2008 Lexus RX350

Owner complaints

What owners report most

1. Structure24
2. Unknown or other20
3. Steering18
4. Electrical system17
5. Vehicle speed control15
6. Engine12
7. Exterior lighting10
8. Power train7
9. Service brakes6
10. Air bags6

Latest complaints

• Dec 19, 2019VA109,000 mi
  Structure › Body › Trunk lid
  TL* the contact owns a 2008 lexus rx350. The contact stated that the automatic trunk door closed down on a family member without warning. There was no injury. The failure occurred several times with the trunk door automatically closing without warning. The contact scheduled a diagnostic appointment…

  TL* the contact owns a 2008 lexus rx350. The contact stated that the automatic trunk door closed down on a family member without warning. There was no injury. The failure occurred several times with the trunk door automatically closing without warning. The contact scheduled a diagnostic appointment at lexus of richmond (703 midlothian turnpike, richmond, va 23235, (804) 323-8000). The manufacturer was not notified. The failure mileage was 109,000.

• Oct 11, 2019CO103,000 miCrash
  Power train · Service brakes · Steering · Vehicle speed control
  TL* the contact owns a 2008 lexus rx350. While reversing, the vehicle spontaneously accelerated and crashed into three trees. The steering wheel became uncontrollable/inoperable and the brake pedal was applied, but traveled to the floorboard. The contact turned off the ignition to stop the vehicle.…

  TL* the contact owns a 2008 lexus rx350. While reversing, the vehicle spontaneously accelerated and crashed into three trees. The steering wheel became uncontrollable/inoperable and the brake pedal was applied, but traveled to the floorboard. The contact turned off the ignition to stop the vehicle. There were no warning indicators illuminated. There were no injuries. The police department arrived, but a report was filed 3 days later. The air bags did not deploy. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. The manufacturer inspected the vehicle and stated components were working properly and consumer made no attempt to stop or steer. The vehicle was unable to be driven. The failure mileage was 103,000. Vehicle also crashed into 1 car.*pm consumer's insurance company stated car was totaled. ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).'*jb

• Sep 30, 2019KS80,000 mi
  Structure › Body
  TL* the contact owns a 2008 lexus rx350. The contact stated that the entire dashboard was cracking from the driver's side to the passenger side. The vehicle was taken to lexus of wichita (1555 n greenwich rd, wichita, ks 67206, (316) 779-2606) where the contact was informed that the failure was…

  TL* the contact owns a 2008 lexus rx350. The contact stated that the entire dashboard was cracking from the driver's side to the passenger side. The vehicle was taken to lexus of wichita (1555 n greenwich rd, wichita, ks 67206, (316) 779-2606) where the contact was informed that the failure was cosmetic; therefore, it would not be repaired for free. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 80,000.

• Aug 16, 2019SC
  Structure

  2008 lexus RX. Consumer writes in regards to deteriorating dash board. *Ld *js

• Apr 29, 2019GA185,000 mi
  Engine
  Massive catastrophic oil leak. Noticed hot oil smell. No oil on dipstick. Oil spraying out at bottom of engine, right front. Car towed to shop. Oil hose between cooler and filter burst. Known problem. Toyota/lexus has made an upgraded part but not notified most owners and will not replace until it…

  Massive catastrophic oil leak. Noticed hot oil smell. No oil on dipstick. Oil spraying out at bottom of engine, right front. Car towed to shop. Oil hose between cooler and filter burst. Known problem. Toyota/lexus has made an upgraded part but not notified most owners and will not replace until it fails. When it fails car can catch fire and severe engine damage results. Many videos and reports on the internet as this IS a widespread problem.

• Dec 27, 2018WI89,000 mi
  Steering
  I was told I need a new rack & pinon due to leakage with less than 92,000 miles on the vehicle. I bought the car used just 2 years ago and had all regular maintenance records from previous owner & dealer service. have had regular service since purchasing it - which IS how issue was discovered.…

  I was told I need a new rack & pinon due to leakage with less than 92,000 miles on the vehicle. I bought the car used just 2 years ago and had all regular maintenance records from previous owner & dealer service. have had regular service since purchasing it - which IS how issue was discovered. will cost over $1500 to repair. upon doing some investigation on-line, I see I am not the only owner experiencing this in under 100,000 mileages.

• Nov 29, 2018NM80,000 mi
  Engine

  TL* the contact owns a 2008 lexus rx350. While driving 65 mph, the oil cooler line burst and all the oil leaked out. The vehicle was towed to the contact's home where he replaced the oil cooler line himself. The contact found there was internal engine damage and a hole in the bottom of the engine. The dealer and the manufacturer were not contacted. The failure mileage was 80,000.

