2012 Lincoln MKX

Recalls

1 recall names the 2012 Lincoln MKX. Newest first.

• Power train › Axle assembly › Axle shaft

  Jul 2, 2014NHTSA 14V39300083,250 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013.…

  Risk and remedy

  Risk

  If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

  Remedy

  Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes26
2. Electrical system17
3. Power train11
4. Structure10
5. Engine8
6. Service brakes, hydraulic7
7. Unknown or other7
8. Air bags4
9. Back over prevention3
10. Fuel/propulsion system3

Latest complaints

• Sep 1, 2025TN
  Service brakes

  Recalled master cylinder brake booster was repaired at the dealership under the recall approx 4 or 5 years ago. The same issue has began again. Out of nowhere while braking, the pedal will become soft and press to the floor. During this time, the car will not slow down. This is resembling a defective part.

• Aug 29, 2025PA
  Electrical system

  The camera change from vertical to horizontal, the camera shutdown while in motion.

• Jun 23, 2025NC185,000 mi
  Back over prevention
  The contact owns a 2012 Lincoln MKX. The contact stated that the back over prevention camera was reversed. The contact stated that the image was upside down and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure persisted. The contact believed…

  The contact owns a 2012 Lincoln MKX. The contact stated that the back over prevention camera was reversed. The contact stated that the image was upside down and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure persisted. The contact believed that the failure was weather-related. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000.

• Jan 10, 2025TX
  Electrical system

  Backup camera faulty won’t connect just black screen

• Dec 13, 2024TN
  Service brakes, hydraulic › Power assist › Vacuum

  brake booster

• May 30, 2024IL
  Service brakes
  What system Failed: Hydraulic Control Unit within the braking system. Brake Pedal and Master cylinder in good working order. Safety Concern: Vehicle failed to stop. Peddle completely to the floor. Accident avoided. Problem Reproduced or confirmed by Service Center: Yes, at a cost of $1,699.00…

  What system Failed: Hydraulic Control Unit within the braking system. Brake Pedal and Master cylinder in good working order. Safety Concern: Vehicle failed to stop. Peddle completely to the floor. Accident avoided. Problem Reproduced or confirmed by Service Center: Yes, at a cost of $1,699.00 Inspected: Yes. Vehicle has low miles. Odometer: 114,591 Warnings: No lights or warnings, attempted to stop and brake pedal to the floor. Stopped driving until repairs made. Unsafe! Vehicle failed to stop in normal traffic without warning, speed was approximately 45 mph. Personal Information: Site stated do not list personal information. Therefore, repair invoice available upon request. No upload given at this time.

• Nov 10, 2023MD
  Air bags · Electrical system · Structure › Body

  Driver side front door sensor says car door IS open even when door IS firmly shut. Causes doors not to lock, interior and puddle lights remain on, drains battery, doors won't lock even with car in motion. severe rust problems under carriage air bag light remains on

• Jun 22, 2023IL
  Engine · Fuel/propulsion system
  Entering I-294 express ramp, vehicle was not accelerating beyond 40mph. then as I entered highway it shut down completely. I coasted to the right shoulder. The dash displayed a "low oil pressure" alert. So I did not attempt to restart the car. When I had it towed home, I checked the oil level and…

  Entering I-294 express ramp, vehicle was not accelerating beyond 40mph. then as I entered highway it shut down completely. I coasted to the right shoulder. The dash displayed a "low oil pressure" alert. So I did not attempt to restart the car. When I had it towed home, I checked the oil level and it was full. Nothing like this happened before. The vehicle is almost 12 years old with 167,000 miles. Had this happened in traffic on the expy, I could have been creamed by other cars or a truck. I am going to the dealer today to investigate but this seems like an anomaly where the engine shuts down because the computer thinks there is a catastrophic failure that is not really happening.

• Jun 12, 2023KS
  Back over prevention › Rearview system braking · Electrical system · Lane departure › Blind spot detection

  I am having issues with my touch screen. My screen will go black every other week, for about a day and the the SNYC will update. This time, it’s been over a week, and the screen is still black. I have tried changing fuses to no avail. Also, the rear camera does not work. Along with the blind spot warning or the rear cross traffic warning. How should I proceed? I believe it may be a faulty chip in the computer board.

• Jan 19, 2023OH
  Service brakes

  While leaving out my driveway my brakes went straight to the floor before stopping. After I put the car in park and put my foot on the break again it was hard to push the brake pedal. I also hear air coming from the break pedal area. I had no warning and still do not have any warnings. I’ve noticed after reading a lot of reviews this seem to be a common problem and it’s not safe. Mileage 104,000

• Jan 4, 2023MS130,000 mi
  Service brakes, hydraulic
  The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was…

  The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was then diagnosed with a defective ABS system; however, the part for the repair was on backorder. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

• Aug 29, 2022WV97,400 mi
  Power train
  The contact owns a 2012 Lincoln MKX. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle failed to respond. The All-Wheel Drive (AWD) warning light and the power train warning light were illuminated. The contact stated that he veered to the side…

  The contact owns a 2012 Lincoln MKX. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle failed to respond. The All-Wheel Drive (AWD) warning light and the power train warning light were illuminated. The contact stated that he veered to the side of the road and turned off the vehicle and waited for 15-20 seconds. The contact then continued driving; however, the failure recurred increasingly. The vehicle was taken to an independent mechanic who test drove the vehicle and informed the contact that they could not duplicate the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under an unknown NHTSA Campaign because the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 97,400.

