2005 Mercedes Benz C230
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › C230 › 2005
These records cover every 2005 Mercedes Benz C230. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2005 Mercedes Benz C230. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Owner complaints
85 complaints12 involved a crash6 involved a fire13 injuries
What owners report most
Latest complaints
- Air bags · Electrical system · Seats
The SAM system failed and car would not start !It took months to be diagnosed by 3 different mechanics! The message said quite often that the Air bags have been deployed !The dealer could not determine the issue! There have been various recalls on the Takata air bags stating my C230 2005 Kompressor…
The SAM system failed and car would not start !It took months to be diagnosed by 3 different mechanics! The message said quite often that the Air bags have been deployed !The dealer could not determine the issue! There have been various recalls on the Takata air bags stating my C230 2005 Kompressor is included in the recall over the last few years and when I put in the vin it says my car is not included! My mechanic said I should take it to the dealer before someone is killed. All I want now is to have these airbags replaced! Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Vehicle began smoking on highway. No check engine or indicator of any fault codes. No previous coolant or oil leaks, or fuel leaks appeared to be visible or of issue. Vehicle had to be pulled over on side of highway as smoke began to became increasing with darker color from the engine bay, then…
Vehicle began smoking on highway. No check engine or indicator of any fault codes. No previous coolant or oil leaks, or fuel leaks appeared to be visible or of issue. Vehicle had to be pulled over on side of highway as smoke began to became increasing with darker color from the engine bay, then making its way into the inner cabin Of the vehicle. Within a minute the full engine and front end of vehicle was engulfed in flames. Occupant was barley able to get out due to the vehicles dark smoke which caused disorientation for the driver. A good samaritan removed driver from vehicle and approximately 2 minutes later the entire car and cabin was engulfed in flames. Car was deemed a total loss with front end, cabin, and areas near the back seat/ window were burned to complete bare metal. Emergency personnel numerous times mentioned how lucky occupant was since these types of vehicle fires are typically fatal followed by the speed of fire it had spread throughout the process when engulfed.
- Engine · Seats · Visibility/wiper
I was driving my car to work and the next thing you know it slowed down only going 40mph. Then the engine light came on and now it want go in reverse. the electrical has went out for moving the headrest up and down, moving the seat forward n backwards. the battery keep draining, this IS the 3RD…
I was driving my car to work and the next thing you know it slowed down only going 40mph. Then the engine light came on and now it want go in reverse. the electrical has went out for moving the headrest up and down, moving the seat forward n backwards. the battery keep draining, this IS the 3RD new battery I had to buy. It's still beging drain. the sunroof will not open all electrical has went out in that area. It has never been able to open. the windshield wiper motor has went out. I took the car to the dealership they sais it wasn't nothing they can do since there wasn't no recall for this model
- Air bags
TL* the contact owns a 2005 mercedes benz C230. The contact stated that while making a left turn into a shopping center at approximately 10 mph, the vehicle was rear-ended by another vehicle causing the contact's vehicle to crash into the vehicle in front of her. The contact's forehead struck the…
TL* the contact owns a 2005 mercedes benz C230. The contact stated that while making a left turn into a shopping center at approximately 10 mph, the vehicle was rear-ended by another vehicle causing the contact's vehicle to crash into the vehicle in front of her. The contact's forehead struck the steering wheel. The contact stated that the air bag failed to deploy. The contact suffered injuries to the head, right breast, and right leg. The front seat passenger suffered an injury to the head, back, and right leg. Medical attention was sought. A police report was filed. The manufacturer was contacted and notified of the failure. The failure mileage was approximately 127,000.
- Unknown or other
La tela del techo SE despeg de repente y puede caer encima del conductor y pasajeros .he preguntado a otras personas que tienen el mismo modelo y me dicen que tambin les a pasado lo mismo o sea debe ser defecto de fabrica
- Electrical system
I purchased the car and about 1 week later the battery had drained. I purchased a new one then about 3 weeks later it drained again and again and again. It keeps draining no matter how many times I replace it. I have only put about 200 miles on the car since I purchased it years ago because of this. I replaced the tires once and the battery numerous times. I paid $6,500.00 for a car I can't even drive.
