2000 Mercury Grand Marquis
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercury › Grand Marquis › 2000
These records cover every 2000 Mercury Grand Marquis. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2000 Mercury Grand Marquis. Newest first.
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria…
Risk and remedy
Risk
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Remedy
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Risk and remedy
Risk
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
Vehicle description: passenger vehicles. these vehicles have jacking instructions which, if followed, could cause the vehicle operator to place the jack on a frame weld when attempting to raise a rear wheel. if the vehicle IS jacked up with the jack placed on the frame weld and if the vehicle IS free to roll (wheels not blocked or chocked), the jack…
Risk and remedy
Risk
If this occurs and any portion of the operator's body IS under the vehicle, the potential for personal injury exists.
Remedy
Owners will be provided with a revised jack instruction and stowage card and jack warning label, as well as a supplement to the owner guide.
Vehicle description: passenger vehicles using aftermarket driver's seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. these seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved IS service stock seat belt assemblies, model nos. H 9977…
Risk and remedy
Risk
In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.
Remedy
Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.
Vehicle description: passenger vehicles using aftermarket front passenger side seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. these seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved IS service stock seat belt assemblies, model…
Risk and remedy
Risk
In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.
Remedy
Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.
Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (i.e., ice, snow, or other debris).
Risk and remedy
Risk
This condition could result in inoperative wipers with no advance warning.
Remedy
Dealers will inspect the wiper control modules and replace if necessary.
Vehicle description: passenger vehicles. these vehicles may have been built with the left rear seat belt retractor attaching bolts incorrectly tightened.
Risk and remedy
Risk
In the event of a crash, the vehicle occupant may not be properly restrained, increasing the risk of personal injury.
Remedy
Dealers will tighten the retractor mounting bolts to the specified torque.
Vehicle description: passenger vehicles. these vehicles may have been built with lower than the intended level of torque on the bolts that attach the air bag electronic crash sensor module to the vehicle.
Risk and remedy
Risk
A loose module could result in a delayed air bag deployment in the event of a vehicle crash.
Remedy
Dealers will tighten the air bag electronic crash sensor attaching bolts.
Owner complaints
162 complaints14 involved a crash5 involved a fire10 injuries
What owners report most
Latest complaints
- Unknown or other
WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................
- Engine · Forward collision avoidance › Automatic emergency braking · Unknown or other
Unknown
- Visibility › Windshield wiper/washer
The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle…
The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle had experienced the failure mentioned in NHTSA Campaign Number: 00V138000 (Visibility). The dealer was not contacted and notified of the failure. The manufacturer was contacted and the contact was informed that the VIN was not included in the recall. The contact was referred to the NHTSA for assistance. The failure mileage was 150,000.
- Air bags · Unknown or other
#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Engine · Fuel/propulsion system · Service brakes
Air leak in intake manifold or egr or pcm system cylinder 3 misfire dirty fuel injection
- Engine · Unknown or other
The intake manifold IS crack
- Wheels
Hey I have a 2000 mercury marquis and everything for these cars I'm having the same issue but dealership can't find recalls
- Exterior lighting
The lights went out when I was driving
- Exterior lighting
TL* the contact owns a 2000 mercury grand marquis. While driving, the headlights and tail lights failed to illuminate. The contact coasted the vehicle to the side of the road and waited a few minutes until the lights illuminated again. The vehicle was taken to an independent mechanic who diagnosed…
TL* the contact owns a 2000 mercury grand marquis. While driving, the headlights and tail lights failed to illuminate. The contact coasted the vehicle to the side of the road and waited a few minutes until the lights illuminated again. The vehicle was taken to an independent mechanic who diagnosed that the lighting control module failed. The vehicle was not repaired. The following day, the failure recurred. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was included in an unknown recall. The failure mileage was approximately 240,000.
- Engine · Vehicle speed control
TL* the contact owns a 2000 mercury grand marquis. While driving various speeds, the vehicle hesitated to accelerate. The failure occurred most frequently when traveling up hill. The failure was intermittent and the check engine warning indicator illuminated. The dealer was not notified. The…
TL* the contact owns a 2000 mercury grand marquis. While driving various speeds, the vehicle hesitated to accelerate. The failure occurred most frequently when traveling up hill. The failure was intermittent and the check engine warning indicator illuminated. The dealer was not notified. The vehicle was not diagnosed or repaired. The contact sprayed carburetor fluid on the intake manifold and noticed a crack. The manufacturer was made aware of the failure. The failure mileage was 118,000.
