2003 Mercedes-Benz AMG E55
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes-Benz › AMG E55 › 2003
These records cover every 2003 Mercedes-Benz AMG E55. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2003 Mercedes-Benz AMG E55. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Owner complaints
70 complaints
What owners report most
Latest complaints
- Fuel system, gasoline
The contact owns a 2003 Mercedes-Benz AMG E55. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside of the vehicle. After a visual inspection of the rear seats, the contact observed gasoline pooling underneath the rear seats. No warning lights…
The contact owns a 2003 Mercedes-Benz AMG E55. The contact stated that while driving at an undisclosed speed, he smelled an abnormal gasoline odor inside of the vehicle. After a visual inspection of the rear seats, the contact observed gasoline pooling underneath the rear seats. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to TSB: 2008-020001. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
- Electrical system
The Alternator died after just over two years from being replaced by Mercedes part and labor causing a loss of electrical power and a loss of brake in the car.
- Fuel/propulsion system · Power train
While the vehicle was on the highway on a long road trip, there was an increasingly large rattle when the vehicle was under load. Eventually the rattle stopped. Then when I tried to fill up the car with gas, it leaked everywhere causing a massive fire hazard. While this was put under extended…
While the vehicle was on the highway on a long road trip, there was an increasingly large rattle when the vehicle was under load. Eventually the rattle stopped. Then when I tried to fill up the car with gas, it leaked everywhere causing a massive fire hazard. While this was put under extended warranty for 15 years by mercedes benz, a 2003 model IS out of warranty by 3 years. This IS completely unacceptable as it left me stranded in rural montana on a road trip (i'm from wa) and posed a massive fire hazard in the blazing heat of summer. I had to tow it back on a uhaul to prevent further damage to the car or a potential fire. Even the mechanics at a near-ish (200 miles away from the montana highway I broke down on) were hesitant to even move the car due to fire hazard. This issue should have been recalled for safety reasons or been given a much longer extended warranty. In addition to the shake, now the brakes will not let go when I try put the car in neutral. This would normally be a separate issue, but if it creates a spark next to the fuel issue, it could mean that the car IS quite literally a bomb if driven. The whole interior smells like fuel as well. Mercedes seems to admit there IS a problem by complying with a class action lawsuit against the fuel tank and adding the warranty but refuses to do a recall or longer extended warranty due to greed. This can cause dangerous situations like my own and even worse ones where the fuel may ignite in the future.
- Air bags · Electrical system · Seats
My vehicle IS currently experiencing an srs warning light that the dealership, mercedes benz of south bay, diagnosed as being a passenger seat weight sensor failure. They advised that this IS a common failure on these models, which upon searching the internet I believe IS the case, and quoted me…
My vehicle IS currently experiencing an srs warning light that the dealership, mercedes benz of south bay, diagnosed as being a passenger seat weight sensor failure. They advised that this IS a common failure on these models, which upon searching the internet I believe IS the case, and quoted me over $4,000 for the repair. This failure turns off the passenger airbag unless the repair IS performed. My understanding, having previously working for another oem for 15 years, was that airbags and their associated parts should last the life of the vehicle. It appears that this failure IS so common worldwide that aftermarket companies sell "emulator" kits that turn off the light and make the airbag functional for approximately $100. I believe this IS a design failure of a crucial safety component and should replaced by the manufacturer at no cost to consumers.
