2007 Mercedes Benz C230
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › C230 › 2007
These records cover every 2007 Mercedes Benz C230. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2007 Mercedes Benz C230. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk and remedy
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk and remedy
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing…
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk and remedy
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Owner complaints
212 complaints8 involved a crash4 involved a fire10 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting › Tail lights · Visibility › Sun/moon roof assembly
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no…
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving in a storm, the windshield cracked. The taillight and indicator lights were inoperable. There was an abnormal tapping sound coming from the vehicle. The vehicle was taken to the local dealer, who confirmed there was no failure with the sunroof. The vehicle was repaired. After retrieving the vehicle, the vehicle failed to start while the temperature was 20 degrees. The vehicle was towed to the local dealer by AAA. The tow truck driver jump-started the vehicle and closed the sunroof. The dealer informed the contact that the sunroof was leaking, the battery needed to be replaced, and the solenoid was inoperable. The vehicle was not repaired. Additionally, the remote was inoperable. The passenger’s side mirror light was inoperable. The manufacturer was contacted and opened a case. The failure mileage was approximately 99,000.
- Electrical system · Engine · Suspension
Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's…
Hi my name is [XXX] my son's name is [XXX] we bought the car and had no problems tell recently my brother n his associates have been making it a part of there day to day basis to spice the wires to the ecu and the fuel tank and transmission was stolen now they put a stolen one in my car and it's messed up my ability to go over 20 or shift and my esp and abs srs lights are just going off like a Christmas tree . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel system, gasoline
The contact owns a 1997 Mercedes-Benz C230. The contact stated that on several occasions while driving at various speeds, the contact heard fluttering sounds coming from the engine compartment. The contact stated that on two occasions, the vehicle stalled. The contact was able to restart the…
The contact owns a 1997 Mercedes-Benz C230. The contact stated that on several occasions while driving at various speeds, the contact heard fluttering sounds coming from the engine compartment. The contact stated that on two occasions, the vehicle stalled. The contact was able to restart the vehicle each time. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately two months later. The manufacturer was not notified of the failure. The failure mileage was approximately 300,000.
- Air bags
The contact owned a 2007 Mercedes Benz C230. The contact received notification of NHTSA Campaign Number: 19V918000 (Air Bags) and would like to be removed from the recall distribution list. The manufacturer was notified. The local dealer was not contacted regarding the matter.
- Fuel system, gasoline › Delivery › Fuel pump › Control/drive module
My car went into limp mode. Well after I spend 2000. And 2 years trying to figure out what was going on with my car. Come to find out. Water was getting in and it messed up my whole system. I just put every part on this car is brand new. Trying to figure this out. Now for nothing. I read somewhere. That I'm not the only one with this issue. That mercedes. Needs to make it right. What do u think
- Engine
Balance shaft and idle gear sprocket failure causing engine to misfire when idle or from warm start and cause idling during acceleration. Safety could be an issue if it causes greater internal damage or if the failure to accelerate fully may impact my ability to avoid an unsafe situation. Problem…
Balance shaft and idle gear sprocket failure causing engine to misfire when idle or from warm start and cause idling during acceleration. Safety could be an issue if it causes greater internal damage or if the failure to accelerate fully may impact my ability to avoid an unsafe situation. Problem has been confirmed by a repair shop and has been admitted to be a common issue with M272 engine due to metallurgy defect during manufacture. This issue was part of a class action lawsuit against Mercedes Benz USA, which resulted in limited compensation to few people but a safety investigation was not conducted. MIL lamp does indicate an issue (P0016, P0017).
- Fuel/propulsion system
My 2007 c230 has a problem with the smell of gasoline when you fill up. I have seen alot of complaints about the gas tank and its system on line. An when I talked to medcedes I was told they have had alot of issues with the mercedes in the past and that issue. They replaced alot of them at one time…
My 2007 c230 has a problem with the smell of gasoline when you fill up. I have seen alot of complaints about the gas tank and its system on line. An when I talked to medcedes I was told they have had alot of issues with the mercedes in the past and that issue. They replaced alot of them at one time I dont know which model. I have seen alot of people with my style of mercedes with similiar issues. This type of thing should be taken care of by the dealer.
- Fuel/propulsion system
After filling the gas tank over the three quarters(3/4) mark, there is an extreme of gas. No leaks are seen and a garage found no leaks. The odor is so bad/strong that the car can not be placed in the garage. The odor remain until the fuel level is at or below the three quarters level.
