2017 Lexus RX350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › RX350 › 2017
These records cover every 2017 Lexus RX350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Lexus RX350. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss…
Risk and remedy
Risk
A sudden loss of braking assist can increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the brake booster vacuum pump, free of charge. The recall began on May 9, 2018. Owners may contact Toyota customer service at 1-888-270-9371, or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0K/JLD.
Owner complaints
46 complaints12 involved a crash2 injuries1 deaths
What owners report most
Latest complaints
- Service brakes, hydraulic
The contact owns a 2017 Lexus RX350. The contact stated that upon a cold start, an abnormal knocking sound was coming from the right side of the engine without warning. The contact stated that the knocking noise became louder upon shifting gear but would cease once the engine was warmed up. The…
The contact owns a 2017 Lexus RX350. The contact stated that upon a cold start, an abnormal knocking sound was coming from the right side of the engine without warning. The contact stated that the knocking noise became louder upon shifting gear but would cease once the engine was warmed up. The contact also noted that the brake pedal was firm while depressing the brake pedal. There was an unknown brake warning message displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which he linked to the failure. The dealer was notified of the failure and informed him that the vehicle was not under recall. The dealer provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 25,800.
- Service brakes, hydraulic
The contact owns a 2017 Lexus RX350. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. The contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be…
The contact owns a 2017 Lexus RX350. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal, without warning. The contact had taken the vehicle to the dealer and was informed that the vacuum pump was defective and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulics) which she linked to the failure. The manufacturer was also notified of the failure and the contact was given a case manager. The vehicle was not repaired. The failure mileage was approximately 24,000. The contact stated that the vacuum pump was replaced at their expense and is requesting a reimbursement. The vehicle always had issues with the vacuum pump ever since the contact purchased it in 2021. The contact claims that they were told that the vacuum pump issue was normal. The 65k warranty of the vehicle had expired before the problem was dealt with.
- Visibility › Sun/moon roof assembly
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to…
The contact owns a 2017 Lexus RX350. The contact stated that while driving approximately 60 MPH, the glass sunroof suddenly exploded causing shards of glass to fall into the cabin of the vehicle onto the driver. The contact indicated that no object had struck the sunroof to cause the glass to shatter. No injuries were reported. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 58,190.
- Fuel system, gasoline
The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related…
The contact owns a 2017 Lexus RX350. The contact stated that while at a complete stop, the vehicle would intermittently hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to the dealer where he was informed that the cause of the failure was related to defective fuel in fuel tank. Upon investigation, the contact discovered NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
- Fuel system, gasoline
The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12…
The contact owns a 2017 Lexus RX-350. The contact stated that while driving at an undisclosed speed, a strong chemical odor was detected coming from the cabin filter. The contact experienced severe headaches and a numbing, sour tongue sensation after the failure. The contact had replaced over 12 cabin filters and had the vehicle detailed where the interior cabin was shampooed and cleaned however, the failure recurred. The dealer was made aware of the failure but informed the contact that the vehicle was tampered with and to go through his insurance company for the repair costs. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 19,000.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Unknown or other
I when to a car wash facility and the ics sensor when crazy!!! (Flashing the warning light). Now my car giving me a ics malfunction. The automatic braking don't work and the parking assistance neither. I believe this IS a manufacturing problem due same car model and year experience the same but it has different vin so there IS not a recall for my vin.
- Fuel/propulsion system
When flooring the accelerator it hesitates and bucks
- Air bags
The airbags did not deploy. There was no recall either. I don't know if there IS an issue or not but I would hate to see someone get hurt because airbags did not deploy see photo of damage. Have pictures but size problem didn't know how to reduce size
- Fuel/propulsion system
Driving on highway, my vehicle stalled when I hit gas pedal, then it resumed normal speed. This has happen many times, but seems to be more noticeable now. I don't feel safe driving this vehicle
- Fuel/propulsion system
Vehicle experienced rough transmission mostly between gear number 2 and 3 after take off. Vehicle stalled around rpm 1200 - 1500 during normal drive at highway, then suddenly shifted forward with excessive force. Encountered very dangerous situations on highway on my recent trip. I almost hit the…
Vehicle experienced rough transmission mostly between gear number 2 and 3 after take off. Vehicle stalled around rpm 1200 - 1500 during normal drive at highway, then suddenly shifted forward with excessive force. Encountered very dangerous situations on highway on my recent trip. I almost hit the vehicle at the front for a few times due to consistent rough shift pattern. I have taken this vehicle to lexus dealership several times to address issue in the past. Updated ecu software didn't resolve the problem, and always keep coming back. I believe this issue could have been related to recent fuel pump recall, but the recall didn't include the 2017 RX 350 models. Please investigate for safety issue. Thank you.