• Oct 23, 2018CA120,300 mi
  Power train
  There was a wining sound coming from under the hood. when I started my SUV up in the morning there was a loud wining sound. the sound lowered as the car warmed up, nut when I put the care in drive and accelerated the nous became louder. I took my car in to the dealer they said it has the power…

  There was a wining sound coming from under the hood. when I started my SUV up in the morning there was a loud wining sound. the sound lowered as the car warmed up, nut when I put the care in drive and accelerated the nous became louder. I took my car in to the dealer they said it has the power steering so I had them replace the power steering pump. but before they returned the car to me they called me and said the noise was still there and that I now needed a transmission overhaul. At 120,000 miles this should not be happening. I was told that they could clean the transmission oil motor pan and that could stop the noise for now. The dealer cleaned oil pan and the noise stopped. I and told that this IS a temporary fix and that I will need a new transmission soon. I think if this IS happening to others that there should be a recall on the transmission of the 2008 RX 350.

• Sep 18, 2018PA151,500 mi
  Electrical system

  Rear liftgate handle melting when car IS operational. Hot to the touch. Have read this has happened to multiple lexus/toyota models.

• Aug 22, 2018OH
  Structure › Body

  My dashboard has a serious cracking issue. It IS also sticking and IS melting caused by heat. I was never notified that there was a recall and replacement on the dashboard. Once I researched the dashboard issue online I contacted lexus on june 01, 2017. The told me that since it was not a safety issue and it was only cosmetic issue that by law they did not have to notify me. I think this IS very unfair.

• Aug 14, 2018PA117,000 mi
  Exterior lighting › Headlights
  TL* the contact owns a 2008 lexus rx350. While driving 65 mph, the headlights failed and impaired the driver's vision. The headlight warning indicator illuminated. The vehicle was taken to lexus of cherry hill (1230 route 73 south, mount laurel, nj 08054, (856) 393-4583) where the failure was…

  TL* the contact owns a 2008 lexus rx350. While driving 65 mph, the headlights failed and impaired the driver's vision. The headlight warning indicator illuminated. The vehicle was taken to lexus of cherry hill (1230 route 73 south, mount laurel, nj 08054, (856) 393-4583) where the failure was diagnosed, but the contact was unaware of the diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was 117,000.

• Jul 21, 2018CA
  Seat belts · Unknown or other

  Seat belt in the back passenger side not working. cracked dash board.

• Jul 20, 2018CA89,000 mi
  Seat belts · Seat belts › Rear/other › Buckle assembly · Structure › Body

  TL* the contact owns a 2008 lexus rx350. The contact stated that the dashboard was cracked on the front passenger side of the vehicle. The contact also stated that the rear passenger seat belt unbuckled without warning. The dealer and manufacturer were not made aware of the failures. The failure mileage was approximately 89,000. *Dt updated 12/18/18*jb

• Jun 26, 2018IN144,000 mi
  Engine and engine cooling › Cooling system · Engine and engine cooling › Cooling system › Hoses/lines/piping/fittings
  TL* the contact owns a 2008 lexus rx350. While driving 30 mph, the vehicle made an abnormal noise and the esp, oil, and engine warning indicators illuminated. The vehicle was taken to the dealer (tom wood lexus, 4610 e 96TH st, indianapolis, in 46240, (317)-580-6880) where it was diagnosed that the…

  TL* the contact owns a 2008 lexus rx350. While driving 30 mph, the vehicle made an abnormal noise and the esp, oil, and engine warning indicators illuminated. The vehicle was taken to the dealer (tom wood lexus, 4610 e 96TH st, indianapolis, in 46240, (317)-580-6880) where it was diagnosed that the oil cooling line failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 144,000.

• Jun 26, 2018OK122,000 mi
  Steering
  I purchased my 2008 lexus RX 350 from a one owner. only 122,000 miles, garaged kept and extremely clean. upon taking the car over and bringing it home. I removed the engine splash guard to get a better look at the underneath. removed the splash guard and wound that the rack/pinion which IS…

  I purchased my 2008 lexus RX 350 from a one owner. only 122,000 miles, garaged kept and extremely clean. upon taking the car over and bringing it home. I removed the engine splash guard to get a better look at the underneath. removed the splash guard and wound that the rack/pinion which IS covered by the splash guard had one boot totally busted and the other (driver side) leaking. after looking online to find out more about this. I find that there are hundreds, maybe thousands of others who have the same issue. lexus should be responsible for this. we've driven toyota for over 25 years. this IS our first upgrade to the toyota brand. this lexus was "babied" and that was my main reason to buy it. I too "baby' all our cars as we keep them for at least 10 years. I've taken the lexus to my ase mechanic that I've used for 30 years. he IS going to replace the rack. my toyota highlander that I sold had 360.000 miles. never a steering or "boot" issue..... My first experience with lexus and so far....not good. I will keep this car and have my mechanic do a full service on it (belts, water pump, thermostat, trans oil, etc) something I do with all my vehicles. but I'm not used to having large safety items like this from toyota. domestic car makers, yes, but not toyota.....not right by lexus! the previous owner could not have seen this. it's been this way for sometime.

