2025 MINI Countryman
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › MINI › Countryman › 2025
These records cover every 2025 MINI Countryman. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2025 MINI Countryman. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2025 MINI Countryman S ALL4 and JCW Countryman ALL4 vehicles. The armrest support bracket on the rear side door panel may be improperly secured, allowing the armrest to detach during an air bag deployment.
Risk and remedy
Risk
A detached armrest can strike a rear seat occupant or prevent the thorax air bag from deploying properly, increasing the risk of injury.
Remedy
Dealers will replace the left and right rear side door panels, free of charge. The vehicles have not been sold from dealer inventory and therefore no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not…
Risk and remedy
Risk
A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.
Remedy
Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.
Owner complaints
18 complaints3 involved a crash2 injuries
What owners report most
Latest complaints
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
The vehicle experienced two separate incidents of severe unintended acceleration and brake failure. Incident 1: The vehicle was parked in regenerative braking mode. It aggressively accelerated forward on its own, and the brakes failed to respond, taking several minutes to stop. Incident 2: While…
The vehicle experienced two separate incidents of severe unintended acceleration and brake failure. Incident 1: The vehicle was parked in regenerative braking mode. It aggressively accelerated forward on its own, and the brakes failed to respond, taking several minutes to stop. Incident 2: While slowing down behind traffic exiting the parking lot, the brakes failed and the vehicle jolted forward, causing a rear-end collision. The Automatic Emergency Braking failed both times. The vehicle was inspected after the first incident at 9,318 miles, but the dealership failed to diagnose the defect and returned the vehicle to me. It is currently under investigation by manufacturer engineers for a suspected Integrated Brake module failure.
- Electrical system · Fuel/propulsion system
On May 29, 2026, my 2025 MINI Countryman SE (battery-electric) became completely immobilized when the charging connector locked into the vehicle's charge port and could not be released. With the connector locked in, the vehicle could not be moved, shifted to neutral, or driven. The defect is in the…
On May 29, 2026, my 2025 MINI Countryman SE (battery-electric) became completely immobilized when the charging connector locked into the vehicle's charge port and could not be released. With the connector locked in, the vehicle could not be moved, shifted to neutral, or driven. The defect is in the factory charge-port locking mechanism. The connector could not be freed by me, by a MINI master technician working remotely for about 45 minutes, by the tow operator, or by the dealership's own service manager, who tried for over two minutes using both the manual release and the key fob and could not release it (recorded on video). The vehicle had to be towed. Because the wheels were locked, the master technician issued a written instruction that it be transported on dollies. A dealership advisor said the cause was the charge-port locking mechanism and that the lock "wears out over time with use." If accurate, that indicates a wear-related design condition that could immobilize other vehicles of this make and model, and a manual release that did not function when the primary lock failed. An EV that locks its own charge connector and then cannot be released or moved presents a stranding and safety risk, especially away from home or where it obstructs traffic. As of June 26, 2026, nearly four weeks later, the vehicle still has not been successfully repaired. Its own charging data shows no successful charging session since June 3, 2026, and repeated charging attempts at a dealership on June 16, 2026 each delivered zero energy, consistent with the charge-port/connector-lock defect remaining unresolved. The failed component is available for inspection, and all supporting evidence (video, photos, charging data, communications) has been preserved.
- Unknown or other
My panoramic sunroof exploded while driving. Sounded like we were shot at. The vehicle is currently at MINI of Des Moines. It can be inspected. USAA is sending an appraiser to the shop to assess damages. This is a known issue. However, after a 7 year federal investigation they were unable to…
My panoramic sunroof exploded while driving. Sounded like we were shot at. The vehicle is currently at MINI of Des Moines. It can be inspected. USAA is sending an appraiser to the shop to assess damages. This is a known issue. However, after a 7 year federal investigation they were unable to pinpoint an exact reason why this happens and unable to put a recall on this vehicle. The dealership gave me a loaner and told me it’s not covered under warranty but offered to pay my 1k deductible which I gladly accepted. No warnings. Just a spontaneous explosion.