- Electrical system · Power train · Service brakes
On the highway car shut down shop said the w shaped fuel tank failed to send fuel from passenger side to the driver side. Also numerous time speed has accelerated independantly bumped in parking lot no air bag deployed seat malfunctions when moving it its stuck and crooked cant reach pedals and…
On the highway car shut down shop said the w shaped fuel tank failed to send fuel from passenger side to the driver side. Also numerous time speed has accelerated independantly bumped in parking lot no air bag deployed seat malfunctions when moving it its stuck and crooked cant reach pedals and loss of power even after fuel repairs before as well. Sunroof motor works when it wants to and constant fuses blowing and lights all the time. Door locks also get stuck. Battery also drains itself all the time and has bad cylinders. I could have been killed but thanks for the benz its otherwise great what a joke.
- Visibility/wiper
TL* the contact owns a 2013 mercedes benz C230. The contact stated that the sunroof track detached without warning. The contact stated that water leaked into the vehicle from the sunroof. The contact received notification of nhtsa campaign number: 19v918000 (visibility) which informed that parts…
TL* the contact owns a 2013 mercedes benz C230. The contact stated that the sunroof track detached without warning. The contact stated that water leaked into the vehicle from the sunroof. The contact received notification of nhtsa campaign number: 19v918000 (visibility) which informed that parts were not yet available for the recall repair. Neither a dealer nor the manufacturer was notified of the failure. The failure mileage was unknown. Vin tool confirms parts not available.
- Air bags · Electrical system · Engine
Hi my name IS [xxx] I own the vehicle describe and provided the vin nr I went to the mercedes benz of portland or situated in 1605 s.w naito pkwy portlland oregon on the date of 3 october 2019 because this car have a s.r.s recall they make me waiting from 10;16 to 15;41 but they du not want to…
Hi my name IS [xxx] I own the vehicle describe and provided the vin nr I went to the mercedes benz of portland or situated in 1605 s.w naito pkwy portlland oregon on the date of 3 october 2019 because this car have a s.r.s recall they make me waiting from 10;16 to 15;41 but they du not want to solve all the recall for free motivated the company they do not allow to change every sensor for free because on the cost too big !!! The car have several issue since that and I am on disability I can change those issue by myself please take note and helping me >thank you very mach [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *cc *tr *js
- Air bags · Electrical system · Engine
I have been notified about the safety air bag recall however, I have just found oil in my wiring harness. My car IS idling very rough and stalling, the check engine light IS on, I received 8 codes. I have oil in my camshaft wiring harness, my piston 1 fuel inject, spark plugs, and front of the…
I have been notified about the safety air bag recall however, I have just found oil in my wiring harness. My car IS idling very rough and stalling, the check engine light IS on, I received 8 codes. I have oil in my camshaft wiring harness, my piston 1 fuel inject, spark plugs, and front of the engine where camshaft adjuster magnets are covered in black sludge oil. Another mercedes owner told me the same thing happened to his car and was "pigtailed" there has been a recall on this issue for this type of car 2005 C230 kompressor sport the recall number IS #200910001. I would like for the mercedes benz dealership to resolve this issue, I need a government letter to be approved. May you please assist me with this request?
- Air bags
I was involved in a 1 vehicle accident where the driver, left curtain and left side airbags were deployed. upon close examination of the failing driver's airbag, I found obvious signs of perforations and burn-through. I was injured on my chin, face and forehead. this airbag was just recently replaced under recall campaign at the end of october this year, part of the takata ordeal.
