2014 MINI Cooper
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › MINI › Cooper › 2014
These records cover every 2014 MINI Cooper. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2014 MINI Cooper. Newest first.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 door vehicles manufactured February 25, 2014, to May 16, 2015, 2014-2015 MINI Cooper S Hardtop 2 door vehicles manufactured March 28, 2014, to May 9, 2015, 2015 MINI Cooper Hardtop 4 door vehicles manufactured October 17, 2014, to June 2, 2015, and 2015 MINI…
Risk and remedy
Risk
Inappropriate air bag activation/deactivation can increase the risk of occupant injury in the event of a vehicle crash.
Remedy
MINI will notify owners, and dealers will inspect and, if necessary, replace the front passenger seat cushion, free of charge. The recall began on December 28, 2015. Owners may contact MINI customer service at 1-866-825-1525 .
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such…
Risk and remedy
Risk
In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy
MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper and MINI Cooper S Hardtop 2 Door vehicles and 2015 MINI John Cooper Works Hardtop 2 Door vehicles. The affected vehicles do not meet the side impact performance requirements for the rear seat passengers. As such, these vehicles fail to comply with Federal Motor Vehicle…
Risk and remedy
Risk
If the side impact performance requirements are not met, rear seat passengers may be at a higher risk of injury during a crash.
Remedy
MINI will notify owners, and dealers will install additional energy absorption material between the rear interior side panels and the exterior vehicle body, free of charge. The recall began on September 4, 2015. Owners may contact MINI customer service at 1-866-825-1525. Note: this recall supersedes 14V-815.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop two door vehicles manufactured December 1, 2013, to December 14, 2014. The affected vehicles may have been manufactured with an incorrect maximum capacity weight stated on the Tire Information Placard. Thus, these vehicles fail to comply with Federal Motor…
Risk and remedy
Risk
The maximum weight listed on the label is incorrect (too low) and therefore does not comply with Federal Regulations.
Remedy
MINI will notify owners, and dealers will replace the incorrect labels with corrected labels, free of charge. Owners were mailed interim notification on March 18, 2015. The recall began on October 15, 2015. Owners may contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2015 MINI Cooper Hardtop 2 Door, and Cooper S Hardtop 2 Door vehicles manufactured January 6, 2014, to October 17, 2014. During service appointments, dealers may have inadvertently reprogrammed the transmission control unit with software that may allow drivers to exit the vehicle when the…
Risk and remedy
Risk
If the driver exits the vehicle without the transmission being in Park, the vehicle could roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
MINI will notify owners, and dealers will reprogram the transmission control module with the correct software, free of charge. The recall February 4, 2015. Owners can contact MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain model year 2014 MINI Cooper Hardtop 2-door vehicles manufactured January 7, 2014, to July 21, 2014. The spare wheel may have been attached under the car with a nut that is not self-locking.
Risk and remedy
Risk
Vibrations from driving may cause the nut to loosen, allowing the wheel to separate from the car. If the spare wheel separates from the vehicle, it could become a road hazard and increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the spare wheel securing nut with a self-locking nut, free of charge. The recall began on November 20, 2014. Owners may contact MINI customer service at 1-866-275-6464.
BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled correctly. This could cause the air bag to not deploy…
Risk and remedy
Risk
If the air bag deploys improperly in the event of a crash necessitating deployment of the air bags, the seat occupant may be at an increased risk of injury.