- Electrical system · Exterior lighting · Vehicle speed control
Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated…
Vehicle exhibits persistent, intermittent failure of Bluetooth and Apple CarPlay connectivity. Phone fails to pair, drops all connection mid-drive (all displays including speed, navigation, etc go dead), and disconnects active calls and navigation prompts during operation. Defect requires repeated manual re-pairing attempts that draw driver attention from the road. The same phone pairs reliably with all other vehicles and devices tested, including a more recent 2025 Countryman dealer loaner and personal home equipment, indicating the defect is in the vehicle's electronic architecture rather than the phone or user settings. Multiple service visits to an authorized MINI dealer have not resolved the issue. The dealership service team has stated verbally that "all the early 2025 Countrymen seem to have these issues." Dealer is now indicating that full head unit replacement may be required, with extended out-of-service time. The defect creates a documented driver-distraction risk and aligns with multiple existing NHTSA complaints and BMW Technical Service Bulletins for the 2025 Countryman platform. The sudden outage meant I had no information while driving on the interstate at speed and didn't know what was happening. I didn't even know if I was indicating to move over to the shoulder of the road. This happened at least 4 other times since I had had the car but thankfully only the once on an actual highway. Other times were in Atlanta city traffic and a couple of times in my driveway. Even more frustrating, I cannot get it to reliably pair with my iPhone 17 Pro. The lack of reliability increased markedly with the last MINI update which occurred about a week ago. I need to travel for work and cannot rely on this car to get me where I need to go and I actually avoid driving it now. The problem has been validated by the Dealer. The Service intake worker noted, "We have seen this in almost all of the early 2025 Countryman models." There was no warning at all when it happen
- Unknown or other
I was driving my 2025 MINI JCW on a partly cloudy day 42degrees Fahrenheit. I was diving between 35 and 40 mph when the sunroof exploded. There weren't other vehicles nearby, and I didnt hear any rock hit, it just exploded.
- Electrical system · Service brakes · Vehicle speed control
The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road…
The vehicle experienced intermittent electrical failures, including screen blackouts/reboots during startup and while driving. These events affected visibility of vehicle information and settings. The drive mode selector malfunctioned, limiting the ability to select Eco, Normal, Sport, or Off-Road modes. Drive modes directly affect throttle response, braking behavior, and vehicle control. On multiple occasions, braking and acceleration behavior felt inconsistent with selected drive mode, creating safety concerns. The issue is intermittent and was reported to an authorized dealer. The dealer was unable to consistently reproduce the issue but did not dispute that the concern was reported. The vehicle remains available for inspection.
- Service brakes
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle…
The vehicle exhibits a persistent and repeatable service brake defect involving jolting/binding at complete stops, accompanied by uneven brake application and a failure of the friction surfaces to clear oxidation during normal operation. At low speeds and during final braking load, the vehicle produces a distinct clunk/release sensation, as if braking force is abruptly released just before stopping. This creates an unexpected weight-shift and inconsistent stopping behavior. The condition has occurred consistently since approximately 4,000 miles and has persisted through multiple dealer service visits. Physical inspection shows progressive circumferential rotor banding, pitting, and corrosion on all four wheels that does not clear with normal driving. This indicates the brake pads are failing to make uniform contact with the rotors, compromising the integrity of the vehicle's primary safety system. The dealer has acknowledged the symptoms but has declined Integrated Brake (IB) Module–related repair, stating the VIN is not currently flagged for recall. However, these symptoms are materially consistent with the failure modes described in NHTSA recalls 24V-104 and 24V-697 involving the Integrated Brake Module on this platform. Despite three documented repair attempts (October 2025 – December 2025), the manufacturer has failed to rectify the underlying mechanical defect. Due to the unpredictable braking behavior and visible degradation of the braking components, I have limited the vehicle’s use and do not consider it safe for highway or emergency braking situations.
- Wheels
Not even 2 months from vehicle being purchased had to replace 2 tires and then 5 months later tire comes completely of the axel while driving on a highway and caused an accident were vehicles was declared total
- Electrical system · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice…
The center display and driver display shut off while car was in motion. There was no speed indication or any information about the car available to drive safely. The computer system is occasionally slow to load. There are no indications prior to the problem happening. It has happened twice while driving. The car has less than 6,000 miles. I have reported this problem to a dealer. There have been additional problems to the software systems, and the dealer service department did a complete software reload/reflash of the system. This problem has occured after the service.