- Air bags
I was involved in the intersection motor vehicle accident. When I was t-boned by other vehicle (my vehicle was going 30-45 miles/hour, and moving) and the other vehicle (who caused an accident) was also going 30-45 miles/ hour. When there was an impact to my right side of the vehicle. My rear…
I was involved in the intersection motor vehicle accident. When I was t-boned by other vehicle (my vehicle was going 30-45 miles/hour, and moving) and the other vehicle (who caused an accident) was also going 30-45 miles/ hour. When there was an impact to my right side of the vehicle. My rear passenger side airbag was not deployed. Damages done to the car IS my right side passenger side (front and rear) was damaged and unable to open or close. *tr
- Structure › Body · Vehicle speed control · Wheels
My car (insured) rear ended another party at less than 10 miles per hour. the pre-collision system that IS part of my car never became active in my car and so I rear ended the car. Lexus inspected my rx-350 and have an unacceptable reason that it will not work, unless there IS a noticeable speed…
My car (insured) rear ended another party at less than 10 miles per hour. the pre-collision system that IS part of my car never became active in my car and so I rear ended the car. Lexus inspected my rx-350 and have an unacceptable reason that it will not work, unless there IS a noticeable speed difference between my car and the car ahead of me. The car was the problem and it did not work and so I rear ended the previous car. My lights were also broken and had to be replaced. Some electrical wiring rework was also done.
- Electrical system · Power train
Vehicle roll over driver after being placed in park at the residence causing fatal injuries. driver reversed out of garage and exited vehicle. inspection at the scene by the sheriff's office revealed the vehicle was in park backed against some trees. this vehicle IS equipped with a automatic…
Vehicle roll over driver after being placed in park at the residence causing fatal injuries. driver reversed out of garage and exited vehicle. inspection at the scene by the sheriff's office revealed the vehicle was in park backed against some trees. this vehicle IS equipped with a automatic transmission and a automatic emergency brake. the gear shift lever can be placed between park and reverse and not move. if the gear shift lever IS moved slowly from drive to park or reverse to park the automatic emergency brake does not engage this condition IS very dangerous.
- Vehicle speed control
TL* the contact owned a 2017 lexus rx350. -the vehicle spontaneously accelerated with the brake pedal depressed. -the vehicle struck a guard rail. -no apparent reason why the vehicle accelerated the contact stated that while the vehicle was idling in a parking lot with the brake pedal…
TL* the contact owned a 2017 lexus rx350. -the vehicle spontaneously accelerated with the brake pedal depressed. -the vehicle struck a guard rail. -no apparent reason why the vehicle accelerated the contact stated that while the vehicle was idling in a parking lot with the brake pedal depressed, the vehicle spontaneously accelerated and struck a guard rail. All the frontal air bags deployed (including curtain air bags). The vehicle was towed and deemed destroyed according to the insurance company. The contact was transported by ambulance to the hospital, two fractured ribs and 2 fingers, treated and released. The police was present and report number: 20192380195 was filed. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 9,700. *dt *tr
- Unknown or other
Blind side monitor on right hand side does not alert when passing trucks and cars at highway speeds. at lower speeds it works properly. when passing vehicles on the left the left side warning light comes on properly.