Remedy
BMW will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began in September 2014. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
34 complaints1 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Air bags · Unknown or other
The "Passenger Airbag Off" light is illuminated, meaning the primary safety restraint system is disabled. The failed component is the "Occupancy Classification System (OCS) / OC3 Sensor Mat." I purchased a very well-maintained 2014 MINI in March 2026 and the failure occurred shortly after the…
The "Passenger Airbag Off" light is illuminated, meaning the primary safety restraint system is disabled. The failed component is the "Occupancy Classification System (OCS) / OC3 Sensor Mat." I purchased a very well-maintained 2014 MINI in March 2026 and the failure occurred shortly after the 10-year warranty window expired. BMW Group has similar BMW models using the very same technology, and they received 15-year extensions, not 10. BMW Coverage: Has extended the warranty for the OC3 mat to 15 years/Unlimited miles for specific "eligible US-specification" models like the 3 Series, 5 Series, and Z4. MINI Coverage: Currently caps the warranty extension at 10 years/120,000 miles for its eligible vehicles.
- Electrical system
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which…
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
- Power train · Suspension
Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.
- Electrical system · Engine · Fuel/propulsion system
The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous…
The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.
- Engine and engine cooling
The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police…
The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.
- Engine
Turbo charger has systematically failed over the last year, with worsening effects. this causes the car to automatically go into "limp mode" and cuts power. This IS dangerous for driving on the highway. this IS a common complaint with MINI coopers with many, but not all years recalled.
- Power train
Hello, I am the original owner of a 2014 MINI cooper countryman purchased new from irvine MINI, irvine california, on my way home to san diego from the purchase the rear passenger window stopped working, I pulled over called the dealership and was told to go in the next day for repair, it was…
Hello, I am the original owner of a 2014 MINI cooper countryman purchased new from irvine MINI, irvine california, on my way home to san diego from the purchase the rear passenger window stopped working, I pulled over called the dealership and was told to go in the next day for repair, it was repaired the next day, electrical failure. 2014, next was the engine would stay on when the key was removed, dealership x 3 but they could find nothing, 2ND year was driving uphill city streets and car lost power, starting smoking, pulled over after resting car was drivable, dealerships could find nothing wrong, we never received any notice from our dealership informing us of faulty transmission. my check engine light never came on but car started losing power a few weeks ago. I recently took it to dealer who told me the transmission has to be replaced, it wasn't a computer glitch and these transmissions cannot be serviced. what do I do now?
- Electrical system
For the past year, all external light wiring has melted. first instance 5/24/18 both license plate bulbs shorted, second instance 10/26/18 drivers side headlight bulb connector inside light melted, third instance 5/21/19 passenger side headlight bulb wiring harness melted, fourth instance and current 5/30/19 right taillight bulb wiring melted.
- Engine
Thermostat housing fault code came on while driving. 2014 MINI cooper hardtop models have a recall. my vin # does not. please investigate this and initiate a recall for my vin.
- Air bags
My insurance has asked me to file this complaint as my vehicle'sairbags deployed at an impact under 5 mph leading to the conclusion that the airbag sensor in my car IS faulty.on friday, july 6TH at 10:15 am I was driving on the 405 n in bumper to bumper freeway traffic, it was a clear day with good…
My insurance has asked me to file this complaint as my vehicle'sairbags deployed at an impact under 5 mph leading to the conclusion that the airbag sensor in my car IS faulty.on friday, july 6TH at 10:15 am I was driving on the 405 n in bumper to bumper freeway traffic, it was a clear day with good visibility and road conditions. The two vehicle's involved in the minor collisionwere my 2014 MINI countryman and a 2017 infinity. Manycars were cutting over to the right to get onto the upcoming 55 north and southbound interchange highway. Asi was merging to the left a grey car sped by to merge right causing me to merge back into my lane. However, the white infinity aheadhad hit the brakes causing me totap her rear bumper at an impact under 5 mph. Then the three driver's side airbags deployed. I immediately called 911 and they transferred me to the chp. After hanging up, I got out of my car and the other driver and iexchanged information. The other driver left within 5 minutes as herbumper was left with only a minor scratch, and no dents or bumps.i got back in my vehicle and waited for the chp. When the officer arrived, he pushed my car to the right side of the road. We waited for the aaa tow truck. No accident report was taken as there was no accusations or injury. The tow truck drove my vehicle to the nearest MINI dealership.my insurance company wants to move forward and fix both cars' minor damage and repair my vehicle's airbags. Thecost per airbag ranges from $1000 to $2000.how very unfortunate given the extremely minor damage involved.from what I have gathered, I've found that airbagsare to deploy at an absolute minimum speed of 10 mph. Given the fact that the aforementioned collision occurred below 10 mph, it IS therefore to be assumed that some sort of error occurred causing the deployment of my vehicle's airbags.