- Forward collision avoidance › Warnings · Lane departure › Assist · Vehicle speed control
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even…
Aug 8, 2025, I was stopped in a parking lot, I decided to roll forward, when I took my foot off the break, the car jumped 5-6 ft forward. I immediately slamed on the break to stop it from moving. The car hit with a low speed impact a pole like thing with concrete around it. The speed didn't even register on the speedometer. My car shows no damage, I have photos. However, my car immediately flashed the Yellow warning "Restraint system." along with RED highlighting both the seatbelts and airbags. I called Mini USA as instructed. Mini USA said "That warning should go away a few hours after calling. If you see no damage then it should be fine. If not, call the dealership." It did not go away. I called Schomp Mini the dealership, [XXX] who used to be the general manager said: "Call the insurance company, this sounds like it's not a mechanical defect since it is an outside event." I called Geico. Geico said "If there is no damage on the bumper, then we consider it a manufacturing fault, and the dealer has to pay for it." I then later called Mini USA again, I was transferred to a head technician, who said "Oh, yeah, That warning isn't telling you that the restraint system is broken, it's telling you the forward sensor is. There is no protective barrier between the sensor and the bumper, so it can easily get broken without any damage to the outside of the car. It would be a manufacturing issue. Call the Service Manager at the Dealer to take care of it." The Service Manager, he said "The computer will flag every event if you did a hard stop with the break and it won't necessarily tell when the sensor is broken." So I said "So then if someone hit my car in a parking lot I wouldn't know?" he said "yes." There are thousands of reports of lurching with 2025s. This is clearly a manufacturing defect. I might be stuck with a bill nobody will pay. This is frightening me. Apparently you can even KICK the sensor on any mini and break it without anyone knowing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of…
The contact owns a 2025 Mini Countryman. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Electrical system · Engine · Exterior lighting
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I…
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Lane departure › Warning
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came…
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
- Electronic stability control (esc) · Service brakes, hydraulic
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a…
The contact owns a 2025 MINI Countryman S. The contact received notification of NHTSA Campaign Number:24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available .
- Service brakes
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x…
I have been waiting for this car for well over a month now. I do not know what is causing the delay in receiving this part so that I may pick up the car. I will be without a car in 3 weeks time when my current lease is up with my 2022 Hyudai Tucson which has broken down an needed to be towed 3 x in 6 weeks for a fuel injector problem. I placed a deposit on the Mini Cooper Countryman in the first week of August expecting to pick up the car that week. Why can't any of the BMWs and Mini Coopers complete these needed repairs instead of halting/delaying sales?
- Unknown or other
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver…
this vehicle is equipped with a touchscreen control panel to activate nearly all control features and to display all warnings and alerts. Certain warnings (low gas in my case) will repeat a large pop-up window on the display screen every 8 seconds and this cannot be disabled. It requires the driver to acknowledge the alarm only so that it can be repeated in another 8 seconds. This is extremely distracting while you're driving to work in the morning on a busy highway during morning rush hour. It distracts from keeping my eyes on the road and also trying to touch just the right spot on the touchscreen every 8 seconds. A simple solution can be made with a software change. After acknowledging the alarm, just illuminate a simple 'low gas' icon on the touchscreen - the very same way there would have been a dedicated light on a more conventional vehicle control panel or dashboard.
- Electrical system · Unknown or other
The interior camera on the front windshield temperature is high, and burns my hand when touching it. The measured temperature is 58.4C (137.12F) as shown in the attached picture. This is a risk for harm the driver and potential fire hazard.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010769When turning the steering wheel left or right at speeds below 3 mph, a whirring or buzzing type soundmay be heard.
- 11009419When the customer attempts to use the Bluetooth system, they find it is not functioning. It is not possible toestablish a connection to any paired devices. Additionally, the Bluetooth function can no longer be activatedin the Mobile Device menu. The following fault memory entries are present: A76319 - Bluetooth module: Communication to hardware failed B7F921 BT/Wi-Fi function is not available
- 11009009If the clips securing taillight covers have a poor sealing ability on the body, water intrusion may occur in luggage compartment.
- 11008124During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
- 11006749While opening the door, a groaning sound is heard from the door brake.
- 11005249A vibration on the steering wheel in combination with a humming type of noise may be noticed when the steering returns to the straight-ahead position while driving or maneuvering at speeds below 7 mph.
- 11000571Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
Every MINI Countryman model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.