2012 Subaru Legacy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2012 Subaru Legacy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2012 Subaru Legacy. Newest first.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the…
Risk and remedy
Risk
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan)…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
Risk and remedy
Risk
A vehicle rollaway can increase the risk of a crash.
Remedy
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan)…
Risk and remedy
Risk
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto…
Risk and remedy
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a…
Risk and remedy
Risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. The moonroof glass may come loose or detach. The amount and position of the adhesive between the glass and retainer was inadequately applied.
Risk and remedy
Risk
The moonroof glass can loosen and detach from the vehicle during driving, resulting in a potential road hazard for other vehicles, increasing the risk of a crash.
Remedy
Subaru has notified the affected owners, and dealers will inspect the glass adhesion condition and either apply additional adhesive or replace the moonroof glass, free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Subaru is recalling certain model year 2012 Outback and Legacy vehicles manufactured from April 6, 2011, through May 12, 2011. Components inside the wiper motor bottom cover may overheat.
Risk and remedy
Risk
If the components overheat, the wiper motor bottom cover may melt and potentially catch fire.
Remedy
Subaru has notified all affected owners, and dealers will replace the front wiper motor bottom cover assembly free of charge. The safety recall began February 22, 2013. Owners may contact Subaru at 1-800-782-2783.
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek…
Risk and remedy
Risk
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Remedy
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Subaru IS recalling certain model year 2012 legacy and outback vehicles, manufactured from december 1, 2011, through december 23, 2011. these vehicles may be equipped with side curtain air bags that contain an incorrect propellant mixture for the initiator component used, resulting in insufficient output of compressed gas.
Risk and remedy
Risk
The side curtain air bags may not deploy, increasing the risk of injury.
Remedy
Subaru will notify owners, and dealers will replace one or both side curtain air bag modules, free of february 21, 2012. owners may contact subaru at 1-800-782-2783.
Subaru IS recalling certain model year 2012 impreza sedans and wagons (except wrx/sti models), manufactured from april 21, 2011, through november 15, 2011, and legacy and outback vehicles manufactured from october 17, 2011, through november 23, 2011. these vehicles may be equipped with a brake master cylinder that could malfunction and cause an increase in…
Risk and remedy
Risk
The driver might misjudge the amount of brake pedal travel required to achieve the desired stopping distance. This could occur unexpectedly and without prior warning, increasing the risk of a crash.
Remedy
Subaru will notify owners, and dealers will inspect the brake master cylinder and if necessary, replace it, free of charge. The safety recall IS expected to begin during december 2011. owners may contact subaru at 1-800-782-2783.
Owner complaints
90 complaints7 involved a crash7 injuries
What owners report most
Latest complaints
- Unknown or other
Pienso que es la trasmision porque cuando meto belosidad da un golpe , y cuando doy bueltas serrada resbalan las ruedas traseras
- Engine
Engine failed 3 cyclinders blew, car would not start, was able to drive car into parking lot (Einstein Bagels)before failure, otherwise could have been reared ended, as was in heavy traffic on westbound Dundee Road, in Palatine IL. Parking lot was near Dundee and Rand Road intersection
- Engine · Power train
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a…
My 2012 Subaru Legacy experiences involuntary engine stalling when coming to a quick stop, such as in stop-and-go traffic or during sudden braking at intersections. When the engine shuts off without warning, power steering and braking assist are lost, creating a serious risk of collision. This is a known issue documented by Subaru of America in Technical Service Bulletin 16-90-13R, applicable to 2010–2012 Legacy and Outback vehicles with CVT transmissions. Subaru attributes the condition to excessive thrust washer wear inside the torque converter, which prevents proper release of lock-up clutch pressure. Subaru describes the condition as similar to stopping a manual transmission vehicle without depressing the clutch, which inherently results in engine stalling. Subaru later redesigned the torque converter as a countermeasure beginning in October 2013, indicating prior knowledge of a defect. However, Subaru never issued a recall or notified owners and addressed the issue only through a non-customer-facing service bulletin. I contacted Subaru Customer Advocacy to report this safety concern and request assistance with the repair (quoted over $4,000). Subaru acknowledged my concern but declined responsibility, citing the vehicle being out of warranty and stating that TSBs are not customer facing. Subaru did not confirm whether the vehicle is safe to drive with this condition. This issue represents a safety defect, not a warranty dispute. Vehicles that can stall unexpectedly during normal braking events pose a serious safety risk, and many affected vehicles remain on the road today.
