2004 Porsche Cayenne
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Porsche › Cayenne › 2004
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2004 Porsche Cayenne. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
6 recalls name the 2004 Porsche Cayenne. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws…
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1…
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 208, "occupant crash protection." all three rear seat positions and the front passenger position are equipped with seat belt retractors that have a locking feature which converts the retractor from an emergency locking retractor (elr) mode to an…
When involved in a crash, the child restraints may not be properly secured increasing the risk of injury or death to the seat occupant.
Dealers will permanently install a clip in either of the affected rear outboard seat belts and provide an owner's manual insert. the clips will prevent unwarranted conversion from alr to elr mode with child seat installation. the recall began may 17, 2005. owners should contact porsche at 1-800-545-8039.
On certain passenger vehicles, the rear seat belt latch attachment bolt IS insufficient riveted.
In the event of a crash, the seat occupant may not be properly restrained increasing the risk of personal injury.
Dealers will inspect the belt buckle latch and, if necessary, replace the latch. owner notification began on june 1, 2004. owners should contact porsche at 1-800-545-8039.
Certain sport utility vehicles may have had a transfer case installed that could, due to changes in the housing casting, result in the oil pump rotation. should this occur, oil starvation of the internal gears might result.
Continued operation of the vehicle could result in a fracture of the transfer case housing. incorrect torque would then be applied to the driven wheels or oil could leak and contact the tires.
Dealers will inspect the transfer case housing and, if necessary, replace the transfer case. owner notification began on may 3, 2004. owners should contact porsche at 1-800-545-8039.
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
The contact is a car seat technician. The contact worked with a family who owns a Maxi-Cosi Pria 85 Max Convertible Car Seat, as the technician was inspecting the car seat she noticed the chest clip was not working as needed. The magnetic piece that clips on the chest area comes out easily.
The contact owns a 2004 Porsche Cayenne. The contact stated that while the vehicle was taken to the dealer for a recall repair appointment, he noticed that the steering wheel had a quarter inch of play. The U-Joint connection was severely corroded. The dealer diagnosed that the steering column and steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 266,969.
There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.
The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.
I returned after being away for a few weeks, in May 2021. The solar panel had been on the inner windshield of the car following installation a few months prior. I found the car's 12V battery was almost dead (about 4 Volts), and the solar panel's plastic frame was severely melted, causing it to deform and lift away from the glass solar panel. Photos uploaded below. From reading reviews on this product on the Harbor Freight website, I now see that this is a common problem. I don't know what the cause is. Could be that the cheap plastic is just not made to withstand summer heat (although I have 2 more of these in my other cars, with no problems), and that the severe deformation of the frame somehow shorted something electical inside the panel that caused the car's 12V battery to discharge, heating the glass panel and melting all the surrounding plastic. Or it could be that an electrical problem was the trigger, causing the battery to discharge, etc. Harbor Freight is so far making it extremely difficult to try to raise the problem with them. I think this could be a serious issue, perhaps leading to a car fire. And if it is indeed an electrical fault that triggers this, then it could happen when parked in a garage (no solar heating needed), possibly leading to worse.
The cam shaft actuator has gone out.. Recalled on newer vehicles mine is 2004. Front airbag is also non operational
TL* the contact owns a 2004 porsche cayenne s. The contact stated that while attempting to start the vehicle, the contact heard a loud "boom" noise and fire started coming from the glove box in the interior of the vehicle. Fire marshals were called onto the scene to attempt to extinguish the fire, after 3 hours the fire was extinguished. A report was made with the fire marshals. The contact stated no injuries were sustained at the scene. The vehicle was not towed and remains on contacts property. Upon investigation, the contact associated the failure with, nhtsa campaign number: 04v069000 (electrical system) however the vin was not included. the manufacturer was informed of failure and told the contact that since they did not purchase the vehicle from a porshe dealer there was nothing they could to do assist the contact. The failure mileage was approximately 115,000.