- Engine
On Oct 25, 2022 while returning home from Denver International Airport the check engine light illuminated on the dash of my Mercedes Benz. The car was exhibiting increasing power loss and rough running which increased while driving north on Interstate 25 in heavy morning traffic. I was in doubt…
On Oct 25, 2022 while returning home from Denver International Airport the check engine light illuminated on the dash of my Mercedes Benz. The car was exhibiting increasing power loss and rough running which increased while driving north on Interstate 25 in heavy morning traffic. I was in doubt that he car would make it home. The car has been diagnosed subsequently the the Mercedes Benz m272 engine nance shaft gear problem with estimated cost to repair of US $6300.00. The car is definitely not dependable to drive with this problem due to the likelihood of failure in traffic.
- Fuel/propulsion system
I have an issue that when you fill up the car you will smell a strong gas odor outside of the car. as soon as the fuel level drops down the odor gets less and less. looked under rear seat and no fuel leaks. also i see a lot of posts about this same issue with this same type of car. 2007 c230 sport. please look into this. i even changed out gaskets and fuel pumps. just in case.
- Engine
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated on the instrument panel. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the balance shaft needed to be…
The contact owns a 2007 Mercedes-Benz C230. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated on the instrument panel. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the balance shaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.
- Visibility › Sun/moon roof assembly
2007 mercedes benz C230. The consumer stated the vehicle should have been included in the sunroof recall. While driving the vehicle at 60mph, the sunroof shattered. The consumer was informed that due to the sunroof exploding, the recall did not apply. the consumer referenced recall 19v-918. The…
2007 mercedes benz C230. The consumer stated the vehicle should have been included in the sunroof recall. While driving the vehicle at 60mph, the sunroof shattered. The consumer was informed that due to the sunroof exploding, the recall did not apply. the consumer referenced recall 19v-918. The consumer stated at the time of the explosion, the glass panel was partially open. It began to rattle, shake violently, and explode. The vehicle wasin motion when the failure occured.
- Engine · Fuel/propulsion system · Power train
Have a code p0016 p0017 I replace the camshaft balance sensor but it’s not that. I found out it’s balance shaft and I found out a lot of the people have the same problem
- Air bags · Engine
Me, [XXX], and my ex-wife went to buy this car from a auto auction, plate where out state, but I figure wouldn't cost me much to register, bought it February 6, 2021 and I am kind of short in money to register car but then couple week after driving check engine pop up so I had free check engine by…
Me, [XXX], and my ex-wife went to buy this car from a auto auction, plate where out state, but I figure wouldn't cost me much to register, bought it February 6, 2021 and I am kind of short in money to register car but then couple week after driving check engine pop up so I had free check engine by auto zone parts, so then it wasn't serious needed change oil change and filters, so I drove more so everything was going good ready for smoke check, but i didn't have the money so I ask my ex-wife to let me borrow money around May of month, so I was driving to her home, and out of no where I got hit in the front driver side lower fender from some silver low profile car, I was going 30's mile street but when I got hit by anomies driver the driver side bag pop up and also the passenger side too!! I was stunt and confused, wasn't a hard hit, driver that hit me run off, I pulled over the side of street. Couple light show up in dash board I don't recall what they said. I called my lawyer an he mention there was problems and recalls in a TAKATA air bag deploying. I did a research and sure enough my car had takata air bags. I contact to this number [XXX] Executive Referral Manager Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328-4312 Phone: 800-367-6372 ext. [XXX] Fax: 770-705-0152 On June 11, 2021. I made the report, on June 16, 2921 they sent a email that they will fallow up and investigate, I did sent pictures and mileage 150,000 around there so am still waiting for their action. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Electrical system · Steering
Came to my car one day after it sat for maybe an hr at my mechanics house the doors unlocked with remote, went to srart car and it did not a make unlock vibrating sound after that realized it was not working, spent 400 dollars each on two different keys both of those did not work, techs had issue orogramming key
- Engine · Power train · Vehicle speed control
I purchased a 2007 mercedes benz C230 sport from a private seller. I soon learned that the vehicle was in limp mode. The dealer said it was the transmission conductor plate. After hours of research, I discovered several owners of a mercedes with the 772.9 transmission have been experiencing the same issue. I ended up paying $2500 for a new tcu from mercedes benz.
- Fuel/propulsion system
Car leaks fuel under the seat. *tr
- Fuel/propulsion system
When I fill up with gas, the car salon fills up with the gas smell. The problem should be in the fuel pump or so. The smell IS persistent in the garage. While driving, I did not notice. When the amount of gas in the fuel tank decreases, the smell goes away. I removed the back seat and so the gas residue over the pump.
