2014 MINI Countryman

Owner complaints

What owners report most

1. Electrical system8
2. Unknown or other5
3. Exterior lighting3
4. Engine3
5. Fuel/propulsion system2
6. Structure2
7. Air bags1
8. Engine and engine cooling1

Latest complaints

• Jul 22, 2026IN
  Electrical system · Exterior lighting
  On or around 6/20/26, I went to drive my 2014 mini countryman. When I got inside, I quickly realized that there was mold growing throughout the vehicle, on the carpet, and in the trunk. The vehicle started, but I was unable to use the drivers side window. I sent the vehicle in for service and was…

  On or around 6/20/26, I went to drive my 2014 mini countryman. When I got inside, I quickly realized that there was mold growing throughout the vehicle, on the carpet, and in the trunk. The vehicle started, but I was unable to use the drivers side window. I sent the vehicle in for service and was informed that a massive leak after a storm had clogged the drain tubes to the moon roof allowing water to leak into the driver side floor. The water damaged the electrical box which caused the window to stop worked. I found out later that this electrical component failure can cause several other issues most alarmingly, increased potential for an electrical fire. I have filed a claim with my insurance company due to the water damage and mold. I’ve been quoted between $5,000-8,000 for repairs to the electric panel, cleaning the mold, replacing the carpet etc. other models of the mini for 2014 were recalled due to sunroof issues. It appears my mini countryman has the same moonroof and same problems as the other mini models that were recalled. Clearing of the drains on the moonroof should at least be a requirement under typical maintenance and communicated to buyers before they purchase these vehicles.

• Feb 10, 2026NY
  Unknown or other

  The transfer case fail only 53,000 miles the dangerous part fail down the floor almost causing and a bad accident talking abut the pipe connecting to the rear tires I hear this is common in this cars that’s why I’m reporting the incident I take it to private Mecanic need to replace transfer case

• Dec 29, 2025MACrash
  Electrical system
  1- Component and system failed. Mini Copper, Contryman S : The key entry stopped responding. We managed to enter into the car, by removed the fob and using the key to open car. One inside, we noticed water dripping off the cd area and the dashboard. A further look reveled more water. 2- How was…

  1- Component and system failed. Mini Copper, Contryman S : The key entry stopped responding. We managed to enter into the car, by removed the fob and using the key to open car. One inside, we noticed water dripping off the cd area and the dashboard. A further look reveled more water. 2- How was your safety or the safety of others put at risk?. Mini Copper, Countryman S: We made a short stop into the local Target. After back in the road noticed a sudden change around the central console. Most the electronic data was now gone or blinked. Stopped the car. After 10 minutes, tried to start the card but did no started right away. Now battery has some issued. The Central panel displayed a yellow/orange background. All functions gone or blinking. The temperature displayed a ghost image. Last, while inside the car we notice a funny smell. 3- Has the problem been reproduced or confirmed by a dealer or independent service center? A local Indi shop - Checo Auto Repair- said that at rain water came in contact with the electrical system and they replaced the inside real-view miror. After, all car's funtions restaurated. Key fob works. The dashboard data came back. The battery remain with some issue 4- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mini Copper Countryman S: No 5- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Mini copper Countryman S: No, that I now . Then, 30 t0 45 day later, the car has

• Oct 30, 2024FL
  Electrical system · Exterior lighting
  Footwell module is bad. My safety is at risk everyday that I drive the vehicle. The high beams don't work, turn signals don't work, inside dash lights don't work,windows don't roll down, side mirror's don't work,inside lights don't work, doors don't lock.My car was in the shop for another issue and…

  Footwell module is bad. My safety is at risk everyday that I drive the vehicle. The high beams don't work, turn signals don't work, inside dash lights don't work,windows don't roll down, side mirror's don't work,inside lights don't work, doors don't lock.My car was in the shop for another issue and the mechanic said my floor boards were wet up front,( Hurricaine Helene) my car was at the shop during the hurricaine.I have never had an issue with my sunroof leaking. No the car wasn't inspected by any of the representatives.I have no clue why my car wasn't included in the recall. The clubman and the mini hardtop was in the recall for the foot well module. The car had a car up on a lift meaning needs serviced. The car stated having problems on 09/30/2024 the light came on.

• Jul 30, 2024MS
  Electrical system · Fuel/propulsion system · Unknown or other
  The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has…

  The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has been inspected by a third party electronics repair shop and cannot be repaired. There were no warnings until it stopped working in the street. Vehicle has not been repaired, because available parts are diverted first to warrantied vehicles.

