2006 Mercedes Benz ML350
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercedes Benz › ML350 › 2006
These records cover every 2006 Mercedes Benz ML350. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2006 Mercedes Benz ML350. Newest first.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk and remedy
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk and remedy
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Owner complaints
172 complaints10 involved a crash19 involved a fire10 injuries
What owners report most
Latest complaints
- Service brakes
While my vehicle was having a mandatory safety recall performed on the brake booster, my brake line was damaged and now the dealership is asking for $7,000 to repair something caused by them and directly related to a safety recall. The car was in working condition prior to being brought to the dealership and now it is at the dealership and inoperable.
- Air bags · Electrical system
After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read…
After starting the car, two messages appeared on the dash board. Center Gauge read: SRS Restraint System Malfunction Service Required Fuel Gauge read: SRS (in red) Took the car to our certified mechanic. After his diagnostic check- He said it was the Air Bag Module is out. Needs to be replaced at Mercedes Dealership.
- Engine · Service brakes, hydraulic
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 24V298000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon starting the vehicle a week later, the brake warning light and…
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 24V298000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon starting the vehicle a week later, the brake warning light and the check engine warning light were illuminated, and the message "Take to Service Center" was displayed. The vehicle was taken back to the dealer, but no assistance was provided. The contact stated while driving at various speeds and depressing the brake pedal, the brakes made an abnormal rubbing and squeaking sound, and the vehicle jerked. The vehicle was taken back to the dealer for the failure to be corrected under the recall, but no assistance was provided. The contact stated that the recall repair failed to correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 163,450.
- Power train
My car was included in the balance right shaft recall as 2nd owner I was just made aware as a result my check engine light came on. It was also learned that the car was included in faulty “balance shaft”. I should be included because my car has same diagnosis as defective equipment
- Fuel/propulsion system · Steering
The fuel system faild had it replaced twice gss leaking as well as the power steering leaking badly went out while driving I had both replaced power steering is out again several months later car been sitting since then i looked up to see if there were any safty recalls I did find both on Kelly…
The fuel system faild had it replaced twice gss leaking as well as the power steering leaking badly went out while driving I had both replaced power steering is out again several months later car been sitting since then i looked up to see if there were any safty recalls I did find both on Kelly blue book and a few other sites I contacted dealership was told I could bring vehicle the the recalls don't expire once the vehicle was there received a phone call they had my vehicle however the said they didn't know what kind it was or why it was there I asked how could u not know that was told they had keys but haven't went out to look I gave all my information before the vehicle was picked up I told them the issue again I was told then that as long as it's a recall problem no charge two days later I received another call same thing not knowing what type of vehicle I explained the situation again this time I was told they see 7 recalls all expired but 1 on the break system and I will have to pay $198 plus tax $233 for diagnostic ran and that price doesn't count towards repairs I waited a few hours called in act like someone else and was told recalls don't expire when I explained what was going on and who I was they told me my recalls closed and can't reopen and the was told they didn't see anything about power steering recalls however it was before I had my car towed if this was a safety recall hiw can I tell what information is correct with old recalls and how do I get them to fix this I do have a older model that I purchased 3 years ago from what I can see on there website when putting in Vin only show current recalls and shows my vehicle not having any recalls work ever done this information was on mercedes of louisville website I feel like I'm getting the run around please help with this safety recall I have small kids and won't to be safety
- Electrical system · Power train
i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle…
i encountered a major issue with the Mercedes ML350, while doing a 3 point turn in a busy suburban Toronto street.The electronic shift module left me stuck in Road way. Causing traffic back up and could not move vehicle.neither forward or reverse.tried pushing and different tactics to move vehicle off road. Had to call CAA-AAA. It was a caos situation,first tow truck could not load vehicle,all wheels were locked in drive and would not shift. Had to wait for special tow Have all four wheels lifted off onto dolly. Tow truck driver said it is a common problem.with MB,BMW and Audi.Vehicles towed to dealer sat at dealer. parts on back order and Not available for repair.Since was in Toronto away from Home. Had to source original equipment supplier to purchase part.Dealer and factory Mercedes could Not source part.back ordered.The dealer agreed to install the factory OEM part they could not source. My concern to all owners including myself in line traffic a basic traffic maneuver stuck in blocking traffic. Cannot moving vehicle jammed in gear that controlled by a shift module.no safe limp mode or emergency shift to neutral to move vehicle safely.