- Air bags
My car was parked and I went to start it up in the morning to go to work. A light came on which looked like an airbag/seatbelt light. in my vehicle it was not one of the regular service lights that they have highlighted in the manual so I called the dealership that afternoon. they made an…
My car was parked and I went to start it up in the morning to go to work. A light came on which looked like an airbag/seatbelt light. in my vehicle it was not one of the regular service lights that they have highlighted in the manual so I called the dealership that afternoon. they made an appointment for me to bring my car in to be checked out on 4/5/16 which I did. before I got the car to the dealership the light had turned off but I took it in anyway. they said they would check it out and get back to me. the next day they called me to tell me that it was an airbag issue and they had to special order the parts from germany which would be in on 4/22/16. Later that month they called me back and asked me to bring the loaner car they had supplied to me back because the parts were not available and being backordered nationally. they had their parent company pay for a rental vehicle but there were issues with a couple of those cars too. it IS now may 5, 2016 and I hadn't heard anything more so I called them and they said they may have parts tomorrow and because my car has been there so long they would try and put mine first to be serviced. it's been very disappointing and an inconvenience since they have put me in 4 different cars in the last month. now I am uneasy about how safe my vehicle actually IS. It IS a 2014 and has low miles and IS in good shape and I've had it less than a year and questioning my decision to purchase this vehicle at all.
- Structure › Body
Driver's door handle lock cover (plastic) felt unexpectedly while driving.
- Unknown or other
Two tires that came with my MINI cooper 2014 went flat in less than 7,500 miles, one on nov 7, 2015 and the other on jan 3, 2016. The tires are very expensive (about $200 per tire) and of very low quality. As a customer I feel being cheated on.
- Engine
I have a 2014 MINI cooper hardtop. I have had this car serviced at least 4 separate times for a recurring issue. Today was very different and unexplainable. I was driving to work on the freeway, my car reaches speeds of 80 at least, but I had slowed to a crawl before the toll plaza. Traffic was the…
I have a 2014 MINI cooper hardtop. I have had this car serviced at least 4 separate times for a recurring issue. Today was very different and unexplainable. I was driving to work on the freeway, my car reaches speeds of 80 at least, but I had slowed to a crawl before the toll plaza. Traffic was the usual heavy traffic. I must have been going 5-10 mph in stop and go traffic. Suddenly, th car started bucking , like it was having trouble downshifting . This IS the typical bucking it makes right before the "drive train malfunction: drive moderately." warning comes on. The engine started ticking (to me that IS indicating lack or no oil). "Drive train malfunction: drive moderately." and "drop in oil pressure. Slow to a stop " warnings both came on. I pulled over 3 lanes quickly to the side of the freeway , shut the car off and hoped I was in a safe spot. When the tow truck operator came, he told me oil was underneath my car. Why would a car just spill oil out while driving ? Im pretty scared of what has happened to my engine. Car IS at the dealer, and I'm really not confident in this car. I have not been confident since all of the problems I have had since purchase.