- Engine
The car reached 110,000 miles and the balance shaft in my M272 IS worn out I always take it to get it serviced I found out others had the same problem and created a facebook group I just don't think they should replace it with the same quality balance shaft if it continues to fail prematurely…
The car reached 110,000 miles and the balance shaft in my M272 IS worn out I always take it to get it serviced I found out others had the same problem and created a facebook group I just don't think they should replace it with the same quality balance shaft if it continues to fail prematurely eventually I'll ruin my entire engine which I thought of mercedes to be quality please help vin# [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Cc
- Visibility › Sun/moon roof assembly
TL* the contact owns a 2007 mercedes-benz C230. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. the contact called the mercedes-benz of bloomfield hills (36600 woodward ave, bloomfield hills, mi 48304…
TL* the contact owns a 2007 mercedes-benz C230. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was unavailable. the contact called the mercedes-benz of bloomfield hills (36600 woodward ave, bloomfield hills, mi 48304, (248) 644-8400) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Structure › Body · Unknown or other · Wheels
During a normal morning drive on a side street (non residental) I had slowed the car with my two passenger tires in the dirt and driver tires on the road to about 5 to 10 mph before pulling back on to the road and accelerated back up to 45 mph as posted. While doing so my esp shut off so how and I…
During a normal morning drive on a side street (non residental) I had slowed the car with my two passenger tires in the dirt and driver tires on the road to about 5 to 10 mph before pulling back on to the road and accelerated back up to 45 mph as posted. While doing so my esp shut off so how and I ended up fish tailing over a curb through a fence and on to a golf course in which there was external damage to my steering body side panels exterior lighting side mirror tires and lower control arms. Resulting in over 8K in repairs.
- Visibility › Sun/moon roof assembly · Visibility/wiper
TL* the contact owns a 2007 mercedes benz C-230. while driving 70 mph, the sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to mercedes-benz of st. Louis located at (1048 hampton ave, st. Louis, mo 63139, (314) 647-2400). The vehicle was inspected…
TL* the contact owns a 2007 mercedes benz C-230. while driving 70 mph, the sunroof detached without warning or impact. There were no reported injuries. The vehicle was taken to mercedes-benz of st. Louis located at (1048 hampton ave, st. Louis, mo 63139, (314) 647-2400). The vehicle was inspected and the contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the however, no assistance was provided. The failure mileage was unknown.
- Air bags
TL* the contact owned a 2007 mercedes benz C230. The contact stated that while driving at 20-30 mph, while it was raining and was making a left turn, the vehicle skid off the road as a result the contact went up on the sidewalk and crashed into a fire hydrant. The air bags failed to deploy. No…
TL* the contact owned a 2007 mercedes benz C230. The contact stated that while driving at 20-30 mph, while it was raining and was making a left turn, the vehicle skid off the road as a result the contact went up on the sidewalk and crashed into a fire hydrant. The air bags failed to deploy. No warning indicator light illuminated. The contact sustained a leg injury that required medical attention. A police report was filed. The vehicle was towed to the contacts residence and later towed to an insurance tow lot. The vehicle was not taken to a dealer. The vehicle was destroyed. The manufacturer was notified of the failure and informed the contact that there will be an investigation and did not offer further assistance. The approximate failure mileage was 117,000.
- Fuel/propulsion system
Nhtsa recall 08v303000. My car fuel gauge misreads what IS not there. Stalls and not restart without tapping the fuel pump. Fuel light indicates fuel sensor need to be replaced. After paying $327.00 still continues to malfunction. Stopped several times on street and parking lots. Towed several…
Nhtsa recall 08v303000. My car fuel gauge misreads what IS not there. Stalls and not restart without tapping the fuel pump. Fuel light indicates fuel sensor need to be replaced. After paying $327.00 still continues to malfunction. Stopped several times on street and parking lots. Towed several times. Refuses to start without notice. Harness for it not found. Impact of accident lost fuel. Since accident towed three times stalled and towed once and twice by mercedes benz. Replacement cost $1051.00.
- Electrical system · Engine · Vehicle speed control
Problem shifting gear. Only 47K miles. Stuck in the freeway only acceleration of 30 mph. Dealership diagnosis conductor plate $1800-2800 repair. *bf vin not available. *Jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10252770As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customers contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235996Additional information around the recent recall announcement affecting approximately 705,983 Mercedes-Benz passenger vehicles involving Takata driver-side airbags containing PSDl-5 type inflators
- 10235978Recall Campaign announcement for Takata driver airbags.
- 10205233Mobile phone cotacts are not transferred completely.
