2019 Subaru Legacy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2019 Subaru Legacy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2019 Subaru Legacy. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk and remedy
Risk
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Risk and remedy
Risk
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Risk and remedy
Risk
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
Remedy
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Owner complaints
123 complaints2 involved a crash1 involved a fire
What owners report most
Latest complaints
- Engine
The contact owns a 2019 Subaru Legacy. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment, and the vehicle intermittently stalled. The contact stated that seconds later, the vehicle returned to normal operation. No warning lights…
The contact owns a 2019 Subaru Legacy. The contact stated that while the vehicle was parked, there was an abnormal sound coming from the engine compartment, and the vehicle intermittently stalled. The contact stated that seconds later, the vehicle returned to normal operation. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and became aware of an unknown NHTSA Campaign Number; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.
- Engine
The Cam Carrier has a leak due to Subaru using a cheap sealant. My car only has 80,000 miles and it is leaking. The subaru is know for this leak after researching it online. They say it is a safety issue cause the oil can fall on the exhaust making in a fire issue.
- Visibility › Rearview mirrors/devices › Exterior
driver side mirror can not be adjusted to effectively see visually car in blind spot; fortunately car saw me changing lane when it was just off rear driverside fender; did not seen in mirror or in window; 70 years used visual; blind spot light inconsistent; visual is
- Unknown or other
Multimedia component is not working correctly and it could cause an accident due to trying to change/control the component over and over again. It has a mind of its own. I turn it off and it turns on by itself. It switches radio stations by itself. The screen changes apps all by itself. I can't…
Multimedia component is not working correctly and it could cause an accident due to trying to change/control the component over and over again. It has a mind of its own. I turn it off and it turns on by itself. It switches radio stations by itself. The screen changes apps all by itself. I can't correctly use any of it anymore. I try using my phone and even though I don't want it sent to audio on the car it switches to it and then the conversation cuts in and out. I've tried resetting it a million times but it's useless anymore to even do that. I haven't brought it to a dealer as of yet. I looked it up and seen there are other complaints with this same issue. I received a letter for reimbursement if I changed it out but I didn't do that because I was able to reset the system at the time. I feel Subaru should be responsible for this as they know it's happening to vehicles and they've reimbursed for it.
- Electrical system
Due to a dead battery issue in 2025, I bought a new battery. A year later, the car wouldn't start & I finally got it jumped. Ran fine for 3 weeks, then wouldn't start again. I brought car back to the Interstate battery shop, who tested the alternator, which was fine, but he said the battery was…
Due to a dead battery issue in 2025, I bought a new battery. A year later, the car wouldn't start & I finally got it jumped. Ran fine for 3 weeks, then wouldn't start again. I brought car back to the Interstate battery shop, who tested the alternator, which was fine, but he said the battery was appearing low. After researching this problem, I discovered there's a known issue that the battery dies due to a parasitic draw. Subaru knows there is a problem but refuses to correct the issues. The dealer I bought the car from neglected to tell me there was an existing issue and will be happy to charge me $500+ to diagnose. This is a major defect on Subaru's part, and all future buyers should be aware of it!
- Electrical system · Engine · Vehicle speed control
Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase…
Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase further. The car was shut off, restarted, and seemed to function normally. On the second occasion, which occurred later the same day, the car was off and then started, and while still in PARK with my foot on the brake immediately jumped to over 6000, remaining there. Once again the car was shut off, restarted, and seemed to work normally. It was taken directly (and slowly) to the manufacturer's service center at my local Subaru dealership. They have not been able to re-create the problem as of this date.