• Apr 19, 2024HI
  Electrical system
  The fuse box is defective and we are not able to find one anywhere on the globe that has this part. The lights will not go off and wears down the brand new battery we purchased. The car will not start & leaves us with a defective car. It’s a 2014 & only has 59,000 miles on it. The car came from…

  The fuse box is defective and we are not able to find one anywhere on the globe that has this part. The lights will not go off and wears down the brand new battery we purchased. The car will not start & leaves us with a defective car. It’s a 2014 & only has 59,000 miles on it. The car came from Germany and only had one previous owner. How can you help us? We have an appointment with the BMW dealership on Maui, [XXX]. We just spent $400.00 to have the problem diagnosed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jun 5, 2023SC
  Engine and engine cooling
  2014 Mini Cooper Countryman - Engine Low Oil Failure and yes the vehicle is available for inspection. Had an engine oil pressure electronic message come up on the car: Engine Oil pressure too low. Possible Engine damage. Swith off engine. Continued driving is not possible. Please contact mini…

  2014 Mini Cooper Countryman - Engine Low Oil Failure and yes the vehicle is available for inspection. Had an engine oil pressure electronic message come up on the car: Engine Oil pressure too low. Possible Engine damage. Swith off engine. Continued driving is not possible. Please contact mini dealership. Had the car towed to dealer. Was told there is an engine oil leak somewhere. The provided one possible fix, but not for sure fix for 2k. Was told to put oil in engine every 750 miles to help prevent any engine failures. Started looking into the potential recall or class action lawsuits and found this: BMW Class Action Lawsuit Says Mini Cooper Engines Leak, The BMW Mini Cooper Leaky Engine Class Action Lawsuit is Borkman v. BMW of North America LLC, Case No. 2:16-cv-02225. Was told to contact NHTSA for potential law suits that may help us with the issue. The car is not safe and should not be having problems like this. Please let us know if we can get any assitance with this. Thank You!

• May 30, 2023NJ
  Engine

  Mini cooper keeps leaking oil which can be dangerous for road safety. There are Lawsuits going on but company has not recalled their vehicles to fix oil leak issue. It has cost consumers thousands of dollars in repair, time loss & mental harassment. Company is aware of the issues and has not done anything. These cars are not safe to be driven & sold in the USA.

• May 30, 2023MI90,000 miFire
  Electrical system
  The contact owned a 2014 Mini Countryman. The contact stated that after parking the vehicle in his driveway, approximately two hours later the neighbor who noticed the windshield wipers were activated and that the interior of the vehicle was foggy, alerted the contact of their observance. The…

  The contact owned a 2014 Mini Countryman. The contact stated that after parking the vehicle in his driveway, approximately two hours later the neighbor who noticed the windshield wipers were activated and that the interior of the vehicle was foggy, alerted the contact of their observance. The contact opened the door of the vehicle and discovered smoke and a burning amber-colored dashboard. The fire department was called to the scene but no extinguisher was needed since the fire was only in the interior of the vehicle and had extinguished on its own. A fire report was taken at the scene and the vehicle was towed away. During the incident, the vehicle was destroyed. The cause of the failure was not determined. The failure mileage was 90,000.

• Dec 17, 2022CA
  Electrical system · Structure › Body · Unknown or other
  The drains that funnel rain water from sun roof and doors become dislodge causing water to flood inside the passenger floor and cause electrical short.. my main computer shorted out and my car died while i was doing 65 mph on the freeway i was almost killed the mini dealer checked it out and said…

  The drains that funnel rain water from sun roof and doors become dislodge causing water to flood inside the passenger floor and cause electrical short.. my main computer shorted out and my car died while i was doing 65 mph on the freeway i was almost killed the mini dealer checked it out and said the water inside was the cause it ran me $4000 to repair it I looked on line and there's hundreds of people that have gone thru similar issues

• Apr 5, 2021NY52,000 mi
  Engine

  This car has 52,000 miles and IS leaking oil from the front of the engine. when looking, I found that many people have the same problem, and it IS expensive to fix.

• Jan 17, 2021CA1 mi
  Engine · Fuel/propulsion system · Unknown or other

  Engine light turn on constantly. Engine was replaced leaks, sensors, sparks plugs etc. Car continues to jerk after changing parts. Unsafe to drive. Jerks after starting and speeds of 40mph and highway speeds. Oil found in spark plugs and changed still has problems.

• Jan 10, 2021CA65,000 mi
  Exterior lighting

  The lights change color spectrum, [xxx], flicker, black out, and then return to normal. An internet search of vehicle forums shows this IS a frequently occurring MINI problem and there was a bulletin circulating at MINI dealerships regarding this problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).