• Jun 1, 2018OH149,700 mi
  Engine
  The rubber hose in the oil line to the oil cooler failed, allowing all engine oil to quickly leak out. If this had happened at freeway speeds, the engine would have seized and power steering and power brakes would have been instantly lost... Creating an extremely dangerous situation. luckily I was…

  The rubber hose in the oil line to the oil cooler failed, allowing all engine oil to quickly leak out. If this had happened at freeway speeds, the engine would have seized and power steering and power brakes would have been instantly lost... Creating an extremely dangerous situation. luckily I was driving on surface roads at 25-35 mph when mine failed lexus knew of this problem and eliminated the rubber hose in its 2011 models but did nothing to warn owners of that vehicle. nhtsa was also aware and addressed in nhtsa ID 10056509 (possibly incorrect ID). I'm really pissed that it IS going to cost me $500 to fix this lexus defect, but I'm thankful I hadn't driven to my office that day using interstate highways! all lexus vehicles having this defect should be recalled immediately.

• Apr 17, 2018FL35,000 mi
  Service brakes
  I no longer have the car but was repeatedly replacing the brakes rotors, brake pads and brakes themselves. Lexus was telling me that I was riding the brakes too hard and ultimately I got rid of the car. I am once again seeking another car but would love to get another lexus so I googled the issue…

  I no longer have the car but was repeatedly replacing the brakes rotors, brake pads and brakes themselves. Lexus was telling me that I was riding the brakes too hard and ultimately I got rid of the car. I am once again seeking another car but would love to get another lexus so I googled the issue, and discovered many, many others have experienced the same issue on this and other models and received the same reply. I am shocked to see that lexus continues not to acknowledge and/or fix this issue. Perhaps a govt agency investigation would inspire them to rectify it once and for all.

• Apr 9, 2018CA37,450 mi
  Unknown or other
  The dashboard on my 2008 lexus 350 IS cracking and gets sticky when parked outside. The lift tab for the back power door IS tacky like tar when you touch it. the car only has 37,476 miles on it. This should not happen to a car especially a lexus. I took it to tustin lexus on saturday 4/7/18 and…

  The dashboard on my 2008 lexus 350 IS cracking and gets sticky when parked outside. The lift tab for the back power door IS tacky like tar when you touch it. the car only has 37,476 miles on it. This should not happen to a car especially a lexus. I took it to tustin lexus on saturday 4/7/18 and they said it was out of warranty and could not replace the dashboard. The letter I received from lexus advised me of the enhancement coverage even to cover cars out warranty. I believe lexus should replace the dashboard. We were looking to replace our 2ND lexus gx460 with a new one but we decided we will not buy another lexus if they cannot warranty the defects in their cars.

• Mar 6, 2018CA75,000 mi
  Steering
  I have been driving my vehicle around and noticed my steering wheel has become "loose". The power steering fluid was leaking, but I wasn't able to pinpoint the problem. I filled it back up with anti-leak power steering fluid, but a couple months later I had it checked out because the steering…

  I have been driving my vehicle around and noticed my steering wheel has become "loose". The power steering fluid was leaking, but I wasn't able to pinpoint the problem. I filled it back up with anti-leak power steering fluid, but a couple months later I had it checked out because the steering became noticeably looser. Rack and pinion IS in need of replacement. My vehicle has been serviced from brand new since 2007 and only has 75,000 miles on it. My vehicle IS out of warranty, but this seems to be a common problem with the manufacturing of the vehicle (based upon other consumer complaints). Normal city and highway driving.

• Jan 25, 2018NY115,000 mi
  Electrical system · Exterior lighting
  TL* the contact owns a 2008 lexus rx350. The contact stated that the headlamps failed to illuminate. The bulbs were replaced by an independent mechanic, but the failure recurred. The independent mechanic diagnosed that the head lamp assemblies needed to be replaced. The vehicle was not diagnosed by…

  TL* the contact owns a 2008 lexus rx350. The contact stated that the headlamps failed to illuminate. The bulbs were replaced by an independent mechanic, but the failure recurred. The independent mechanic diagnosed that the head lamp assemblies needed to be replaced. The vehicle was not diagnosed by a dealer. The manufacturer was notified and stated that the statute had expired to receive a manufacturer recall repair. The manufacturer provided no solution other than having the vehicle repaired. The approximate failure mileage was 115,000.

