2007 Mercury Grand Marquis
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mercury › Grand Marquis › 2007
These records cover every 2007 Mercury Grand Marquis. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2007 Mercury Grand Marquis. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall…
Risk and remedy
Risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts…
Risk and remedy
Risk
If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy
Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Certain passenger vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 212, 'windshield mounting.' the windshield may not be properly secured to the vehicle body.
Risk and remedy
Risk
If the windshield IS not properly retained to the vehicle, wind noise, squeak/rattles and/or water leaks may occur. also, loss of windshield retention may reduce occupant protection in the event of a crash.
Remedy
Dealers will replace the windshield free of charge. the recall began on november 22, 2006. owners may contact ford at 1-800-392-3673.
Owner complaints
96 complaints6 involved a crash1 injuries
What owners report most
Latest complaints
- Steering
Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research…
Called Walker Ford in Clearwater, FL on 12/27/2025 at 09:35 am. I reported to them that two recalls that would pertain to my car, 13S08 and 13R01 needed to be performed as my steering bearing retainer has failed. They informed me it was repaired, but it has failed again. According to my research, regardless if its been performed or not, Ford is still liable to fix it again. A possible loss of steering could result in death or injury if not addressed. My contact info is [XXX] Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Instrument panel › Speedometer/odometer · Exterior lighting
The instrument lights/gauges work intermittently. The digital odometer won't display.
- Engine
The contact owns a 2007 Mercury Grand Marquis. The contact stated that while the vehicle was idling, the RPM’s revved up and the vehicle lunged forward. The contact depressed the brake pedal and the RPM’s decreased. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Fuel/propulsion system
Smelled gas when exiting the vehicle. Confirmed a fuel leak in the fuel tank by observing a fuel drip. Continued driving the car for a few days. On june 15, 2020, I noticed a strange noise as I drove, something rubbing or bumping on the frame under the car. While driving, the noise increased and…
Smelled gas when exiting the vehicle. Confirmed a fuel leak in the fuel tank by observing a fuel drip. Continued driving the car for a few days. On june 15, 2020, I noticed a strange noise as I drove, something rubbing or bumping on the frame under the car. While driving, the noise increased and intensified. I was forced to pull over and check under the car. To my horror I saw the gas tank dragging on the road. A tow truck would not tow the vehicle. My brother and I tied the tank up under the car using a nylon strap to get the car home. I called the dealership to fix the car. I now have an aftermarket tank on my car. Ford does not make the tank anymore.the car was in motion on a city street when the tank fell. I believe the problem was caused by a fuel tank strap failure. The fuel leak was also directly related to the strap supporting the tank. *tr
- Steering
Vehicle was stationary steering wheel went round and round but wheels did not turn if I would have been driving I would have crashed.
- Engine
TL* the contact owns a 2007 mercury grand marquis. The contact stated that when the vehicle was started, the check engine light illuminated and flashed. The vehicle was taken to an independent mechanic who diagnosed that the intake manifold fractured anti-freeze leaked into the oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. the failure mileage was 140,000.
- Exterior lighting › Headlights
TL* the contact owns a 2007 mercury grand marquis. While driving approximately 50 mph at night, the headlights turned off without warning. The contact utilized the high beam headlights. The contact took the vehicle to moffitt's ford lincoln (515-432-6336, located at 1819 SE marshall st, boone, ia…
TL* the contact owns a 2007 mercury grand marquis. While driving approximately 50 mph at night, the headlights turned off without warning. The contact utilized the high beam headlights. The contact took the vehicle to moffitt's ford lincoln (515-432-6336, located at 1819 SE marshall st, boone, ia 50036) where it was diagnosed that the lighting system needed to be replaced. The part was ordered. The manufacturer was made aware of the failure and referred the contact to nhtsa. The vehicle was not repaired. The failure mileage was approximately 116,699.
- Exterior lighting › Headlights
TL* the contact owns a 2007 mercury grand marquis. While operating the vehicle, the headlights suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the headlight module was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer and the…
TL* the contact owns a 2007 mercury grand marquis. While operating the vehicle, the headlights suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the headlight module was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure, but no assistance was offered. The contact indicated that the vehicle was previously repaired for the same failure, but the failure recurred. The vin was not available. The failure mileage was 230,000.
- Fuel/propulsion system
Gas tank fell down at home in the driveway. vehicle was stationary and full tank of gas.
