2009 Porsche Cayenne
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Porsche › Cayenne › 2009
These records cover every 2009 Porsche Cayenne. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Porsche Cayenne. Newest first.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws…
Risk and remedy
Risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1…
Risk and remedy
Risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
Owner complaints
15 complaints
What owners report most
Latest complaints
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2009 Porsche Cayenne. The vehicle was a dealer sale. The contact stated that upon taking the vehicle to O’Reilly's for a diagnostic test, the diagnostic report listed the mileage at 209,000; however, at the time of purchase, the vehicle mileage was 105,000. The dealer was not notified of the discrepancy, as per the Attorney's advice.
- Fuel system, gasoline
The contact owns a 2009 Porsche Cayenne. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated there was visible damage to the fuel tank flange, and there was a leak coming from the fuel tank. The contact stated that the OBD port provided a code and that the…
The contact owns a 2009 Porsche Cayenne. The contact stated that there was an abnormal fuel odor inside the vehicle. The contact stated there was visible damage to the fuel tank flange, and there was a leak coming from the fuel tank. The contact stated that the OBD port provided a code and that the fuel was too lean, causing the RPM to fluctuate. The vehicle was taken to an independent mechanic for throttle body repair, but the failure persisted. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 157,000.
- Fuel/propulsion system
Fuel leaking from fuel tank
- Fuel/propulsion system
Very strong gas smell at driver side rear tire area.
- Fuel system, gasoline
TL* the contact owns a 2009 porsche cayenne. The contact stated that there was an abnormal fuel odor inside of the vehicle emanating from the driver's side rear of the vehicle. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was made aware of the…
TL* the contact owns a 2009 porsche cayenne. The contact stated that there was an abnormal fuel odor inside of the vehicle emanating from the driver's side rear of the vehicle. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was made aware of the failure and suggested the contact have the vehicle taken to an authorized dealer to be diagnosed and repaired. The failure mileage was approximately 190,000.
- Unknown or other
About couple/few weeks ago unable to open driver side door even when unlocked in park position and when car IS turned off. It IS a known common problem that have been posted on youtube. In an emergency & accident driver IS unable to immediately escape/get out of vehicle because door won't open even…
About couple/few weeks ago unable to open driver side door even when unlocked in park position and when car IS turned off. It IS a known common problem that have been posted on youtube. In an emergency & accident driver IS unable to immediately escape/get out of vehicle because door won't open even with numerous tries from inside & outside of vehicle. we have a young child and in the event I need to get her out immediately I am unable to since driver side door won't open. My wife been having to crawl out/enter from the passenger side door in order to enter/exit car & get our daughter out of her car seat. I'm taking car to dealer on 6/26/2020 for repairs because we feel unsafe especially with a young child. . *tr
- Seats
I was driving home about 10:44 pm on august 14 2019 when I heard what sounded like a explosion to my windows but I was afraid to pull over because it was a dark road so I got to the first gas station and checked for damage windows but come to find out it was the drivers back seat which had I gues swollen and bust out or completely disengaged from the bottom of the seat.
- Power train
Drive shaft goes off unexpectedly resulting in violent shaking of vehicle and loss of control while vehicle was in motion
- Power train
Drive shaft mount failed
- Electrical system · Exterior lighting
During normal commute to work driving, a message "check dim beam" appeared on the dashboard message board. upon attempting to change a faulty dim beam headlamp bulb, I found headlamp harness wiring and all internal headlamp assembly wiring IS cracked and crumbling and conductors are exposed and…
During normal commute to work driving, a message "check dim beam" appeared on the dashboard message board. upon attempting to change a faulty dim beam headlamp bulb, I found headlamp harness wiring and all internal headlamp assembly wiring IS cracked and crumbling and conductors are exposed and causing shorts and apparent lamp failure. Other headlamp lighting (side directional lamp) lighting flashed on and off when harness was touched, and other components of electrical system flashed and turned off and on by themselves, particularly the radio. when the suspect dim beam lamp was swapped with opposite (passenger side, the replacement lamp did not work but the suspect lamp from driver side worked on the passenger side leading me to believe the lamp assembly was suspect. Upon opening the access points on the drivers side assembly, the wiring was seen to be crumbling and unsafe. I am worried that a fire may start and have discontinued use of the vehicle at this time.
- Power train › Driveline › Driveshaft
TL* the contact owns a 2009 porsche cayenne. The contact stated the drive shaft failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The vin was not available. The failure mileage was 50,000.
