2011 Toyota Venza
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › Venza › 2011
These records cover every 2011 Toyota Venza. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 Toyota Venza. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Risk and remedy
Risk
Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.
Remedy
Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion…
Risk and remedy
Risk
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy
SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…
Risk and remedy
Risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013…
Risk and remedy
Risk
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy
Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Toyota IS recalling certain model year 2009 camry vehicles manufactured from july 1, 2008, through february 28, 2009, and model year 2009-2011 venza vehicles manufactured from october 20, 2008, through january 4, 2011. during assembly of the contact-type stop lamp switch, silicone grease may have come in contact with the surface of the switch which could…
Risk and remedy
Risk
Inoperative brake lights would not warn other drivers that the vehicle IS slowing or stopping, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the stop lamp switch, free of charge. the safety recall began on april 12, 2012. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2011 venza and sienna passenger cars manufactured from march 7, through march 10, 2011. there IS a possibility that the front, right, drive shaft may break due to insufficient heat treatment.
Risk and remedy
Risk
Should the drive shaft break during vehicle operation, the vehicle will lose power without prior warning. loss of motive power without warning may increase the risk of a crash.
Remedy
Toyota will notify owners and dealers will inspect the drive shaft, and, if the drive shaft IS identified as one that may not have been correctly manufactured, it will be replaced with a new one at no charge. the safety recall began on june 22, 2011. owners may contact toyota at 1-800-331-4331.
Owner complaints
59 complaints5 involved a crash2 involved a fire7 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Visibility/wiper
Purchased a 2011 toyota venza almost 28 days ago. I haven't even made my first payment for my car loan. The rain here in florida has shown that it is raining inside my vehicle. I have contacted the dealer, I have contacted my insurance company. I have done research and it's a known issue with this…
Purchased a 2011 toyota venza almost 28 days ago. I haven't even made my first payment for my car loan. The rain here in florida has shown that it is raining inside my vehicle. I have contacted the dealer, I have contacted my insurance company. I have done research and it's a known issue with this vehicle. I need help in correcting this. I am not driving the vehicle because it was shorting out the electric in the car. I have a tarp over it now. Can you point me in the direction of where to turn?
- Unknown or other
My horn no longer works. My mechanic informed me that it is the part that sits behind the airbag in the steering wheel. I was also informed that this happens to a lot of Toyota's. It is very expensive to repair and have not had it repaired. Since it is a common problem, does this issue fall under a recall? I don't feel safe driving without a horn. You don't realize how often you need/use it until you can't.
- Air bags
See attached document for complaint
- Engine
I had a 2011 Toyota Venza. Notice oil leakage. Took for oil and filter change and a check. Nothing was found, however four months later car began rattling and driving rough - I took to dealership and was told the Water Pump needed to be replaced. I have since found out that Toyota has had a many…
I had a 2011 Toyota Venza. Notice oil leakage. Took for oil and filter change and a check. Nothing was found, however four months later car began rattling and driving rough - I took to dealership and was told the Water Pump needed to be replaced. I have since found out that Toyota has had a many issues with the VVT-i Oil line failures AND Water Pump failures- Both that lead to a Failed Engine!! They fixed the water pump, however 45days later, my vehicles just stopped running as I was driving down the road. I checked oil - it was empty! Car would not start. I had car towed to dealer. I was then told 3days later that I needed a New Engine! That the Compressors were bad. In my research I found that when the compressor is starting to go out- the vehicle begins to run rough! This is what was told to the Dealership. I believe they failed to properly diagnosed my vehicle. And they wanted me to pay $9400 to Repair!!!! $5500 for a used Engine!! If Toyota knows they have the issue with the oil line... they should have checked for this... and checked the Engine when they KNOW THAT THE WATER PUMP FAILURE EFFECTS THE ENGINE!!!!!! I AM NOT THE MECHANIC!! The service guy at the dealership had his head down the entire time ... he knows they screwed up!! Of Course taking NO OWNERSHIP. I asked him why wouldn't they check for Engine compression when I told them it was driving rough - he says they just don't check for that!!! NOT MY FAULT.... This is NOT what I expect from a Toyota- has anyone else had this issues??? Vehicle had 168,000 miles. I had a Toyota Landcruiser with well over 220,000 miles and NEVER an engine issue!
- Visibility/wiper
The roof panoramic glass shattered for no apparent reason. Passengers in the car could have been harmed Insurance has approved the repair. There was no warning or indication of failure.
- Electrical system
The headlight housing prongs are incorrect. The bulbs are H11, but the housing does not fit h11. I have tried 4 different brands.
