2003 Nissan Murano
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Nissan › Murano › 2003
These records cover every 2003 Nissan Murano. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2003 Nissan Murano. Newest first.
Nissan IS recalling 362,891 my 2003-2007 murano vehicles. the intake air ducts, which are connected to the intermediate resonator in the air intake system of the engine, may separate from the resonator with engine movement. This separation occurs due to the premature aging of the material used in the intake air ducts which causes excessive shrinking.
Risk and remedy
Risk
Engine may stall increasing the risk of a crash.
Remedy
Dealers will inspect and replace/repair the appropriate components free of charge. the recall began on september 24, 2009. owners may contact nissan at 1-800-647-7261.
On some sport utility vehicles, in certain high speed frontal crashes, the webbing of a rear outboard seat belt may contact the rear seat back hinge where it can be cut by the sharp edge of the metal portion of the hinge.
Risk and remedy
Risk
If the webbing IS completely separated, it can increase the risk of injury to an occupant in a crash.
Remedy
Dealers will install protectors over the webbing of the rear seat belts. the recall began on march 20, 2006. owners may contact nissan at 1-800-647-7261.
On certain sport utility vehicles, due to the location of the forward edge of the fuel tank, in the event that a vehicle front tire runs over a small, sharp object in the road, catches it and propels it towards the rear of the vehicle, it may strike and puncture the fuel tank.
Risk and remedy
Risk
A punctured tank could increase the risk of a fire.
Remedy
Dealers will install protectors in front of the tank free of charge. the recall began on march 20, 2006. owners may contact nissan at 1-800-647-7261.
On certain sport utility vehicles, there IS a possibility that a wire breaking inside the alternator could stop the battery from charging.
Risk and remedy
Risk
If this happens, the charger warning and brake warning lamps will immediately come on and the battery will begin to discharge. after a short time, the engine will go into a "fall safe" condition which will limit vehicle speed. the engine will stop running which could result in a crash.
Remedy
Dealers will inspect and replace the alternator with a new version which has been modified to prevent movement of the coil. the recall began on august 1, 2005. owners may contact nissan at 1-800-647-7261.
On certain passenger vehicles, the circuit board for the crank position sensor or cam position sensor may have an improper solder joint due to solder deformation caused by heat stress accelerated by the existence of flux residue during the soldering process.
Risk and remedy
Risk
This could cause the "service engine soon" warning light to come on, create a no start condition, cause reduced engine power, or cause the engine to stop running without warning during vehicle operation, which could result in a crash.
Remedy
Dealers will replace the crank position sensors. Camshaft position sensor(s), and in some cases, the variable timing control sensor(s). vehicles involved in a previous recall campaign, 01v357, are also included in this new campaign. the replacement sensors used in that campaign are also affected. owner notification began on december 22, 2003. owners should contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200.
On certain sport utility vehicles, the nut that attaches the transmission gear selector shaft to the control valve lever in the transmission may not be adequately tightened. this could result in the transmission not actually being in the gear indicated by the gear selector lever. in addition, the transmission position display in the instrument panel may…
Risk and remedy
Risk
If the gear displayed IS different from the gear engaged, this could result in unexpected vehicle movement and a crash.
Remedy
Dealers will check the affected nut in the transmission shift lever linkage, and tighten it if necessary. owner notification began april 15, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan at 1-800-647-7261.
Owner complaints
800 complaints14 involved a crash5 involved a fire9 injuries1 deaths
What owners report most
Latest complaints
- Engine · Service brakes
The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway…
The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway and waited for several minutes before restarting the vehicle and slowly drove to the residence. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 162,000.
- Structure › Body
Rusting excessively
- Structure › Body · Suspension
Rear subframe completely rusted cant believe nissan used such cheap steel
- Electrical system · Engine · Vehicle speed control
ABS stays on then the (brake warning lamps will immediately come after a short time, the engine will go into a "fall safe" condition which will limit vehicle speed. The engine will stop running and turn off on me. also my subframe IS rotten and IS now disconnected the mechanic quoted me $2,600 to repair jus the subfreame.
- Engine · Service brakes · Vehicle speed control
While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side…
While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.
- Electrical system
While driving I lost all power for the motor and had to have to battery replaced cuz lost all power
- Electrical system · Engine · Vehicle speed control
While driving the murano it slowed down and wouldn't go above 20mph. After about a mile it just stopped running & wouldn't crank back up. All the fluids were at the right levels. Took it to a johnny's mechanic shop & they said it was the engine.