- Air bags
'Takata recall'
- Steering
TL* the contact owns a 2007 ford grand marquis. While driving various speeds, the steering wheel vibrated and shook when turning in either direction. The vehicle was taken to the local dealer (beach ford, 851 jason blvd, myrtle beach, sc) where it was diagnosed that the steering column was faulty…
TL* the contact owns a 2007 ford grand marquis. While driving various speeds, the steering wheel vibrated and shook when turning in either direction. The vehicle was taken to the local dealer (beach ford, 851 jason blvd, myrtle beach, sc) where it was diagnosed that the steering column was faulty and needed to be replaced. The contact was informed that the seals and clips inside the steering column were corroded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The vin was not available. The failure mileage was 140,000. *Tt*jb
- Steering
TL* the contact owns a 2007 mercury grand marquis. The contact stated that the steering column seized and the steering wheel required excessive effort to turn and safely operate the vehicle. The failure occurred without warning. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,000. The vin was not provided.
- Steering · Suspension · Wheels
On september 29, 2017 around 9-10 pm , my husband had just picked me up from work and I was 6 months pregnant, we were driving down the highway and a car on the opposite side of the highway pulled out from the light and hit us on the driver side wheel and fender and broke the steering knuckle, the…
On september 29, 2017 around 9-10 pm , my husband had just picked me up from work and I was 6 months pregnant, we were driving down the highway and a car on the opposite side of the highway pulled out from the light and hit us on the driver side wheel and fender and broke the steering knuckle, the rack and pinion and broke the steering wheel loose, also the suspension. My car was disabled from the accident. I also had to be rushed to the hospital because I was having contractions so they wanted to make sure my baby was okay. Also the driver hit us and ran. The cops never found the car. In order for me to get my car back on the road I had to purchase a steering column, a rack and pinion, and steering knuckle and suspension out of my own pocket. I was never informed of a recall.
- Wheels
I was driving on the interstate at 68 mph when my left, rear tire blew out at the sidewall.
- Unknown or other
The car has toxic fumes comming inside. we used a carbon monoxide tester and it went off when we drove it.
- Air bags
TL* the contact owns a 2007 mercury grand marquis. When the vehicle was started, the passenger side air bag warning indicator illuminated and remained lit. The vehicle was taken to the dealer (miracle automotive group, gallatin, tn 37066) where it was diagnosed that the air bag was defective and…
TL* the contact owns a 2007 mercury grand marquis. When the vehicle was started, the passenger side air bag warning indicator illuminated and remained lit. The vehicle was taken to the dealer (miracle automotive group, gallatin, tn 37066) where it was diagnosed that the air bag was defective and needed to be repaired at the owner's expense. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not repaired. The failure mileage was 61,000.
- Engine · Power train
I was driving the vehicle. as I started up a hill the speed limit changed. I gave the gas pedal a little push. it went to the floor where it stuck wide open. The car leaped forward and I immediately applied the brake. I really had to push the brake as hard as I could to get the vehicle to stop.…
I was driving the vehicle. as I started up a hill the speed limit changed. I gave the gas pedal a little push. it went to the floor where it stuck wide open. The car leaped forward and I immediately applied the brake. I really had to push the brake as hard as I could to get the vehicle to stop. When I got the vehicle to stop I knocked the gear shift out of drive into neutral. The engine was idling really rough but then it smoothed out. I did not crash the car and continued driving with no further problems. The vehicle has 64,875 miles on it and this IS the first this has happened.
- Air bags
The air bag light stays on all the time while driving. mechanic says under this condition the air bags will not inflate or function properly. *tr
- Air bags
About 3 years ago my air bag light came on and has been on ever since. I took my car to my dealership, marshall brothers. I told the service guy that the light stays on. he said that he has been seeing this problem in other mercuries and that they should be issuing a recall. he said that both…
About 3 years ago my air bag light came on and has been on ever since. I took my car to my dealership, marshall brothers. I told the service guy that the light stays on. he said that he has been seeing this problem in other mercuries and that they should be issuing a recall. he said that both seats in the front had to be taken out and that it would cost $1500 for the repair. while waiting for the recall, marshall brothers went out of business. I am still waiting for the recall while driving around with this air bag light on. when will this be recalled? does this mean anything IS wrong with the actual air bag? IS this a takata air bag? as long as the engine IS running the air bag light IS on.
- Exterior lighting
TL* the contact owns a 2007 mercury grand marquis. While driving at various speeds, the headlights turned off intermittently without warning. The vehicle was taken to an independent mechanic. The technician diagnosed that the lighting control module needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 106,000.