- Engine
As I was driving the car engine started vibrating and the engine light came on and the car engine stopped suddenly. The car was towed to my mechanic who diagnosed the timing chain cam sprocket teeth were worn out causing the timing chain to jump and destroy the engine. research showed this IS…
As I was driving the car engine started vibrating and the engine light came on and the car engine stopped suddenly. The car was towed to my mechanic who diagnosed the timing chain cam sprocket teeth were worn out causing the timing chain to jump and destroy the engine. research showed this IS common factory defect with these engines since mercedes used soft metal for the sprockets causing premature wear. I contacted mercedes and they told me there IS no open recall or class action suit for this year/model and recommended the car be towed to a mercedes dealership for evaluation. my local mercedes dealer informed me they require $200 fee to inspect the car and the replacement engine will cost me $10,000-15,000. the care IS 13 years old and has 135,000 and out of warranty. how IS it that mercedes can advertise their slogan "the best or nothing" when they manufacture engines that are destroyed at such relative low mileage? I was lucky not to have a collision with another vehicle on the road and was lucky to be able to stop the car when the engine failed without injuring myself or others.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact stated that the air bag warning indicator was randomly flashing, which was a safety concern. In addition, regardless if a passenger was seated in the front passenger seat, the air bag warning indicator kept flashing on and…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact stated that the air bag warning indicator was randomly flashing, which was a safety concern. In addition, regardless if a passenger was seated in the front passenger seat, the air bag warning indicator kept flashing on and off. The contact later received notification of nhtsa campaign number: 16v081000 (air bags). The dealer (atlanta classic cars, 1705 boggs rd, duluth, ga 30096, (888) 512-1933) stated that the part was unavailable and the vehicle needed to be diagnosed first to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact stated that nhtsa campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2018. The dealer (mercedes-benz of beverly hills, 9250 beverly…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact stated that nhtsa campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2018. The dealer (mercedes-benz of beverly hills, 9250 beverly blvd, beverly hills, ca 90210) stated that the parts were not available. The manufacturer was also contacted and stated that their system was down and were unable to look up the recall. The contact had not experienced a failure. The vin was unavailable.
- Air bags
Takata recall. I called mercedes benz of USA on april 24, 2018 to request information as to when the vehicle identified above would be scheduled to have its affected airbags replaced. Their response indicates that I am in for a very long wait. their priority of replacement focuses on vehicles in…
Takata recall. I called mercedes benz of USA on april 24, 2018 to request information as to when the vehicle identified above would be scheduled to have its affected airbags replaced. Their response indicates that I am in for a very long wait. their priority of replacement focuses on vehicles in humid environments. The vehicle described above was originally purchased in and spent a significant period of time in boston. Ma. I am concerned about possibly being mortally wounded by the current airbag in an otherwise non-fatal accident.
- Air bags · Power train
TL* takata recall. The contact owns a 2005 mercedes-benz C230. While driving 50 mph, the vehicle inadvertently shifted into reverse and the vehicle decelerated. In an attempt to correct the failure, the key was removed from the ignition and the vehicle was shifted into park. The vehicle was towed…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. While driving 50 mph, the vehicle inadvertently shifted into reverse and the vehicle decelerated. In an attempt to correct the failure, the key was removed from the ignition and the vehicle was shifted into park. The vehicle was towed to the contact's residence. The contact called mercedes-benz of westwood at 781-688-1000 and was advised to have the vehicle towed to the dealer for diagnostic testing and repairs. The vehicle was not taken to the dealer. The contact also received notification of nhtsa campaign number: 16v81000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The same dealer confirmed that the parts were not available for the recall repair. The manufacturer was not notified. The failure mileage was approximately 114,000. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) over a year ago. The dealer (carlton motorcars, 2446 laurens rd, greenville, sc 29607, (864) 213-8000) stated that the parts were unavailable and was…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) over a year ago. The dealer (carlton motorcars, 2446 laurens rd, greenville, sc 29607, (864) 213-8000) stated that the parts were unavailable and was unable to verify when they would be supplied from the manufacturer. The contact stated that the air bag indicator recently illuminated. Initially, the dealer indicated that the contact would need to pay $200 to have the vehicle diagnosed before ordering the part to provide the remedy for the recall repair. The contact was concerned about being charged a diagnostic fee after having to wait for more than a year. The failure mileage was unknown. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of palm springs, 4095 e…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of palm springs, 4095 e palm canyon dr, palm springs, ca 92264, (760) 328-6525) stated that parts were not available and did not know when they would be supplied from the manufacturer. The dealer stated that the parts were on a national backorder. The dealer only stated that the parts may become available within 30 to 90 days. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer was not contacted because the interim…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer was not contacted because the interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted and was unable to provide a reasonable time frame to supply the remedy and parts to the dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Received a recall notice in january 2017 that stated "requires your immediate attention". Just received another dated december 2017 that stated "visit www.mbusa.com/recalls" for more info, this page IS "not available" on this date(12/27/2017).
