2014 Nissan Xterra

Owner complaints

What owners report most

1. Suspension3
2. Air bags3
3. Engine1
4. Exterior lighting1
5. Power train1
6. Seats1
7. Service brakes1
8. Steering1
9. Tires1
10. Unknown or other1

Latest complaints

• Jul 2, 2026CO
  Air bags
  The side curtain airbags on my 2014 Nissan Xterra deployed unexpectedly, without any collision or impact. Nissan's Dispute Resolution Programs team is currently investigating (Incident #56613207). I was currently driving and luckily was able to pull over without any further issues but it could've…

  The side curtain airbags on my 2014 Nissan Xterra deployed unexpectedly, without any collision or impact. Nissan's Dispute Resolution Programs team is currently investigating (Incident #56613207). I was currently driving and luckily was able to pull over without any further issues but it could've been much worse if there was heavier traffic on the road. The vehicle was taken to a Nissan dealership for inspection following the unexpected deployment. Nissan's Technical Specialist attempted to download the Event Data Recorder (EDR) data during that visit but encountered an error and was unable to retrieve it. es. Nissan's Incident Investigation Specialist and a Technical Specialist have been involved through Nissan's Dispute Resolution Programs (Incident #56613207). No there were never any warnings or any dash lights to give warning. It was an immediate and unexpected airbag deployment.

• Feb 15, 2022FL98,454 mi
  Tires
  The contact owns a 2014 Nissan Xterra equipped with Cooper Tires, Tire Line: Discoverer A/T3, Tire Size: P265/70/R16, DOT Number: Not Provided. The contact stated that the rear passenger’s side tire had exposed wires. In addition, the tire was bulging on the sidewall. The contact received…

  The contact owns a 2014 Nissan Xterra equipped with Cooper Tires, Tire Line: Discoverer A/T3, Tire Size: P265/70/R16, DOT Number: Not Provided. The contact stated that the rear passenger’s side tire had exposed wires. In addition, the tire was bulging on the sidewall. The contact received notification of NHTSA Campaign Number: 21T002000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The tire was a replacement tire. The tire failure mileage was 19,700 and the vehicle failure mileage was 98,454.

• Apr 25, 2019NY59,181 mi
  Suspension

  Left rear leaf spring broke 12/7/2017 replace right rear leaf spring broke 4/25/2019 - will be replaced in may 2019

• Sep 12, 2018MI77,000 mi
  Air bags · Exterior lighting

  Passenger airbag sensor intermittently stuck on headlamps not turning off when on 'auto' setting

• Sep 10, 2018KS
  Suspension · Unknown or other
  My truck has a suspension issue for squeaky noises coming from the front wheel. There was a recall on them but my vin number isn't included. The truck IS sitting down at the local nissan dealer now to have both fixed. How can this stuff that was previously recalled and now applies to my truck be…

  My truck has a suspension issue for squeaky noises coming from the front wheel. There was a recall on them but my vin number isn't included. The truck IS sitting down at the local nissan dealer now to have both fixed. How can this stuff that was previously recalled and now applies to my truck be excluded from recall repairs the tire pressure monitoring system also had 4 bad sensors. It IS there now to be fixed. Again my vin number was excluded for exactly what the recall IS for.

• Dec 11, 2017MA86,000 mi
  Power train

  My vehicle will randomly buck and lose drive power. mostly noticed at slow speeds, but also does it on the highway as well. the description of the problem IS exactly like people reported in the 2014 class action suit against nissan for several of the 2014 nissan models (specifically, the pathfinder) it IS concerning that the transmission will completely go causing a major safety concern.

• Jul 12, 2017MN82,000 mi
  Air bags
  TL* the contact owns a 2014 nissan xterra. The contact stated that he received an unknown nissan manufacturer safety campaign notice in reference to the air bags. The vehicle was taken to the local dealer (denny menholt billings nissan 2100 king ave w, billings, mt 59012) where the vehicle was…

  TL* the contact owns a 2014 nissan xterra. The contact stated that he received an unknown nissan manufacturer safety campaign notice in reference to the air bags. The vehicle was taken to the local dealer (denny menholt billings nissan 2100 king ave w, billings, mt 59012) where the vehicle was serviced. The contact stated that the air bag warning sensor remained illuminated after the repair. A week later, the vehicle was taken back to the dealer where it was diagnosed that the sensor needed to be replaced. The sensor was not replaced due to the cost of the part. The manufacturer was not contacted or made aware of the failure. The failure mileage was approximately 82,000.