- Electrical system · Exterior lighting
Driver Side Low beam headlight turns off and on randomly whether the vehicle is off or on. I lose view of the road because lights turn off randomly and others cannot see me at night as well. I've tried taking my vehicle to the shop, but no one can trace down this problem. No warning was shown until recently.
- Engine
They have timing chain issues . The balance shafts abd timing chsin sprockets fail and cause catastrophic failure . This IS my 3RD ml350 to have the engine go out because of something the manufacturer couldbe prevented if it was recalled years ago if you dont believe then research it thank you
- Power train · Service brakes
Brakes feel spongy,, when letting off accelerate feels as if transmission has a brake applied
- Forward collision avoidance › Automatic emergency braking · Service brakes, hydraulic
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the recall repair was not performed by the dealer. The contact stated that while driving at an undisclosed speed, the vehicle intermittently…
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the recall repair was not performed by the dealer. The contact stated that while driving at an undisclosed speed, the vehicle intermittently experienced phantom braking with the ABS warning light illuminated. Additionally, the brake pedal went to the floorboard while depressed and made an abnormal sound; however, the brakes failed to stop the vehicle immediately. The vehicle was taken to an independent mechanic who diagnosed that the ABS sensor was faulty. The vehicle was then towed to the dealer, where it was diagnosed that the ABS sensor needed to be reset. The dealer reset the ABS sensor and informed the contact that the brake system housing was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 151,831.
- Service brakes, hydraulic
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The contact was given an appointment by the dealer…
The contact owns a 2006 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The manufacturer was made aware of the issue and referred the contact to the dealer for assistance. The contact was given an appointment by the dealer weeks in advance and was notified in the recall notice to stop driving the vehicle immediately. The manufacturer assured the contact on multiple occasions that the dealer would provide an alternative form of transportation until the recall was serviced; however, the dealer failed to provide the contact another form of transportation. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Engine
Balance shaft failure
- Service brakes · Structure › Body · Unknown or other
Brake delay. Caused an at-fault traffic accident on Saturday, April 16, 2022.
- Service brakes
Hello, There is a safety recall from the manufacturer and they have advised not to drive the vehicle. The vehicle does take a little more press on the breaks for it to function so we are assuming that we are affected by this recall. I have writen emails and called the Mercedez hotline on June…
Hello, There is a safety recall from the manufacturer and they have advised not to drive the vehicle. The vehicle does take a little more press on the breaks for it to function so we are assuming that we are affected by this recall. I have writen emails and called the Mercedez hotline on June 1st 2022 and they assured me over the phone that the dealership will be able to help. When i called the dealerships in St Louis, namely Plaza motors and St Louis Mercedez they declined to inspect the vehicle and advised that i can keep driving untill they inspect the vehicle. The recall from mercedez clearly states that the vehicle should not be driven. When i told them about it they changed the story and told me they dont know when they can do the inspection. Upon calling Mercedes back, they told me that they are sorry about the misinformation ad that I can rent a vehicle for reembursement but when asked about the process of getting the money back, they could not provide an answer. We did not feel comfortable renting a vehicle before knowing the process in detail so we called Mercedes back and the next person told me that the rentals will not be reimbursed. We are really in a tough situation as the car is not safe to drive per the recall and neither Mercedes or the local dealers are willing to help even after a month of the recall notice. We are hoping that either they can inspect the vehicle, give us a loaner vehicle or reimburse us for a rental vehicle. We have a small family with a 3 year old and want to make sure that we are all safe. Thank you
- Engine
car suddenly stalled out while driving in traffic and was told that the engine went out, was very dangerous and also seen on the website that 100s of other owners with the same problem and mercedes has not done anything about the problem.