• May 25, 2022PA138,300 mi
  Service brakes, hydraulic
  The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the…

  The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.

• Apr 15, 2022GA67,000 mi
  Service brakes, hydraulic
  The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master…

  The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master cylinder failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. The contact stated the brake booster was replaced.

• Feb 1, 2022OH
  Service brakes
  The braking system failed to adequately stop the car. In contacting the Lincoln Customer Service, this failure mode is associated with a Lincoln Customer program # 13N02. This program has a 10 years or 150000 miles limit for repair. The vehicle (MKX - 2012) has 65000 miles and was purchased…

  The braking system failed to adequately stop the car. In contacting the Lincoln Customer Service, this failure mode is associated with a Lincoln Customer program # 13N02. This program has a 10 years or 150000 miles limit for repair. The vehicle (MKX - 2012) has 65000 miles and was purchased 12/20/2011. It is 1 month out of the defined period. The car has only been driven a few hundred miles since 2020 due to illness and death of the owners. The brake system is a safety device and should not be considered a "Customer Care" program with limits as noted above. The failure of a breaking system will cause potential personal injury including death and should be reconsidered as a safety recall or the program should be extended. The incident of a major traffic accident on the highway was avoided that would have involved multiple cars if not taking evasive action in the median. The problem was confirmed by a dealer, verbally given the operation of the brake system. There were no warning lamps or any other indication prior to the incident. The VIN: [XXX] Thank you for your follow-up of this situation. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

• Dec 9, 2021MD
  Power train
  I have a 2012 Lincoln MKX and a piece of the transmission broke off while I was driving on the highway at night. I was able to get the vehicle to the shoulder but this could have caused a serious accident even resulting in fatalities. I have contacted the dealership but he is not cooperating and…

  I have a 2012 Lincoln MKX and a piece of the transmission broke off while I was driving on the highway at night. I was able to get the vehicle to the shoulder but this could have caused a serious accident even resulting in fatalities. I have contacted the dealership but he is not cooperating and says that he is going to do nothing about it. I have an estimate from the repair where I had to have the vehicle towed. There were no type of warning lights at all on the dash board.

• Oct 8, 2021NC
  Service brakes

  Brake pressure loss without warning

• Oct 6, 2021WI109,000 mi
  Back over prevention › Camera system

  The contact owns a 2012 Lincoln MKX. The contact stated that while reversing the vehicle, the backup camera was inoperable. The vehicle was taken to the local dealer who replaced the backup camera assembly and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 109,000.

• Oct 2, 2021FL
  Service brakes
  I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But…

  I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But, replacing the master cylinder didn’t solve the problem. After more work, they replaced the entire ABS system for the rear brakes ($1900). I drove it 3 times and the brakes locked up on their own while I was driving at 60 miles an hour. When we got to the side of the road, smoke was billowing out of the brakes and the car would not move even though we were pushing the gas. We had the car towed ($300) back to the mechanic. They said the brake fuel line had gotten clogged and the front master cylinder needed to be replaced ($900). Drove twice and same issue, this time smoke billowing out of rear brakes. All brake fluid has completely drained and car needs to be repaired again. It is not drivable, so we will have to have it towed again. I’m so frustrated because this is extremely dangerous and I am stuck with a vehicle that seems to be irreparable and not drivable. Shame on Ford for not recalling this when it is obviously such an issue.

• Sep 14, 2021TX
  Service brakes
  I was driving and when I pressed on the brake, the pedal went far down and had no indication of the care stopping. It did, but it took a long time to brake. I took it for repair at Firestone, because my dealer warranty was expired. However, the Firestone let me know there is a booster brake…

  I was driving and when I pressed on the brake, the pedal went far down and had no indication of the care stopping. It did, but it took a long time to brake. I took it for repair at Firestone, because my dealer warranty was expired. However, the Firestone let me know there is a booster brake replacement letter; the number of the recall is: 13N02. My car still qualifies as it is under 150,000 miles. The dealership repair denies my car is eligible; the main Lincoln office customer service representative also denied my car based on the vin. Is this correct? The letter of Customer Satisfaction Warranty shoes no exception based on vin?