- Air bags · Seats
The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat…
The contact owns a 2011 Toyota Venza. The contact stated that the air bag warning light illuminated, and the check SRS (Supplement Restraint System) message was displayed. The vehicle was taken to a dealer and the error messages were cleared; however, upon placing her purse on the passenger seat, the messages again became displayed. The vehicle was taken back to the dealer and the contact was informed that the driver’s side harness needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 13V014000 (Air Bags, Seat). The vehicle was not repaired. The failure mileage was 137,945.
- Service brakes
Major brake problem ; we were saved miraculously I have a Toyota Venza 2011 and I am the only owner ; the car drives smooth , however with major brakes issue My brakes and rotors are still in good condition, however; twice in the highway I wanted to slow down and the brakes don’t work , I freak…
Major brake problem ; we were saved miraculously I have a Toyota Venza 2011 and I am the only owner ; the car drives smooth , however with major brakes issue My brakes and rotors are still in good condition, however; twice in the highway I wanted to slow down and the brakes don’t work , I freak out and my steering wheel looses control and almost hit cars but after a couple minutes it works The worst one was a couple days ago ; was driving at 30 miles an hour trying yo drop off my daughter for her game , hit the curb , brakes completely Lost Control and the car won’t stop We panicked the car luckily kept going in the direction of the parking lot and I chose to go through bushes to stop the car and put the emergency brake ; the car after a few horror minutes stopped If the car merged a little bit outside the parking lot there is fast traffic and a lake right after I had the car towed right away , I will not touch that car again At the dealership they tried to dismiss the problem saying that brakes are fine I read multiple complaints on forums about the same issue This BRAKE Disaster NEEDS to be recalled People’s lives are in play If this doesn’t get resolved there will be lawyers involved
- Seats
Heated lights on but the driver's side seat not warming up. Bought this car second hand from a small auto dealer (buyacar.com in greensboro nc). But I did take my car to a toyota dealer for repairs, they did not tell me that there's a recall about seats for this model and I did complain about the…
Heated lights on but the driver's side seat not warming up. Bought this car second hand from a small auto dealer (buyacar.com in greensboro nc). But I did take my car to a toyota dealer for repairs, they did not tell me that there's a recall about seats for this model and I did complain about the warming seat not working. So recall was about, wiring of seat. The dealership did not check because I don't want to be charged$500 for a repair that IS part of a recall. Thank you for your help on this matter.
- Air bags
TL* the contact owns a 2011 toyota venza. The contact stated her daughter was driving at 25 mph in the rain and fog when she lost control on a curve colliding into a guard rail. The contact stated that the air bags failed to deploy as the front and side of the vehicle was damaged. the contact's…
TL* the contact owns a 2011 toyota venza. The contact stated her daughter was driving at 25 mph in the rain and fog when she lost control on a curve colliding into a guard rail. The contact stated that the air bags failed to deploy as the front and side of the vehicle was damaged. the contact's daughter sought medical attention and was diagnosed with a concussion. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle was deemed a total loss. The dealer nor manufacturer was not notified of the failure. The failure mileage was 140,000.
- Unknown or other
I have a 2011 toyota venza with 136000 miles and burns thru oil. I have to put oil every month if I am not careful it will burn quickly.
- Electrical system
I have posted the most recent incident because this has happened multiple times since the time I purchased this car used in 2017. Something IS causing the power to drain from the battery I have replaced the battery 3 times since 2017 I was told that I wasn't driving the car enough to keep it charged if I left it sit for 3 days without starting it.
- Electrical system · Seats
Heated seat wiring was disconnected by the dealer to prevent a fire and noted that the plug was melted and the seat was charred, due to a malfunction, my heated seat on driver side stopped working, found a nhtsa champaign ID 14v743000 that affected 2009-2011 toyota venza and also reported to toyota…
Heated seat wiring was disconnected by the dealer to prevent a fire and noted that the plug was melted and the seat was charred, due to a malfunction, my heated seat on driver side stopped working, found a nhtsa champaign ID 14v743000 that affected 2009-2011 toyota venza and also reported to toyota corporation at 800-331-4331 spoke with khushboo, regarding the recall and she stated my vehicle IS outside of warranty. I feel that my vehicle falls within the parameters of the recall on toyota venza 2009-2011.