- Electrical system · Service brakes · Unknown or other
Since my significant others and I purchased this 2006 Mercedes Benz SUV - ML-350, over three months ago, we were wondering why the "Engine check light was always on" so we purchased (4) sensors and replaced the sensors of where OBD tests pointed out for the engine, deleted the Engine Check Light…
Since my significant others and I purchased this 2006 Mercedes Benz SUV - ML-350, over three months ago, we were wondering why the "Engine check light was always on" so we purchased (4) sensors and replaced the sensors of where OBD tests pointed out for the engine, deleted the Engine Check Light several times but it will go back on after we driven it for another 50 to 100 miles away to normal highways and freeways driving to relearn the computer system and the Check Engine Light On again and again but not blinking? We called our friendly mechanics and he said it maybe faults recalled that part of the electronics or maybe the computer is giving that "engine check" light on because it has some safety components is malfunctioning, the braking is also hard and sometimes it is too soft when I push it with my right foot to stop the car and also the car is using too much gas. So, we kept postponement of bringing this car to the dealership for repairs because we cannot afford the repairs. Then today, I check to my email and I see the Recall email from NHTSA about MB - ML-350 / recall number 2022050015 / NHTSA # 22V315, since we cannot smog check it because of the "Engine Check On" it is always on we were puzzled why this light and this car cost too much to use and sometimes hard and sometimes soft to push on it's braking power? Please let us know on what to do next? Shall we call the MB-Dealerships to tow this car to their shop because we have stop using this car about over (3) months ago since we bought it ? Braking System is sometimes is too hard and sometimes too soft and using too much gas and the "Engine Check is always On " even we have replaced the (4) electronic sensors that the OBD machine pointed out but is still doing the same thing. Please advise us of what to do to resolve these operational safety of our 2006 - ML-350 Mercedes Benz, it is stored in our car garage. The rear reverse camera also stops working and it is saying braking lights are not functioning?
- Engine
Engine has low power and a whine. Also has a Check Engine Light indicating Center Balance Shaft issue. I took it to Merz dealer and they said it’s known issue of soft metal sproket internal to engine that occurs often. Many times at 50k miles but I bought my car at 150k. Was told engine could stop moving forward at any time.
- Service brakes
While trying to slow in to a corner, the brakes did not work, pushing harder on the brakes caused pulling and vibration. The vehicle left the road causing damage to right fender, bumper, wheel, tire and door. The vehicle has been inspected, brake pads and brakes seemed fine. This continues to…
While trying to slow in to a corner, the brakes did not work, pushing harder on the brakes caused pulling and vibration. The vehicle left the road causing damage to right fender, bumper, wheel, tire and door. The vehicle has been inspected, brake pads and brakes seemed fine. This continues to happen on a rare occasion, maybe once every 30 times vehicle is driven. This is very scarry to have brake failure, so the vehicle is rarely driven now because no remedy has been offered.
- Engine
There was a class action suit regarding Balance Shaft issues. I was not aware and having issues now.
- Electrical system · Exterior lighting · Visibility/wiper
During a rainstorm Dec 25 2021 brake lights gas gauge windshield wipers and truck all stopped working. Trunk will not open no automatic interior lights.
- Engine
Engine failure due to the engine balancer shaft
- Engine · Power train · Vehicle speed control
Pulling out into lane of traffic accelerating where car abruptly starts to run very very rough. check engine lights come on and can become unsafe with no power and oncoming traffic approaching. similarly while driving over 60mph same scenario causing cel to come on and car to disengage cruise and…
Pulling out into lane of traffic accelerating where car abruptly starts to run very very rough. check engine lights come on and can become unsafe with no power and oncoming traffic approaching. similarly while driving over 60mph same scenario causing cel to come on and car to disengage cruise and slow extremely fast. very rough running and idle. terrible feeling of being unsafe and at risk. finding p0016 and p0017 codes and all symptoms of balance shaft issue that the mb M272 IS known for. my wife and I are afraid to drive this vehicle now knowing it had a known defective engine component in a software balance shaft gear
- Engine
Vehicle was sent to the shop for check engine light. The vehicle diagnostic indicated that it was the crank shaft sensor. The sensor was changed out but the check engine light immediately came back on. After further diagnostic it was determined that the vehicle balance shaft located inside of the…
Vehicle was sent to the shop for check engine light. The vehicle diagnostic indicated that it was the crank shaft sensor. The sensor was changed out but the check engine light immediately came back on. After further diagnostic it was determined that the vehicle balance shaft located inside of the engine was defective and the only way to fix the problem IS to replace the part inside of the engine. Currently I cannot pass emissions or tag registration because of this issue.