• Mar 24, 2016NV25,000 mi
  Seats
  The drivers seat wasn't locking into place fully. It would click and then if you make stops when driving it slides and clicks again. The dealership said the seat was loose and said it was fixed, a week later it started doing the exact same thing. No locking fully until you came to a stop while…

  The drivers seat wasn't locking into place fully. It would click and then if you make stops when driving it slides and clicks again. The dealership said the seat was loose and said it was fixed, a week later it started doing the exact same thing. No locking fully until you came to a stop while driving then it slides forward and clicks again. I took it back to the dealership and this time was told "it's normal, all our vehicles do it" no other seat in my xterra, or any other nissan I've been in have done this...

• Aug 31, 2015NJ24,000 mi
  Steering · Suspension
  The nissan dealership has looked at my xterra and found that a nut welded to the frame from the inside has broken free of the frame. This IS causing my suspension noise/issue. The problem I am having IS nissan does not want to fix my problem. The dealership IS waiting on nissan to give the go ahead…

  The nissan dealership has looked at my xterra and found that a nut welded to the frame from the inside has broken free of the frame. This IS causing my suspension noise/issue. The problem I am having IS nissan does not want to fix my problem. The dealership IS waiting on nissan to give the go ahead to schedule repairs but they/i can't get nissan to move forward with the repairs. The noise IS getting worse and I am afraid it will lead to a safety issue if not handled soon. The last I have heard was on august 13TH the dealership was waiting to hear back from nissan but several calls to nissan has turned up nothing I can't even talk to a supervisor or anything.

• Jul 28, 2014MI147 mi
  Electronic stability control (esc) · Engine · Service brakes

  When accelerating in a straight line, vehicle starts to buck, ABS light goes on, engine shuts off. Speed was ~ 30mph. Mileage IS 147. *js