- Fuel/propulsion system
What should have been a classified as a total recall turned into an extended warranty, and as a result I have lost $1700. after a battle with the nhtsa, back in 2015 mercedes settled to do a retroactive extended warranty on certain 2003-2011 vehicles due to how many problems and safety concerns…
What should have been a classified as a total recall turned into an extended warranty, and as a result I have lost $1700. after a battle with the nhtsa, back in 2015 mercedes settled to do a retroactive extended warranty on certain 2003-2011 vehicles due to how many problems and safety concerns there were with the fuel system. unknown to me, not receiving any letters about the issue since purchase, my car was out of the warranty period by 3 months when I got a check engine light. I had the check engine light read by a reputable gas-station shop, and they found an evap leak. This was no normal hose leak/gas cap open evap leak. They ended up finding a massive leak at the top fuel pump! there was actually dark plastic/signs of high-heat inside the gas tank (on the pump). Fire hazard?!? I had the car towed to mercedes of wilmington for a second evaluation because it was a time bomb. I was quoted $2100 to fix the issue for a new fuel pump and fuel sender. I fought with mbusa to get it covered for two weeks, but my car, after 15 years, was out of the warranty period! They wouldnt even drop the cost down to $2000 even when I asked for some sort of good will if I got the work done. I needed my car so I had the car taken to the most reputable private benz shop in delaware - "euro tech". I purchased an fcpeuro fuel pump kit and had them install it for less than the dealer wanted. this should be a total recall and people on the biggest mb-fan website, mbworld.com, are still posting week after week with fuel pump horrors! this IS well documented already by you guys. I am also sending this email to mbusa. If I don't hear back from mbusa I will be seeking legal advice. I have spent $100 at shop #1, $100 at the mb dealer to tell me 'no', $1050 in parts, and $450 in labor, for something that should be a recall.
- Fuel/propulsion system
Fuel tank assembly recall
- Fuel/propulsion system
I just purchased a used 2003 mercedes-benz E55 AMG. Upon driving it home from the state where I purchased it, I smelled a strong fuel smell. This IS strong inside the cabin and also outside the cabin, to the point that others around the car noted the fuel smell. I can smell it while driving and…
I just purchased a used 2003 mercedes-benz E55 AMG. Upon driving it home from the state where I purchased it, I smelled a strong fuel smell. This IS strong inside the cabin and also outside the cabin, to the point that others around the car noted the fuel smell. I can smell it while driving and when the car IS stationary. A google search indicated that there was an investigation into this years ago and mbusa offered an extended warranty of an additional 5 years beyond the initial 10 years in lieu of having a court require a full recall. After, further investigation on my part, I learned that it IS not a matter of if but when this will happen to your W211 vehicle. I called my local mercedes-benz dealer and they told me that the extended warranty for the fuel system on my car ended last year. I do not know why the previous owner(s) did not take care of this problem. Maybe they did not know about the extended warranty. This should have been a full recall! This IS a health and safety hazard. I have asthma and I am now afraid to drive this car due to the potential health risk involved. mbusa should not have been able to wiggle out of fault on a very poorly designed fuel system by offering the extended warranty that only gave owners a few years to learn about it and also get the work done.the extended warranty was finally offered by mbusa in 2015, only giving the previous owner of my car a few years to learn about the warranty and get the work done. Not to mention that my car went through several owners during that time frame. Meaning that the owners did not own the car long enough to discover the issue and find out about the extended warranty. There IS a good chance these owners never received a letter from mbusa about the extended warranty. As a matter of fact, my car was actually in italy when the extended warranty was issued. It was later brought back to the us.
- Fuel/propulsion system
Strong fuel smell after fill up. Fuel leaking on to top of tank and vapors entering cabin
- Electrical system · Engine · Fuel/propulsion system
Takata recall, also having problem with fuel cap and evacuation system.
- Engine
During initial warmup of vehicle (generally soaked at ambient temperatures 60F and below) a short term (5-8 seconds) unstable idle occurs 20-30 seconds after initial engine start and while in a forward drive gear. This unstable idle generates torque variations that will overcome a brake apply and…
During initial warmup of vehicle (generally soaked at ambient temperatures 60F and below) a short term (5-8 seconds) unstable idle occurs 20-30 seconds after initial engine start and while in a forward drive gear. This unstable idle generates torque variations that will overcome a brake apply and incur vehicle movement. The brake apply IS a level which would keep the vehicle stopped on level ground to counter act normal creep torque. applying the brake heavier will prevent the vehicle from moving.
