2009 Lexus GS 350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Lexus › GS 350 › 2009
These records cover every 2009 Lexus GS 350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2009 Lexus GS 350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2007-2011 Lexus GS350 and GS450h, 2006-2013 Lexus IS350 and 2010-2014 Lexus IS350C vehicles, equipped with 3.5L V6 2GR-FSE gasoline engines. The diaphragms in the fuel pulsation dampers may harden over time and develop cracks, possibly causing a fuel leak.
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Toyota will notify owners, and dealers will replace the fuel delivery pipe with a new pipe that has improved pulsation dampers, free of charge. The recall began August 23, 2018. Owners may contact Lexus customer service at 1-800-255-3987. Toyota's number for this recall is JLF.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2007-2010 Lexus LS vehicles manufactured May 9, 2006, to July 20, 2010, 2006-2011 Lexus GS vehicles manufactured January 6, 2005, to September 10, 2010, and 2006-2011 Lexus IS vehicles manufactured August 30, 2005, to September 10, 2010. Due to anti-corrosion plating…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Toyota will notify owners, and dealers will clean and reseal the fuel pressure sensor mounting area, free of charge. The recall began March 3, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota is recalling certain model year 2007-2011 Lexus GS350 vehicles manufactured June 19, 2006, through July 12, 2011; and model year 2006-2011 Lexus IS350 vehicles manufactured May 27, 2005, through July 13, 2011; and model year 2010-2011 Lexus IS350c vehicles manufactured November 25, 2009, through July 19, 2011. These vehicles, equipped with the…
Risk and remedy
Risk
The loose bolts could cause the VVT gear housing and sprocket to separate and result in the engine stopping while the vehicle is being driven, increasing the risk of a crash.
Remedy
Toyota will notify owners, and Lexus dealers will replace the VVT unit free of charge. Owners may contact Toyota at 1-800-331-4331.
Owner complaints
8 complaints3 involved a crash
What owners report most
Latest complaints
- Fuel/propulsion system
TL* the contact owns a 2009 lexus GS 350. When accelerating, the contact detected an abnormal odor entering the cabin of the vehicle. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v432000 (fuel system, gasoline) at the end of august 2018, but continued to…
TL* the contact owns a 2009 lexus GS 350. When accelerating, the contact detected an abnormal odor entering the cabin of the vehicle. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 18v432000 (fuel system, gasoline) at the end of august 2018, but continued to experience the failure. The vehicle was taken to coliseum lexus of oakland (located at 7273 oakport st, oakland, ca 94621, (510) 858-2658), but was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 155,000.
- Engine · Power train · Service brakes
2009 lexus GS 350. Consumer stated the first time he experienced sudden acceleration, he was pulling out of his driveway, when the vehicle surged forward uncontrollably. He applied the brake, but could only stop the vehicle by putting the transmission gear into neutral. Fortunately, there was…
2009 lexus GS 350. Consumer stated the first time he experienced sudden acceleration, he was pulling out of his driveway, when the vehicle surged forward uncontrollably. He applied the brake, but could only stop the vehicle by putting the transmission gear into neutral. Fortunately, there was adequate space and time to take action and avoid an accident. The consumer took the vehicle to the dealer, but they were unable to duplicate the problem. The second event took place nearly a year later, as the consumer was pulling into a parking space, when the vehicle suddenly surged forward uncontrollably. I'm quoting an excerpt from another report that I found documented on your website which IS almost the exact same history as mine. The only difference IS the last and most recent episode resulted in a minor crash. I was going to work in phila on a tues morning at about 6:45 when I saw the car in front of me stopping for a red light and proceeded to brake, only to have the car lurch forward when I had my foot fully depressing the brake and the speed had already declined to about 5 miles per hour. My front bumper made contact with the rear of the car in front and after coming to a complete stop, again surged forward to hit the car a second time. Both drivers got out to examine if there was any damage and finding none except for a possible minor scratch to the rear bumper of the car I hit, we decided not to file a police report. The weather that morning was bitterly cold but the recent snow fall in phila had been cleared and the road was dry. I reported the incident to lexus and an incident report was filed with toyota who sent an investigator to recover the edr which I have on a thumb drive and IS being analyzed by toyota. Dealership service dept could not replicate the problem but assured me the car was safe to drive. I'm requesting an independent review of the data. *tr
- Vehicle speed control › Accelerator pedal
2009 lexus GS 350. Consumer states unintended acceleration on several occasions. *tgw the consumer stated the first time he experienced sudden acceleration, he was pulling out of his driveway, when the vehicle surged forward uncontrollably. He applied the brake, but could only stop the vehicle by…
2009 lexus GS 350. Consumer states unintended acceleration on several occasions. *tgw the consumer stated the first time he experienced sudden acceleration, he was pulling out of his driveway, when the vehicle surged forward uncontrollably. He applied the brake, but could only stop the vehicle by putting the transmission gear into neutral. Fortunately, there was adequate space and time to take action and avoid an accident. The consumer took the vehicle to the dealer, but they were unable to duplicate the problem. the second event took place nearly a year later, as the consumer was pulling into a parking space, when the vehicle suddenly surged forward uncontrollably. The consumer did not have time or adequate space and consequently, he struck a bike rack and several bicycles. A police report was filed. The third event happened less than 24 hours after picking the vehicle up from the repair shop. The consumer was braking to slow down as he was coming off a bridge ramp. About two-thirds of the way down, the vehicle began to surge once more. He inadvertently stuck the side of an unoccupied parked truck to avoid rear-ending a car waiting the turn of a traffic light. The police report stated the problem was due to a defective accelerator pedal. the consumer stated he paid an early termination fee of $3,000 and returned the vehicle to lexus. *Jb updated 01/05/12.