- Power train · Service brakes · Steering
Brakes malfunctioned and car spun out and hit deer
- Suspension · Unknown or other
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate…
Vehicle: 2012 Subaru Legacy VIN: [XXX] Owner Location: Syracuse, NY (salt-belt state) Dealer: Romano Subaru (Syracuse, NY) Dealer Findings / Estimate: “Urgent Work — Subframe with sway links — $3,119.89” (front subframe replacement required), plus alignment and related items; total estimate $4,394.75. Summary of Safety Defect: The front subframe has corrosion holes near structural/mounting points. This compromises suspension/steering integrity and presents a risk of sudden loss of control while driving. Manufacturer Response (Subaru of America): I opened a case with Subaru Corporate. Subaru denied assistance on the basis of vehicle age (2012) and absence of a front-subframe recall, and instead offered a $500 coupon toward a new vehicle. This response does not address the current safety defect documented by a Subaru dealer. Why NHTSA Action Is Warranted: •Subaru has already recalled the rear subframe on these models in salt-belt states (NHTSA 19V-297) due to corrosion-related failure. •My vehicle exhibits the same corrosion failure on the front subframe, a critical load-bearing structure. •A safety defect should be addressed regardless of vehicle age. The manufacturer’s refusal leaves an unsafe vehicle on the road or forces the owner to pay for a safety-critical repair that appears systemic in salt-belt regions. Requested Action: I request NHTSA investigate front subframe corrosion on 2010–2014 Subaru Legacy/Outback vehicles in salt-belt states and determine whether the rear-subframe recall should be expanded to include front subframes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
The brake lines of my vehicle were corroded and started leaking brake fluid. The brakes no longer work and started failing when I was driving up a hill. Luckily there was no accident, however, not having functioning breaks is an obvious safety concern. An independent service center initially…
The brake lines of my vehicle were corroded and started leaking brake fluid. The brakes no longer work and started failing when I was driving up a hill. Luckily there was no accident, however, not having functioning breaks is an obvious safety concern. An independent service center initially looked at the damage and suggested that the corrosion is unacceptable for the life of the vehicle. They provided me with the recall information I include below and instructed me to take the vehicle to a Subaru dealership. The dealership confirmed the issue and offered a quote of $5,000 for the repair. There is a recall for the same exact issue for similar vehicles (Subaru Recall Campaign WQK47: Brake Line Corrosion). The recall includes 2005‐2009 model year Subaru Legacy and Outback vehicles, 2008‐2014 model year Subaru Impreza WRX and STI vehicles, and others. However, it neglects to include 2012 model year Subaru Legacy vehicles. The issue is clearly the same.
- Engine · Fuel system, gasoline · Vehicle speed control
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was…
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
- Suspension
The front subframe and engine cradle broke while driving (corrosion). Car began swaying and brakes were affected. Car pulled hard to the right when applying minor pressure to brakes on highway immediately after hearing the part break. The car only has 110,000 miles on it and according to the repair shop and dealership this is an increasingly common problem for the car make and model for this specific part.
- Power train
CVT transmission issues persist beyond the limited warranty extension that has now expired from Subaru. Vehicle RPMs regularly drop from 1000 to 500 when coming to a stop, causing engine to knock as it tries to stall. Vehicle then occasionally hesitates when attempting to move under power.…
CVT transmission issues persist beyond the limited warranty extension that has now expired from Subaru. Vehicle RPMs regularly drop from 1000 to 500 when coming to a stop, causing engine to knock as it tries to stall. Vehicle then occasionally hesitates when attempting to move under power. Knocking and near stalling occasionally results in a sensation of vehicle being hit from behind while stopped with vehicle in drive and brakes applied.