- Fuel/propulsion system
Bad fuel pumps under rear seat causing fuel smell in my entire car.
- Service brakes
This vehicle IS equipped with sensotronic brake control system that has a service threshold. When this threshold IS reached the brake system components may fail without warning causing a dramatic reduction of braking capacity. This occurs without warning and results in greatly increased stopping…
This vehicle IS equipped with sensotronic brake control system that has a service threshold. When this threshold IS reached the brake system components may fail without warning causing a dramatic reduction of braking capacity. This occurs without warning and results in greatly increased stopping distance. Mercedes service bulletin s142.46-p-0012a provides discussion concerning this issue. Mercedes ceased installing this system in 2006. Due to concerns with the engineering of this vital electronic safety system. Mercedes should be required to replace, as part of a recall, the failure prone electronic brake system components that have reached their service life threshold. This IS a major safety issue that needs to be addressed before it leads to fatalities
- Fuel/propulsion system
Bought a pre-owned 2003 E55 from mercedes dealer 2005. have had car serviced regularly and exclusively at dealer ever since. have smelled gasoline smell in garage especially after filling-up car. most recently, on 21-apr-15 check engine light lit. took car to dealer. dealer said gas tank…
Bought a pre-owned 2003 E55 from mercedes dealer 2005. have had car serviced regularly and exclusively at dealer ever since. have smelled gasoline smell in garage especially after filling-up car. most recently, on 21-apr-15 check engine light lit. took car to dealer. dealer said gas tank leaking and they would fix it - courtesy of mercedes-benz - no cost to me. my concern IS: if mercedes knew about this defect (see link to mercedes lawsuit (below)) for the past several years and I brought the car to them for servicing, regularly, for the last 10 years (and spent more than $10,000 in service over those years) why did the dealer not preemptively alert me earlier to this very dangerous liability and rectify it years ago? http://www.scribd.com/doc/100877072/mercedes-lawsuit. *tr
- Fuel/propulsion system
There IS a strong smell of gasoline at the back of the vehicle aswell as in the cabin. *tr
- Fuel/propulsion system
Fuel appears to be leaking under seat from gas tank strong smell of gasoline in garage, very concerned about explosion due to fumes. *tr
- Fuel/propulsion system
Reference the nhtsa action# pe12001 there IS a fuel leak at one or both of the fuel sending units and at one or both of the fuel pumps located in the gas tank of this car. when filling the gas tank to full, gas leaks and produces a very strong gasoline smell inside and around the exterior of…
Reference the nhtsa action# pe12001 there IS a fuel leak at one or both of the fuel sending units and at one or both of the fuel pumps located in the gas tank of this car. when filling the gas tank to full, gas leaks and produces a very strong gasoline smell inside and around the exterior of the car. I have removed the rear seat to gain access to the units and I have observed standing gasoline on the top surface of the sending unit seals. there are electrical connections inside of these units and they appear to have been shorting due to the leak. this IS potentially a very hazardous, life threatening condition. *js
- Fuel/propulsion system
This vehicle was previously serviced in 2008 for the same issue as part of a recall campaign by mercedes-benz, #2008-020001. I was not the owner at the time. the identical issue IS now present once again, very strong gasoline odor in the interior, and a less-present odor at the exterior. The…
This vehicle was previously serviced in 2008 for the same issue as part of a recall campaign by mercedes-benz, #2008-020001. I was not the owner at the time. the identical issue IS now present once again, very strong gasoline odor in the interior, and a less-present odor at the exterior. The defective fuel sender units will now be replaced at my personal expense, however since this IS a repeat of a previous issue which had already warranted a recall, I believe this should be the responsibility of mercedes-benz USA. *tr
- Fuel/propulsion system
I parked my car in my garage and smelled gasoline. I looked under the car and it was leaking gasoline. it left a big puddle and will not stop. *tr
