2014 Lincoln MKX

Recalls

1 recall names the 2014 Lincoln MKX. Newest first.

• Power train › Axle assembly › Axle shaft

  Jul 2, 2014NHTSA 14V39300083,250 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013.…

  Risk and remedy

  Risk

  If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

  Remedy

  Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes10
2. Power train7
3. Engine7
4. Unknown or other7
5. Electrical system5
6. Visibility/wiper2
7. Electronic stability control (esc)2
8. Forward collision avoidance2
9. Visibility2
10. Back over prevention2

Latest complaints

• Jul 24, 2026FL
  Structure › Body · Unknown or other
  Through a title search that ended up not being my title number at all And forcing me to do even more research I discovered that the vehicle I bought three weeks ago has a report on public record that caused structural damage to my vehicle and I still don’t have a title for this vehicle because…

  Through a title search that ended up not being my title number at all And forcing me to do even more research I discovered that the vehicle I bought three weeks ago has a report on public record that caused structural damage to my vehicle and I still don’t have a title for this vehicle because Carvana has the title for my vehicle and I’m having problems touching base with them. They seem to be avoiding me. The vehicle is in my front yard available for inspection whenever you feel is necessary the damage to the vehicle happened in [XXX] where it ended up for sale at Carvana and then at wholesale to ADESA and then to a private used Dealership named Motion Motors LLC. I paid $9500 for this vehicle whose price started at $7260 And I know that ADESA deals with structurally damage damaged and junk vehicles. They have every resource at their fingertips to fix repair and restore all such vehicles if found viable. The used car dealership presented me with a title sent me a copy of it that is bogus. The title number actually goes to a 1993 Mercury that was destroyed in March 2012 along with that title number now underneath that title number. My Lincoln is also listed along with that 1993 Mercury under the same title number. Two vehicles I’ve never seen anything like that in my life. The title number printed on the title is XXX. The title for my Lincoln that is available underneath the VIN number is. XXX. Carvana has a title with a totally different title number that is still their title. It was never sent with my truck from [XXX] and it was never changed over to [XXX] and it still hasn’t been meanwhile my temporary Tag and temporary registration expire on August 4 I am going to have a vehicle in my driveway that I can’t drive and don’t own. I would also like to recover $9500 for the purchase of the vehicle that I don’t own. I have any and all documentation of all of this and more.The numbers don’t match the dates don’t make any sense. Something is happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

• Oct 27, 2025NJ119,000 mi
  Back over prevention
  The contact owns a 2014 Lincoln MKX. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or…

  The contact owns a 2014 Lincoln MKX. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that a message was displayed, indicating that the camera was unavailable. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was then taken to a dealer, but was also not diagnosed or repaired. The dealer suggested that the rearview camera system might need to be replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 119,000.

• Oct 8, 2025MI
  Engine
  This automobile has a 3.7-liter engine manufactured by Ford Motor Company. We are the second owner of the vehicle. A dealer representative informed us the motor has an inherent defect while inspecting pinch weld failures. This engine, transversely mounted, was created whereby the chain driven water…

  This automobile has a 3.7-liter engine manufactured by Ford Motor Company. We are the second owner of the vehicle. A dealer representative informed us the motor has an inherent defect while inspecting pinch weld failures. This engine, transversely mounted, was created whereby the chain driven water pump is located behind the front casing placing access on the passenger side of the vehicle. Water pumps have planned obsolescence and when these water pumps fail, the antifreeze drains into the engine crankcase mixing with the engine oil causing catastrophic failure of the engine within minutes of the water pump failure. This is a significant safety hazard causing the engine to seize and when at expressway driving could cause a serious accident due to the sudden loss of power and being stranded on the side of the road. There are approximately four (4) million vehicles manufactured by Ford and Mazda with the 3.5 and 3.7 liter transversely mounted engines. As the vehicles age, the water pump failure can occur between 120-150,000 miles rendering the vehicle incapacitated wherever the failure occurs. From my research, there is no prior warning of the failure. The cost to replace the pump is 2-3,000 USD and the engine is approximately 7,000 USD. Contacting the National Highway Traffic Safety Administration would be our only recourse in a remedy for this defect. The 2014 Lincoln MKX FWD/AWD remains a beautiful and a functional vehicle, the type you would want to retain for many years beyond its initial service interval. We would therefore request the National Highway Traffic Safety Administration investigate this matter and mandate the manufacturer implement a cost effective retrofit to replace the water pump prior to failure or issue a full recall of the vehicles, compelling the manufacturer to provide a fair market value buy back to the current owners of the vehicles. We have factual data to support this claim and the severity of the encounter when the pump fails.