- Power train
Faulty torque converter. The car will unexpectedly turn off when coming to a fast, sudden stop. The 1st time it happened, I was in a left-hand turn lane and didn't realize my car had turned off and I had to quickly restart it to complete the turn. A transmission repair shop confirmed that the…
Faulty torque converter. The car will unexpectedly turn off when coming to a fast, sudden stop. The 1st time it happened, I was in a left-hand turn lane and didn't realize my car had turned off and I had to quickly restart it to complete the turn. A transmission repair shop confirmed that the torque converter and valve body would need to be replaced. No warning lights, messages or other symptoms appeared before the incident. There is a safety bulletin from Subaru on this issue but because my car has a salvage title, it would need to escalate to a recall in order for Subaru to complete the repair free of charge
- Power train
The vehicle will on occasion stall when coming to a complete stop. It is a known issue that has a service bulletin. Has something to do with the internals of the torque converter failing. Depending on where the vehicle stalls this could create a serious safety concern. Happens more when the vehicle is cold.
- Engine · Power train · Unknown or other
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My…
Please see ODI#11486236 & request # 562681 “ part 1” I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was “ out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this faulty part which causes a dangerous situation stalling at lights & intersections requiring one to stop & start. I was almost broadsided a few times. Subaru should do the right thing and recall all vehicles involved & your Agency should do the right thing & demand it for the safety of the public.
- Engine · Power train
In August & September 2022 , 4 times I was stopping at stop signs & red lights and my car shuttered & stalled. No warning lights showed on the dashboard. I contacted my mechanic & he said he was aware of this issue on certain Subarus, possibly a Torque Converter defect but thought there was an…
In August & September 2022 , 4 times I was stopping at stop signs & red lights and my car shuttered & stalled. No warning lights showed on the dashboard. I contacted my mechanic & he said he was aware of this issue on certain Subarus, possibly a Torque Converter defect but thought there was an extended warranty & I should look into it. My car was purchased 7/30/12 & had 103,000 miles on it when this issue started in August. I wrote to Subaru of America explaining the problem. They told me that my car was out of the “warranty” since it expired at 100,000 miles OR on 7/31/22. They said I’d need to take my car to a Dealer & have them diagnose the car, & if it was this issue then it would be reviewed to see if they would offer any “good will assistance”. After reading many blogs I’m noticing many Subaru owners complaining of similar dangerous stalls. Why hasn’t Subaru been forced to recall all these vehicles? This is a dangerous situation. I also read an article in FORBES MAGAZINE From 2017 by Chris Jensen that Subaru was allowed to offer extended warranty on this faulty transmission part instead of a recall being issued. I. Don’t understand how you can overlook this SAFETY issue. I would like to know what recourse I have since this started happening just outside my warranty limits. Subarus comment re: “ it would be reviewed to possibly offer some good will assistance” Is just not good enough. I would appreciate a response and some assistance in this dangerous situation. I have a date set in October to have my mechanic check it Thank you.
- Power train
The contact owns a 2012 Subaru Legacy. The contact stated while driving 35 MPH and coming to a stop, the vehicle shuddered and shut off. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The contact’s husband, an independent mechanic…
The contact owns a 2012 Subaru Legacy. The contact stated while driving 35 MPH and coming to a stop, the vehicle shuddered and shut off. There was no warning light illuminated. The contact was able to restart the vehicle and continued driving. The contact’s husband, an independent mechanic, replaced the spark plugs, ignition coils, and fuel filter; however, the failure reoccurred several times while driving. Upon investigation, the contact became aware of Subaru Technical Service Bulletin Number: 16-90-13R for transmission failure. An unknown dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not eligible for the Technical Service Bulletin repair due to the mileage. The vehicle was not diagnosed or repaired. The failure mileage was approximately 145,000.
- Engine
Car stalls when coming to a stop. This is a known problem with an active tsb but Subaru will not support repairs. This is dangerous when engine quits unexpectedly
- Engine
A lot of the times when I am driving the car, it starts stallings until it turns off every time I try to stop. Sometimes when I am driving with my family I am afraid someone will hit my car, because it turn off. When im on freeways and alot of traffic jams im afraid because i have to stop alot…
A lot of the times when I am driving the car, it starts stallings until it turns off every time I try to stop. Sometimes when I am driving with my family I am afraid someone will hit my car, because it turn off. When im on freeways and alot of traffic jams im afraid because i have to stop alot and it turns off i have to always check behind so no one hits me. So please help on makeing this a recal, i see alot of people are having the same problems not just me. This can cause a bad accident so please do t wait for this to happen.