- Fuel/propulsion system
Filled my just purchased 2003 E55 AMG with gasoline on 10/30/14 and drove straight home. after a few minutes my brother told me the garage had a strong gasoline smell. drove to work the next morning and noticed the smell was extremely strong in the car and left windows down to ventilate. drove…
Filled my just purchased 2003 E55 AMG with gasoline on 10/30/14 and drove straight home. after a few minutes my brother told me the garage had a strong gasoline smell. drove to work the next morning and noticed the smell was extremely strong in the car and left windows down to ventilate. drove home with windows down and still noticed smell that seemed to be coming from back seat of car. entered car and "gasoline smell" into internet search to find there IS a large scale issue, investigation, and lawsuit. when picking the car up from dealer I noticed the entire rear seat bottom was not attached. thought it may have been due to an inspection. however, it turns out that the access panel for the fuel sending unit IS directly under the seat. after learning this I removed the rear seat to find gasoline on the access panel. removed the panel to find a puddle of gasoline on top of the tank around the sending unit. immediately called the dealer and they said to park the car and a tow truck would deliver it to them. then the dealer called and provided a number for me to call mercedes benz USA to arrange a tow truck. mercedes arranged the tow truck and hauled the just purchased car back to dealer. dealer IS supposed to be checking it on monday 11/3/14 to let me know the status. *tr
- Fuel/propulsion system
I got home from the store smelt gas thought nothing of it at first. The next day I was driving my vehicle with the windows down got a big smell of fuel, that got me thinking. Later that day when I got home I started smelling around my vehicle. Opened trunk smelt gas. Then I smelt both rear wheel…
I got home from the store smelt gas thought nothing of it at first. The next day I was driving my vehicle with the windows down got a big smell of fuel, that got me thinking. Later that day when I got home I started smelling around my vehicle. Opened trunk smelt gas. Then I smelt both rear wheel wells and smelled a strong fuel odor on the drive side rear wheel. Further investigation I got under the vehicle to check it out. I could see fuel running down the side of my fuel tank. So I removed my rear seat and the cap under the seat to see the fuel sending unit from above. When I removed that there was a stream of fuel shooting out of my sending unit. I did some research on this claim and I found out its a common occurrence. That there was a previous recall and that didn't do the fix. I have a picture of the sending unit shooting the spray of fuel but there IS no area to upload it on here. I would like to know what IS going with this. Thank you. *tr
- Fuel/propulsion system
TL* the contact owns a 2003 mercedes benz E55. The contact noticed a leak underneath the vehicle and stated that there were puddles on several occasions. The dealer stated that the fuel sending unit needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 98,000.
- Fuel system, gasoline
I filled my car up yesterday and I have a very strong gas smell inside my car now. *tr
- Fuel system, gasoline
Smelled strong fuel smell in garage and car. Removed the rear seat to access fuel pump fuel sender units. upon removal of access door lid I seen a large puddle of fuel on top of the fuel pump sending unit where it was seeping out between a seem on top of the unit. This same part was replaced under…
Smelled strong fuel smell in garage and car. Removed the rear seat to access fuel pump fuel sender units. upon removal of access door lid I seen a large puddle of fuel on top of the fuel pump sending unit where it was seeping out between a seem on top of the unit. This same part was replaced under a recall in 2008. The same problem with fuel leaks IS wide spread and well documented in mbworld.org I can supply pictures if needed. *tr
- Fuel system, gasoline › Delivery › Fuel pump
TL* the contact owns a 2003 mercedes benz E55. the contact noticed a strong gasoline odor inside the vehicle. the vehicle was taken to the dealer, who stated that the fuel pump was fractured. the contact was informed that both the fuel pump and the rear passenger side sending unit needed to be replaced. the manufacturer was notified and the vehicle was not repaired. the failure mileage was 85,000.