• Sep 21, 2025MA
  Unknown or other

  The rear view camera has a major issue it either goes black or even upside down creating a major hazard when I have to park or go into reverse

• Sep 16, 2025SD
  Unknown or other
  Backup camera will be upside down at times and this seems to happen when you really need the help of the camera. I have had the check with your dealership come up when it doesn't work at all and they didn't have any answers for me. I see there are several vehicles out there that are having the same…

  Backup camera will be upside down at times and this seems to happen when you really need the help of the camera. I have had the check with your dealership come up when it doesn't work at all and they didn't have any answers for me. I see there are several vehicles out there that are having the same problem and there is a recall on them. I would appreciate your help with this. I haven't had any accident with this but would really like to have this fixed. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Aug 1, 2025FL
  Service brakes
  A year ago, Lincoln issued a "voluntary recall" for a safety issue affecting loss of power brake assist due to a problem with the Electronic Brake Booster, identical to the recall recently issued for newer models. I took my Lincoln to the dealership, only to be told they cannot fix it unless it is…

  A year ago, Lincoln issued a "voluntary recall" for a safety issue affecting loss of power brake assist due to a problem with the Electronic Brake Booster, identical to the recall recently issued for newer models. I took my Lincoln to the dealership, only to be told they cannot fix it unless it is happening when you bring it in. It is a very sporadic failure, lasts for a short time, and impossible to predict. So, while they claimed to have issued a 'voluntary recall', it is ineffective since the sporadic nature makes it impossible to get it fixed. Then the voluntary recall expired a few months after they sent out the notice.

• Oct 15, 2024TX
  Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Automatic emergency braking

  The ABS module has failed. Lincoln doesn't have one and they don't know when the will. Apparently (from what I gather from Lincoln Corporate) there is a plethora of these units that have failed. Why is this not a safety recall?

• Sep 6, 2024OH
  Service brakes
  Continious soft brake pedal , with failure of brakes a couple of times nearly causing wreck. Auto inspected by Reineke Ford Findlay, Oh. Needs replacement of ABS brake module - hydrolic and electrical. No warning lights ever. Ford needs to extend the ABS module recall to include additional…

  Continious soft brake pedal , with failure of brakes a couple of times nearly causing wreck. Auto inspected by Reineke Ford Findlay, Oh. Needs replacement of ABS brake module - hydrolic and electrical. No warning lights ever. Ford needs to extend the ABS module recall to include additional years, one of those being my 2014 MKX. To add to problem, even if I could afford to fix $2,000.00 repair......parts are on backorder........hence defining what a problem this is! This has been going on since April 2024.

• Jun 15, 2023MA
  Service brakes

  The master cylinder for the brakes wen out an I replaced it on may 30th 2023 and today is June 15th and the same problem is happening.

• Mar 9, 2023WI
  Service brakes
  I was driving and went to apply the brakes and they went almost to the floor, with very little braking ability. Thankfully I was going uphill and the car in front of me was not too close or I would have hit that car. And in a snowstorm to boot! I had no warning lights or any other indication…

  I was driving and went to apply the brakes and they went almost to the floor, with very little braking ability. Thankfully I was going uphill and the car in front of me was not too close or I would have hit that car. And in a snowstorm to boot! I had no warning lights or any other indication that my brakes were going to suddenly go very soft. I got the car to my mechanic and he stated that the brake booster was leaking and needed to be replaced, and that is what caused the loss of pressure in the braking system. He said that there was a service bulletin #13N02 for that exact same problem for model years up to 2013, but because I had a 2014, the cost of the repair was not covered.

