2004 Subaru Legacy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2004 Subaru Legacy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
11 recalls name the 2004 Subaru Legacy. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKB-16. Note: This notice is only for vehicles that were not covered by 16V-358 for Zone A.
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 24, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Subaru's number for this recall is TKC-16. Note: This recall covers vehicles that were not previously covered in 16V-358 for Zone A or 16V-359 for Zone B.
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1-800-955-9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V-399 (WQL-48) and partially supersedes recall 14V-763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed NHTSA of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been partially superseded by 15V-323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V-323.
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
On certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal IS released. if this condition occurs, the throttle will not return to the idle position and will remain in an open position.
Risk and remedy
Risk
If this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.
Remedy
Dealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. owner notification began on april 12, 2004. owners should contact subaru at 1-800-782-2783.
Certain passenger or sport utility vehicles may have a loose or out of position fuel filler hose clamp.
Risk and remedy
Risk
This could result in fuel leakage. fuel leakage in the presence of an ignition source could result in a fire.
Remedy
Dealers will inspect and tighten the clamp on the fuel filler hose. owner notification began august 27, 2003. owners should contact subaru at 1-800-782-2783.
Owner complaints
49 complaints5 involved a crash3 injuries
What owners report most
Latest complaints
- Engine
AT 26,469 miles the harmonic balancer separated into two pieces while driving causing sudden loss of power steering. I contacted Subaru for assistance with this know problem. They refused a free repair. I have been a Master ASE mechanic for over 25 years at a dealership and know repairs of this…
AT 26,469 miles the harmonic balancer separated into two pieces while driving causing sudden loss of power steering. I contacted Subaru for assistance with this know problem. They refused a free repair. I have been a Master ASE mechanic for over 25 years at a dealership and know repairs of this type are usually done in house under a goodwill policy, otherwise swept under the rug so there is no recall. I went to the local dealer here and the tech there said he use to do the repair almost everyday. the same thing happened to my housemates at some time and he doesn't remember the details. This is a serious problem and there should be a recall as it could result in death given the circumstances the driver is driving in.
- Fuel/propulsion system
A smell of gas was present in the passenger area. I took it to my mechanic. He said the Damper Fuel Assembly (Part # 42086AE040) was leaking. It is a high pressure gas hose. Subaru no longer makes the part, making the car valueless. We tried junkyards, etc, but that part seems to be leaking on…
A smell of gas was present in the passenger area. I took it to my mechanic. He said the Damper Fuel Assembly (Part # 42086AE040) was leaking. It is a high pressure gas hose. Subaru no longer makes the part, making the car valueless. We tried junkyards, etc, but that part seems to be leaking on all. It is dangerous. I can drive it, perhaps, but the gas smell is in the body of the car. Subaru said it's "unfortunate" that the car that was worth $6-7,000 last week is worth nothing. Unless I want to drive it unsafely.
- Suspension
Subframe corrosion
- Air bags · Unknown or other
I keep receiving safety recall letters about the airbag in this vehicle. This vehicle has been scrapped since july 2017. I could no longer get it to pass emissions. I have since then called the number on the letters several times to remove me from the notice list but I keep receiving them. I…
I keep receiving safety recall letters about the airbag in this vehicle. This vehicle has been scrapped since july 2017. I could no longer get it to pass emissions. I have since then called the number on the letters several times to remove me from the notice list but I keep receiving them. I recently noticed that every recall notice has a different phone number on it and it appears calls are going to a different call center every time. I believe that the us dot and nhtsa IS being ripped off by whomever IS contracted to send out these letters. Every operator at the call centers states they will update their file and remove me from the list, but like clockwork I still receive the notices.
- Service brakes
TL* the contact owns a 2004 subaru legacy. The contact stated that while his daughter was driving at 45 mph, the driver attempted to depress the brake paddle which went to the floor while the brake warning light illuminated. the contact depressed the parking brake to come to a complete stop…
TL* the contact owns a 2004 subaru legacy. The contact stated that while his daughter was driving at 45 mph, the driver attempted to depress the brake paddle which went to the floor while the brake warning light illuminated. the contact depressed the parking brake to come to a complete stop however, the brake fractured. The contact was able to drive the vehicle at low speed to the residence. The contact got out the vehicle and notice brake fuel leaking on the ground. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the brake line was severely corroded. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
- Air bags
TL* the contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 20v000000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact…
TL* the contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 20v000000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer (webster groves subaru located at 7982 big bend blvd, webster groves, mo 63119 phone number: 314-968-5167) who were unable to verify when and if they would be receiving the parts for the repair. The manufacturer was made aware of the issue and was not able to provide an estimated time frame for the remedy. Parts distribution disconnect.
