2020 MINI Countryman
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › MINI › Countryman › 2020
These records cover every 2020 MINI Countryman. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2020 MINI Countryman. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Risk and remedy
Risk
The debris could result in a short-circuit, increasing the risk of fire or injury.
Remedy
BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Risk and remedy
Risk
A short-circuited hybrid battery may increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
6 complaints1 injuries
What owners report most
Latest complaints
- Engine · Steering
use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.
- Electrical system · Fuel/propulsion system
At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and…
At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me. I'd make more money trading in but the car is unsafe and I do not want another owner or drivers to be put in danger.
- Structure › Body
Trunk/rear hatch power lift will enage if key fob has hatch button pressed while car IS in drive or in motion. Hatch will raise creating situation where objects can fall out of the vehicle. Discussion with dealer revealed others have same issue only on the countryman models and dealer does not have access to fix the software.
- Tires
225 /45 R19 Uneven wear of the tires. Excessive wear inspite of brand new vehicle, 2 wheel alignments done on the vehicle in an attempt to stop the excessive wear of the tires. The Front right side tire collapsed causing my car to veer into a curb. The other three tires have less than 20% thread…
225 /45 R19 Uneven wear of the tires. Excessive wear inspite of brand new vehicle, 2 wheel alignments done on the vehicle in an attempt to stop the excessive wear of the tires. The Front right side tire collapsed causing my car to veer into a curb. The other three tires have less than 20% thread and the mileage in the vehicle is only 9000 miles. The vehicle was purchased new In June 2020 and came equipped with the tires. This malfunction and poor manufactured caused not only a financial problem In having to replace all four tires prematurely, but also place my safety and others are risk.
- Wheels
My 2020 AWD MINI cooper countryman was sold to me with "performance" tires; no disclosure of this fact was provided during the sales process. Soon after taking possession of the vehicle, one tire picked up a nail causing loss of pressure. During the process of fixing the problem, I learned that the…
My 2020 AWD MINI cooper countryman was sold to me with "performance" tires; no disclosure of this fact was provided during the sales process. Soon after taking possession of the vehicle, one tire picked up a nail causing loss of pressure. During the process of fixing the problem, I learned that the vehicle had performance tires as evidenced by the smooth tread and later verification from my MINI sales person. Because I live in maryland, a state with a distinctive winter season, my research confirmed that performance tires (also know as summer tires) are extremely dangerous in cold weather. It became apparent that the tires needed replaced for my safety. I completed this at my own expense. I believe that MINI cooper, without compunction, put my life in danger. I question how many accidents have occurred in these cars during cold weather without recognition that the tires might have been the source. It would appear that it IS a standard practice in "MINI world" to sell many cars this way. I reported the problem to MINI and was assured that a complaint report would be submitted. I requested a follow up concerning mini's response to my complaint and was told that I would receive none and should not expect it. Submitting a "report" was the end of the issue as far as MINI customer service was concerned. It IS my firm belief that any car sold with performance tires should come with a clear disclosure signed by the buyer for safety reasons. Ideally, MINI cooper should stop the practice all together. Please investigate; save a life!
- Engine
While driving in 10 degree f weather, the MINI countryman overheated within 3 miles of driving from originally turning the car on (10 minutes of run time). The dealership noted that a rock passed through the grill that protects the auxillary cooling radiator and damaged the radiator, causing a…
While driving in 10 degree f weather, the MINI countryman overheated within 3 miles of driving from originally turning the car on (10 minutes of run time). The dealership noted that a rock passed through the grill that protects the auxillary cooling radiator and damaged the radiator, causing a leak. The new 2021 MINI countryman cars contain a rock guard over the grill because they recognize this as a dangerous problem, but they have not fixed the problem with any car from a previous year. A simple rock guard having been installed IS a very inexpensive and cheap solution that MINI does not tell customers about until their car overheats and the bill IS not covered under warranty. This situation was dangerous because it left the vehicle occupants stranded in freezing weather, where one person became borderline hypothermic (95F body temperature).
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009006Evap purge (vent) valve ext ltd wty (elw) 15 years/150,000 miles
- 10249431Customer complains of a musty odor or damp front footwell carpet.
- 10245428Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.
- 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
- 10225134Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
Every MINI Countryman model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.