• Aug 13, 2021OR
  Service brakes, hydraulic › Foundation components › Master cylinder

  Driving late at night from dinner, brakes failed. Took MKX to servicing dealer, replaced m/cyl problem still there, order brake controller two weeks ago, part on shortage no due date. Part fit alot of models and years. FMC should pay for parts, very safety failure, we live in rural area and have the car serviced at Ford/Lincoln. no warning lights

• Feb 8, 2021TX109,705 mi
  Service brakes
  I was driving on the highway when the vehicle in front of me suddenly slowed down cause the traffic was stopped ,as I hit the brake it went to the floor and the vehicle could not stop I had to pull off to the shoulder to avoid hitting the car, I also had to pump the brakes a number of times before…

  I was driving on the highway when the vehicle in front of me suddenly slowed down cause the traffic was stopped ,as I hit the brake it went to the floor and the vehicle could not stop I had to pull off to the shoulder to avoid hitting the car, I also had to pump the brakes a number of times before the vehicle came to a stop this was n the 3RD or 4TH time this happened to me and 2 times with my wife driving the SUV this IS car was repaired by the dealer in 2018 for the extended warranty.

• Jan 11, 2021VA110,000 mi
  Electrical system

  Driver side front door sensor says car door IS open even when door IS firmly shut. Causes doors not to lock, interior and puddle lights remain on, drains battery, doors won't lock even with car in motion.

• Dec 31, 2020IL11,000 mi
  Service brakes · Structure › Body
  My 2012 lincoln MKX IS experiencing an issue with the brakes making it almost impossible to stop. the brake pedal IS requiring extreme force to stop and goes all the way to the floor, followed by a hissing airy sound. the vehicle was taken to the lincoln dealer who diagnosed the issue as a brakes…

  My 2012 lincoln MKX IS experiencing an issue with the brakes making it almost impossible to stop. the brake pedal IS requiring extreme force to stop and goes all the way to the floor, followed by a hissing airy sound. the vehicle was taken to the lincoln dealer who diagnosed the issue as a brakes and charged me $900. after picking up the vehicle and test driving it, the problem persisted. after re-diagnosing they pointed the finger to a hydraulic control unit. this issue poses great danger and the inability to stop without literally standing and applying force to the brakes. I have had to stop driving the car because when coming to a stop at any speed, the force needed to stop and a couple close calls with ramming in the back of someone, the car IS just too dangerous. additionally, I've had other issues with this car where the trunk will not stay open. it does not detect a person putting things in the trunk and I've had to run and push it up to save a kid who was loading sports equipment.

• Nov 27, 2020AR129,000 mi
  Electrical system · Unknown or other

  While driving on the highway, brake pedal goes to the floor board. Replaced rotors brake pads and calipers. A couple of weeks later, pedal goes to floorboard again. Replaced master cylinder, but was told it was probably the ABS booster. Needs to be a recall. This IS the 60 th complaint. Also back up camera IS upside down.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251228Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
• 10246076Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 10204994Online automotive service information system for March 2016
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10177599These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
• 10177598These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.
• 10176123Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
• 10169994Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
• 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10140287Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. Follow the Service Procedure steps to correct the condition.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138508Some 2011-2013 Edge/MKX, 2013 Flex/MKT vehicles built on or before 15-Jul-2013 and 2013-2014 Explorer vehicles built on or before 15-Aug-2013 may exhibit a door ajar lamp illuminated with all doors closed. This may be due to the door ajar sensor within the door latch. Follow the Service Procedure steps to correct the condition.
• 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10109086Certain 2011-2012 Model Year Edge and MKX Vehicles Equipped with 3.5L or 3.7L Engines, and 2011-2012 Model Year Mustang Vehicles Equipped with 3.7L Engines - Electronic Throttle Body Replacement
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
• 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab  select sync or hvbom. For genuine ford accessories use: pts workshop tab  select dealer installed accessory or accessory installation.
• 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
• 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10078990Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 10059062Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. Model 2014-15 fusion, 2011-15 MKX, 2013-15 super duty, explorer, taurus, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX.
• 10058601Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. Model 2011-15 fusion F-150, explorer, taurus, super duty, MKZ, MKC, MKS, MKT, MKX.
• 10058460Lincoln/ford: an overhaul transmission motorcraft kit, available for some vehicles, contains an incorrect valve bode separator plate and would need to discard 7z490 part and use bt4z-7z490 to prevent harsh downshifts. Model 2010-12 edge, MKX, flex, MKS, MKT, taurus.
• 10058110Ford/lincoln: the ambient lighting on lincoln (mylincoln touch) vehicles will default to white and on ford (myford touch) vehicles will default to ice blue after the ignition switch cycle.
• 10057834Ford: no service action IS recommended for this condition. Please use at your discretion. Various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open.
• 10057487Ford/lincoln: when climate control system IS in recirculation mode, an exhaust odor, like sulfur, IS noticeable after hilly driving conditions or a hard acceleration. Model 2011-14 edge, 2011-15 MKX. *Pe. Update.06/11/15.

Every Lincoln MKX model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.