• Jun 12, 2020CA70,000 mi
  Air bags
  TL* the contact called on behalf of a daughter who owns a 2014 MINI cooper countryman. The contact stated there were three air bag warning lights illuminated. The contact called MINI of ontario located at 1251 auto center dr, ontario, ca 91761, (909) 895-2925, and made aware of the failure. The…

  TL* the contact called on behalf of a daughter who owns a 2014 MINI cooper countryman. The contact stated there were three air bag warning lights illuminated. The contact called MINI of ontario located at 1251 auto center dr, ontario, ca 91761, (909) 895-2925, and made aware of the failure. The vehicle was diagnosed but not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.*dt dealer told the consumer seat bottom proximity sensor system failure was not part of the recall. failure codes as follows: 93C3: acsm/mrs: seat-occupancy detector, passenger. 9434: front passenger seat occupancy - short circuit or open circuit. 9435: front passenger seat occupancy - short circuit of open circuit due to moisture. *Jb

• Apr 13, 2020WI83,500 mi1 injury
  Structure › Body · Unknown or other
  Purchased used summer 2018. in fall of 2018, front driver-side door latch mech. Failed, preventing door from closing. mech was replaced by dealer. winter of 2018 the driver-side rear and passenger-side rear latch mechs failed. again, doors cannot be secured when the mech fails. dealer replaced…

  Purchased used summer 2018. in fall of 2018, front driver-side door latch mech. Failed, preventing door from closing. mech was replaced by dealer. winter of 2018 the driver-side rear and passenger-side rear latch mechs failed. again, doors cannot be secured when the mech fails. dealer replaced both rear door mechs.. on april 7 2020, passenger-side front mech failed, preventing door from being shut. two complaints: why so many failures in the latch mechanism, and why the failure mode renders the door unable to be closed or latched. vehicle can't even be safely towed with the doors disengaged from the nader pin. we used nylon ratchet straps to secure the doors shut while transporting it for repair. first three lock mechs failed while vehicle was stationary/parked. last failure or passenger front occured after vehicle was in motion - latch disengaged and door swung open while making left turn. attaching four images of removed failed latch mech showing mfr and part no info