- Fuel/propulsion system
I am reporting a safety issue with my 2019 Subaru Legacy that hesitates and nearly stalls when accelerating from a stop and is now undriveable due to stalling and shaking. I bought the car new from AutoNation Subaru Carlsbad in 2019. It has about 65,000 miles and I have driven it less than 2,000…
I am reporting a safety issue with my 2019 Subaru Legacy that hesitates and nearly stalls when accelerating from a stop and is now undriveable due to stalling and shaking. I bought the car new from AutoNation Subaru Carlsbad in 2019. It has about 65,000 miles and I have driven it less than 2,000 miles since its last dealer visit in August 2025. Since around August 2025, the car has intermittently lost power under light acceleration from a stop or low speed, especially while pulling into or through intersections. Pressing the accelerator sometimes produces very little power, the engine feels like it may stall, and traffic behind me must brake or go around me, creating a risk of a rear‑end collision in intersections. In August 2025 I took the car to AutoNation Subaru Carlsbad and reported that the symptoms seemed like a fuel pump problem (my independent mechanic agreed). The dealer kept the car for about two weeks, experienced the hard‑starting/turn‑over issue, but did not test or replace the fuel pump. They performed other services, charged me $1,956.21, and returned the vehicle without fixing the safety issue, even though they later acknowledged the fuel pump is covered under an extended warranty. One day after picking the car up, the same hesitation and loss of power recurred in an intersection. On November 26, 2025, the car again became disabled: it cranks, briefly starts roughly, shakes, and then stalls, and will not stay running. I believe this is a defective low‑pressure fuel pump or related fuel system component, similar to known Subaru fuel pump defects that can cause stalling and loss of power. No crash or injuries yet, but there have been near‑misses due to unexpected loss of power in traffic.
- Engine
Constant battery issues. I've replaced the car battery 3 times and the car seems to be suffering from "parasitic battery drain". It took a long time to diagnose the issue and I've been to the Rye Subaru dealership 2 times already and they are still trying to fix the issue. This is my daughters…
Constant battery issues. I've replaced the car battery 3 times and the car seems to be suffering from "parasitic battery drain". It took a long time to diagnose the issue and I've been to the Rye Subaru dealership 2 times already and they are still trying to fix the issue. This is my daughters car and I'm constantly waiting for a phone call to have the car jump started. She works the night shift and I'm worried about her getting stranded at night.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist · Unknown or other
My vehicle light is on keeps saying oil at temp as well as other lights are currently turn on. I took it to subaru location was informed my transmission was bad. But the car drives well just have a bunch of lights.
- Power train
CVT failed at 85,000 miles. It started slipping and squealing and had to be replaced by the dealership. The car was never driven rough, in mountainous terrain, etc. Very disappointing.
- Electrical system
The entertainment system got bubbles and stopped working only after 50,000 miles.
- Unknown or other
The navigation screen has delaminated and no longer works. You can see where there are layers of screen that are discolored and has a matte finish underneath and the entire screen is erratic and works only 10% of the time. I cannot answer calls through the car any longer and I have to try to…
The navigation screen has delaminated and no longer works. You can see where there are layers of screen that are discolored and has a matte finish underneath and the entire screen is erratic and works only 10% of the time. I cannot answer calls through the car any longer and I have to try to navigate long trips from my phone as this function of the car is down. It's a serious problem and puts me and others on the road at risk every time I have to use the car as I travel by myself and I struggle to navigate the roads without this system. The car has a mere 70,000 miles on it and has been well cared for. I bought the car new and this issue is serious. There were no warning signs other than it erratically works less and less. I have researched the issue and see there are so many with this same issue that I wanted to add to the list. I cannot find a second hand part as the demand is too high. The car is available for inspection and I haven't had it to the dealer for this issue. It has been inspected by an auto repair shop and agrees the component needs to come out and be replaced. Please help!