- Air bags · Service brakes · Unknown or other
Pulled into hotel parking lot at 11:05am (perfect weather - parking lot empty) and ,after turning into the parking spot at a slow speed, the car suddenly accelerated and hit the side of the hotel. the building wasn't damaged, but the car had serious frontal damage. the hotel manager didn't call…
Pulled into hotel parking lot at 11:05am (perfect weather - parking lot empty) and ,after turning into the parking spot at a slow speed, the car suddenly accelerated and hit the side of the hotel. the building wasn't damaged, but the car had serious frontal damage. the hotel manager didn't call the police so there isn't a police report. the air bags did not go off. I feel there were several possible lexus problems with this incident: the air bags did not go off even though there was over $17,000 in repairs (even the engine had to be removed),; the automatic braking system didn't engage; and the sudden acceleration of the car from a slow entry into the parking space. currently the car IS at a lexus dealer waiting for the lexus hired inspector to examine it. we have pictures and a complete list of repairs if requested. w e do not have a report yet from the lexus inspection because it hasn't been inspected yet. ...*Bf..*jb
- Service brakes
Sometimes when I try to start the car, the brake pedal will not depress, I get a message that says “brake power low”, and the car won’t start. There IS a recall on 2017 rxs for an improperly installed brake booster, but it doesn’t cover this vin. From reading about similar…
Sometimes when I try to start the car, the brake pedal will not depress, I get a message that says “brake power low”, and the car won’t start. There IS a recall on 2017 rxs for an improperly installed brake booster, but it doesn’t cover this vin. From reading about similar complaints from other RX owners that are able to solve the problem by replacing the brake booster, I think that IS the problem. Because of that, I think the recall does not cover all vehicles affected and should be expanded.
- Service brakes
The emergency assistance brake system was activated and it reduced speed when vehicle was stopped ahead of me but would not respond to my braking. my vehicle slid into other vehicle at 6.8 mph (see attached report). I tried to apply more pressure to brakes but the vehicle did not respond to my brake pressurei was proceeding straight on city road
- Forward collision avoidance › Dynamic brake support/brake assist · Service brakes
TL* the contact owns a 2017 lexus rx350. While driving approximately 60 mph, the automatic braking system became inoperative and the contact rear ended a truck. The contact applied significant pressure to the brake pedal, but the brakes did not respond. There were no warning indicators illuminated.…
TL* the contact owns a 2017 lexus rx350. While driving approximately 60 mph, the automatic braking system became inoperative and the contact rear ended a truck. The contact applied significant pressure to the brake pedal, but the brakes did not respond. There were no warning indicators illuminated. A police report was filed. There were no injuries. The vehicle was towed to the police department impound lot in conyers, georgia. The contact's insurance company was made aware of the crash and requested the contact's approval for the vehicle to be assessed for damages by a lexus dealer. It was not determined whether or not the vehicle was destroyed. The manufacturer was made aware of the crash and provided case number: 1811210065. The failure mileage was unknown.
- Visibility/wiper
Sunroof shattered while driving on freeway access road.
- Air bags · Service brakes
TL* the contact owns a 2017 lexus rx350. While driving 140 mph, the brake pedal was depressed and failed to stop the vehicle. In addition, the pre-collision warning indicator illuminated. As a result, the contact rear ended another vehicle. The air bags did not deploy. A police report was not…
TL* the contact owns a 2017 lexus rx350. While driving 140 mph, the brake pedal was depressed and failed to stop the vehicle. In addition, the pre-collision warning indicator illuminated. As a result, the contact rear ended another vehicle. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was taken to a collision repair facility where the body damage was repaired. The vehicle was also taken to westside lexus sales (12000 katy fwy, houston, tx 77079, (281) 558-3030) where the contact was informed that the vehicle did not have a failure and the crash was his fault. The manufacturer was notified of the failure. The failure mileage was 17,000.
- Unknown or other · Visibility/wiper
This IS a supplemental entry to modify complaint 11115465. It should be noted that the heads up display reflected sunlight directly into the drivers eyes causing serious distraction and a serious safety concern. Lexus corporation was notified of the situation through the dealership but did not…
This IS a supplemental entry to modify complaint 11115465. It should be noted that the heads up display reflected sunlight directly into the drivers eyes causing serious distraction and a serious safety concern. Lexus corporation was notified of the situation through the dealership but did not offer any fix to the situation and the dealer reported that they were therefore not allowed to fix the reflection and remove the hazard. The complaint to lexus IS documented and more information can be provided upon request.
- Unknown or other · Visibility/wiper
The heads up display unit causes a distracting reflection into the drivers eyes that interferes with vision while driving. This occurs when the car IS stationary, in motion, on a city street and highway, and/or turning. This was not identified until after the new car was purchased.
- Engine
TL* the contact owns a 2017 lexus rx350. While the vehicle was parked, the start button was depressed, but the vehicle did not start until after the fourth attempt. The contact stated that the failure occurred approximately three other times. The contact also mentioned that the failure occurred…
TL* the contact owns a 2017 lexus rx350. While the vehicle was parked, the start button was depressed, but the vehicle did not start until after the fourth attempt. The contact stated that the failure occurred approximately three other times. The contact also mentioned that the failure occurred only after the vehicle had not been driven for two or more days. In addition, the 'contact your dealer soon' message appeared on the message center. The vehicle was taken to the dealer (lexus of birmingham, 1001 tom williams way, irondale, alabama 35210), but the failures could not be duplicated. The dealer inquired if the brake pedal was depressed simultaneously when the start button was depressed. The manufacturer was notified of the failures. The vehicle was not repaired. The approximate failure mileage was 9,000.