- Air bags
Contacting Subaru going on 4 years to get airbag recall completed. Subaru has Persistently promised to call back to set appointment BUT NEVER CALLS. Just did 2 chats again today both MYSTERIOUSLY disconnected AS USUAL. Please record for legal purposes my absolute frustration at trying to get Subaru to fulfill this Critical RECALL for Deadly Airbag Repair
- Exterior lighting
Keep having to replace low beam light bulb every few weeks. Unsafe for my teenage driver to not have the correct lighting to see the road.
- Power train
First time car stalled when brakes were applied. Car (subaru legacy 2012) had 140K miles on it. Went to a subaru dealer and they replaced the torque converter. There IS a service bulletin out there for this model which caps the mileage for free repair at 100K miles. After 30 miles with a new torque…
First time car stalled when brakes were applied. Car (subaru legacy 2012) had 140K miles on it. Went to a subaru dealer and they replaced the torque converter. There IS a service bulletin out there for this model which caps the mileage for free repair at 100K miles. After 30 miles with a new torque converter, car started shuddering at 45mph. Multiple sensor lights came on with steering becoming difficult. Turned into a small street where the car stalled at low speeds. Took a couple of tries to start the car and sent it back to the dealership for repairs.
- Unknown or other
Car IS sometimes experiencing sudden unintended acceleration at slow speeds. Even with driver's foot firmly pushing down on the brake, car will not stop until engine IS turned off. there have been 2 recent, similar circumstances: #1: car turned right to a stop sign on a semi-rural road, engine…
Car IS sometimes experiencing sudden unintended acceleration at slow speeds. Even with driver's foot firmly pushing down on the brake, car will not stop until engine IS turned off. there have been 2 recent, similar circumstances: #1: car turned right to a stop sign on a semi-rural road, engine began to "rev" and car jerked forward, barely missing a car ahead. engine continued to operate at high speed until the car was turned off. After turning back on, car operated normally. #2: driver turned right from a city street into a parking lot and continued to drive at slow speed to turn right into a parking space. Engine began to "rev", car jerked forward, driver braked hard, put car in park but car kept moving. Car jumped onto the parking barrier at the front of the space, driver turned the car off. car appeared to operate normally after.
- Engine · Power train · Unknown or other
Got my subaru at a certified dealer and they did all the airbag recalls good 😁 and thank you but I been driving it to and from work no big deal 35 mile round trip but noticed it was hard starting like no fuel or spark so when it was due for inspection I told them to change the plugs at 59K…
Got my subaru at a certified dealer and they did all the airbag recalls good 😁 and thank you but I been driving it to and from work no big deal 35 mile round trip but noticed it was hard starting like no fuel or spark so when it was due for inspection I told them to change the plugs at 59K miles they did and drove it for a month or two and notice a winding noise and shimmy and when stoped at a red light it almost stalled out light when very dim and came back on and I've notice over a week it's been loosing power like the tahoe I had that the torque converter was going so I called the nearest dealer and asked about the transmission and they looked at it and said it passed all of subaru testing and just drive it and asked what about the shimmy when driving and shifting gears they said engine lope and just drive it till it shows a light or fails it's under warranty till 100K miles but I don't want to drive it if I'm in traffic and it stalls and cause a reck or engine blows up due to engine lope and asked about the engine lope what IS causing it they can't tell me it now has 61K miles on it and a yard ornament because I don't want to cause an accident on the road
- Electrical system · Engine · Power train
Engine stalls after abrupt stop. for example, I was on post road in westport connecticut and slowed down from 25mph+ very quickly with a hard brake. the engine immediately stalled and all lights on the dashboard were activated. restarting the car allowed me to proceed. this issue also…
Engine stalls after abrupt stop. for example, I was on post road in westport connecticut and slowed down from 25mph+ very quickly with a hard brake. the engine immediately stalled and all lights on the dashboard were activated. restarting the car allowed me to proceed. this issue also occurred on a highway (the meritt parkway) several weeks ago. this problem IS consistently reproducible and has happened 10+ times. subaru has acknowledged the issue (https://www.forbes.com/sites/jensen/2017/07/07/facing-complaints-subaru-offers-extended-warranties-on-1-5-million-vehicles/#6e78473e79dc) and "extended" my warranty up to 100K, but my car currently has 106K miles. I brought the car to hank may's in norwalk, but they were unable to find a cause for the issue. I have reached out to subaru concurrently with this report. they will be examining my car to determine what the issue IS and whether it will be covered.