- Air bags
Takata recall --- recall has not been completed in over a year .....airbag manufacturer filing chapter 11. I hold mercedes benz responsible
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz c230wz. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2005 mercedes-benz c230wz. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect. *Tt updated 8/28/18*jb
- Air bags
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2005 mercedes-benz C230. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (house of imports, 6862 auto center dr, buena park, ca 90621) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Takata recall - mercedes does not have a suitable replacement part and does not know when they will.
- Air bags
Takata recall - no mercedes dealers have yet to receive any replacement parts for the mercedes passenger cars.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235996Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
- 10235978Recall Campaign announcement for Takata driver airbags.
- 10205233Mobile phone cotacts are not transferred completely.
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10166994Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10166095Noise from the front seats during load change.
- 10166087The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be eliminated without replacing the control unit.
- 10166085Grunting noise or ripping noise at seat-back lining
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10164811Throttle lift-off clunking noises at drive shafts of rear axle
- 10164810Throttle lift-off clunking noises at drive shafts of front axle
- 10158301Replace Driver-Side and (if applicable) Front Passenger Air Bag
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10135599Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
- 10037653Mercedes-benz: there are electrical production quality issues that cause the air bag warning light to illuminate.
- 10034988Mercedes benz (daimler): unsatisfactory brake servo assistance after a cold start, primarily when maneuvering. Low vacuum in the intake manifold due to wide open throttle valve. Retrofit electric brake booster vacuum pump (M56). Model 203. No model year listed.
- 10032568Mercedes benz service campaign: see document search button for owner letter. Software calibration number (scn) coding; engine control module. The vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a visit to the workshop. This may cause the affected vehicles to fail to meet the statutory requirements for inspection and or maintenance (emissions inspection).
- 10030904Mercedes benz: models 203, 209, 211, 219,230, and 463; model years 2005-2007. Replace pilot bushing at electrohydraulic unit. Daimler ag has determined that on affected vehicles the transmission pilot bushing may leak. Dealer will replace transmission pilot bushing .
- 10029504Mercedes: replace transfer case on affected vehicles optimized transfer cases will reduce vibrations when cornering or when parking. Models 203, 211, 220.
- 10028624Mercedes vehicle: the anti-lock brake system (ABS) return flow pump running without control with corresponding fault code c1401, clean and insulated the connector for the return flow pump relay. Models 202 and 208. Model years unknown.
- 10028586Mercedes vehicle: the srs indicator lamp IS illuminated and code b1058 and b2dbo are stored, replace the srs control unit. Models 203 and model 209. Model years unknown.
- 10028585Mercedes vehicles: the xenon or bi-xenon headlamp not functioning. A function description can be found in wis document gf8s.10-p-20010 (203), gf82.10-p-0003q (209); gf82.10-p-3002r (230). Model years uknown.
- 10027826Mercedes-benz: daimler ag has determined that the engine vent hose on subject vehicles may not conform to specifications. Cracks may develop in the vent hose over time and in the worst case result in a rough running engine.
- 10024662Model C230, model years 2003-2005 - replace engine vent hoses.
- 10024362Mercedes-benz - check catalytic converters and replace if necessary - models 203, 209, 211, 215, 230 - model years 2004-2005. Update 8/7/2008.
- 10024117All model 171, 203 and 209 vehicles equipped with sales code 477 - tire loss warning system (indirect esp based) with run flat tires. [Tire pressure monitoring inactive] displayed instrument cluster. Model year 2005-2007.
Every Mercedes Benz C230 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.