- Latches/locks/linkages › Hood › Latch
My husband was driving on [XXX] and the hood of the Subaru flew up, cracking the entire windshield, damaging the exterior of the roof and interior of the roof, the whole hood and frame where the hood meets the car. The car was driven but escorted by local PD to body shop. Less than 48 hrs before…
My husband was driving on [XXX] and the hood of the Subaru flew up, cracking the entire windshield, damaging the exterior of the roof and interior of the roof, the whole hood and frame where the hood meets the car. The car was driven but escorted by local PD to body shop. Less than 48 hrs before the incident, the car was at Paul Miller Subaru for a routine oil change. They were the last people to touch the hood of the car. Paul Miller Subaru has been an absolute nightmare to work with and is avoiding all contact. We are out of a vehicle entirely and they did not even offer to give us a loaner. They were incredibly defensive and rude and all of our friends and family that have leases or cars with them are pulling out of them for their safety and lives. Subaru Customer Advocacy and their Quality Assurance team went out to do an inspection on the vehicle after I opened up a case with them. Case # [XXX] 1-800-SUBARU3 (1-800-782-2783) Ext.119109. They reported that the the secondary/safety latch was "damaged and destroyed by an outside source". The technician at the dealership destroyed the latch during the oil change. The body shop also confirmed the cause of the incident as well. Our vehicle is currently being repaired so the old/destroyed parts would be available for inspection if needed. My husbands safety was at risk because if he was going faster, or if there was a car infront or behind him when he came to a full stop after the flew up, it would have been fatal. There were no warning lamps, messages or other symptoms of the problem prior to the failure. They first appeared once the hood flew up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
If the car is not driven every day the battery dies due to a parasitic draw. Subaru knows there is a problem with the DCM from these years but refuses to correct the issues which there are 3 that are known. Dcm constantly searches for 3g network that is no longer killing the battery, Subaru changed…
If the car is not driven every day the battery dies due to a parasitic draw. Subaru knows there is a problem with the DCM from these years but refuses to correct the issues which there are 3 that are known. Dcm constantly searches for 3g network that is no longer killing the battery, Subaru changed the recommended cold cranking amperage of the battery well after manufacture, and won't test without a new battery being installed, and they expect the consumer to pay for both the testing and battery, to meet certain epa standards they altered the function of the alternator so it doesn't charge the battery until the engine is warm and won't fully charge the battery.
- Electrical system · Unknown or other
Parasitic Battery Drain due to DCM fuse problem
- Electrical system
Parasitic drain on battery leaves the car dead and unable to start with out a jump. Battery is only six months old. Replaced old battery because of this same issue.
- Back over prevention › Sensing system › Camera
Main infotainment display delamination, this causes a safety concerns, as the screen can become irresponsive, and even black out during reverse making the backup camera, nonfunctioning. The other safety issue at risk is that because of the delamination it causes "ghost-clicking" on the screen, and…
Main infotainment display delamination, this causes a safety concerns, as the screen can become irresponsive, and even black out during reverse making the backup camera, nonfunctioning. The other safety issue at risk is that because of the delamination it causes "ghost-clicking" on the screen, and makes the screen irresponsive, veering the drivers attention away from the road, potentially causing accidents as the main display controls all radio and bluetooth, and navigation. There are no indication or warnings from the manufacturer that the vehicle could be a risk to drive. When I called Subaru of America, I was told by the agent that they could not assist, when I brought up, based on my research this was a known issue, Subaru of America offered to pay $600 towards the replacement of the head unit. The head unit dependant on the dealer and labor time can vary from $1400-2200 for the repair.
- Electrical system
The Starlink screen becomes uncontrollable and begins changing screens on its own making driving very distracting and losing all control of vital functions such as radio, gps and phone. I have no control over it. I have video of the incident but cannot figure out how to upload it. I k low previous year models were recalled for the same situation and I believe there is a class action lawsuit.