- Air bags · Engine
Takata inflators;the air bag warning light has been flashing on &off &now it's on all the time , the bag was supposed to have been changed by the dealership on jan. 19 2017 @ northpark subaru here in san antonio tx.,how can I verify that the bag was indeed replaced & why did the airbag light…
Takata inflators;the air bag warning light has been flashing on &off &now it's on all the time , the bag was supposed to have been changed by the dealership on jan. 19 2017 @ northpark subaru here in san antonio tx.,how can I verify that the bag was indeed replaced & why did the airbag light started to flash after the bag was replaced a short time afterwards , not all the time , but every now & then & now it's on all the time ? IS it safe to drive & how can I confirm that the recall was indeed preformed ? When I picked up my car ,to me it looked like it had'nt been touched ,to be honest , but I did'nt question it @ the time , am I wrong to think that ? Any way I was not told which bags were replaced , driver side or pass side or both , I don't know , can you help ???
- Air bags
Takata - psan inflator, never notified.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called liberty subaru (201-261-0900, located at 55 kinderkamack rd, emerson, nj 07630) where it was confirmed that the parts were not available for the recall remedy. The contact mentioned that he was placed number 12 on the waiting list. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v361000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v361000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall: my car's been listed since last june. no contact whatsoever from subaru even though that's what I was told to expect. this IS unacceptable. luckily no incident so far, but the fields in this complaint form require dates, etc. So I'll use today's date.
- Air bags
Takata recall: my car has been listed for the recall since june 2016, but I have never been once contacted by subaru to come in for replacement. I have no incident, fortunately, but the field below requires a date, so I'll enter today's.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v361000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
- Structure › Body
Hood latch failure on highway. Flew up and broke windshield. Same thing happened to our 2007 subaru legacy exactly a week after. Windshields and hoods need to be replaced. The latch IS like a toy, not sturdy at all. Contact me asap for photos [xxx] couldn't get the photos to load information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v358000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags
Takata recall. it has been 7 months since the recall date of june 10, 2016. there has been no information or contact by subaru since the original recall notice. my local subaru dealership says they do not have the replacement airbags and have no information as to when they will. please request subaru expedite the recall process.
- Fuel/propulsion system
In cold weather, below approx 35F, fuel valves shrink, as confirmed via conversation with [xxx] team subaru service manager [xxx] on a january 2, 2017 phone call. as reported to subaru, condition causes the following: 1. When parked, normally in garage: gas fumes will fill the space…
In cold weather, below approx 35F, fuel valves shrink, as confirmed via conversation with [xxx] team subaru service manager [xxx] on a january 2, 2017 phone call. as reported to subaru, condition causes the following: 1. When parked, normally in garage: gas fumes will fill the space, permeate house to a point they overwhelm the inhabitant of nearest bedroom. 2. When idling at startup: car cabin fills with fumes to an intoxicating level. normal remedy to open windows. 3. Driving: if outside temperature IS warm enough, fuel valves may return to a normal size and halt the flow of fumes. Normally takes at least 40 minutes of operation to achieve this. normal remedy to drive with windows open. the situation occurs regardless of fan operation. attempts to remedy have included tightening clamps on fuel lines on own and via a mechanic. there IS an existing recall on this model, wwo-98, which seems related to the issue at hand. Subaru has declined to include new vin beyond original in this notice. the issue first presented in december 2014, repeated during cold spells each winter since. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tr
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact stated that the recall notice for nhtsa campaign number: 16v359000 (air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact stated that the recall notice for nhtsa campaign number: 16v359000 (air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/05/2017*ct updated 01/18/17.*jb
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received a manufacturer recall for the air bags and the dealer was unable to supply the part for an unreasonable time frame. The contact had not experienced a failure. The vin was not available. The manufacturer was contacted to…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received a manufacturer recall for the air bags and the dealer was unable to supply the part for an unreasonable time frame. The contact had not experienced a failure. The vin was not available. The manufacturer was contacted to determine when the parts may be supplied to the dealer. Parts distribution disconnect. updated 01/27/17*lj updated 01/31/17.*jb
- Air bags
TL* the contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 subaru legacy. The contact received a recall notice for nhtsa campaign number: 16v361000 (air bags). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v359000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v361000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer placed the contact on a waiting list in late…
TL* takata recall. The contact owns a 2004 subaru legacy. The contact received notification of nhtsa campaign number: 16v361000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer placed the contact on a waiting list in late july but did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/10/17*lj *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10248223SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10244915SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 10240110This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
- 10237234Takata Front Passenger Airbag Module / Inflator Like for Like Recall
- 10235890WQM?49 Front Passenger Air Bag Inflator Recall (NHTSA ID 14V?471)
- 10235830Repair Procedure for High-Pitched Sound
- 10235277Takata Front Passenger Airbag Module / Inflator Like for Like Recall
- 10234957Front Passenger Air Bag Inflator Replacement
- 10234956Front Passenger Air Bag Inflator Replacement
- 10234900Regional Front Passenger Air Bag Inflator Replacement
- 10234899Front Passenger Air Bag Inflator Replacement
- 10234898Update: WQL?48 Front Passenger Air Bag Inflator Recall (NHTSA ID 14V?399)
- 10234829Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
- 10234828This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
Every Subaru Legacy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.