- Electrical system
Youtube link: https://www.youtube.com/watch?v=qwxhfeksz0w MINI cooper s roadster 6 speed manual while driving smelled odor of rubber burning, then about 10 seconds later saw smoke coming from the defroster vents and then some sort of warning light came on and I immediately turned off the…
Youtube link: https://www.youtube.com/watch?v=qwxhfeksz0w MINI cooper s roadster 6 speed manual while driving smelled odor of rubber burning, then about 10 seconds later saw smoke coming from the defroster vents and then some sort of warning light came on and I immediately turned off the engine and coasted to a stop believing the engine had overheated. I got out of the car and the smoke got worse and when the plastic in the dashboard had melted away I saw flames and called 911. this all happened in less than 2 minutes from the start to calling 911. the engine was not damaged and this was from the wiring I believe. I purchased the car new on may 28, 2014. the car was totaled.
- Structure › Body
TL* the contact owns a 2014 MINI cooper. The contact stated that the recall notice for nhtsa campaign number: 14v815000 (structure) was received in february of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the…
TL* the contact owns a 2014 MINI cooper. The contact stated that the recall notice for nhtsa campaign number: 14v815000 (structure) was received in february of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
- Power train
I was driving on an interstate and a warning reading "drivetrain malfunction. Drive moderately" came on. Power was low (couldn't get the car over about 60 mph, not safe on an interstate with steady traffic) and car was somewhat chuggy. This car has three times in under 8000 miles told me the oil…
I was driving on an interstate and a warning reading "drivetrain malfunction. Drive moderately" came on. Power was low (couldn't get the car over about 60 mph, not safe on an interstate with steady traffic) and car was somewhat chuggy. This car has three times in under 8000 miles told me the oil was low and it was critically necessary for me to add a quart, which seems related. After stopping and calling MINI (who told me they would send a tow truck if the light had been red, rather than yellow) and starting the car back up some 20ish minutes later, no warning. Unsure when the next warning in this new car will come up, but MINI says there IS an issue with oil filter housings.
- Structure
TL* the contact owns a 2014 MINI cooper. The contact received notification of nhtsa campaign number: 14v815000 (structure). The contact stated that the part needed to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
- Steering
TL* the contact owns a 2014 MINI cooper. While driving at 80 mph, the vehicle started to shake violently. The failure recurred three times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 14v815000 (structure) and…
TL* the contact owns a 2014 MINI cooper. While driving at 80 mph, the vehicle started to shake violently. The failure recurred three times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 14v815000 (structure) and 14v154000, (equipment); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 7,600.
- Structure
TL* the contact owns a 2014 MINI cooper. The contact received notification of nhtsa campaign number: 14v815000 (structure) however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. updated 8/10/15*cn
- Engine · Power train
Driving on the freeway, car lost oil pressure suddenly, oil poured out of vehicle, smoking as warning lights indicated "drive train malfunction" and then, "loss of oil pressure: stop vehicle". diagnosed as a failure of a welding on the oil pump housing. MINI replaced part and returned car to me.…
Driving on the freeway, car lost oil pressure suddenly, oil poured out of vehicle, smoking as warning lights indicated "drive train malfunction" and then, "loss of oil pressure: stop vehicle". diagnosed as a failure of a welding on the oil pump housing. MINI replaced part and returned car to me. within 1 mile, "drive train malfunction" ignited again. a week later, they reported that there were metal shavings in the oil and the engine needed to be replace. I sold it back to MINI as a lemon.