- Engine
The car keeps on shutting off on me the motor and was caused a big accident
- Suspension
We are original owners of 2003 nissan murano; it has only 92K miles, it has always been garaged and well maintained. The rear wheels just started tilting inward at the top; a mechanic identified the rear subframe and suspension was rotting, and advised that it will continue to worsen until the back…
We are original owners of 2003 nissan murano; it has only 92K miles, it has always been garaged and well maintained. The rear wheels just started tilting inward at the top; a mechanic identified the rear subframe and suspension was rotting, and advised that it will continue to worsen until the back end of the vehicle just collapses. It IS an expensive repair. Nissan IS ignoring it IS a manufacturer defect (they used crappy steel), that it IS a very dangerous safety hazard, and it should be fixed by them. Searching online reveals many complaints of this same issue, many just recently made, and as a consumer it IS very unfair to spend a lot of money on a new vehicle and keep it nice and fully functional, expecting it to last for a few more years to come, to surprisingly have the subframe fail especially when the vehicle IS less than twenty years old and not even at 100,000 miles.
- Fuel/propulsion system
During the hot summer months in the phoenix arizona area I've experienced hesitation (especially in traffic) when either moving slowly along or traffic picks up or turning and I have to mash harder on the accelerator, sometimes 2-4 times!!! This IS frightening !! What IS the problem as I've checked filters, gas, intake? And asked mechanic ???
- Electrical system · Vehicle speed control
The car IS stalling when I stop whining real bad
- Seats
Driver seat rear metal support frame broken. I noticed when making a left turn that the seat was shifting. Upon inspection I notice that the driver seat left rear seat support frame broken.
- Engine · Power train · Vehicle speed control
The car slowed all the way down on the freeway . Almost causing me to crash . It did it suddenly I was unable to pull over .i was going about 65 mph while the a/c was blowing it completely malfunctioned
- Power train · Seats
Driver side seat goes sideways/i have I have replaced the output shaft seal 4 times in 3 months [keeps leaking]
- Engine · Fuel/propulsion system · Power train
My 2003 murano se/sl aawhen I first start the engine it makes a sound like it has no oil or engine IS choking but its starts but if engine IS idling for 5 mins or so its shut off but I can start it again but after when im driving engine just dies off amd wont start again for about 5 mins. That…
My 2003 murano se/sl aawhen I first start the engine it makes a sound like it has no oil or engine IS choking but its starts but if engine IS idling for 5 mins or so its shut off but I can start it again but after when im driving engine just dies off amd wont start again for about 5 mins. That problems has been going on constantly when im on the road with my children or by myself last week I was driving my son to school and I was waiting to turn left and once I was turning my murano died off in the middle of the road luckily the on coming traffic had a red light so I had a chance to push it of the intersection, one other time I was picking up dinner amd engine just died off on me while I was making a right turn and gear couldnt be released of drive and key wouldn't turn either some how while I was jerking the key I was able to shift to park and key was released that time I was lucky another vehicle stopped next to me and turn their emergency hazard light because my car seemed like the vehicle wasnt responding at all not even jump starting worked and after 20 25 mims it just started againg . Ive already fixed the faulty code but it still does it and now the cam and crank shaft codes appeared
- Engine
In the middle of driving to work, vehicle just shut off without warning. New battery and cam sensor replaced very recently. No service engine light on, nothing...it just shut off. After 2 tries it started right back up. Very scary!!!
- Power train · Vehicle speed control
TL* the contact owns a 2003 nissan murano. While driving various low speeds, the contact's vehicle independently accelerated in reverse and crashed into a parked vehicle. The contact shifted into park to avoid a potential crash, but the vehicle failed to stop. The air bags did not deploy. A police…
TL* the contact owns a 2003 nissan murano. While driving various low speeds, the contact's vehicle independently accelerated in reverse and crashed into a parked vehicle. The contact shifted into park to avoid a potential crash, but the vehicle failed to stop. The air bags did not deploy. A police report was filed. There were no injuries sustained. The vehicle was able to be driven from the scene. The contact stated that the failure was intermittent and first occurred two years ago. An independent mechanic was notified, but the failure could not be duplicated. A dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000. *Ln consumer stated failure happened several times. updated 12/11/18*jb
- Power train
TL* the contact owns a 2003 nissan murano. While the vehicle was at a complete stop, it did not move when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
- Unknown or other · Vehicle speed control
While driving on a city street car lost charge would drive very slowly about 1 mile per hour. brake and battery light came on. Have already replaced battery and alternator about a year ago but when same thing happened today. Per the vin my car has not been recalled. I'll have to get invoice from tire choice to show what I paid for alternator and battery. Thank you.