- 10186141NTG5.5: Incorrect time shown on instrument cluster, COMAND display, and analog clock
- 10186135If the customer brakes sharply from a speed of > 30mph, without ABS intervention, there is a single cracking noise from the area of the ESP hydraulic unit
- 10181124Harsh engagement when changing gear range from P to D or R
- 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- 10167489Noise: A rattling noise may be heard from the area of the chain drive for approx. 2-5 seconds after engine start. And/or: Fault code entries in engine control unit: SIM271DE20: P001177 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001762 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001192 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001195 The position of the intake camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001477 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The commanded position cannot be reached. P001492 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The function or the instruction is faulty. P001495 The position of the exhaust camshaft (cylinder bank 1) deviates from the specified value. The mechanical setup is not OK. P001600 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. P001662 The position of the intake camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft. The signal comparison is faulty. P001700 The position of the exhaust camshaft (cylinder bank 1) is implausible in comparison with the position of the crankshaft.
- 10166994Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). Heard once when changing from forward to reverse (and vice versa)
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10166095Noise from the front seats during load change.
- 10166087The presence of a quiescent current can have several causes. These are not always recognized and lead to an increased number of OK components being removed. Possible Hall sensor faults or normalization faults can exist which can be eliminated without replacing the control unit.
- 10166085Grunting noise or ripping noise at seat-back lining
- 10166082Noises from area of seat adjuster or cushion frame.
- 10166081Noise complaints when load on backrest frame changes. Affects the driver and front passenger seats. Also perform the remedial action if you are performing work on: - backrest frame - backrest cover or - guide rail of head restraint. If the backrest frame is exposed as a result, the actions must always be performed in order to avoid follow-up repairs.
- 10164811Throttle lift-off clunking noises at drive shafts of rear axle
- 10164810Throttle lift-off clunking noises at drive shafts of front axle
- 10158301Replace Driver-Side and (if applicable) Front Passenger Air Bag
- 10151959Seat belt extender toothed rack sluggish or makes noises
- 10135599Clunking noise from front axle suspension strut or rear axle shock absorber on short strokes of the damper
- 10041208Mercedes benz: engine light IS on with stored trouble codes.
- 10041066Mercedes benz: the turn signal light on the mirror fogs up due to temperature differences.
- 10037408Mercedes-benz: shock absorber procedure.
- 10036933Xentry (mercedes benz): replacing exterior light bulbs. Exterior lights. Li did not match dtb from which it was created. (Main remedy for repair was missing.)
- 10034988Mercedes benz (daimler): unsatisfactory brake servo assistance after a cold start, primarily when maneuvering. Low vacuum in the intake manifold due to wide open throttle valve. Retrofit electric brake booster vacuum pump (M56). Model 203. No model year listed.
- 10034625Mercedes (xentry): engine makes noise, ticking/crackling at idle speeds up to approx. 1500 rpm. Run in effect of 1ST crankshaft main bearing. Models 211, 219, 164, 251, 203, 204, 209, 221, 461 and 463. No model years listed.
- 10034306Mercedes: airbag durability and reliability. Air bag srs control module (N2/2) does not have a set shelf life and will normally be reliable for the life of a vehicle. With 164, 216 221, 251 and newer, the airbag control unit can be reset five times. With modes 202, 210 and newer, the airbag control unit can be reset three times. Earlier models would have to have their airbag control unit and triggered restrain components changed only after an accident. No models or model years listed.
- 10032568Mercedes benz service campaign: see document search button for owner letter. Software calibration number (scn) coding; engine control module. The vehicles fuel tank leak diagnosis system may have been inadvertently deactivated during a visit to the workshop. This may cause the affected vehicles to fail to meet the statutory requirements for inspection and or maintenance (emissions inspection).
- 10032370Mercedes benz: all model 202, 208, 210 equipped with code 472A (electronic stability program) esp indicator lamp illuminated/fault code c1401 or c1405. No model years listed.
- 10030904Mercedes benz: models 203, 209, 211, 219,230, and 463; model years 2005-2007. Replace pilot bushing at electrohydraulic unit. Daimler ag has determined that on affected vehicles the transmission pilot bushing may leak. Dealer will replace transmission pilot bushing .
- 10029504Mercedes: replace transfer case on affected vehicles optimized transfer cases will reduce vibrations when cornering or when parking. Models 203, 211, 220.
- 10028624Mercedes vehicle: the anti-lock brake system (ABS) return flow pump running without control with corresponding fault code c1401, clean and insulated the connector for the return flow pump relay. Models 202 and 208. Model years unknown.
Every Mercedes Benz C230 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.