• Jan 9, 2018KS107,000 mi
  Steering

  Informed by dealer service department of leak in rack and pinion system. needs replaced. quote approx 1800.00.

• Dec 6, 2017NJ30,000 mi
  Structure › Body
  TL* the contact owns a 2008 lexus rx350. Two years ago, the contact noticed water on the floor of the vehicle as well as the front driver's and rear seats. The contact also noticed mold in the vehicle along with an odor. The vehicle was taken to lexus of edison at (732) 798-7948 (711 u.s. Highway…

  TL* the contact owns a 2008 lexus rx350. Two years ago, the contact noticed water on the floor of the vehicle as well as the front driver's and rear seats. The contact also noticed mold in the vehicle along with an odor. The vehicle was taken to lexus of edison at (732) 798-7948 (711 u.s. Highway 1, edison, nj 08817) where the dealer was unable to determine the cause of the failure. The dealer stated that the carpet needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to lexus of edison where the dealer was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.

• Nov 24, 2017NY35,000 mi
  Steering · Unknown or other

  My car has been making noise while driving . The power steering fluid IS leaking and keeps dropping low. Complaints have been made to lexus dealer at massepuqua, ny and lately farmingdale, ny now over past many years .on every visit.

• Nov 5, 2017AZ20,000 mi
  Air bags

  My dash has several major cracks. vehicle was stationary when cracks appeared. it IS unknown when this happened as I just bought the lexus.

• Nov 4, 2017NV45,000 miCrash
  Service brakes · Steering · Vehicle speed control

  I had my foot on the brake pulling into a parking space when I felt a quick acceleration surging my car forward, locking my steering wheel causing me to plow onto a parked truck. I had to be towed to repair shop. Steering became difficult.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10210374TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205383Spots in Window Glass - vehicle exterior
• 10205365Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
• 10205362Rear Seat Entertainment Parental Control Password Reset/Initialization
• 10205352Windshield Wiper Blade Maintenance and cleaning
• 10205346Auto matic Transmission Replacement kPrecautions
• 10205340HVAC Odor Maintenance
• 10205339Wiper Blade Maintenance and Cleaning
• 10205331Immobilizer and Smart Key Reset
• 10205330Immobilizer and Smart Key Reset
• 10205329Immobilizer and Smart Key Reset.
• 10205327Techstream ECU Flash Reprogramming Procedure.
• 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
• 10205297World Standard Automatic Transmission Fluid
• 10205136Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst krukment Panels) as a Result of Heat or Humidity.
• 10205134Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models.
• 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
• 10182961TT: HVAC drain tube is found to blocked/clogged.
• 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179694TT: HVAC drain tube is found to blocked/clogged.
• 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179598TT: HVAC drain tube is found to blocked/clogged.
• 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
• 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
• 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
• 10172825TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10169332TT: HVAC drain tube is found to blocked/clogged.
• 10152565TT: HVAC drain tube is found to blocked/clogged.
• 10145762TSB: REVISION NOTICE September 27, 2018 Rev1: ? Applicability has been updated to include 2012 model year ES350, 2016 ? 2017 model year GS200t, 2013 ? 2018 model year GS350, 2013 ? 2017 model year GS450h, and 2016 ? 2018 model year GS F vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2003 ? 2018 applicable Lexus models may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or sticky. Follow the Repair Procedure in this bulletin to address this condition.
• 10134493DL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
• 10134488RL: In our continuing efforts to ensure the best in customer satisfaction, Lexus is announcing a Warranty Enhancement Program (the ?Program?). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards (Instrument Panels) as a result of heat or humidity on 2007-2008 model year ES 350, 2003-2008 model year GX 470, 2006-2008 model year IS 250/350, 2007 model year LS 460, 2004-2006 model year RX 330, 2007-2009 model year RX 350, and 2005-2008 model year RX 400h vehicles.
• 10134474LSB: Certain 2003 ? 2009 model year Lexus vehicles may exhibit a condition where the instrument panel pad (dashboard) becomes cracked and/or has a shiny/degraded appearance. The dashboard surface may also become sticky or adherent. Follow the procedures in this bulletin to address this condition.
• 10134473LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10134258WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement Program coverage described herein is also applicable to certain 2006-2008 MY IS 250/350 and certain 2007 MY LS 460 vehicles for cracked and/or sticky/melting front and rear interior door panels as a result of heat or humidity. Late Production 2008 IS 250/350 vehicles are only eligible for cracked and/or sticky/melting Front and Rear Interior Door Panels as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since that announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.

Every Lexus RX350 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.