- Engine · Power train · Vehicle speed control
2012 subaru legacy. When coming to a hard stop the engine will stall. Will happen any time you come to a hard stop. This IS very dangerous and can cause an accident in dense traffic. Very scary.
- Engine
Car initially began to stall every time the car would come to a rest on an incline, then began to stall while turning (most often while turning right at low speeds) and then additionally began stalling when shifting from drive to reverse to back into parking spaces. This progression occurred over…
Car initially began to stall every time the car would come to a rest on an incline, then began to stall while turning (most often while turning right at low speeds) and then additionally began stalling when shifting from drive to reverse to back into parking spaces. This progression occurred over the period of less than a month. I called dealership to have it serviced. Before I could get an appointment from the dealer, the engine began causing the car to make a bucking motion on the highway to the point I had to pull off and drive it under 10 miles an hour to a safe location off the road. Since the initial dealer couldn't get me in (due to servicing numerous airbag and wiper recalls) I went to a different dealer who diagnosed the problem as misfiring cylinders 1,2, and 3. The engine had have these cylinders re-machined, the engine was rebuilt, and the car given a tune-up. This made the bucking stop, but the stalling persisted- but was more intermittent. A month later I brought it back to the dealer who said the stalling was due to the computer not communicating with the engine properly- and they performed a "re-learn to system" and said the car tested as designed. It IS still intermittently stalling on inclines and when shifting into reverse. Total repairs have amounted to over $4000 between the tow, initial engine/cylinder repair attempt, engine rebuild, and subsequent repairs. It seems to be unfixable- and I am not the only subaru owner complaining of it. I have heard from legacy and outback owners with similar stall issues (but none have reported the bucking issue that happened on 7/5/19.
- Suspension
Problem was the undercarriage support, little or no protection from essentially a drop, car "leaped' off embankment bottoming out. The result was spinal trauma to the occupants. Very little shock absorption in the seat or suspension. The car rocked back and forth, front and rear but the sudden impact on the undercarriage wasn't absorbed.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Autoliv Air Bag Propellant Mixture
The summary for this investigation, labeled EQ12-002 Autoliv Closing Resume, can be found attached separately to this resume.This EQ is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010925This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi. The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
- 11009701This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
- 11009685This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008283This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
- 11008282This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11008281This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type engines.
- 11008280This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
- 11008279This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
- 11008276The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
- 11008267This bulletin announces availability of the NEW genuine Subaru engine oil filter.
- 11008259This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce unnecessary bushing replacement.
- 11006935This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure for 2025MY vehicles.
- 11006934The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 11006932This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being tested as a dark current/standby current source.
- 11006931This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
- 11005624This annoucement provides parts personnel information about remanufactured transmissions that will no longer be available.
- 11005615This announcement provides information for retailers to install the latest infotainment system software for Denso CP 1.5.
- 11005614This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as a dark current/standby current source. All models equipped with Telematics except Solterra.
- 11005609This announcement provides information on Takata Recall Escalated Towing Program.
- 11005608This thermo control valve video contains information on the replacement of thermo control valve.
- 11005599This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
- 11005595This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.
- 11005593This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
- 11002730This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems. Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
- 11002725This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers. This information has been developed to reduce unnecessary brake caliper replacement.
- 10248224SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (certain specific vehicles only).
- 10248223SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10244915SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
- 10243369This bulletin announces the availability of a countermeasure torque converter assembly to address a customer concern of very low engine RPM when coming to a stop.
- 10241801The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
- 10240110This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
- 10237234Takata Front Passenger Airbag Module / Inflator Like for Like Recall
- 10235961Remanufactured CVT Program
- 10235911Intercooler/Intake Air Duct
- 10235894Revision to Troubleshooting Information for VDC DTC C0071
- 10235893Oil Control Valve Assembly Part Number 10921AA230
- 10235875Subaru Service and Technical Support Line Newsletter
- 10235852Service Manual Corrections
- 10235836Design Change to Lock-Up Type Torque Converter
- 10235835Inspection Procedure for AT Oil Temperature Warning Lamp Flashing
Every Subaru Legacy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.