• Mar 6, 2023CA
  Service brakes
  In 2021 I took vehicle in for intermittent soft brakes where the pedal would suddenly sink to the floor. Dealer replaced brake booster under warranty. Issue was still intermittent and 2 months into driving after the booster was replaced I suddenly lost all brakes. Took vehicle to dealer and now I…

  In 2021 I took vehicle in for intermittent soft brakes where the pedal would suddenly sink to the floor. Dealer replaced brake booster under warranty. Issue was still intermittent and 2 months into driving after the booster was replaced I suddenly lost all brakes. Took vehicle to dealer and now I am out of warranty and they claim there is a bad Hydraulic Control Unit (HCU) for the ABS system. Said there’s nothing they can do and it’s a separate issue even though it’s the same issue they failed to correct previously. The part number is DT4Z-2C215-A. I believe this is a replacement part for the obsolete BT4Z-2C215-A. The dealer is now quoting me $2000 for the fox and said it’s very common issue. Looking at other safety bulletins the year of my vehicle wasn’t included and believe it was either cut off at 2010/2011’s. But if most vehicles still have this issue 2012-2015 then why were they not included in the safety recall. I believe losing brakes warrants a recall especially sudden intermittent loss. Luckily the times I’ve lost my brakes I wasn’t on the freeway or in bumper to bumper traffic where I needed them.

• Jan 17, 2023MI
  Service brakes
  on or about dec 24, 2022 while driving my brakes would not engage the pedal went to the floodboard. Mechanic inspection of my vehicle found that the control assy -ABS Hydraulics had failed . This was the 3rd incident the mechanic had found in the last month. Ford motor has acknowledged the…

  on or about dec 24, 2022 while driving my brakes would not engage the pedal went to the floodboard. Mechanic inspection of my vehicle found that the control assy -ABS Hydraulics had failed . This was the 3rd incident the mechanic had found in the last month. Ford motor has acknowledged the problem but no parts are available. Over 900 customers are waiting for parts since the beginning of December 2022 (that we know of). There is no estimate time of when this part will be available and many vehicles to include mine are on the road with improperly working brakes.

• Apr 5, 2022CA
  Service brakes
  In 2021 had an issue with brakes failing and becoming unresponsive/difficult to press almost causing a crash. Vehicle was inspected and the dealer replaced the brake booster and a vaccum line. This didn’t fix the issue. Recently had the same problem occur again where the brakes are intermittent and…

  In 2021 had an issue with brakes failing and becoming unresponsive/difficult to press almost causing a crash. Vehicle was inspected and the dealer replaced the brake booster and a vaccum line. This didn’t fix the issue. Recently had the same problem occur again where the brakes are intermittent and sometimes become soft and sink to the floor while driving. Apparently a bunch of people have been having this issue and the fix for it is to put your vehicle into reverse going 20mph and to slam on the brakes several times until the brakes become firm. Apparently there must be an issue with the ABS/HCU having a valve stick. Have seen Ford and Lincoln recall older cars up to 2010 in the past few years for DOT 3 causing corrosion to cause valve in HCU to stick. Remedy had dealer flush DOT 3 brake fluid and put DOT 4 and change HCU and master cylinder cap to say DOT 4 fluid. No recalls for my 2014 but I believe this is definitely a safety issue that should be addressed. https://m.youtube.com/watch?v=EqIkUE46Kvk

• Aug 8, 2021MI
  Back over prevention

  Backup camera is now displaying completely upside down.