- Electronic stability control (esc) · Fuel/propulsion system · Steering
Ever since I bought this car used in 2017 I've been having problems with it since day one. I cannot believe they have not been any recalls on this car with all the wrong things with it it jolts out of control it's swerves from side to side in the power steering IS just a total mess. When I'm at a…
Ever since I bought this car used in 2017 I've been having problems with it since day one. I cannot believe they have not been any recalls on this car with all the wrong things with it it jolts out of control it's swerves from side to side in the power steering IS just a total mess. When I'm at a stop sign it suddenly starts shaking out of nowhere and then with the car being in park IS jolts back and forth. I went to a doctor's appointment yesterday I park my car like I normally would next to you nor I come out the car won't start there's fluid leaking and I believe it's the power steering. This car feels totally unsafe what up wrong purchase I made and I'm not know what to do I called mercedes and they said there's no recall there's nothing wrong with my car please help I don't know what to do
- Service brakes, hydraulic
TL* the contact owns a 2006 mercedes-benz ml350. The contact stated while driving 5 mph, the brake pedal was depressed and went to the floorboard extending the stopping distance. The contact attempted to use the parking brake to stop the vehicle however, the parking brake failed to slow the vehicle…
TL* the contact owns a 2006 mercedes-benz ml350. The contact stated while driving 5 mph, the brake pedal was depressed and went to the floorboard extending the stopping distance. The contact attempted to use the parking brake to stop the vehicle however, the parking brake failed to slow the vehicle in a timely manner. The contact stated that the three unknown warning lights were illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was towed to mercedes-benz of bedford located at 18122 rockside road, bedford, oh 44146, (440) 359-6826, to be diagnosed and repaired. The diagnostic test and repair was still pending. The manufacturer was informed of failure. The failure mileage was approximately 45,000. The vin was not available. *bf *as
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009122Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector will not stay on pump fitting because it is broken. 4.2 Sealing ring in connector missing. 4.3 Sealing ring in connector fitted, but deformed and therefore leaks. 4.4 Damage to washer line by animal. 5. Seal on heating washer fluid reservoir/washer fluid reservoir. Remedy Replace defective component parts only. Do not replace any adjacent component parts that are intact. Note: Repair kits for washer line hoses do exist to allow patches for line damage.
- 11008323Complaint Headlamps fogged or droplets forming. Cause Due to its outlet openings, the headlamp is an "open system". This means that acidic gases, moisture, dirt and exhaust gases can penetrate into the headlamp. This can lead to the formation of condensation on the lens of the headlamp. The headlamps comply with all applicable US standards and regulations. Remedy Check housing cover of lamp unit for natural fogging or condensation as per LI82.10-P-078301. If a reduction in the degree of fogging is visible, the desiccant packs can be used once the condensation has completely evaporated. Note: Order service covers and desiccant packs based on the validity description. 1. Remove headlamps. 2. Remove all grommets from outlet openings. 3. Seal vent openings with sealing profile. Important: All openings must be sealed carefully for the pressure compensation diaphragm to work properly! 4. Remove existing service cover. 5. Place desiccant packs into the new service covers and bolt down (Picture_01). 6. Glue the new diaphragm onto the intended surface at the service cover (Picture_02). Note: The bonding surface must be clean and dry. 7. Attach service cover with desiccant pack at headlamp. 8. Install headlamp. To ensure that the desiccant pack (absorption) acts effectively, the headlamp has to be air-sealed. Observe or check the following points for this: 1. Seals at the central connector must all be present and correctly fitted (Picture_03). 2. The new transparent diaphragm must be correctly bonded (Picture_04). 3. Check headlamp housing for any external damage.