- Fuel/propulsion system
Strong smell of fuel and standing gasoline under the rear seats. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leakage From The Fuel Tank
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and…
The Office of Defects Investigation (ODI) opened this investigation on January 23, 2012 as PE12-001 based on 20 consumer reports in model year (MY) 2003-2006 E55 AMG vehicles.Based on new reports in other E-Class vehicles, ODI upgraded the investigation to Engineering Analysis (EA) 13-003 on March 15, 2013, and expanded the scope to all E-Class vehicles through MY 2008.The complainants alleged a strong odor of gasoline fuel both inside and outside of their vehicle, particularly after refilling the fuel tank.Many of the complainants noted that the odor subsided or went away after driving some distance thereby lowering the fuel level in the tank.Other owners reported they would only fill the tank to about three quarters full to avoid the odor altogether.Some complainants alleged fuel leaked from the fuel filter/sender, located on the top of the fuel tank on the driver's side, and collected on top of the tank.There were also allegations that the fuel leaks were associated with an Emissions Recall Campaign (No. 2008020001) conducted by Mercedes-Benz USA, LLC (Mercedes) in 2008 on MY 2003-2006 E-Class and CLS-Class AMG models.The issue in the recall involved small cracks in the pressurized outlet fitting of the fuel filter/sender.AMG vehicles are high performance models that operate at higher fuel pressure and use a different fuel filter/sender and fuel pump than non-AMG models.Information on Recall No. 2008020001 is available from the U.S. Environmental Protection Agency (EPA) website at www.EPA.gov.ODI's investigation found various leak sources that are unrelated to the outlet fitting cited in the EPA recall campaign.Through interviews with complainants, field inspections of complaint vehicles, and the collection and laboratory analysis of failed parts, three identifiable leak sources were found.The component parts and areas of the leaks involve the On-Board Diagnostic fuel tank pressure sensor (located on top of the fuel filter/sender), the outlet of the centrally mounted fuel tank fuel filling limiter valve, and the top of the fuel pump. These areas of leakage are located at the top of the fuel tank in unpressurized parts of the fuel system. When the tank is full, fuel can slowly weep/seep from micro-cracks in these components and may collect in cavities on top of the filter/sender, pump, or tank.Contrary to complainant's allegations that fuel entered the inside of their vehicle under the rear seat bench, neither ODI nor Mercedes found a plausible way for this to occur.The fuel tank is located outside of the passenger compartment, attached to the underside of the vehicle.The service access ports for the fuel filter/sender (driver's side) and fuel pump (passenger's side) are located under the rear seat bench, covered by a steel plate, sealed and bolted to the vehicle floor.When technicians service the fuel filter/sender, which has a regularly scheduled 60,000 mile service interval, and/or the fuel pump, the work is performed from inside the vehicle by working through the access ports.By letter dated September 4, 2014, Mercedes has notified the agency that it will extend the original warranty coverage to 15 years and unlimited mileage on Covered Fuel Tank Components in E-Class vehicles in MY 2003-2009 and CLS-Class vehicles in MY 2006-2011.The covered fuel tank components for the warranty extension include the fuel tank, fuel filter/sender, fuel pump, and all related gaskets/seals and retention rings.ODI is closing this investigation based on the manufacturer's extend warranty of the affected fuel system components and in consideration that the nature of the leaks does not appear to present an un
- Fuel System (Tank/Sender) Leakage
The Office of Defects Investigation (ODI) opened this investigation based on 20 consumer reports.All of the vehicles were E55 AMG models and the complainants alleged fuel leaks or a strong odor of gasoline both inside and outside of their vehicle, particularly after refueling.Some complainants alleged that the leaks…
The Office of Defects Investigation (ODI) opened this investigation based on 20 consumer reports.All of the vehicles were E55 AMG models and the complainants alleged fuel leaks or a strong odor of gasoline both inside and outside of their vehicle, particularly after refueling.Some complainants alleged that the leaks may be related to a 2008 Mercedes Benz emission recall (Campaign No. 2008020001) on the fuel filter module. This recall pertained to model years 2003-2006 E and CLS AMG models only.These AMG models use a different fuel pump and fuel filter module than the non-AMG E-class, however, they share other fuel system components, including the fuel tank.Since opening the investigation ODI has received an additional 350 reports relevant to this investigation.Of those reports, 116 reports are on the E55 AMG model.The remaining 234 reports are on other E-class models (i.e., E320, E350, E500, E550 and E63) which are now included in the scope of EA13-003.The investigation has been upgraded to Engineering Analysis, EA13-003, for further study.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers cited on the following page.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235972Enclosed for your information and pursuant to part 579.5, please find our latest Service and Warranty Bulletins for March, 2016
- 10205233Mobile phone cotacts are not transferred completely.