• Oct 27, 2020TX118,000 mi
  Electrical system · Electronic stability control (esc)

  Vehicle states that it IS not in park even though the gear shift IS clearly in park. Passenger side climate control turns itself to lowest temp. Fogs windshield because of passenger side climate control issue. Driver side door says ajar even though door IS closed.

• Jun 17, 2020SD
  Electrical system · Power train
  Sporadically get a message that the driver from door IS ajar when it IS closed. Also, get a message that transmission not in park when the shifter IS in park, more recently I have also gotten this message when I start my vehicle and put in drive. So far I have been able to get both messages to go…

  Sporadically get a message that the driver from door IS ajar when it IS closed. Also, get a message that transmission not in park when the shifter IS in park, more recently I have also gotten this message when I start my vehicle and put in drive. So far I have been able to get both messages to go away by opening and shutting the door a few times(for the door ajar message) and turning the vehicle off and back on(this sometimes takes 3 or 4 tries, for the transmission not in park message). *tr

• Jun 12, 2020AZ58,000 mi
  Electrical system

  The drivers door ajar sensor IS not working correctly. The door sensor on the dash shows ajar when the door IS actually closed. It works intermittently. Causes a drain on the battery. *tr

• Feb 27, 2020TX67,220 mi
  Electronic stability control (esc)

  Put car in park and received a message on the dash saying "transmission not in park" but the gear shift was in park.

• Sep 19, 2019GA93,000 mi
  Service brakes
  I had noticed a week prior to driving to work everyday that my brakes were sometimes going to the floor and sometimes stopping all the way up making the pedal hard to push. I drive 20 miles both directions daily so I am on the highway to work. on a monday morning I exited off the interstate and I…

  I had noticed a week prior to driving to work everyday that my brakes were sometimes going to the floor and sometimes stopping all the way up making the pedal hard to push. I drive 20 miles both directions daily so I am on the highway to work. on a monday morning I exited off the interstate and I had no brakes they went all the way to the floor so I immediately drove it to the nearest brake repair shop just down the street from where I work. I had just had my car at the dealership on friday prior to the happening on monday for a complete service. the brake service repair shop called and said it was the brake booster and that was happening to several of the ford edges and my lincoln MKX IS on the same make as the ford edge. I called lincoln got a customer service rep and he said it IS not covered. you are out of warranty so I asked him to check if they had had any problems with it. he told me no. I just learned this week from a repair shop locally that the brake boosters were on recall and they should have told me that. I also called lincoln again and questioned them she said they had no record of me calling. I told them you might not have records but I did make the call and my car should have been on the recall list. I have owned several ford vehicles and a break booster has never gone out on any of my vehicles. this IS a bad manufactured product and I could have been killed in an accident because it broke. the repair shop I took it to said you can no drive this car. I received a defective part on my car and they should have recalled it and replaced it by lincoln. they also told me because I didn't take it to a dealership that it was not covered but I could not get it to a dealership because I had not breaks. they should have told me that when I called lincoln the day it broke but they didn't. I feel like they should refund the expense for this repairs

• Sep 10, 2019TX
  Electrical system · Engine

  When driving car reads transmission not and in park and car and engine both shut off while driving

• Jan 6, 2019MI
  Visibility › Defroster/defogger/hvac system · Visibility/wiper

  Windows fog in whole car defrost wont clear the car becomes a death trap because you cant see a thing . If the temp changes from 32 to 30 as you are driving windows instantly fog even with blower on high defrost wont clear. In city on the highway at 70 miles a hour every where. Climate control system

• Sep 24, 2018TX
  Unknown or other
  I was in back of my MKX in driveway of my sisters home. I was trying to get the tailgate door to open and it wouldn't open. I tried three times to open with the release button. It would not open. So I went opened and stood at the door to press the release button from inside twice and it still…

  I was in back of my MKX in driveway of my sisters home. I was trying to get the tailgate door to open and it wouldn't open. I tried three times to open with the release button. It would not open. So I went opened and stood at the door to press the release button from inside twice and it still wouldn't open the tailgate. As my sister was coming out of her home she was yelling for me to move move because I had not noticed that the MKX was rolling out of driveway. With me still standing outside of it. I finally just feel because I couldn't keep up or jump in to stop it. I fell to cement in middle of street. My sister kept yelling for me to move as the MKX was rolling and the wheels were turning towards my legs. Thank god it didn't run over me. This was a horrible and scary experience. My sister got in the MKX to get it out of the street. She said it was in reverse. It was in park for a fact as I was in the back for minutes trying to open the tailgate. This happened on 1426 peppertree ln 77015 where my sister lives.