- 11008091Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21) in the headliner. C. Dirt inside the microphone housing Remedy 1. Press finger on rear of microphone (on adhesive tape) 2. Remove microphone cap from the front 3. Eliminate protruding material residues of the microphone cutout at the headliner, e.g. with a soldering iron. The microphone must be seated in the headliner as shown in picture "2". 4. Push microphone from behind until it is firmly pressed into the headliner 5. Maintain pressure and press/clip cap into microphone from the front. Note: The cover cap must be clearly heard and felt to engage. 6. This procedure must be carried out on both microphones (B25/20 and B25/21) Note: It is recommended to replace the cover caps. The non-woven cloth in the cover cap protects the microphone from soiling and must not be removed. NOTE: The information contained in this document is intended for use by trained, professional technicians with the knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz vehicles, using Mercedes-Benz approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes resulting in the same or similar symptoms or conditions described in this document, and trained professional service technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained in this document does not guarantee warranty coverage nor does it extend the vehicles warranty in any way.
- 11007974Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front Fog Lamps Leaking or Fogged". 1. Prepare headlamp/check for external damage: For headlamps with a closed system 1. Check the headlamps for any external damage and check also for correct seating of the Gore-diaphragm/correct latching of the cover caps. 2. If the headlamp exhibits any external damage, replace the headlamp. For headlamps with an open system 1. Check the headlamps for any external damage and seal off the vent then make sure the cover caps are latched correctly into place. 2. If the headlamp exhibits any external damage, replace the headlamp. Note: A headlamp with external damage is not a warranty or goodwill case. 2. Leak test of headlamp with overpressure: Connect test adapter to pressure tester. (Figure 1) Check test adapter for leak tightness. To do so, connect plug and coupling (picture 2) and apply a maximum overpressure of 30 mbar. The pressure must remain constant. If the pressure does not remain constant, use a new adapter. Seal all the outlet openings using sealing compound and the given diaphragm with the plunger (picture 3). (Picture 4) Make allowance for the different headlamp variants here (there are different outlet openings). Check if the headlamp needs to be removed to gain access to the diagnostic socket on the headlamp housing. Plug the adapter onto the diagnostic socket on the headlamp housing. (Picture 5). Apply a maximum of 30 mbar overpressure to the headlamp housing. Note: If the maximum overpressure of 50 mbar is exceeded the headlamp seal will be damaged. If a pressure drop of less than 10 mbar is measured within 30 seconds, the headlamp is not leaky and the problem is down to natural physical fogging. If a pressure drop of more than 10 mbar is measured within 30 seconds, the headlamp is leaky. Note: The leaky position can be localized with the aid of soap suds. Replace any leaky headlamps. Note: Desiccant packs can be installed for headlamps that are not leaky. See: LI82.10-P-064766 Fogged headlamp, desiccant pack installed - open ventilation system LI82.10-P-078304 Fogged headlamp, desiccant pack installed - closed ventilation system
- 11007753Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear lamps: 1. Drive vehicle into workshop (temperature higher than +18 C/+64.4 F) and connect the exhaust extraction. Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the hood or trunk. 4. Switch on the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Clearing fogged/condensed halogen/xenon headlamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4F). Note: Do not perform an engine wash before the defogging test. 2. Switch off the engine. 3. Open the hood. 4. Switch off the lights. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation, a significant reduction in the formation of condensation must be clearly recognizable (thawing progress). Note: If there is no visible reduction in the formation of condensation, check the headlamp for a defect. (See Remedy 2) It is not physically possible to defog the headlamps completely. Fogging does not impair the operation or the service life of the headlamp. Remedy 2 A Damaged headlamp can be identified as follows: 1. Check the headlamp for external damage and that the cover caps and the diaphragm are correctly seated. 2. Check the electrical connectors of the plugs and pins. 3. Check for leak tightness in accordance with LI82.10-P-078307. The test can only be conducted on headlamps. 4. If the headlamp or the rear lamp has any external damage, replace the component part in accordance with the WIS instructions. Note: External damage to the headlamp/rear lamp or faulty seating of the cover caps does not present a warranty or goodwill case. With headlamps, it is possible to install desiccant packs if the problem occurs repeatedly. Open ventilation system: LI82.10-P-064766. Closed ventilation system LI82.10-P-078304
- 11005294Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 C/+64.4 F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).