- 10205225Headlamps fogged.
- 10186142Unmotivated Reaction from Park Assist - model series 213 facelift / 238 facelift with option code 235 (active par- king assist) and option code 501 (surround view system)
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10181123Harsh engagement when changing gear range from P to D
- 10179951AIRMATIC Fault Message "Max 80 km/ h (50 mph) " In Instrument Cluster
- 10167561Xenon burner inoperative or flickers
- 10167525Apple products (iPhone or iPod) are not charged via the serial USB interface of the COMAND Online control unit (A40/3) in the stowage compartment of the center console.
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10167000Surface damage on steering wheel trim
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166103The controls on the partially electric seat adjustment switch stick or are loose or broken.
- 10166092Dynamic seat control is not functioning correctly and/or air cushions do not inflate fully.
- 10166084Rubbing noises at the point at which the covering rubs against the cover. Only occurs on vehicles with the sport package .
- 10166083Rubbing noises arise between the covering and cover of the sidebag
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10158329Oil in engine wiring harness
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10151948Display of suspension setting in head unit implausible
- 10151924Liftgate intermittently does not open fully
- 10136031Engine noises (rattling) after engine start
- 10135917Malfunctions of various control units and/or on-board power supply problems caused by water in the control unit tray under the driver/front passenger seat (dislocated, pinched or leaking condensation hose)
- 10135748Quiescent current in seat control unit
- 10135628iPhone mobile phone: Various complaints after software update to iOS8
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10034605Mercedes: seat belts, emergency tensioning retractors. Model series 204 (with codes 299 and 800), 207, 212. Seat belt can only be pulled out with great effort. At the same time a noise can be heard from the reversible reel tensioner gearing. Customer continuously pulled on seat belt strap while adjusting the fit of the belt after buckling up (to reduce the slack). This caused the drive of the reversible reel tensioner to remain engaged. Updated 4/26/12. Updated 5/22/2012.
- 10033070Xentry (mercedes): engine warning lamp IS currently on or was on and a delay fault of the camshaft adjust to current or stored in the engine control unit. Models 171, 203, 209, 211, 219, 221, 216, 230, 164, 251, and 403. No model years listed.
- 10033067Mercedes benz: tailgate does not open fully in cold weather. The tailgate not opening fully in cold weather, do not replace the struts.
- 10032727Mercedes: following fault codes are entered in the control unit and displayed-fc5320 drain valve:open circuit or insufficient valve current in models series 211, 219; fc5260 drain valve open circuit or insufficient valve current in model 221; fc5250 drain open circuit or insufficient valve current in model series 251, 164. Defective connecting cables to drain valve at airmatic compressor. This results in the setting of the fault codes. No model years listed.
- 10032709Mercedes: cracking/creaking noises from front axle when vehicle IS subject to torsion or when steering wheel IS turned. This IS mainly heard when the vehicle IS stationary or when the vehicle IS moving slowly. Relative movement between the frame type integral support and steering plate can cause the plate to make contact with the frame type integral support of the front axle, which in turn causes noises.
Every Mercedes-Benz AMG E55 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.