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11004962VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11004961CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11004960CAN COMMUNICATION CODES DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001201WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001194REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 11001191WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10243708DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10239062SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
• 1023906012 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect Test with DCA and Replace results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
• 10235710INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
• 10235707VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10235698HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10233896ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232658REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232657WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232656WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10232652DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10208953DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10208948EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10208946CAN COMMUNICATION NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10206391STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10206373CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
• 10202244NISSANCONNECT NAVIGATION SYSTEM SOFTWARE UPDATE This bulletin has been amended. See AMENDMENT HISTORY on page 14. Please discard previous versions of this bulletin.
• 10194184Fuel Filler Cap tether clip service information
• 10194174Audio Ulnit Replacement - Vehicles with color display audio and navigation system
• 10192840SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked (not moved) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90 (see Figure 1). Moving vehicles as shown will prevent tire Flat Spotting. See this bulletin for further detail.
• 10192821SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and must be programmed (not reprogrammed) and then configured after they are installed. When ordering a replacement A/T or control valve, use the Nissan electronic parts information systems to obtain the correct software program part number See this bulletin for further detail.
• 10192813SERVICE INFORMATION If the configuration of the Audio/Navigation unit has not been completed correctly, some of the symptoms that may occur are: * Intermittent or no back up camera operation * No steering wheel switch response to audio inputs * No volume response from volume knob * Volume very loud or very quiet and adjustment is overly sensitive * Equalizer is adjusted so that Bass control is at maximum all the time * DTC U1000 for AVM C/U could be present If the above symptoms occur: * Confirm the configuration of the Audio/Navigation unit is correct. NOTE: Correct configuration of the appropriate control unit will restore correct operation. Audio/Navigation unit configuration is outlined starting on page 2. See this bulletin for further detail.
• 10192808SERVICE INFORMATION If the Audio Unit needs to be replaced in an Applied Vehicle for any reason: - Write down replacement Audio Unit's registration "code" . - Replace the Audio Unit as instructed in the Electronic Service Manual (ESM) and any applicable bulletins. - Register the replacement Audio Unit with Nissan Owner Services. NOTE: The Apps mode will not function if the Audio Unit serial number (registration code) is not registered. See this bulletin for further detail.
• 10192801SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. See this bulletin for further detail.
• 10192787SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE - Do not replace the fuel filler cap if only the pin is needed. See this bulletin for further detail.
• 10192750SERVICE INFORMATION Occasionally customers may notice water vapor or fog in the headlamps. The information, illustrations, and flow chart in this bulletin are provided to help you in determining if an incident for water/condensation in the headlamps is normal or not. Nissan?s new vehicle limited warranty does not cover physically damaged (cracked or broken) headlamps. All current headlamp assemblies are vented to the atmosphere (not sealed). - This is necessary to allow for expansion and contraction of air from temperature "variations" (warmer or colder) without damage to the headlamp. - Moisture in the air sometimes "travels" into and out of the headlamp assembly through these vents. - Certain environmental conditions may cause moisture to condense. - The fogging/cloudiness should disappear over time when the headlamp is in a dry environment. See this bulletin for further detail.
• 10192738IF YOU CONFIRM On an Applied Vehicle, one or more of the following is occurring: * A status message "Update Failed !" is displayed with a direction to "Insert update media" while a countdown from 60 is displayed. The audio system then reboots (Nissan Logo appears), and then will restart the countdown. * The center display screen (navigation screen) intermittently goes blank (nothing is displayed) for a few seconds or longer and then returns to normal display. * Continuously reboots (Nissan Logo appears after a loss of soundor freeze condition). * XM channel selection is sometimes not working as normal or shows "XM loading" for long periods of time. * Audio sometimes is not working. * Soundlevels for balance, fader, treble,or bass do not correspond to what is displayed by the audio unit after the ignition is cycled. * Connected iPod freezes after using "Source" button or changing tracks. * Audio preset buttons do not respond when selected. * Calls unintentionally change from "hands free" to "handset". And * The Software version has been confirmed as "not current" (refer to page 3). See this bulletin for further details.
• 10192727SERVICE INFORMATION The purpose of this bulletin is to give Nissan dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible for damage to glass that is a result of objects striking or scratching the glass. However, NNA is responsible for manufacturing issues such as distorted glass and cracks that are due to improper installation or damage to the glass during vehicle assembly. NNA typically does not find any type of cracks in the windshield due to stress after the dealership PDI. See this bulletin for further detail.
• 10192687SERVICE INFORMATION Design and process changes have been made to improve battery voltage at dealer receipt. Our goal is to deliver vehicles to customers with a 12 volt battery in excellent condition. Proper dealership storage and maintenance of vehicle 12 volt batteries is essential to insuring good battery operating life and customer satisfaction. Dealers are responsible for maintaining vehicles in their inventory. 12 volt batteries in vehicle inventory should always be kept at a full charge to prevent excessive discharge during storage and so they are ready for delivery to customers at any time. See this bulletin for further detail.
• 10192661SERVICE INFORMATION: The Navigation (NAVI) SD Map Data Cards are not interchangeable between the two versions of NAVI units offered in Nissan vehicles that use this type of map data. * If the wrong SD Map Data Card is used, the NAVI will display an update screen (Figures 1 and 2, reference only) and will only accept Cancel. * If this screen is displayed, install the correct SD Map Data Card, found in table A on page 2, and the NAVI unit will return to correct operation. See this bulletin for further detail.
• 10192650IF YOU CONFIRM The customer states HomeLink will not operate or has improper operation. ACTIONS 1. To significantly reduce unnecessary repairs, make sure: a. The vehicle is not in "Transit Mode" (if equipped). - Not in Transit Mode: With the turn signal switch is in the OFF (center) position, turn the ignition from OFF to ON. If the turn signal indicators stay OFF (do not illuminate), the vehicle is not in Transit Mode. b. The "Extended Storage Switch" (if equipped) is in the "Customer Delivery" position (pushed in). - The Extended Storage Switch is located on the fuse block that is located in the interior of the vehicle. 2. Confirm the customer is familiar with the HomeLink programming procedure located in the vehicle?s owner?s manual. 3. Test HomeLink operation with special tool HomeLink Transmitter Tester J-41540. See this bulletin for further detail.
• 10192638SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Data" (C1708, C1709, C1710, C1711) condition - Sensor leaks - Moving TPMS/LTPWS wheel assemblies from one vehicle to another and TPMS/LTPWS sensor registration - Air pressure changes with altitude and ambient temperatures - Aftermarket tire sealers - Aftermarket wheels - Inflating/deflating tires with TPMS/LTPWS sensors See this bulletin for further detail.
• 10192615SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure proper vehicle operation. However, certain normal operating conditions can be misdiagnosed as a leak requiring repair. Unnecessary repair or replacement of parts in connection with incorrectly diagnosed "leaks" can negatively impact customer satisfaction, be time consuming and costly, and if not performed correctly can lead to future repairs. See this bulletin for further detail.
• 10192597SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when improperly dismounting and mounting tires. - TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. - To avoid such damage, ensure that the tire changer being used and the operator of the tire changer is capable of servicing run flat and low profile tires. - Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.

Every Nissan Xterra model year

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