2015 Toyota Venza

Recalls

1 recall names the 2015 Toyota Venza. Newest first.

• Air bags › Side/window › Curtain

  Apr 13, 2021NHTSA 21V257000279,040 vehicles

  Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.

  Risk and remedy

  Risk

  Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

  Remedy

  Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

  Full recall details →

Owner complaints

What owners report most

1. Unknown or other9
2. Air bags6
3. Service brakes5
4. Seats4
5. Vehicle speed control3
6. Engine2
7. Structure1
8. Suspension1
9. Power train1
10. Visibility/wiper1

Latest complaints

• Oct 8, 2026TXCrash2 injuries
  Vehicle speed control › Accelerator pedal
  The contact's mother owns a 2015 Toyota Venza. While the contact's mother was driving 30 MPH, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The accelerator pedal was stuck and the vehicle accelerated out of control. The brake pedal was…

  The contact's mother owns a 2015 Toyota Venza. While the contact's mother was driving 30 MPH, the accelerator pedal was depressed; however, the accelerator pedal failed to function as intended. The accelerator pedal was stuck and the vehicle accelerated out of control. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle drove through the stop sign and continued to accelerate for approximately 300 feet, down a curved road and crashed into two trees before coming to a stop. The vehicle was towed to a local tow yard. The contact's mother and the contact's mother's husband were transported to a local medical center. The contact's mother sustained scratches and bruises from the waist up from the seat belt and air bag deployment. The contact's mother's husband sustained a fractured sternum, massive bruising across the lower abdomen, hemorrhaging in the lower abdomen, bruising in the right shoulder and chest, severe bruising on the neck and back, hemorrhaging in the neck, bruised ribs, a large cut on the right elbow, and scrapes and bruises over the body. In addition, the passenger's side front tire entered the passenger’s side compartment pinning contact's mother's husband's legs. A Police report was filed.

• Mar 13, 2026MA
  Unknown or other

  Sunroof shattered while I was on the highway almost injuring me and causing me to get into an accident, no rocks or debris found to cause this. Toyota refuses to take any responsibility for this and I have to fix it myself

• Aug 10, 2025GA
  Unknown or other
  The navigation and radio system will cut off and restart that warning. This loses critical settings and distracts drivers from attention to the road. If you’re using navigation, it’s gone if you are listening to instructions from an external source connected to the system, it’s gone. This radio is…

  The navigation and radio system will cut off and restart that warning. This loses critical settings and distracts drivers from attention to the road. If you’re using navigation, it’s gone if you are listening to instructions from an external source connected to the system, it’s gone. This radio is definitely available for inspection. This is a frequent occurrence on most any trip at any time multiple times per trip. This is definitely a safety hazard, if traveling in heavy traffic and unfamiliar places.

• Jan 9, 2025NC
  Air bags · Unknown or other
  Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep…

  Sunroof leaking into front driver & passenger pillars with airbags. Dealership quotes $6k to fix, but they didn’t know where / how it’s leaking!! There are no drain lines in this model, so it’s just a leak into the air bags plain and simple. This is a manufacturer issue- if no drain lines / weep holes, then why do you have to replace a $6k sunroof to fix an $50 seal / gasket? Very Unsat. Others are having the same issue. Saw 13 others with similar or same issue on NHTSA website…Toyota dealer was charging me $1,000 to look at it and tell me , yeah, there is a leak! Thats why I brought it to you! This is the panoramic sunroof model. Very unsafe!

• Feb 26, 2024IL
  Engine

  The engine is consuming oil at an alarming rate. Didn’t reach my normal 5000 miles for an oil change and the oil stick was bone dry. Its put me and my family at risk because its the main reason the car is driving. No it has not been reproduced. No. Yes there was a warning lamp almost a year ago when it first happened where the engine burned most of the oil leaving nothing in the engine.