- Steering
TL* the contact owns a 2000 mercury grand marquis. The contact heard a squeaking noise coming from the front end of the vehicle. While driving 65 mph, the vehicle shook violently and the steering wheel vibrated. When the contact attempted to make a turn, the steering would not align with the turn…
TL* the contact owns a 2000 mercury grand marquis. The contact heard a squeaking noise coming from the front end of the vehicle. While driving 65 mph, the vehicle shook violently and the steering wheel vibrated. When the contact attempted to make a turn, the steering would not align with the turn and the contact had to over compensate to complete the turn. Carriage ford inc (908 e lewis and clark pkwy, clarksville, in 47129, (812) 284-4444) stated that there was no recall; therefore, they could not assist with the repairs. The manufacturer was contacted and confirmed that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
- Steering
"Grand marquis LS recall " steering IS becoming increasingly unstable.
- Seat belts · Steering
The seat belts do not restrain. Also, the steering rod was broken and fixed at the last inspection which was 5/2018. We were told that the seat belts would cost $1500 or more to repair. I saw on this website that there was a recall on seat belts not restraining.
- Seat belts
TL* the contact owns a 2000 mercury grand marquis. The contact stated that the driver's seat belt failed to latch into the buckle. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 73,000. The vin was not available.
- Engine
I believe this issue effects millions of ford and mercury vehicles, many of which are taxi, government, and police cars. Apparently, the computer (pcm) that controls the engine can shut the engine down while the vehicle IS driving when certain sensors fail (at least 2 known sensors per my…
I believe this issue effects millions of ford and mercury vehicles, many of which are taxi, government, and police cars. Apparently, the computer (pcm) that controls the engine can shut the engine down while the vehicle IS driving when certain sensors fail (at least 2 known sensors per my research). I found this out at 65 mph, 2 hours from home. I was told by the dealer that there are no new pcms made for my 2000 car, and that I had to rely on a rebuilt after market pcm. The aftermarket seller related that these computers last approximately 10 years. Even if I replace this part, I believe this effectively makes my (and any such) car a risk to drive, as most rebuilt auto parts are created by simply replacing any failed components out of the many components in the assembly of the part, and leaving others still old and worn. When would the other parts fail, and if the car IS operating IS a high risk unknown. On top of the fact that this creates a spectacular hazard to motorists, I don't think that's fair to consumers. I can demonstrate what this car does, and go over the oem factory manuals where they cite "replace the pcm". also, why do these sensors fail to a very unsafe condition, have no logic check (such as testing other sensors to see if they concur before an engine shut down) and why can't they be disconnected to allow the engine to keep working till you can get to the repair?
- Fuel/propulsion system · Steering
"Takata recall" when putting gas in my car the fuel leaks out before the gas gets into the tank by fuel filter. And the steering column makes a popping and winding sound when steering wheel IS in use driving the car.
- Structure › Body
TL* the contact owns a 2000 mercury grand marquis. While the vehicle was undergoing routine maintenance, the independent mechanic discovered that the entire subframe was rusted and corroded. The cause of the failure was not diagnosed or repaired. The manufacturer was notified and did not assist. The local dealer was not notified. The failure mileage was 57,000.
- Electrical system · Exterior lighting
TL* the contact owns a 2000 mercury grand marquis. While stationary, the vehicle would not start when prompted. Upon starting the vehicle, a clicking noise occurred and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the headlamp module was…
TL* the contact owns a 2000 mercury grand marquis. While stationary, the vehicle would not start when prompted. Upon starting the vehicle, a clicking noise occurred and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the headlamp module was faulty and drained the battery. The dealer was not contacted. The manufacturer was made aware of the issue and stated that there was no recall and referred the contact to nhtsa. The failure mileage was approximately 124,000. updated 11/07/17*lj updated 11/13/2017*js
- Exterior lighting
TL* the contact owns a 2000 mercury grand marquis. While driving 70 mph, the headlights shut off without warning. The contact stated that the failure occurred twice since april of 2017. In addition, the lighting control module failed. A dealer was not made aware of the failure. The manufacturer was…
TL* the contact owns a 2000 mercury grand marquis. While driving 70 mph, the headlights shut off without warning. The contact stated that the failure occurred twice since april of 2017. In addition, the lighting control module failed. A dealer was not made aware of the failure. The manufacturer was made aware of the issue and stated that no assistance could be provided because there was no recall on the vehicle. The failure mileage was approximately 120,000.
