2015 MINI Countryman

Owner complaints

What owners report most

1. Engine3
2. Electrical system2
3. Latches/locks/linkages2
4. Power train2
5. Structure2
6. Unknown or other2
7. Visibility1
8. Engine and engine cooling1
9. Exterior lighting1
10. Forward collision avoidance1

Latest complaints

• Feb 25, 2025CAFire
  Engine
  Spontaneous engine fire of 2015 Mini Cooper S Countryman while parked and not used for 48 hours prior. The fire department guessed it was an electrical issue. It was put out with water and a fire extinguisher but the engine was severely damaged, melted plastic everywhere, electrical wiring burned…

  Spontaneous engine fire of 2015 Mini Cooper S Countryman while parked and not used for 48 hours prior. The fire department guessed it was an electrical issue. It was put out with water and a fire extinguisher but the engine was severely damaged, melted plastic everywhere, electrical wiring burned completely and more. The engine appears unfixable, the front window was cracked by the heat and the hood with paint was burnt.

• Oct 2, 2024VT
  Electrical system · Exterior lighting · Service brakes
  The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop…

  The car starts but within a few second, the dashboard starts flashing with all of the warning lights and sounds. The speedometer and RPM needles move up and down frantically. I can drive the car, but I cannot tell at what speed I am going and if I put a turning signal I am not always able to stop it from flashing. Mini service found that the fuse box part # Main Fuse Box – Mini (61-35-9-813-622) that control the electric component of the car is defective. They also told me that the part is in back order worldwide for 11 months and they cannot get it for me, but they can place an order for it. I found out from MINI directly that there are 400 of that part in back order. My car is now in my driveway for the last two months and still no news about receiving the part. My registration is due for renewal in November, and it will not pass safety inspection, and I will end up with a lemon in my driveway. I still have a loan with Mini and I cannot even sell my car to pay for the remainder of that loan.

• Sep 28, 2024CA
  Power train

  The vehicle shifts between reverse, neutral and drive without the automatic shift knob being pressed. This is an absolute safety issues, since it can shift at speed, causing a major accident. This is an ongoing issue. But don’t see a recall for it. I’ve contacted Mini of San Francisco.

• Apr 7, 2024KY
  Engine
  The vanos solenoid failed in the 2015 Mini Cooper, and immediately after the Alternator failed. My safety was put at risk in multiple ways: 1 - The engine was in a non-drivable state 2 - Significant smell gasoline was coming from the car 3 - Car had to be towed to a shop to determine what failed 4…

  The vanos solenoid failed in the 2015 Mini Cooper, and immediately after the Alternator failed. My safety was put at risk in multiple ways: 1 - The engine was in a non-drivable state 2 - Significant smell gasoline was coming from the car 3 - Car had to be towed to a shop to determine what failed 4 - The shop fixed the vanos solenoid The problem was confirmed by the independent service center. When the vanos solenoid failed, the Check Engine and Oil lights came on. By the time the lights came on however, the vehicle was undrivable. When the alternator failed, the battery light came on. Repair of the vanos solenoid was $279.44 Towing to the shop was $155.00

• Feb 2, 2024NY
  Electrical system
  Second failure of the FRM electrical board on the drivers side (part # 61356827070) within a year. I have only owned the vehicle for 14 months. Mini dealer advised this is known problem - water entering the vehicle causing corrosion and malfunction of the FRM board. I was advised there IS a…

  Second failure of the FRM electrical board on the drivers side (part # 61356827070) within a year. I have only owned the vehicle for 14 months. Mini dealer advised this is known problem - water entering the vehicle causing corrosion and malfunction of the FRM board. I was advised there IS a recall for this problem on several other Mini Cooper models but not for the Countryman S (vehicle I own). Estimate for repair is $1939 for the FRM board including labor AND $3,000 for the "water test" to determine where the leak is coming from. My son was driving the vehicle when electrical problem started. Driver window went down and could not be raised, turn signals would not operate and headlights could not be operated then went on and could not be turned (even when the key was removed) off which killed the battery. Vehicle was unsafe to drive. The vehicle is currently at the Mini dealer in Latham NY until we can figure out what to do. Certified Dealer technician confirmed FRM board malfunction advising it could not be repaired and had to be replaced. There was no indication or warning lights prior to the board malfunction.

• Nov 22, 2023NY83,905 mi
  Latches/locks/linkages › Doors › Latch
  The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five…

  The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five years prior to the failure; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door cable and latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,905.

• Jul 10, 2023WAFire
  Forward collision avoidance › Adaptive cruise control · Unknown or other

  Our 2015 Mini Cooper countryman spontaneously combusted. It started with a cruise control warning and then a notice that the care was drivable but to take it to a dealership. The car’s engine began smoking and shortly after stopping the car became engulfed in smoke and then combusted. The car was completely damaged by the fire. The car has been towed to Crossroads Towing and Recovery Services in Ft. Collins, CO.

• Nov 17, 2022NY
  Structure › Body · Unknown or other

  I opened door in freezing conditions and the door refused to open. Then once I got it opened it would not shut or remain latched with an pressure. Problems have been identified by rusted cables from door latch to door handle. These devices should have the ability to hold a load once it’s latched, especially in rear where children can do kid things.

• Nov 17, 2019MA
  Engine

  It's not about safety issue but a defect that coolant leak happened between the engine block and oil filter housing at a car of low mileage run ( less than 30000 miles, close to 5 yrs). To repair this defect, owner had to pay $1515 at a MINI dealer service.