- Vehicle speed control
Often times I press the gas pedal to accelerate a little and it's like you let off the gas entirely. You then have to aggressively press the pedal down to which it reacts wildly. Sometimes you barely touch the pedal and it takes off but most times you get little to no response. Acceleration does not react linear in conjunction with the gas pedal. A safety issue when you try and enter into traffic.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10238138SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.
- 10235219DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235215TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10235210TSB: Some 2016 ? 2022 model year RX 350 vehicles may exhibit a droning noise from the exhaust system at takeoff or under light acceleration. Countermeasure parts are available to reduce the droning noise. Follow the Repair Procedure in this bulletin to address this condition.
- 10235209OBSOLETE NOTICE February 02, 2023: This bulletin is now obsolete. Please see L-SB-0003-23.
- 10230353TI: 19LE05 Expired December 1, 2022
- 10230352DP: Limited Service Campaign KLG expired December 01, 2022
- 10230351TI: 19LE05 Expired December 1, 2022
- 10230350DP: Customer Support Program 19LE05 expired December 1, 2022.
- 10224112TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
- 10220211TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.).
- 10220187TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine
- 10217794TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?LX oil can be used in both LSD and non-LSD equipped vehicles, for vehicles with standard non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. However, use of LT CANNOT be used in LSD equipped vehicles. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10214330TT: Some 17-22MY RX350 vehicles with engine serial numbers that start with F or G, may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair. If the condition is on applicable vehicles with engine serial numbers that do not start with F or G, disregard and proceed with normal repair.
- 10210371TT: Some 2017-2022 RX350 vehicles may experience an engine oil leak condition from the No.2 Oil pan. This issue is currently under investigation. Please take detailed pictures of the location of the oil pan leak condition before repair.
- 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10207962TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205325Leather Care Best Practices.
- 10202486TSB: Some 2016 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
- 10201403OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
- 10201401TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10201394TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2021 model year Lexus vehicles equipped with an FKS engine.
- 10201355DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
- 10201354Ti: technical instructions for special service campaign 20lc02 front inside door handle may become inoperative certain 2016-2019 model year rx350 and rx450h
- 10201353TT: Some 2015-2021 model year vehicles equipped with Dynamic Torque Control AWD system may experience a ?Noise? or ?Abnormal Operation? condition from the rear differential front coupling. In some cases, even an ?AWD System Message? with or without a DTC may be present with or without other conditions present.
- 10201338Ti: technical instructions for special service campaign 20lc02 front inside door handle may become inoperative certain 2016-2019 model year rx350 and rx450h
- 10201303TT: Some 2019-2022 model year RX350/L AWD equipped vehicles may have had the LX 75W-85 GL-5 gear oil used during assembly. ?The difference between the LT and LX type gear oil is only relevant to models equipped with Limited Slip type (Dynamic Torque Vectoring) AWD systems. ?For vehicles with standard Non-LSD AWD systems, the use of LX type gear oil proves no issue to substitute for the LT type gear oil typically found in Dynamic Torque Control AWD systems on RX350/L models. ?The Difference between LT and LX gear oil can be easily identified by the color of the fluid. oLX gear oil is red/pink in color. oLT gear oil is tan/brown in color.
- 10198149Pol: updates to the 2014-2021 lexus universal flat rate manual
- 10197471Diagnosis of bluetooth connectivity complaints.
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10190466TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
- 10190455TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
- 10187462There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
- 10186198DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
- 10186197Ti: technical instructions for special service campaign 20lc02 front inside door handle may become inoperative certain 2016-2019 model year rx350 and rx450h
- 10186196Faq: special service campaign 20lc02
- 10184547TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
- 10183292TSB: Some 2016 ? 2021 model year RX 350 and 2018 ? 2021 model year RX 350L vehicles may exhibit a knocking noise from the fuel tank area at idle, vehicle stationary, with a full tank of gasoline. Follow the Repair Procedure in this bulletin to address this condition.
Every Lexus RX350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.