- Engine
TL* the contact owns a 2003 nissan murano. While driving out of a parking lot at 10 mph and making a left turn, the vehicle stalled while depressing the accelerator pedal. The contact attempted to restart the vehicle numerous times, but was unsuccessful. The vehicle was towed to the contact's…
TL* the contact owns a 2003 nissan murano. While driving out of a parking lot at 10 mph and making a left turn, the vehicle stalled while depressing the accelerator pedal. The contact attempted to restart the vehicle numerous times, but was unsuccessful. The vehicle was towed to the contact's residence. The contact called mtn view nissan at (423) 756-1500 (located at 2100 south market street, chattanooga, tn 37408) and was awaiting a call back to schedule a diagnostic appointment. The contact stated that the same failure occurred in 2014. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
- Electronic stability control (esc) · Unknown or other · Vehicle speed control
My 2003 nissan murano stalls out on me while driving, and multiple times just today 06/07/18 while driving at a normal speed limit, vehicle just slows down causing me to put my hazards. I was not able to accelerate. This IS a hazard for myself and more important my children who ride in this vehicle…
My 2003 nissan murano stalls out on me while driving, and multiple times just today 06/07/18 while driving at a normal speed limit, vehicle just slows down causing me to put my hazards. I was not able to accelerate. This IS a hazard for myself and more important my children who ride in this vehicle with me. My vin# does not have a recall, but reading other consumer's comments there IS a major issue. It's my hope that this can be recalled so that we the consumer's will have a piece of mind and be safe while driving on the roads.
- Engine · Fuel/propulsion system · Vehicle speed control
Driving came to a stop at a light car died. Restarted it, drove home. Car wouldn't start, replaced the fuel pump. Vehicle started was driving got on the freeway had no acceleration control, loud knocking noise all of a sudden, turned around went back home and before I got to my front door the radiator exploded! The whole top of it cracked open.
- Structure › Body
While driving the vehicle the driver noticed that the vehicle became shaky and was difficult to control nearly causing the driver to go off the road. Driver took the vehicle to a local mechanic who, upon further inspection, discovered that the rear subframe had nearly rusted completely through. The…
While driving the vehicle the driver noticed that the vehicle became shaky and was difficult to control nearly causing the driver to go off the road. Driver took the vehicle to a local mechanic who, upon further inspection, discovered that the rear subframe had nearly rusted completely through. The vehicle IS a 2003 with around 130,000 miles. The vehicle IS used primarily to drive to and from work on paved highways. When researching the issue further, I noticed that there were multiple other owners of first generation nissan muranos who experienced similar issues, including one whose frame actually broke in half while driving (thankfully that did not happen in our case). The issue appears to relate to the frame and/or sealant on the frame corroding due to the salt used on the roads during the winter time in the northern us. Our vehicle IS driven in michigan. Nissan conducted recalls for similar issues with other models (altima, pathfinder and infinity QX4) which shows this IS not an isolated event. As such, I feel this issue IS presents a serious safety risk to the driver, passengers and other motorists. I contacted nissan consumer affairs and was told that there was not recall and that I would need to take the vehicle to a nissan dealership for the repair and then submit a complaint which would be escalated to the regional team but, that they were unlikely to provide any support. However, as the car IS currently inoperable, this IS not possible so the repair will need to be done by the local, certified mechanic. If you need any further information, please let me know. I can be reached at [xxx] or by phone at [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system
This car has had a lot of electrical issues. the cam shaft position sensors have had to be replaced three times and the ecu had to be replaced. the sunroof IS also dead. the bose stereo IS always going out. I'm upset because there was many vins that nissan covered because they recognized that…
This car has had a lot of electrical issues. the cam shaft position sensors have had to be replaced three times and the ecu had to be replaced. the sunroof IS also dead. the bose stereo IS always going out. I'm upset because there was many vins that nissan covered because they recognized that there was a issue, but mine was not included in the recall. this IS a safety hazard! your car can die at any time, any speed and any where. my car IS now in the shop for the 3RD time with cam sensor issues after being stranded twice. the car just won't start. the battery, alternator and starter all check out good.