• Oct 15, 2019OR52,500 mi
  Structure › Body · Visibility
  Purchased MINI cooper countryman s new from factory. Recently had several elements of the car fail at around 50,000 miles. The trunk latch would intermittently not unlock or jam and not close. Trunk latch eventually failed to the point where the trunk hatch could not be opened. Rear wiper motor…

  Purchased MINI cooper countryman s new from factory. Recently had several elements of the car fail at around 50,000 miles. The trunk latch would intermittently not unlock or jam and not close. Trunk latch eventually failed to the point where the trunk hatch could not be opened. Rear wiper motor would make odd chirping noises occasionally, along with the right passenger side mirror would make a shuttering noise when closing. Took it to dealer and they had to replace the trunk latch actuator. In addition, they had to replace the rear wiper motor and the side driver's mirror. Considering I have had this car new from the factory, it has been stored in the garage when not in use, and that I take it in for regular maintenance and oil changes every 5K miles, I have a book with several pages of repairs that have been done on this car that started at 2500 miles. I have an extended warranty on my car, otherwise I would have already paid over $6,000 in repairs for a car that IS only 5 years old. This IS really unacceptable! I don't abuse my vehicles and considering the price of this car, I expected more.

• Oct 15, 2019OR54,000 mi
  Engine and engine cooling
  2015 MINI cooper countryman purchased new from factory. Have had regular routine maintenance since purchase. Around 48,000 miles started hearing rattle noise from front drivers side of engine compartment. Dealer couldn't find anything. Noise only noticeable at low speeds and when clutch under load.…

  2015 MINI cooper countryman purchased new from factory. Have had regular routine maintenance since purchase. Around 48,000 miles started hearing rattle noise from front drivers side of engine compartment. Dealer couldn't find anything. Noise only noticeable at low speeds and when clutch under load. Got worse over time, so took it to dealer and worked with mechanic to identify engine. They checked motor mounts which appeared fine, but when they removed them, mounts were found to be failed. Both motor mounts had to be replaced. This IS quite unacceptable considering I have kept the car in the garage, I don't drive it like I stole it, and I keep up on all the required maintenance.

• May 8, 2019NY90,000 mi
  Latches/locks/linkages › Doors › Latch
  TL* the contact owns a 2015 MINI countryman. The contact stated that the front driver and passenger side door mechanisms did not latch. The vehicle was taken to MINI of dutches county (1162 us 9,, wappingers falls, ny 12590) and was repaired; however, the failure recurred. The vehicle was repaired…

  TL* the contact owns a 2015 MINI countryman. The contact stated that the front driver and passenger side door mechanisms did not latch. The vehicle was taken to MINI of dutches county (1162 us 9,, wappingers falls, ny 12590) and was repaired; however, the failure recurred. The vehicle was repaired again. The manufacturer was notified. The approximate failure mileage was 90,000. *bf problem has been rectified to consumers satisfaction.*jb

• Feb 2, 2019FL48,980 mi
  Power train
  2015 MINI countryman with 48980 miles clutch failed while it was in motion turning from a 50 mph zone to a side street. Dealer covered it except $173 due to extended service maintenance plan. It also cost $155 local service shop for diagnosis. The dealer replaced flywheel, clutch and pressure…

  2015 MINI countryman with 48980 miles clutch failed while it was in motion turning from a 50 mph zone to a side street. Dealer covered it except $173 due to extended service maintenance plan. It also cost $155 local service shop for diagnosis. The dealer replaced flywheel, clutch and pressure plates, shift fork and pedal retaining pin and clutch release fork. This could have been a life threatening condition if the right turn was not made in the lower speed road.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11006765For the eligible vehicles listed above, the limited warranty for the vehicles Selector Lever Magnetic Shift Interlock Mechanism (Gearshift lug assembly portion) has been extended to: 10 years/120,000 miles as determined by the vehicles original in-service date, When a gearshift lug repair kit (item # 2) installation procedure is required to be performed to address a displayed Check Control message (CCM) that states: "P not engaged - secure vehicle with parking brake against rolling away."
• 10249431Customer complains of a musty odor or damp front footwell carpet.
• 10245428Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.
• 10244507MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle discharged battery complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
• 10216782Designates changes to this revision - The blower motor is faulty
• 10206696New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
• 10160298N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10160229N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTYEXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.
• 10152680"MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a ""stiff diagonal shift"" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)"
• 10152338Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations
• 10151349Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
• 10151347Delay in Automatic Driving Light Switching on/off. When driving out of a tunnel or exiting underground parking, the automatic driving light remains switched on for two minutes. Shut-off period varies based on detected situation. This is normal operational behavior.
• 10151060This Service Information bulletin supersedes SI M84 01 14 dated November 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: z Apple iPhones z Samsung S6 and the S6 Edge. Connectivity failure examples are: z Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. z Contact List incomplete z General connection failures z Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) z Samsung S6 and S6 Edge device firmware
• 10147906Surface Cracks on the Water Pump Drive Pulley. During a repair, service or inspection, the drive pulley on the water pump shows signs of cracking. No part replacement is necessary unless there is another issue found that will be corrected by replacing the drive pulley.
• 10147904New programming feature: Exclusion of Infotainment Control Units from Programming.

Every MINI Countryman model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.