- Engine · Power train
While driving in the highway, the car suddenly started shaking and having loud clunking rattling noise. The exhaust was spewing heavy white smoke. The car suddenly slowed and then stopped with " drivetrain malfunction." we also got into an accident! *tr
- Seats
Driving to shopping center, I had my heated seat turned to the highest setting. it seemed as though the seat was unusually warm so I turned the seat down to the medium setting and continued driving. the seat continued to feel uncomfortable as I drove, so I turned it down to low, but it still did…
Driving to shopping center, I had my heated seat turned to the highest setting. it seemed as though the seat was unusually warm so I turned the seat down to the medium setting and continued driving. the seat continued to feel uncomfortable as I drove, so I turned it down to low, but it still did not cool down. it became alarmingly hot so I turned it off completely but it did not cool down. at this point I would have exited the car, but I was in heavy traffic in front of the mall. after parking I did my shopping and did not turn the seat on for the drive home. the next morning I discovered a 13 inch burn in the configuration of a wire on my left buttock and thigh. (Picture taken) BMW report stated that they found nothing wrong with the seat and that it "performed as it was designed." they accepted no responsibility for my bodily injury. *tr
- Electrical system
TL* the contact owns a 2014 MINI cooper. While driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. A "vehicle not in park, please put in park and restart" message was displayed across the message board. The vehicle was taken to a dealer. The technician…
TL* the contact owns a 2014 MINI cooper. While driving at a low speed, the vehicle stalled. The contact was able to restart the vehicle. A "vehicle not in park, please put in park and restart" message was displayed across the message board. The vehicle was taken to a dealer. The technician diagnosed that the software needed to be updated. The vehicle was repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was 7,000.
- Seat belts
After unlatching the driver side seatbelt, the belt fold into the retraction mechanism such that it got stuck and could not be used until it was manually unspooled, which IS extremely difficult to do. This has happened many times in this car and presents and serious safety issue since it renders the seatbelt potentially unusable. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- BMW Safety Act Violations
In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a…
In a Consent Order executed on December 17, 2015, BMW of North America, LLC (BMW NA) admitted that it violated the Safety Act by: failing to conduct a timely recall for Recall No. 15V-450; failing to file certain quarterly recall reports in a timely manner; failing to timely notify vehicle owners of the existence of a defect or noncompliance; failing to promptly advise NHTSA of delays with the beginning or completion dates for mailing owner or dealer notifications; and failing to timely submit copies to NHTSA of communications relating to recalls.As part of the Consent Order, NHTSA imposed a total civil penalty of $40 million against BMW NA for its violations of the Safety Act.The civil penalty consists of a cash payment, monetary performance obligations, and stipulated penalties.BMW NA paid the $10 million cash penalty on February 12, 2016.Failure to comply with the terms of the Consent Order or the Safety Act will result in portions of the stipulated penalties coming due.The Consent Order required BMW NA to appoint an independent safety consultant to assist BMW NA in developing best practices for complying with the Safety Act and evaluating safety issues under consideration by BMW NA.BMW NA was also required to develop a program to train dealers on the importance of complying with the prohibition on selling unremedied vehicles under recall, improve dealers' access to information necessary to maximize completion of open recalls, and invest in a pilot program to determine whether BMW NA can use data analytics to detect emerging safety defect trends.The population listed in this closing resume is based on BMW NA's untimely recall and does not include other issues addressed by the Consent Order, which relate to BMW NA's safety processes.Based on the Consent Order, BMW NA's admissions that it violated the law, and its ongoing performance obligations, this audit query investigation, AQ15-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order, including BMW NA's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to BMW NA's performance under the Consent Order to date.
- International Autos, Inc. / Mini Recall
The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed…
The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA opened AQ15-003 to determine whether International Autos, Inc. of West Allis, Wisconsin complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act). NHTSA received information that International Autos sold and delivered at least one new model year (MY) 2015 Mini Cooper 2-door hardtop vehicle to a customer without having had all required safety recall repairs performed on that vehicle. NHTSA opened this investigation and then issued an information request (IR) to International Autos on August 20, 2015.A copy is of this request is in this investigation's file, together with a public copy of International Autos' response.A careful review of the information supplied confirm that International Autos sold and delivered at least eleven new vehicles with outstanding safety recalls on them. Under a Settlement Agreement dated April 26, 2016, International Autos committed to take concrete actions to improve its processes for verifying that prior to sale and delivery of any new vehicle International Autos has confirmed that the vehicle is not subject to an un-remedied recall. International Autos confirmed that it had engaged in these processes since June 25, 2015.International Autos also committed that it now also checks for open recalls on every customer vehicle brought in for service, and that it checks for open recalls on every used trade-in vehicle, regardless of make or model, and takes steps to have all used trade-in vehicles repaired prior to retail sale. International Autos admitted to violating the prohibition on sales of new vehicles with open recalls, and agreed to pay civil penalties in the amount of $40,000.This Audit Query is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006765For the eligible vehicles listed above, the limited warranty for the vehicles Selector Lever Magnetic Shift Interlock Mechanism (Gearshift lug assembly portion) has been extended to: 10 years/120,000 miles as determined by the vehicles original in-service date, When a gearshift lug repair kit (item # 2) installation procedure is required to be performed to address a displayed Check Control message (CCM) that states: "P not engaged - secure vehicle with parking brake against rolling away."