- 10248162Crease formation on genuine leather seat covers in vehicles with low mileage Objects left on the seats for extended periods of time (pressure marks). Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). Light initial creases due to vehicle handling. Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!
- 10235978Recall Campaign announcement for Takata driver airbags.
- 10205249No cooling output, fault code 9006 stored in air conditioning control unit.
- 10205233Mobile phone cotacts are not transferred completely.
- 10205225Headlamps fogged.
- 10186145Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles
- 10186144Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167
- 10167577Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly.
- 10167572If it is necessary to replace an HV battery, the return will only be accepted with the filled-out ?Analysis Sheet for Transportability of High-Voltage Batteries Form? accompanied by: , the removed part, the quick test printout, the BMS control unit log printout, the repair documentation and with all required documentation listed in Section E of the Form.
- 10167564Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery replacement.
- 10167563The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated. Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
- 10167561Xenon burner inoperative or flickers
- 10167553Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit.
- 10167007Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
- 10167006Engine diagnosis warning lamp active. Fault code 20BE1B and/or 20BD1B (The heating element of the AdBlue tank has a malfunction) is logged in the Blue-Tec control unit.
- 10167002Creaking noise when making vertical or longitudinal adjustment to electrical steering column
- 10166990Thumping noises from front axle when driving over bumps on road.
- 10166980Traces of oil in area of oil cooler (inner V) on engine 642
- 10166978Engine diagnosis warning lamp lights up - Fault code entry (FC) 14A600 or 14A700
- 10166976Message in instrument cluster "DISTRONIC PLUSCurrently Unavailable - See Owner's Manual"
- 10166975This Customer 1 Action has been initiated because certain mbrace subscribers were recently contacted by mbrace informing them that they need to have an i-button call performed to ensure their mbrace device has registered with the Verizon Telematics systems. If the i-button call failed or if the customer was unable to perform the i-button call, the mbrace agent instructed the customer to make an appointment with their dealer to have the issue corrected and/or i-button call performed. The vehicles impacted range from model year 2002 to 2014.
- 10166099Pneumatic comfort systems with insufficient performance, entirely inoperative or leaky.
- 10166088Noises from the mounting of the rear weight sensing system (WSS) sensors
- 10165852Noise in center console area of W166.
- 10165851Side windows may make noises when closing and opening, or reverse direction when closing.
- 10165850Side windows may make noises when closing and opening, or reverse direction when closing.
- 10165842With an unfavorable sensor position and high rpms, the sensor may deliver incorrect rpm values and the transmission control unit may detect overspeeding. Owing to the software application, the control unit is not reset in the case of implausible messages.
- 10164811Throttle lift-off clunking noises at drive shafts of rear axle
- 10158329Oil in engine wiring harness
- 10135598Engine diagnosis warning lamp lights up in instrument cluster, fault code U145400: "Implausible data were received from the ethanol sensor"
- 10052151Xentry (mercedes): rattling noise coming from the area of the steering column tube system, when driving over rough road and when accelerating or braking, there would be cracking noises. Models 164, 251. No model years listed.
- 10046319Xentry (mercedes); electric steering control unit, in some vehicles, has implausible fault entry due to software needing updating. Models ML 350. No model years listed.
- 10044222Mercedes benz: front or rear seat belt does not roll up correctly. Dirt deposits on the seat belt guide due to soiled seat belt. Also included models 169, f cell, 246, and 231. No model years given.
- 10044200Xentry: mercedes benz: grunting/creaking sound from the area of the front axle when braking, driving over surface undulations, negotiating tight corners, or while maneuvering. Model years unknown.
Every Mercedes Benz ML350 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.