- Power train
After driving in stop and go traffic or after driving long enough for the transmission to get warmed up, when accellerator IS pushed the car IS unresponsive for 5 to 10 seconds then suddenly lunges forward into traffic! this happens in all driving situations. the only requirement IS the…
After driving in stop and go traffic or after driving long enough for the transmission to get warmed up, when accellerator IS pushed the car IS unresponsive for 5 to 10 seconds then suddenly lunges forward into traffic! this happens in all driving situations. the only requirement IS the transmission needs to be driven enough to be warmed up. it IS a known issue with this vehicle's cvt transmission failing! this IS a major safety issue and all affected cvt's should be replaced or repaired! nissan has recalled other vehicles that have the exact same transmission and experiencing the exact same issues but they have ignored taking responsibility for the 2003 murano's transmission! look here at your complaints and you will find hundereds of people claiming the same thing. some are explaining the issue with knowledge of what the issue IS and many others are reporting the same issue just without proper car knowledge so it may not be reported as the same issue. if you look into these complaints you can see the cvt transmission IS a safety hazzard and should be recalled for life of the vehicle!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Driver seat anchor failure
This investigation concerns structural failure of the anchor/bracket on the left rear side of the driver's seat.the concern IS that such failures may alter the driver's seated position so as to reduce effectiveness of the occupant protection system or potentially compromise vehicle control.failure of the subject…
This investigation concerns structural failure of the anchor/bracket on the left rear side of the driver's seat.the concern IS that such failures may alter the driver's seated position so as to reduce effectiveness of the occupant protection system or potentially compromise vehicle control.failure of the subject anchor bracket results from metal fatigue and causes rearward tilting of the driver's seat.these failures usually occur during driver ingress but may also occur while the vehicle IS being operated.the safety related concerns during actual vehicle use were not validated by this investigation.while the number of complaints of this problem IS relatively high, only three very minor, undocumented injuries were reported.the reported injuries occurred during driver ingress, not while the vehicle was in motion.investigation disclosed that the apparent risk of compromise to vehicle control has not been demonstrated.investigation also disclosed that the apparent risk of collapse of the driver's seat back has not been demonstrateda safety related defect trend was not identified and this investigation has been closed.
- Fuel tank punctures from road debris
Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures…
Odi opened a preliminary evaluation based on four vehicle owner questionnaires (voq's) indicating that the fuel tanks werepunctured by road debris under normal, non off-road driving conditions.as of november 30, 2005, the complaint total increased to 12.nissan supplied odi with 31 complaints of fuel tank punctures, including 26 not previously known to odi from the voq records. In a letter dated january 9, 2006, nissan north america, inc. Notified odi of its plan to recall approximately 209,000 model year 2003 - 2006 nissan murano vehicles built from april 24, 2002 (start of production of my 2003) through november 24, 2005 (including a portion of my 2006 vehicles) to correct a deficiency in fuel tank shielding from road debris.this recall has been designated nhtsa no. 06V-003.recalled vehicles will be fitted with protective shielding for the frontal portion of the fuel tank to reduce the possibility of puncture by projectiles from the front wheels.accordingly, this investigation has been closed.
- Alternator failure / engine stalling
Odi received 14 reports of alleged engine stalling due to alternator failure on my 2003-2004 murano (subject) vehicles.all of the complaints reported that the vehicle could not be restarted after the stall occurred.based on these complaints, odi opened pe04-077 and later upgraded to ea05-006 for the subject…
Odi received 14 reports of alleged engine stalling due to alternator failure on my 2003-2004 murano (subject) vehicles.all of the complaints reported that the vehicle could not be restarted after the stall occurred.based on these complaints, odi opened pe04-077 and later upgraded to ea05-006 for the subject vehicles.during ea05-006, additional failure data were identified as noted in the failure report summary above.on july 12, 2005, nissan notified nhtsa of a safety defect on my 2003-2005 murano vehicles produced from april 8, 2002 and september 24, 2004 (recall 05v-319).the notification stated that an open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed in vehicles equipped with a continuously variable transmission (cvt).higher engine compartment temperature in the murano compared to other nissan models may also be a contributing factor to the wire fatigue.nissan also reported that when this happens, the charge warning and brake warning lamps will illuminate and the battery will begin to discharge.after a short time, the engine will then enter a fail safe mode that limits vehicle speed.very shortly after reaching this condition, the engine will stop.nhtsa's testing, however, showed that although the warning lamps illuminate, the vehicle speed IS limited to only 4-7 mph rather than what nhtsa considers a fail safe mode. Nissan will instruct owners to return their vehicles to any nissan dealer for an alternator inspection and replacement, if required.note:some vehicles may have had the newly designed alternator previously installed under warranty.consequently, this investigation IS closed.odi will monitor the effectiveness of the remedy and take further action if warranted.