- Unknown or other
Vehicle had been driven less than one mile to work, sat for approximately 10 hours and was driven back home (less than one mile). The vehicle had been sitting in the driveway, turned off, for approximately 30 minutes when it caught fire and burned.
- Electronic stability control (esc)
"Takata recall" fans work when they want to, they haven't worked in close the three weeks went to slow down to yeild onto a highway and the fans cut on full force and wouldn't shut off dried contacts out and caused me to almost go into a ditch . They finally shut off later that afternoon.
- Exterior lighting · Interior lighting
TL* the contact's father owns a 2000 mercury grand marquis. While driving various speeds, the interior lighting and headlights turned off and on without warning and a clicking sound could be heard. The vehicle was not diagnosed or repaired. The contact mentioned that the failure occurred several…
TL* the contact's father owns a 2000 mercury grand marquis. While driving various speeds, the interior lighting and headlights turned off and on without warning and a clicking sound could be heard. The vehicle was not diagnosed or repaired. The contact mentioned that the failure occurred several years ago and the vehicle was repaired; however the diagnosis and repairs were unknown. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. updated 06/13/17*lj *cn
- Steering
A bolt in the shifting linkage loosens over time on many ford models. Our bolt apparently loosened & causes shifter to be in a great other than what IS indicated on the dash. Our vehicle indicated it was in the ' park' position, but was not. The vehicle later rolled down the hill & caused nearly $1200 of damage to the passenger side. Ford knows of this problem.
- Air bags
TL* the contact owns a 2000 mercury grand marquis. After merging to the side of the road and exiting the vehicle, a trailer sideswipped the entire driver's side of the contact's vehicle. The driver of the trailer attempted to make a turn prior to crashing into the vehicle. The air bags failed to…
TL* the contact owns a 2000 mercury grand marquis. After merging to the side of the road and exiting the vehicle, a trailer sideswipped the entire driver's side of the contact's vehicle. The driver of the trailer attempted to make a turn prior to crashing into the vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was not notified due to it being out of business. The failure mileage was 125,000.
- Visibility/wiper
TL* the contact owns a 2000 mercury grand marquis. While the vehicle was stationary, the windshield wipers malfunctioned and prevented the rain from being cleared from the windshield. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 300,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Spark plug ejection from cylinder head
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or…
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 ford vehicles with triton V-8 and V-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi IS not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in any of the 10,319,810 subject vehicles.in addition, odi IS aware of only two incidents where the vehicle stalled without restart.information contained in the odi consumer complaints and obtained from 72 telephone interviews with complainants showed the following:(1) 99% of the complaints were on my 1997 to 2002 subject vehicles.(2) most the complainants reported hearing a loud pop while driving or upon starting up the vehicle followed by a loud, repetitive clicking or popping sound.(3) many of the complainants reported that the popping sound was accompanied by some loss of vehicle power; however, in 99% of the incidents reported, the vehicle did not stall.in the very few incidents where the vehicle did stall, most vehicles could be restarted.(4) only a small percentage of the complainants cited that they smelled gas or a slight burning smell when the incident occurred.(5) in all but a very few incidents, vehicle damage was limited to the engine.in one incident, the complaint reported that the fuel rail was damaged and replaced after one of the spark plugs ejected from the engine; however, the complainant reported that the damage did not result in any type of fuel leak or fire.in another incident, the only incident where a fire was alleged, the complainant reported that no fluid leak was observed, but that a fire resulted after the spark plug had ejected from the engine and he had restarted the vehicle and driven to another location.none of the complainants reported any damage to the vehicle hood.(6) only two complainants reported that they observed what appeared to be some drops of fuel coming from the cylinder where the spark plug had failed or on the spark plug itself; however, each of these complainants reported that there was no smoke or flames as a result of his incident.as the petitioner noted, and odi?s analysis showed, it IS possible for a spark plug to detach from the engine cylinder threads in the subject vehicles.however, odi?s analysis of 474 complaints describing such incidents found only a very few alleged any safety-related consequences.none of these showed any evidence of a serious safety consequence.given the large population and relatively long exposure time of the subject vehicles, the complaint analysis indicates that the risk to motor vehicle safety from the alleged defect IS very low.in view of the foregoing, it IS unlikely that nhtsa would issue an order for the notification and remedy of the alleged defect at the conclusion of the investigation requested in the petition.therefore, in view of the need to allocate and prioritize nhtsa?s limited resources to best accomplish the agency?s safety mission, the petition IS denied.