• Jul 20, 2018KY57,000 miCrash1 injury
  Power train · Service brakes
  TL* the contact owns a 2014 lincoln MKX. While the vehicle was parked in the driveway and the contact was exiting, the vehicle started to roll forward down the driveway. The contact attempted to depress the brake pedal, but the vehicle failed to stop and crashed into a tree. The air bags failed to…

  TL* the contact owns a 2014 lincoln MKX. While the vehicle was parked in the driveway and the contact was exiting, the vehicle started to roll forward down the driveway. The contact attempted to depress the brake pedal, but the vehicle failed to stop and crashed into a tree. The air bags failed to deploy. The contact sustained fractured ribs, collarbone injuries, and scraped knee injuries that required medical attention. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was awaiting diagnostic testing. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 57,000. *Tt

• May 25, 2018KY44,000 mi
  Engine · Power train
  TL* the contact owns a 2014 lincoln MKX. The contact stated that when the vehicle was engaged in park, the letter "p" was highlighted in the shifter display. On the instrument panel, the message "transmission not in park as indicated" was displayed. The contact stated that the failure had been…

  TL* the contact owns a 2014 lincoln MKX. The contact stated that when the vehicle was engaged in park, the letter "p" was highlighted in the shifter display. On the instrument panel, the message "transmission not in park as indicated" was displayed. The contact stated that the failure had been occurring for approximately one week. In addition, the vehicle lost acceleration after coming to a complete stop. A few seconds later, the vehicle would accelerate normally. The dealer and manufacturer were not notified of the failures. The vehicle was not diagnosed or repaired. The approximate failure mileage was 44,000.

• May 15, 2018AL52,000 mi
  Visibility/wiper
  Wife was driving home in MKX, less than 1000' from home, and heard a loud pop that sounded like a gun shot. didn't know what happened until she got home and we looked all around. didn't see anything until we raised back hatch door and heard glass breaking and falling. looked on top and noticed…