- Alternator failure/ engine stalling
Odi opened pe04-077 based on 14 reports of alleged engine stalling due to alternator failure.all of the complaints reported that the vehicle could not be restarted after the stall occurred.during pe04-077, additional failure data was identified as noted in the failure report summary above . During the investigation…
Odi opened pe04-077 based on 14 reports of alleged engine stalling due to alternator failure.all of the complaints reported that the vehicle could not be restarted after the stall occurred.during pe04-077, additional failure data was identified as noted in the failure report summary above . During the investigation, nissan identified that there had been alternator warranty replacements due to an open circuit in the rotor coil caused by wire fatigue. Odi?s analysis shows failure rates that are of concern to odi and indicates that the alleged defect IS continuing to occur in the subject vehicles.odi's analysis also shows that nearly all of the alternator warranty claims submitted resulted in engine stalls and at least 25% of the engine stalls resulted in a no restart condition.however, in 71% of the warranty data submitted, odi has not been able to determine if the consumer could restart the vehicle.this preliminary evaluation has been upgraded to an engineering analysis to further investigate this concern, to assess the potential safety-related consequences, and to determine the scope of the affected population.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
- 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
- 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
- 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10227254ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10218741NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10211988NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- 10192678IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle; when making, turns, on dry roads, or at low speeds (under 40 MPH), and the vibration does not occur if the Electric Controlled Coupling is electrically disconnected. ACTION Replace the Electric Controlled Coupling for the rear final drive. See this bulletin for further detail.
- 10192677SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulletin for further details.
- 10192570SERVICE INFORMATION The Body Control Module (BCM) for the Applied Vehicles in this bulletin is now shipped as a blank unit. As with previous BCM replacements, when a blank unit is installed, the configuration process must be performed. See this bulletin for further detail.
- 10192513SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- 10192305SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- 10192234Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.nissannavigation.com and is mailed update disc(s) or SD Card and installs data, OR 2. The dealership is mailed update disc(s) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
- 10192233Nissan Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Nissan design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Nissan's standards. Nissan Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Nissan most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletinfor further detail.
- 10192217If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see NTB00-033). See this bulletin for further detail.
- 10192216SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake incidents fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake incident based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific incident. See this bulletin for further details.
- 10192192As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
- 10192145SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
- 10188377STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10180989NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS IF YOU CONFIRM There is a vibration or judder feeling from the rear of the vehicle during the following conditions: When making turns On dry roads At low speeds (under 40 MPH) And The above vibration does not occur if the Electric Controlled Coupling is electrically disconnected. NOTE: In some cases, electrically disconnecting the Electric Controlled Coupling may not eliminate the vibration as described above. In these cases, further confirm the incident by removing the rear propeller shaft and retest. If the vibration does not occur with the rear propeller shaft removed, the incident is confirmed. IMPORTANT: Tire size, brand or tread pattern mismatches can cause similar symptoms. To avoid tire related mismatch vibration, it is recommended that when tires need to be replaced, all tires are replaced at the same time with tires of the proper size, same brand and pattern. See ACTION on page 2.
- 10176225CONFIGURATION FOR BLANK REPLACEMENT BCM This bulletin is no longer applicable. Discard previous versions of NTB15-041.
- 10170198This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.
- 10152515OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
- 10152514NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. The update below was sent out to Regions and Dealers in August of this year. We are re-circulating this update to make regional and dealer personnel aware that we are re-notifying customers at this time.
- 10152509NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- 10145547NISSAN; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive) or 4WD (4-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
- 10144513NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
- 10144508NISSAN; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin applies to Titan XD vehicles with a gas engine. This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous versions of this bulletin.
- 10109214NISSAN; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by dealer service staff. ACTION Perform the Service Procedure in this bulletin, starting on the next page.
Every Nissan Murano model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.