- Vehicle speed control
TL* the contact owns a 2007 mercury grand marquis. While pulling up to a traffic light, the vehicle accelerated forcefully. The brake pedal was depressed multiple times, but the vehicle accelerated and tapped the preceding vehicle. There were no injuries and a police report was not filed. The…
TL* the contact owns a 2007 mercury grand marquis. While pulling up to a traffic light, the vehicle accelerated forcefully. The brake pedal was depressed multiple times, but the vehicle accelerated and tapped the preceding vehicle. There were no injuries and a police report was not filed. The engine was turned off, restarted, and the vehicle resumed normal operation. The failure recurred on a separate occasion. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000.
- Steering
Upper immediate shaft nhtsa campaign #14v704000. Recall 13v385 mercury grand marquis LS. Nothing g has happened. Does this need to be fixed? recall..
- Fuel/propulsion system
TL* the contact owns a 2007 mercury grand marquis. The contact stated while driving approximately 10 mph, the fuel tank fractured and separated from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel tank straps failed due to excessive corrosion, and…
TL* the contact owns a 2007 mercury grand marquis. The contact stated while driving approximately 10 mph, the fuel tank fractured and separated from the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel tank straps failed due to excessive corrosion, and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.
- Vehicle speed control
TL* the contact owns a 2007 mercury grand marquis. The contact stated that while attempting to park, the engine revved and then accelerated forcefully. The brake pedal was depressed multiple times and the vehicle accelerated over the parking space block. The engine was turned off. After restarting…
TL* the contact owns a 2007 mercury grand marquis. The contact stated that while attempting to park, the engine revved and then accelerated forcefully. The brake pedal was depressed multiple times and the vehicle accelerated over the parking space block. The engine was turned off. After restarting, the vehicle resumed as normal. The failure recurred on a separate occasion. The vehicle was taken to the dealer for diagnosis. The technician was unable to duplicate the failure. The manufacturer was notified of the failure. The approximate failure mileage was 70,766. updated 11/09/15*lj *cn
- Structure › Body
I purchased the vehicle in october 2013, owning it for a couple of months I noticed where snow had started melting I could something grey and realized that the paint was peeling and I could see what I thought was primer or something I called the dealership bob boyd in lancaster, ohio…
I purchased the vehicle in october 2013, owning it for a couple of months I noticed where snow had started melting I could something grey and realized that the paint was peeling and I could see what I thought was primer or something I called the dealership bob boyd in lancaster, ohio since my car was still warranty with them which that got me know where. then I called the ford customer line to see if there was a recall on the paint. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Steering Column Shaft Obstruction
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway…
On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a crash on a highway entrance ramp. Since opening this investigation, ODI has received four additional owner complaints.One indicated that the shield was removed before binding could occur.The other three occurred at low speed and produced some momentary steering binding that was overcome by the driver when additional steering effort was applied.Once the shield was repaired or removed, the steering returned to normal.The single incident ODI identified as a possible crash (VOQ No. 10578715) related to this condition could not be verified and the description of the crash in the complaint was not supported by the police accident report.No additional crash allegations have been identified related to the alleged defect condition.Information provided by Ford in its September 10, 2014 response to ODI's information request letter identified 10 additional incidents resulting in a low rate of 1.6 incidents per 100,000 vehicles sold in vehicles ranging from 7 to 11 years in service.Six of these incidents were reported by a single source, a state police fleet that corrected the problems in March 2011 and has not reported any additional failures since.Ford also reported 5 warranty claims, but these incidents occurred at very low mileages and appeared to be caused by loose or missing heat shield attachment hardware rather than the corrosion condition that was the cause of the more recent incidents and the focus of this investigation.This investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.The following VOQs are associated with this investigation:10643753, 10615584, 10611362, 10610451, 10578715, 10479681, 10471833, 10317493.