  Wife was driving home in MKX, less than 1000' from home, and heard a loud pop that sounded like a gun shot. didn't know what happened until she got home and we looked all around. didn't see anything until we raised back hatch door and heard glass breaking and falling. looked on top and noticed that the vista roof had exploded. she was going less than 30 mph thankfully and sun roof was completely closed. researched this online and found it to be a problem on a lot of cars, even found class action case but it was dismissed in 2016 for some reason. what will it take for this to be corrected...does someone have to lose their life because of this? what if you were traveling on the interstate and this happened? could be a real problem! I don't have pics to download yet because I took it to ford dealership but they still have the car. service manager has tried to get help from ford but they refuse. I do see where several have gotten some monetary response from ford, but it was after a lot of trouble and hassle. someone, either ford or the glass manufacturer should be responsible for this. this IS the first time I have ever filed any type of complaint but thought it to be necessary if it might save someone's life.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251228Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
• 10246076Certain 2010-2014 Model Year Edge and MKX Vehicles - Extended Warranty Coverage on Brake Booster
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 10204994Online automotive service information system for March 2016
• 10190990Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a potential the door may unlatch while driving, increasing the risk of injury. Ford's analysis indicates that this condition is more likely to happen in states and territories with high ambient temperatures. For 20R01, owners will be notified that if their vehicle exhibits door latching concerns or if they are concerned about the latches in their vehicles, they may request repairs under this regional program.
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10176123Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
• 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
• 10169994Customer Satisfaction Program 19N09 Certain 2011-2014 Model Year Edge and MKX and 2013-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
• 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
• 10115953Some 2013-2017 Edge/MKX/Escape/MKC/Fusion/MKZ/Flex/MKT/Mondeo/Kuga/EcoSport AWD vehicles where diagnosis leads to a RDU clutch issue, a rear drive unit (RDU) service kit is available. Use the vehicle identification number (VIN) in the parts catalog to look for base part 4A232. If clutch assembly (base 4A232) is not listed in the catalog, this message does not apply. For vehicle repairs refer to updated Workshop Manual (WSM), Section 205-02 on ATC clutch repairs. Use causal part 4A232 or equivalent and applicable labor operations.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 101090122013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
• 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
• 10095624Multiple 2014-2016 vehicles equipped with 6F35 transmission and built on 1-jan-2014 and through 31-dec-2015 may exhibit harsh reverse engagement and harsh/delayed 3RD and 5TH gear up/down shifts with no dtcs present. This may be due to a mechanically binding shift solenoid b (ssb). Verify harsh reverse and 3RD and 5TH gear shift events are present. Using ids, identify the band number of ssb for use when ordering parts. Remove the main control. Disassemble and thoroughly clean the valve body and solenoid body to remove any contaminants. Replace ssb, refer to workshop manual (wsm) section 307-01. Using ids, clear transmission adaptive tables. For claiming, use causal part 7g383 and applicable labor operations in section 7 of the service labor time standards (slts) manual.
• 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab  select sync or hvbom. For genuine ford accessories use: pts workshop tab  select dealer installed accessory or accessory installation.
• 10095154To help differentiate engine oil leaks from other possible sources, a new white-colored fluorescent engine oil dye IS available. Workshop manual (wsm), section 303-00 has been revised to reference the new white-colored dye. The new white fluorescent dye provides a distinct white glow to identify engine oil leaks. The new white fluorescent dye requires a pure uv diagnostic inspection lamp. The white-colored fluorescent dye and pure uv lamp are now in the rotunda catalog. Dye and lamp part numbers. Gasoline only dye: 1 ounce bottle 164-tp-33200601. Diesel only dye: 8 ounce bottle: 164-tp-3320-0008. Pure uv diagnostic inspection lamp 164-tp8695 or 164-r3748.
• 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
• 10078990Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
• 100752752.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive crankcase ventilation (PCV) hose. SERVICE PROCEDURE 1. Is the vehicle a 2016 Escape or MKC? a. Yes - check the vehicle build date. Was the vehicle built on or before 12/15/2015? (1) Yes - proceed to Step 2. (2) No - this article does not apply. b. No - proceed to Step 2. 2. Inspect the PCV hose to make sure it is properly connected to the valve cover and the low pressure intake duct. a. For Escape and Focus ST vehicles remove the cowl panel grille to access the hose. Refer to Workshop Manual (WSM), Section 501-02. b. For Edge vehicles remove the air cleaner outlet pipe to access the hose. Refer to WSM, Section 303-12. 3. Does the PCV hose exhibit a fuel smell or was the hose disconnected? a. Yes - replace hose and reassemble the vehicle. b. No - Refer to WSM, Section 303-13 for normal diagnosis.
• 10059062Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming inoperative and on demand test failure. Model 2014-15 fusion, 2011-15 MKX, 2013-15 super duty, explorer, taurus, MKS, MKT, 2015 F-150, MKZ, MKC, 2011-15 MKX.
• 10058604Ford/lincoln: global positioning satellite module (gpsm) needs reprogramming to latest calibration due to voice prompt failing to locating vehicle, screen message indicator fault of navigation, instead of current location indicates previous location. Model 2014 ford, lincoln.
• 10058601Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel fails to operate properly and passes network test but fails on demand self test. Model 2011-15 fusion F-150, explorer, taurus, super duty, MKZ, MKC, MKS, MKT, MKX.

Every Lincoln MKX model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.