- 10245428Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.
- 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- 10242535?The panoramic roof sunblind does not close, or jams while closing.
- 10242534?BMW AG has issued a Delivery Stop: REPLACE CHARGE AIR LINE.
- 10234353The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10234352The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
- 10234351Oscillations in the electric drive can occur. As a result, the 12 V positive battery cable may rub against the battery box cover.
- 10233170Ambient lighting changes color after the vehicle goes to sleep.
- 10228447During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle.
- 10228445During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
- 10216795Hu-b: bluetooth connection fails sporadically. Incorrect software installed in the radio MINI visual boost.
- 10216787Service Action: Program Vehicle to Activate Speech Recognition
- 10216784XM Satellite Radio Recekption - Audio, Navigation, Monitors, Alarms, SRS
- 10216773Installation of Right-Hand Drive Stering Spindle in Left-Hand Drive Vehicle is No Longerr Required
- 10216770VANOS Faults Stored in DME (Bosch)
- 10216768Turbocharger coolant pump: fault code 20a503. "drive faulty" message is displayed in the check control
- 10214271The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are securely closed and locked.
- 10212534Vehicles with total mileage below approx. 12,500 may experience premature wear of the left rear brakes. In some cases, there also may be visible damage due to thermal overload.
- 10206757Any or all of the following CCM ID code 14/15/16/17 door open appear in the instrument cluster when the door is properly closed and locked. The locking operation of the door is not affected by the incorrect display.
- 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
- 10206695When the vehicle is on a lift and wheels are manually spun, a clanking noise is heard from the transmission area.
- 10204665The Headunit High (HU-H), also called NBT came in vehicles with option 609. This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and came in vehicles with option code 609. This uses map North America EVO. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and came in vehicles with option 6UM. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and came in vehicles with option code 609 or 6NP . This uses map North America WAY.
- 10204664Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
- 10201152Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.
- 10200491Creaking Noise When Cornering: A creaking noise is heard from the front end of the vehicle while cornering (predominantly left turns)
- 10200252A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle
- 10194312ACTIVE CRUISE CONTROL (ACC) CANNOT BE ACTIVATED: After the recent software update, the cruise control cannot be activated.
- 10193499One or both of the situations listed below maybe encountered: ? Android device connection stability (dropped calls) ? 3rd Party App Metadata ? the album art and song title do not update when streaming audio from Pandora or Spotify, etc
- 10190871REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle.
- 10190870CLICKING NOISE IN VEHICLE INTERIOR DURING CHARGING: Clicking noise from the interior passenger side footwell when the vehicle is being charged, with the air conditioning running at the same time.
- 10186896?REPLACING THE CELL MODULE OF HIGHVOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. The high-voltage battery cells may not have been produced according to specifications.
- 10186234?REPLACING THE CELL MODULE OF HIGH VOLTAGE BATTERY: During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle. The high-voltage battery cells may not have been produced according to specifications.
- 10182928CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
- 10182927BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
- 10182629CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
- 10182628BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
- 10181238MINI TURBOCORD PORTABLE EV 120V/240V CHARGER: The MINI-approved accessory TurboCord will not charge the vehicle.
- 10181236SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
- 10179828SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
Every MINI Cooper model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.