- Fuel-fed fires
The fars data shows that the risk of fire from impact in all directions in the subject vehicles IS the same as all other sedans.the subject vehicles are not over represented with respect to the risk of fire in real-world high-energy crashes.a further discussion of issues related to post crash fires in the subject…
The fars data shows that the risk of fire from impact in all directions in the subject vehicles IS the same as all other sedans.the subject vehicles are not over represented with respect to the risk of fire in real-world high-energy crashes.a further discussion of issues related to post crash fires in the subject vehicles IS set out in the closing report for sq 01-014 and that report IS in the docket for this petition.after reviewing the petition and its supporting materials, as well as information furnished by ford and gm, and information within the agency's possession from previous investigations and other related actions,nhtsa has concluded that futher investigation concerning post-crash fires in the subject vehicles IS not likely to lead to a decision that the vehicles contain a safety defect.
- Post rear end collision fires
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10026401Ford/lincoln mercury: certain 1992-2001 model year crown victoria, grand marquis, and town car vehicles registered in the states of wisconsin and connecticut upgrade modifications for high speed rear impacts.
- 10023943Some 1997-2008 vehicles equipped with a 4.6L 2V, 5.4L 2V, or 6.8L 2V engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. This includes F-53 motorhome chassis. Updated 2/23/10.
- 10018959Extended coverage program 05n04 - extended coverage for composite intake manifold. This program IS being provided as a settlement to a class action lawsuit. The terms of the settlement extend the coverage of the all-composite intake manifold to 7 years from the original warranty start date of the vehicle, with no limit on the number of miles that the vehicle has been driven.
- 10018745Wds cop kit diagnostic tip - coil on plug (cop) ignition systems - engine misfire or rough running.
- 10014165Aluminum corrosion - service tip.
- 10014138Safety belt retraction speed.
- 10014086General (pcm) power train control module programming procedures.
- 10014062Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10013369General power train control module (pcm) programming procedures.
- 10013116Malfunction indicator lamp (mil) illuminated - system lean diagnostic trouble codes (dtc's) - service tips. Various models including 2004 f-series.
- 10013060Climate control a/c service tech tips.
- 10011162Engine misfire or running - coil on plug (cop) ignition systems - wds cop kit diagnostic tips. To include various 2005 models. * ar this article 04161 supersedes tsb 03-14-04.
- 10011159Rear window defroster grid/integral antenna diagnosis and repair - terminal tab repair.
- 10009321Inoperative electric rear window defroster (heated backlite) grid lines, integral antenna concerns.
- 10008580Lamp-brake-invadvertent disabling of brake shift interlock.
- 10008569Transmission failure where there IS a large amount of metal or debris in the pan.
- 10008332Brake booster push rod adjustment. Brake pedal feel condition.
- 10008319Service cylinder head gasket for 4.6L applications.
- 10008279New service part - number 5 needle bearing and race kit - 4r70w transmission - service tip.
- 10008264Multiple driveability concerns under acceleration caused by ignition coil.
- 10008247Intermittent rapid flashing of the turn signals.
- 10008160Lack of air conditioner (a/c) cooling and restricted/reduced air flow through the a/c vents typically during extended idling conditions.
- 10004886Malfunction indicator lamp illuminated with diagnostic trouble codes (dtcs) p0442, p0455, p0456, p0457 or p1442 or a check fuel cap lamp illuminated with dtc p0457 for the evaporative emission system.
- 10004033Excessive moisture in the headlamp assembly.
- 10004027Remote keyless entry (rke) - service tips.
- 10003744Engine misfire or rough running condition with coil on plug (cop) ignition systems may be more accurately diagnosed using the optional worldwide diagnostic system (wds) coil on plug (cop) kit. 2003 super duty f series included.
- 10003187Grinding type noise from the timing chain area.
- 10002780Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457.
- 10002476Revised cooling fan motor available.
- 6092170Some vehicles may exhibit static noise through the audio system speakers with the radio tuned to the lower am band when the rear window defroster IS operating.
- 6092168Subject regarding cowl weatherstrip.
- 6092160Information regarding a/c peanut o-ring color.
- 6092100Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject.
- 6090854Some vehicles may exhibit static noise through am radio while using rear defrost.
- 6090852Subject regarding the cowl weatherstrip.
- 6090834Information on using peanut style a/c fittings.
- 6090801Some vehicles may exhibit a cd changer with a cd magazine that jams / will not eject.
- 6090184Information on replacing and / or repairing malfunctioning (door, ignition and decklid) locks.
Every Mercury Grand Marquis model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.