- Electrical system
Infotainment system touchscreen failed and it became unstable. Bluetooth connected to phone failed, gos failed Yes Yes No
- Unknown or other
On the beginning of a trip the screen, Infotainment system started jumping, and shaking. We had been using the system for guidance while driving in unfamiliar area. The screen then started randomly selecting buttons while we were still trying to use directions from the screen. Then it called a…
On the beginning of a trip the screen, Infotainment system started jumping, and shaking. We had been using the system for guidance while driving in unfamiliar area. The screen then started randomly selecting buttons while we were still trying to use directions from the screen. Then it called a contact on my contact list 8-9 times, and I had to keep hanging up in order so it would stop. Finally I had to shut down the entire screen. We lost control of the Infotainment and then after I had to turn it off, I tried several times again to turn it back on with no luck. The screen would not respond and continues to be completely frozen. As I have discovered this is a common problem that Subaru dealers have heard about from thousands of customers. Subaru needs to issue a recall.
- Unknown or other
The radio/ starlink system begins changing screens on its own thus losing all control of critical functions such as phone and gps. There appears to be marks behind the glass of the screen which are not able to be cleaned. There are recalls for this issue on the 2018 Subaru Legacy and there needs to be one for the 2019 Subaru Legacy and other affected Subaru models.
- Electrical system
Radio is delaminating and causing random calls and radio changes while driving. Serious safety issue. Subaru covered a portion of the replacement but entire cost should be covered due to it being an obvious manufacturer defect.
- Electrical system
Battery dies over and over again. I drive every day, I never leave lights on, and I am having to purchase a battery over and over again.
- Electrical system · Unknown or other
Infotainment system screen began bubbling. Then it started randomly selection icons by itself. Then it got to the point where it is unusable and constantly is making selections on its own. I can’t even make selections if I want to. Whole screen is effected. Subaru of America is aware and my dealer…
Infotainment system screen began bubbling. Then it started randomly selection icons by itself. Then it got to the point where it is unusable and constantly is making selections on its own. I can’t even make selections if I want to. Whole screen is effected. Subaru of America is aware and my dealer first denied knowing it was an issue but later admitted to me they have gotten several complaints of the same. Dealer ordered a replacement over a year ago and I have still not gotten a replacement because they keep telling me it is back ordered and that they put a rush on it. Still nothing in over a year. This problem also causes the battery to drain while parked. I had to put a brand new battery in and it still drains. A year or so after that, Subaru sent out a notice that they will reimburse for that issue. I don’t have any paperwork left from my replacement costs. Again, dealer denied knowing that the battery drains and later admitted they knew.
- Visibility/wiper
We had to replace the car’s original windshield due to a stone hitting it on the highway- just bad luck and something that happens from time to time. Since then, we’ve had TWO replacement windshields spontaneously crack without any impacts in the span of 3 weeks. Subaru has a major problem.…
We had to replace the car’s original windshield due to a stone hitting it on the highway- just bad luck and something that happens from time to time. Since then, we’ve had TWO replacement windshields spontaneously crack without any impacts in the span of 3 weeks. Subaru has a major problem. These windshields are not supposed to be disposable, and no one has time or money enough to replace windshields on a weekly basis. There is clearly a defect in the windshields, their mounting, or something that needs to be corrected. This represents a major safety issue for drivers.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010934This bulletin announces an application change to the Remote Engine Starter (RES) control unit on 2019 Outback & Legacy models
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11010919The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008275"In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."
- 11008273Denso low pressure fuel pump warranty extension.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11006930This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005605This bulletin addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10253981T16 VoLTE Warranty Extension (15-318-24R) Frequently Asked Questions.
- 10253955This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription. There will be a warranty extension for the DCM up to 8 years (96 months) or 150,000 miles.
- 10252542This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.
- 10252541This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
- 10252492This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systems remote access features.
- 10252491This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.
- 10252465This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription.
- 10252463This bulletin announces the availability of the DCM Bypass Box designed to be used as an alternative replacement part for Data Communication Module (DCM) in vehicles with no active STARLINK subscription.
- 10251102This bulletin announces the availability of a Data Communication Module (DCM) bypass box. This has been designed as an alternative replacement part for vehicles without active STARLINK subscriptions. The bypass box will support audio functions for the infotainment system.
Every Subaru Legacy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.