TL* the contact owns a 2004 porsche cayenne. The contact stated he parked the vehicle in his drive way without the emergency break engaged and left to enter his residence. The contact stated within 2-3 minutes later, when exiting his residence, the vehicle inadvertently shifted gears to reverse and rolled away from his residence. The contact stated the vehicle hit two trees, a fence, continued to roll away and hit a second fence which detained the vehicle. Air bags did not deploy. The contact state no one was injured. The contact stated he had to break the rear passenger side window to enter and turn off the vehicle. The vehicle was taken to a body shop for body damage repairs. The contact state at that moment he did not contact the dealer to have the vehicle diagnosed. The contact states he received notification of nhtsa campaign number: 19v446000 (power train) in september of 2019. The vehicle was taken porsche of omaha (6625 l st, omaha, ne 68117) where the recall repairs were serviced. The manufacturer had been informed of failure. The failure mileage was 90,000.
2004 porsche cayenne. Consumer writes in regards to transmission shift lever safety recall. *Ld the consumer stated the vehicle was parked and rolled into another vehicle which, then crashed into a vehicle. The transmission shift lever failed and was replaced. The consumer requested to be reimbursed for the repairs to the vehicles. *Js *js - (recall related incident) ts
Transmission transfer case issues immediately after acceleration between 3 gears... Car transmissions "stumbles" (transmission locking). well known issue in the porsche community and porsche solution IS does not fix the issue. no engine error codes issued as well. porsche says cannot duplicate problem. this has been happening for quite a while until I researched the issues online. previouse recall # 03v351000 - porsche will not currently honor this recall.
I received a recall letter in november of 2017 nhtsa campaign number: 17v576000. fuel pump flange may crack causing fuel leak a fuel leak in the presence of an ignition source increases the risk of a fire. my local dealer keeps telling me no parts available. I find the timeline unacceptable and I want the recall remedied immediately. we are pushing two years with no repair.
TL* the contact owns a 2004 porsche cayenne. While driving and accelerating, the driveshaft malfunctioned, which caused the vehicle to wobble and shake. The contact called momentum porsche (10155 southwest fwy, houston, tx 77074, (844) 894-5470) and was informed that the vehicle was not included in a recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.
Recall #AH10. My truck leak gas everywhere; and I've called gaudin porsche they said they're not doing any recalls at the moment. I can't afford to fix it nor can afford the gas lost.
1) coolant pipe problems,porsche never fix them ,had pay to get them FIX.(2) filter flange fuel pump leakage,problems porsche said unfortunately, at this time parts are not available.had it repair my owen money, did not want to chance a risk of fire.(3) transmission module problems did not shift right,had to buy new one.to many problems.
"Porsche safety recall AH10" I received a recall notification in the mail november '17 for the replacement of the filter flange fuel pump. During the time, I did not experience any changes with my vehicle, but I still called to have my vehicle repaired. I was told that the parts are not in and I would be notified when the parts were available. Within the last 3 weeks, I have smelled gas in and around my car. I am convinced this IS due to my vehicle not being repaired for an extended period of time. I contacted both porsche locations in my area (north olmsted and beachwood, ohio) to see if there will be reimbursement of a rental car or if a loaner vehicle can be provided until the parts are in as I transport a newborn baby in my vehicle on a day to day basis and do not want to run the risk of either of us being affected by this fuel leak. I'm afraid if the fuel leakage isn't repaired soon it may cause a fire which will be a hazard to myself, child, and other motor vehicles on the road. I am reaching out to see of there are any alternative transportation methods for those individuals who were affected by this action. Please advise.
TL* the contact owns a 2004 porsche cayenne. The contact received notification of nhtsa campaign number: 17v576000 (fuel system). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over five months ago. The dealer was not contacted. The manufacturer stated that the parts to do the repair were unavailable and was unable to confirm when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
TL* the contact owned a 2004 porsche cayenne. While parked at home, the vehicle caught fire. The fire department was contacted and the fire was extinguished. A police report was filed. The contact's house sustained fire damage. The manufacturer was contacted and did not assist. The vehicle was previously taken to porsche of north olmsted located 28400 lorauin rd, north olmstead, oh where it was diagnosed that the fuel pump was defective and needed to be replaced. The contact later received notification of nhtsa campaign number: 17v576000 (fuel system, gasoline) after the failure occurred. The vehicle was deemed destroyed. There were no injuries. The vin was not provided. The failure mileage was approximately 100,000.