• Feb 9, 2020WA31,000 mi
  Electrical system

  Water intrusion at the front seat foot wells which caused electrical issues and a battery problem.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11006765For the eligible vehicles listed above, the limited warranty for the vehicles Selector Lever Magnetic Shift Interlock Mechanism (Gearshift lug assembly portion) has been extended to: 10 years/120,000 miles as determined by the vehicles original in-service date, When a gearshift lug repair kit (item # 2) installation procedure is required to be performed to address a displayed Check Control message (CCM) that states: "P not engaged - secure vehicle with parking brake against rolling away."
• 10249431Customer complains of a musty odor or damp front footwell carpet.
• 10245428Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.
• 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
• 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
• 10193499One or both of the situations listed below maybe encountered: ? Android device connection stability (dropped calls) ? 3rd Party App Metadata ? the album art and song title do not update when streaming audio from Pandora or Spotify, etc
• 10160298N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10160229N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTYEXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
• 10152362"Service Action: Retrofit of the Engine Coolant Temperature Sensor. Internal corrosion could form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading could lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10152359N18 Engine: FC 37DE Engine Ventilation, Heating, Triggering Stored in the DME After Programming. The Service Engine Soon lamp is illuminated after reprogramming the vehicle to integration level R056-11-11503 (ISTA/P P45.1.3.0) or higher. When diagnosed, the following fault code is stored in DME fault memory: ??37DE Engine ventilation, heating, triggering: open circuit CAUSE Due to a DME software change, the diagnostic monitoring capability is improved for the engine ventilation heating system. However, a fault will be stored in the fault memory because the engine ventilation heater circuit has a malfunction currently present.
• 10152338Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10151423CAS Module Fails Programming with CoAPI Error 2082. During vehicle programming, the CAS (Car Access System) module fails to program with CoAPI error 2082 displayed. Refer to the attachment, which lists the affected CAS serial numbers. The following part numbers are affected: 61 35 9 287 534 61 35 9 226 238 61 35 9 227 053 61 35 9 287 535
• 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
• 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
• 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
• 10150307Creaking/Cracking Noise from the Upper Roof Area. A creaking noise can be heard from the rear roof area when driving on rough roads or uneven surfaces. CAUSE The body shell roof support area, where the C-pillar is joined to the roof, is buckling, creating the noise.
• 10150305Adjusting Rear Camber. Rear camber cannot be adjusted properly. CAUSE Repair instructions not followed properly
• 10150241Incorrect Customer Relations Telephone Number Is Saved in the Vehicle. The customer is not connected to MINI Customer Relations after dialing the number displayed in the vehicle Kombi or radio. CAUSE During the Pre-Delivery Inspection (PDI), the incorrect telephone number is being written into the vehicle. INFORMATION 1. When performing the PDI test plan, it is extremely important that you select MINI if the ISID is configured for both BMW and MINI. 2. After completion of the PDI test plan, verify that the customer relations number stored in the vehicle is correct. 3. The correct customer relations phone number is 1(866) 275-6464. 4. If the number stored in the vehicle is incorrect and the correct test plan was used, contact your 3g Administrator and have him or her verify the number stored in the ISID. 5.This picture shows the correct number stored in the Combox control unit. Note: To read out telephone number:
• 10150238"N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, ""Removing and installing or replacing high-pressure pump (N14, N18)"" has a procedure error. The current version of the Repair Instruction states to replace the highpressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/15601.2.M130113... 8/30/2013 Page 2 of 2 All vehicles equipped with the N18 engine and produced from 3/2012 and later. When the engine is fitted with a Bosch High-pressure Pump (1) the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightning torques are correct. Refer to EPC for the applicable part numbers when making repairs. "
• 10150237?N18 Engine: FC 2BF2 Rail Pressure Sensor Is Stored in DME Fault Memory. The customer states that the Service Engine Soon lamp is illuminated and the following fault is stored in the DME: FC 2BF2 Rail pressure sensor, workspace: pressure too high CAUSE A DME calibration error in the fuel pressure diagnostics results in an increased sensitivity.
• 10150205"?SI M34 01 13 November 2013 BrakesTechnical Service This Service Information bulletin supersedes SI 34 01 13 dated October 2013. designates changes to this revision SUBJECT Erroneous ""Service due"" Message Though Brake Lining Thickness Sufficient. The CBS data calculated for the remaining distance of the front and/or rear brake pads does not agree with the actual brake pad thickness. The yellow brake lining service due indicator illuminates even though the pad thickness is greater than the minimum wear limit (approximately 3.7 mm); the brake wear sensor has not yet been activated (from a thickness of approx. 4.2 mm). In some cases, the red warning message may already be active. The CBS front/rear brake display is based on a mathematical calculation. Various influences are incorporated into this calculation (for example, vehicle speed, brake pressure, and rotor temperature). Due to changing driving characteristics and/or unfavorable environmental conditions, the calculated remaining distance may differ from actual pad thickness."
• 10150091"DWA (Anti-theft Alarm System): False Alarm Is Triggered Intermittently. INFORMATION Parts replacement will not solve the problem if one or more of the conditions described in the situation above caused the alarm to trigger. The sensitivity of the interior ultrasonic sensor cannot be reduced. If the customer wishes to park the vehicle with the sunroof tilted, the window partially open, and/or in an area with excessive local noise, the interior sensor must be switched off by using the following procedure: Press the lock button on the remote control twice in succession. The LEDs flash in short succession for approx. 2 seconds. The interior ultrasonic sensor is switched off until the vehicle is unlocked and locked the next time. NOTE: This information can be found in the Owner's Manual in the ""Controls"" section under ""Switching off the tilt alarm sensor and interior movement detector."""
• 10150088"PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS. SUBJECT Service Action: Retrofit of Engine Coolant Temperature Sensor. Internal corrosion can form in the engine coolant temperature sensor. This corrosion leads to internal bridging of the contacts, which can cause an inaccurate engine temperature reading. This false reading can lead to difficulty in the engine starting and/or a ""Service Engine Soon"" lamp being illuminated."
• 10150087The customer states that a small engine oil leak can be seen from the underside of the engine. CAUSE The internal sealing of the oil pump volume control solenoid valve is compromised, allowing engine oil to leak from the oil pump volume control solenoid.
• 10150043Vehicle Document Pouch Missing. The pouch in which the vehicle documents (e.g., Owner's Manual, Service and Warranty booklet, tire manufacturer warranty CD, etc.) are to be inserted during QC1 may be missing from the some of the vehicles in this production period. CAUSE There was a temporary supply shortage during a change of pouch suppliers.
• 10147906Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. No part replacement is necessary unless there is another issue found that will be corrected by replacing the drive pulley.
• 10147904New programming feature: Exclusion of Infotainment Control Units from Programming.

Every MINI Countryman model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.