- Electrical system · Power train
Vehicle was parked in garage. went to use it, opened door to drivers side, dash reads ignition lock fault. would not start, would not come out of park. towed to dealer (after towing co. Did emergency unlock of transmission to get out of garage. vehicle has been at porsche dealership for a week…
Vehicle was parked in garage. went to use it, opened door to drivers side, dash reads ignition lock fault. would not start, would not come out of park. towed to dealer (after towing co. Did emergency unlock of transmission to get out of garage. vehicle has been at porsche dealership for a week now, told at first ignition switch was bad. replaced and still not functioning (no start) now told control module must be replaced as it got "wet" and vehicle interior floor had gotten wet. research on internet shows many other people have had this problem with electrical components getting wet from a defect in car. *tr
- Equipment
Unable to listen to radio stations on radio due to static noise and heavy sound interferences even on local nj fm radio stations. this defect substantially impairs the use, value or safety of the vehicle, as this IS causing driver frustration and reduced driver focus which I am afraid will lead to…
Unable to listen to radio stations on radio due to static noise and heavy sound interferences even on local nj fm radio stations. this defect substantially impairs the use, value or safety of the vehicle, as this IS causing driver frustration and reduced driver focus which I am afraid will lead to a potential accident due to not being able to listen or listen with static and heavy sound interferences to the radio for news, music and radio talk. this has been confirmed and tested by an independent audio professional in writing and report conclusion IS "radio stations not working correctly, heavy interferences. tested on local nj stations 94.3fm and 101.5fm", *tr
- Power train
I own a 2009 porsche carrera convertible with pdk transmission. In stop and go traffic and car shifts into neutral for a split second or two before engaging into first gear. My car only has 4,300 miles and this problem seems to be getting worse as time goes on. Porsche told me that they are aware…
I own a 2009 porsche carrera convertible with pdk transmission. In stop and go traffic and car shifts into neutral for a split second or two before engaging into first gear. My car only has 4,300 miles and this problem seems to be getting worse as time goes on. Porsche told me that they are aware of the problem with no solution at this time. This situation IS very dangerous when I am waiting in an intersection wanted to make a left turn and then when I finally it IS clear to turn the car would shift into neutral for about a second before engaging into first gear. *Tr
- Electrical system · Electronic stability control (esc) · Power train › Automatic transmission · Tires › Pressure monitoring and regulating systems · Unknown or other
The electronics on the car are showing a suspension issue. And the electronics on the car do not work for more than 5-7 min before shutdown and restart. this includes radio, bluetooth, gps, etc. when the electronics start back up the radio IS turned on. *Tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011666Parts information with parts withdrawal involving the hydro-mounting - 992199384F The affected vehicles are cars that use the part number mentioned.
- 11011572Parts information for parts withdrawal involving the oil separator. The affected vehicles are cars that use part number 0PC115099A
- 11011570Special tools and equipment information for the WiScope UV upgrade - affecting all Porsche models
- 11011563Information on PIWIS tester update 43.000.020 & .021. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011561Information on PIWIS tester update 43.000.017. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11011552Parts information for parts withdrawal involving the camera and control unit with the camera - PAD980551 & PAD980568C. The affected vehicles are cars that use the part numbers mentioned.
- 11011200Information on PIWIS tester update 43.000.016. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11011195Information on PIWIS tester update 43.000.010, .011 & .015. PIWIS tester updates applies to all Porsche models with an OBD2 port.
- 11009877Information on PIWIS tester update 42.950.048
- 11009862Special tools and equipment information for the mobile data signal strength in the workshop
- 11008666Manufacturers certificate with an overview on approved Porsche A40 engine oils. See attached for list of affected vehicles.
- 11008661Manufacturers certificate with an overview on approved Porsche C30 engine oils. See attached for list of affected vehicles. All MY04-20
- 11008658Parts information for parts withdrawal involving the windscreen. Vehicles affected are cars that use part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008657Information on PIWIS tester update 42.950.040. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008637Information on PIWIS tester update 42.950.032. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008636Information on PIWIS tester update 42.950.030. PIWIS tester updates applies to all Porsche models that have an OBD2 port.
- 11008635Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, 99164548000. Vehicles affected are cars that use the part numbers listed.
- 11008624Information on PIWIS tester update 42.950.025
- 11008610Technical information for the installation of wire harness for roof power supply
- 11008609Technical information for the mud flap on the Cayenne - MY03-10. 9PA and 9PA1
- 11008603Parts information for parts withdrawal involving the windscreen. The cars involved are cars that use the part numbers 992845011Q, 992845011AN, 992845011S, 992845011AM, 992845011BL, 992845011DB, 992845047DY, 992845047FY
- 11008598Technical information on replacement of thermostat housing for the Cayenne
- 11008486Information on PIWIS tester update 42.950.021
- 11008479Parts information for parts withdrawal involving the chain tensioner - 0PB109507D
- 11008476Information on PIWIS tester update 42.950.020
- 11008473Parts information for parts withdrawal involving the seat frame - 992885456CY
- 11008470Information on PIWIS tester update 42.950.015
- 11008454Parts information for parts withdrawal involving the booster - 7PP035223M, 7PP035223AA, and 99164548000
- 11008449Information on PIWIS tester update 42.950.010 & .011
- 11008441Parts information for parts withdrawal involving the engine oil (00004321093)
- 11008440Information on PIWIS tester update 42.950.000 & .001
- 11007107Parts information for parts withdrawal involving the wire set - 976971227 & 976971227A
- 11007096Information on PIWIS tester update 42.900.030
- 11007041Information on PIWIS tester update 42.900.020
- 11007037Parts information for parts withdrawal involving the ball screw - PAF004835
- 11007036Information on PIWIS tester update 42.900.010
- 11006874Parts information for parts withdrawal involving a number of parts for the flange, fuel pump, and fuel filter
- 11006858Product Knowledge on the chassis/VIN numbering systems
- 11006850Information on PIWIS tester update 42.900.000
- 11005806Parts information for parts withdrawal involving the charger for the high-voltage battery
Every Porsche Cayenne model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.