- Vehicle speed control
2009 lexus gs350. Consumer states that cruise control does not work when going up or down a hill or incline. *kb the dealer informed the consumer that was the way the cruise control worked on the vehicle and it would not work while going up or down a hill, but the vehicle would accelerate or…
2009 lexus gs350. Consumer states that cruise control does not work when going up or down a hill or incline. *kb the dealer informed the consumer that was the way the cruise control worked on the vehicle and it would not work while going up or down a hill, but the vehicle would accelerate or decelerate depending upon whether the vehicle was traveling up or down an incline. The consumer stated on three occasions, when the brake pedal was released the vehicle accelerated before contact was made with the gas pedal.
- Engine and engine cooling · Power train
Lexus gs350: experiencing ongoing engine knocking noises during startup, idle, and stop light situations. dealer service assured that it was normal operation, however the noises did not come until about 9500 miles. It does not sound normal.
- Tires
Tl*the contact owns a 2009 lexus gs350 equipped with dunlop sport p225/50/r17 tires. The contact noticed that the front passenger and rear drivers side tires displayed blisters on the sidewalls. The dealer stated that the tires needed to be replaced at the contacts expense. The tires were not…
Tl*the contact owns a 2009 lexus gs350 equipped with dunlop sport p225/50/r17 tires. The contact noticed that the front passenger and rear drivers side tires displayed blisters on the sidewalls. The dealer stated that the tires needed to be replaced at the contacts expense. The tires were not replaced when the complaint was filed. The failure and current mileages were 6,224. The vin and dot numbers were unavailable when the complaint was filed.
- Vehicle speed control › Accelerator pedal
Tl*the contact owns a 2009 lexus GS 350. The contact stated that while the vehicle was parked it accelerated and crashed into a garage. the contact called the police and a report was filed. no one was injured. The front passenger side of the vehicle was damaged. The air bags did not deploy. the…
Tl*the contact owns a 2009 lexus GS 350. The contact stated that while the vehicle was parked it accelerated and crashed into a garage. the contact called the police and a report was filed. no one was injured. The front passenger side of the vehicle was damaged. The air bags did not deploy. the contact stated that the accelerator pedal was the cause of the crash. The failure mileage was 2,000. updated 3/17/10 *cn updated 06/14/10.*jb
- Exterior lighting › Headlights
Tl*the contact owns a 2009 lexus gs350. The headlights are shining too low to the ground. The farthest they shine IS 15 feet in front him while driving at night. The dealer stated that they have been adjusted as far as they can within the nhtsa specifications. The failure mileage was 1,200. updated 02/1710 *bf updated 02/19/10.*jb
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205376Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205375Window and Windshield kProduct Report Tips - Multiple Vehicles
- 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205340HVAC Odor Maintenance
- 10205339Wiper Blade Maintenance and Cleaning
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10205312Theft Deterrent/Keyless Entry.
- 10205297World Standard Automatic Transmission Fluid
- 10204556TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10173987TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
- 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
- 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10168547Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
- 10168546Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
- 10168519TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10167966Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
- 10164328TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit
- 10163731TSB: Some 2006 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10162746TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
- 10159696TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10159694TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.
Every Lexus GS 350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.