- Engine
When my car hit 100,000 miles it started having a issue when starting up, I would hear like a grinding, when I checked the oil I had found out there was minimal oil in my car, I added oil and took by my shop they told me about this issue with other toyotas that have this same issue. Oil…
When my car hit 100,000 miles it started having a issue when starting up, I would hear like a grinding, when I checked the oil I had found out there was minimal oil in my car, I added oil and took by my shop they told me about this issue with other toyotas that have this same issue. Oil consumption, I took it to the dealer for the next few months, replaced the oil housing, the tubing, had them running oil consumption tests, and them telling me that my car passed and charging me for all test. my car now, IS eating about 15 q of oil every 5000 miles and toyota still says there IS nothing wrong with my car. I am worried my car will stall on a freeway when there IS no more oil in my engine and there IS no way for me to know, cause it just burned all away. the consumer stated the vehicle's vin was not included in the recall. *Js *dt
- Electronic stability control (esc)
Warning control lights are on in 20minutes after vehicle IS running
- Unknown or other
On 12/14/2018 I put my hand on the sirius/toyota radio display and noted the screen was too hot to touch. The radio had been on for about an hour listing to satellite radio. this could be a vary serious safety hazard.
- Electrical system
Driver seat heater IS not working as described in the recall # 14v743000. But for some reason my car's vin number IS not recalled.
- Service brakes · Vehicle speed control
While moving, the venza seems to jerk, as if it's about to stop, w/out me applying a foot to the brake pedal (my foot IS on the gas). This has happened several times this year.
- Visibility/wiper
The driver side sun visor falls down and does not stay up and blocks visibility while driving
- Unknown or other
The sun visor in my venza broke and will not stay in the up position creating a visibility issue. Upon an internet search, I found this was a common issue with several toyota models. In fact, the camry was recalled for this issue. Toyota has changed the design of the visors in more recent model…
The sun visor in my venza broke and will not stay in the up position creating a visibility issue. Upon an internet search, I found this was a common issue with several toyota models. In fact, the camry was recalled for this issue. Toyota has changed the design of the visors in more recent model confirming that they are aware of a design flaw. I contacted the toyota corporation but they said car was out of warranty and they would not discuss history of flawed visors. Please note that this IS a 2011 vehicle with only 27,000 miles: there has been no excessive wear on car. The dealership has all of my maintenance records to verify age and mileage. I was quoted a price of $186 to replace visor. Toyota IS profiting from a known design flaw impacting consumer safety.
- Unknown or other
My vehicle never received service for the following recalls by th nhtsa nhtsa #'s 14v743000 13v123000 13v014000 12v091000 11v306000 no history of these recalls completed my vin# [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Seats · Steering
Seats rubbed on console. Strong electrical burning smell. Drivers side heated seats no longer operate. When in reverse and turning steering wheel loud squealing noise and thumping until placed in drive. Went to several dealerships who said they could find nothing wrong. Drivers side sun visor fell down and blocked ability to see when driving.
- Structure › Body · Suspension
Unsafe to drive rust corrosion of sub frame. Vehicle kept in garage and brought into toyota dealer every 5K miles for maintenance since purchase in 2011. My problem IS the faulty sub frame part and the dealership neglect.
- Electrical system · Structure › Body
The power-driven back hatch caught some fingers in it as it closed. this happened to me ([xxx]) several weeks ago and I ignored it. it happened to my grandson ([xxx]) yesterday. it didn't break any bones but did do some flesh damage and caused some serious pain. IS there any way of turning off…
The power-driven back hatch caught some fingers in it as it closed. this happened to me ([xxx]) several weeks ago and I ignored it. it happened to my grandson ([xxx]) yesterday. it didn't break any bones but did do some flesh damage and caused some serious pain. IS there any way of turning off the power-driven feature? [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electrical system · Electronic stability control (esc) · Steering
The toyota venza 2011 has problems when the temperature inside the car IS at high. The ABS light turn on making it hard to steer. The traction lost control light also turns on. A red steering wheel light turns on. Once all these lights are on, then the ac does not work and the heat doesn't work…
The toyota venza 2011 has problems when the temperature inside the car IS at high. The ABS light turn on making it hard to steer. The traction lost control light also turns on. A red steering wheel light turns on. Once all these lights are on, then the ac does not work and the heat doesn't work either. In the winter when the temperature IS at high, the same problem occurs. In the summer the same problem occurs only the sun heats up the car causing the same warning light come on and then I can't get any air conditioning again. I've had this problem for many years. went to the toyota dealership to try to fix it but they haven't fixed anything. They just charged up to $700 and they haven't fixed anything. They did a computer resets and computer diagnostics. The toyota dealerships have tried to fix it but none of them are able to find out what the problem IS. also, when the ac IS on during the heat up the engine fans that cool off the engine stop working. Our cars engine stopped all of the sudden really recently when it was really hot. From an auction.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10210375TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
- 10208995TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190450OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Every Toyota Venza model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.