it is recommended to review the visual differences of the steel rotor with the customer.
- 10220193TSB: Some 2013 ? 2022 model year Lexus vehicles equipped with a 2WD drivetrain and the F Sport package may exhibit a clicking noise from the front wheel area during slow (parking lot) speed turns. The clicking noise that can be heard during sharp turns is a normal condition for certain vehicles originally equipped with a lightweight two-piece aluminum rotor assembly. For customers who find this objectionable, an alternative steel rotor is available. Before performing the repair in this bulletin, it is recommended to review the visual differences of the steel rotor with the customer.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205386Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .
- 10205384DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
- 10205383Spots in Window Glass - vehicle exterior
- 10205381Intermittent Audio from Podcasts on iPhones Running iOS 7.0
- 10205380How to play itunes radio using the vehicle's Audio System
- 10205379Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
- 10205378When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
- 10205377XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
- 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205371Navigation and Audio System Update/ Upgrade USB Directory.
- 10205369Navigation and Audio System Update/ Upgrade USB Directory
- 10205368Phone Call History deletion Audio/Visual/Telematics All 2013-14 Lexus
- 10205367Phone Call History Deletion on Vehicles with Entune - Audio/Visual/Telematics
- 10205359Oil Viscosity Applicability and Cfhange Interval Guide
- 10205358Oil Viscosity Applicability and Cfhange Interval Guide
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205344HDD navigation Map kUpdate Process (EMV-N)
- 10205343HDD Navigation Gracenote Database Update Process (EMV-N)
- 10205340HVAC Odor Maintenance
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205328Tire Positioning Before New Vehicle Delivery
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205326Battery Maintenance for In-Stock Vehicles.
- 10205325Leather Care Best Practices.
- 10205320Speed Turns (Non F-Sport Vehicles)
Every Lexus GS 350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.