TL* the contact owns a 2004 porsche cayenne. While the contact's brother was driving approximately 65 mph, the front driver's side air bag inadvertently deployed without warning or impact. The vehicle was towed to the contact's residence. There were no injuries. The manufacturer was notified and a case was opened. The contact was advised to call a dealer for a loaner vehicle. The contact called porsche of silver spring at (888) 462-9925 (3141 automobile blvd, silver spring, md 20904) where it was confirmed that no loaner vehicles were available. The contact then called porsche of rockville at (855) 683-3144 (1125 rockville pike, rockville, md 20852) and porsche of annapolis at (443) 221-6940 (20 hudson st, annapolis, md 21401) where he was also informed that no loaner vehicles were available. The vehicle was not diagnosed or repaired. The approximate failure mileage was 166,000.
There are so many problems with this car.. Coolant pipes leak. Oils leakage. Failure of lights elictrical issues such as horn, remote entry, suspension axle wheel barrings. Fuel injectors. While driving the vehicle the car
Its seems to be transmission IS slips into four wheels drive, sometime it stuck in a drive gear.
This vehicle allows you to be locked inside. After driving if the driver and passenger open their doors then the lock button IS hit on the key (while the doors are still open), then the doors are closed anyone inside in unable to unlock any doors, even when hitting the unlock button inside the vehicle located on the door. This IS a huge safety concern.
Porsche lurches,jerks,thuds,intermittent power loss when accelerating to pass another car. engine,transmission/turbo system faulty and hazardous as power loss occurs when quick speed-up when passing power IS critically needed. This power failure problem has occurred since car was bought new ivy me in 2004.
Engine coolant hoses are leaking antifreeze. Everytime I pour antifreeze into the car it comes out, im afraid it might damage something else, like the engine etc. They have plastic hoses on them. *tr
Upon taking the vehicle out of the driveway I started hearing a ticking sound coming from the engine, something like a lifter hitting the block. I pulled back in to my driveway and called a repair shop and scheduled an appointment. When meeting with the technician I was informed that the engine had a scored cylinder and that it IS a common issue with the model and year. The only recourse to fix the issue would be to replace the engine. A replacement engine would cost $17 -35,000 - more than the vehicle IS worth. If I were to replace it with a used engine, I would be destined for a repeat of the same issue. If this issue IS such a common problem why has there not been a recall for these vehicles? I have contacted the manufacturer and was told that I would need to have a authorized service dealership make the diagnosis I have already been told, but there IS not a authorized dealership within 500 miles of my location. *tr
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
Porsche IS initiating a customer notification action to address a condition related to a faulty or loose connector in the side airbag system.porsche's testing has shown that the faulty connector will not prevent side airbag deployment.the faulty connector will cause the circuit resistance to exceed the threshold for illumination of the air bag warning light.porsche has reported a large number of warranty claims for illumination of the air bag warning light and many vehicles have been serviced to correct this condition as described in the cayenne technical information bulletin: group 6, #11/04 airbag warning light activated.porsche will perform this service to all remaining uncorrected vehicles under a new product improvement campaign starting at the end of april 2007.all owners of a subject vehicle built through november 2004 will be notified by porsche to bring the vehicle to a dealer to receive the free modification.vehicles built after november 2004 do not contain the subject connector.in addition, porsche reports that a small number of vehicles built in november and december 2003, may contain an incorrectly manufactured side airbag module.this may also produceillumination of the airbag warning light that would become evident soon after the vehicle IS put into service.warranty data indicates that these modules have been corrected and no longer present a risk.porsche has not received any report of non-deployment of the side airbag.the action taken by porsche IS sufficient to resolve the issue raised by this investigation.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
During the preliminary evaluation phase, odi identified 76 owner complaints and 6,582 warranty claims related to airbag warning light illumination from either a faulty side-impact airbag module or wiring harness.to date, there has been no allegation of crash, injury or death reported.porsche reports that a bad batch of modules was produced during mid-november to mid-december, 2003.however, porsche?s warranty data indicates that most of the modules replaced under warranty were on vehicles built before and after this period indicating that the issue could be more widespread.porsche reports that the wiring harness malfunction IS due to a faulty connector leading to the airbag module as a result of environmental and mechanical stress.in june and november of 2004, porsche added a protective coat of lubricant gel to the connector and rerouted the harness to fix the problem on all future production.porsche has not issued a recall campaign, but it has circulated to its dealers two service bulletins, both in september 2004 to address the above issues.this investigation IS being upgraded to an engineering analysis (ea06-005) and will include my 2006 vehicles.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.