- Tire valve cracking
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by…
On october 14, 2008, odi opened pe08-060 to investigate allegations of cracked and leaking snap-in tire valves in model year (my) 2007 vehicles manufactured by ford motor company.the valves were supplied to ford by topseal auto-parts, a subsidiary of the shanghai baolong automotive corporation in china.valves made by topseal for aftermarket sale were the subject of two recent safety recalls by tech international (08t-018) and dill air controls (08t-028), the latter of which was investigated by odi in pe08-036 and ea08-022.the defect conditions addressed by the aftermarket tire valve recalls both involved inadequate resistance to ozone cracking due to issues with the supply of anti-ozonant chemicals to topseal for a period from july to mid-november 2006.the aftermarket valves were compounded with a blend of epdm and natural rubber, using a relatively low percentage of epdm (epdm provides inherent resistance to ozone cracking).hence, the need for anti-ozonant chemicals and the problems with cracking when those chemicals were missing or out of specification in some lots of valves.both recall campaigns involved inspection programs to identify and replace valves with visible surface cracking.although the topseal valves supplied to ford also appear to have been affected by the anti-ozonant supply issues in mid to late-2006, ford indicated that its valves were made at a different topseal production line and were compounded with a higher percentage of epdm rubber to meet more stringent specifications from ford.odi's analysis of complaint and warranty data provided by ford showed that problems with cracked tire valves were significantly higher for my 2007 vehicles produced from december 2006 through march 2007.ford responded by implementing changes in its material specifications for snap-in rubber tire valves and also increasing the quality and acceptance standards for valves imported for use in its vehicles.while the complaint and warranty claim rates are elevated for subject vehicles produced from december 2006 through march 2007, the rates of leaking valves are well below one percent of production for each of the peak months for all of the affected models.a substantial majority of the subject vehicles are equipped with tire pressure monitoring systems (TPMS) which warn the driver when any tire pressures drops below 25 percent of recommended inflation pressure. As outlined in a letter to odi dated april 6, 2009, ford has agreed to send letters to owners of certain my 2007 and 2008 ford, lincoln and mercury vehicles to provide information about the cracking concern. Letters will be sent to owners of vehicles built from november 2006 through may 2007.owners can opt for a free dealer inspection.valves exhibiting surface cracks or air leakage related to ozone attack will be replaced by ford under its normal warranty terms.ford expects to send the letter by approximately mid-may 2009. Based on the use of TPMS in the majority of subject vehicles and the relatively low rates of repairs associated with leaking valves and resultant tire damage, odi believes that the actions ford has agreed to take will provide effective and expeditious resolution for vehicles that were built during the period when valves with inadequate resistance to ozone cracking were most likely to have been used in vehicle production.further investigation of this matter would not be an efficient allocation of agency resources.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10205037Inpected or repaired under 13R01 - Requests for recall service action under 13S08
- 10183773For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for an extended period may lead to corrosion in the lower intermediate steering shaft swing link. This may result in a compressed upper intermediate steering shaft and separation from the steering column, which can result in a loss of steering control. Vehicles covered under 13R01 that were inspected or repaired without replacement of the lower intermediate shaft, and have relocated to high corrosion areas, may experience subsequent corrosion of the lower intermediate steering shaft swing link.
- 10166447This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light for overheating.
- 10156863Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10155551Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10054924Ford: the lower intermediate steering shaft, has corrosion of swing link joints, combined with collapsed upper intermediate steering shaft, resulting in steering column separation and loss of steering control. Model 2005-2011 crown victoria, grand marquis, town car. Updated 04/23/14 updated 07/10/15 updated 7/15/15
- 10045340Ford/lincoln/mercury: if battery was disconnected or dead, vehicles/trucks may experience hard starts and engine idle rpm fluctuation and exhibit diagnostic trouble codes (dtcs) p0505, p0506, p2111 and p2112.
- 10032224Ford: engine cooling fan control relay part availability.
- 10029205Ford/mercury/lincoln: vehicles may exhibit one or more of the following symptoms: drive away hesitation, loss of rpm on deceleration, difficulty starting, and/or idle rpm less than desired. The F53 motorhome chassis IS included.
- 10024695Multiple vehicle lines - intermittent pcm, fuel pump, ign. Coil, a/c, ABS or fog lamp operation.
- 10023943Some 1997-2008 vehicles equipped with a 4.6L 2V, 5.4L 2V, or 6.8L 2V engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. This includes F-53 motorhome chassis. Updated 2/23/10.
- 10023295Multiple vehicle lines - intermittent pcm, fuel pump, ign, coil, a/c, ABS or fog lamp operation.
- 10021902Engine overheating-poor a/c performance.
- 10021060Engine cooling fan (8c607) inoperative.
- 10021058Transmission oil cooler bypass valve inspection - program expiration extension.
- 10020703Engine cooling fan inoperative - engine overheating - poor a/c performance.
Every Mercury Grand Marquis model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.