• Nov 15, 2023ND
  Air bags
  Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three…

  Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler Center and she told me that they couldn’t do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said oh so you are telling me that’s too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594.00 and today’s charges were $485.00. This is a safety issue and should be addressed

• Oct 27, 2022TXCrash
  Unknown or other
  On 10/24/22, I was stopped in traffic at the lower end of a hill. This was in Arlington, TX on Lamar St. near Collins traveling east. Although I was using my brakes as we were at a red light, the car started accelerating forward. It would not stop with further brake usage or trying to put the car…

  On 10/24/22, I was stopped in traffic at the lower end of a hill. This was in Arlington, TX on Lamar St. near Collins traveling east. Although I was using my brakes as we were at a red light, the car started accelerating forward. It would not stop with further brake usage or trying to put the car into park position. I hit the car in front of me gently. Not seeing any damage, and because the other driver did not feel the impact, I did not report the incident to the insurance company. I do not know if it was a brake problem or other problem. I recently purchased the car after my Toyota Camry was totaled at the end of July 2022. However, that car had a similar problem in another accident that was reported to my Allstate agent.

• Sep 18, 2022MN
  Seats
  Extremely uncomfortable drivers side and passenger headrests, causing my head and neck to be pushed forward. This causes me back and neck pain, pushing you in a position to have chronic neck/back pain and very bad posture. I’ve seen many complaints online, including many newer makes and models.…

  Extremely uncomfortable drivers side and passenger headrests, causing my head and neck to be pushed forward. This causes me back and neck pain, pushing you in a position to have chronic neck/back pain and very bad posture. I’ve seen many complaints online, including many newer makes and models. It sounds like the new feature is supposed to reduce whiplash, in the chance of an accident, but if people take their headrests off or flip them backwards then it’s a bad design. I am 5 feet 5 inches tall, and I’ve heard of this affecting others of a similar height, please consider redesigning

• Apr 29, 2022OR
  Air bags

  The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

• Sep 17, 2021AR
  Air bags
  The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was…

  The contact owns a 2015 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and referred the contact to NHTSA. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

• Jun 21, 2021DC92,000 miCrash2 injuries
  Air bags › Side/window › Curtain › Cushion
  The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat…

  The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat passenger sustained shoulder injuries. A police report was filed at the scene. The whereabouts of the other driver were unknown. The vehicle was initially towed from the scene to an independent tow yard and then to an independent body shop where the vehicle was repaired. The contact recently received a recall notice for NHTSA Campaign Number: 21V257000(AIR BAGS) which she linked to her failure. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 92,000.

• Sep 8, 2020OH
  Structure › Body

  Hood IS stuck close. it has happened at least 3 times. Possible problem IS latch. The vehicle IS stationary and engine not running parked in garage.

• Jun 30, 2020TX104,000 mi
  Unknown or other
  Driving down the highway and coming to a stop sign there was a sudden explosion...it sounded like a tire exploded but louder. I stopped at the stop sign and got out of my car and walked around the vehicle for a busted tire, but then I saw that my sunroof was continuing to crack...the sunroof had…

  Driving down the highway and coming to a stop sign there was a sudden explosion...it sounded like a tire exploded but louder. I stopped at the stop sign and got out of my car and walked around the vehicle for a busted tire, but then I saw that my sunroof was continuing to crack...the sunroof had exploded. I walked to the vehicle that had stopped behind me and asked them if they had seen anything hit my car and they said no. My sunroof continued to shatter as I drove home. Frightening situation! Toyota needs to recall their sunroofs because I've seen several on this site as having experienced this same problem.

• Jun 26, 2019CA
  Unknown or other

  The radio navigation system just turns off and resets for no apparent reason it does it st anytime anywhere any speed. It will just stop and restart and if your using navigation you loose your destination, so you have the instinct to try and re input your travel location which causes you to not watch the road. It happens almost every time I drive the car.

• Feb 18, 2019NH90,000 mi
  Unknown or other

  Forward sliding sunroof exploded and started disintegrating while traveling on interstate 93. Nothing came off the highway or from any other vehicle to cause this. The vehicle was in motion approx 70 mph driving straight. Weather was clear, sunny and cold, about 29 degrees.

• Oct 24, 2018CA50,000 mi
  Service brakes
  TL* the contact owns a 2015 toyota venza. The contact stated that the rear brakes vibrated and then seized while driving various speeds. There were no warning indicators illuminated. The vehicle was taken to gosch toyota (located at 350 carriage cir, hemet, ca 92545, (951) 808-3134) to be…

  TL* the contact owns a 2015 toyota venza. The contact stated that the rear brakes vibrated and then seized while driving various speeds. There were no warning indicators illuminated. The vehicle was taken to gosch toyota (located at 350 carriage cir, hemet, ca 92545, (951) 808-3134) to be diagnosed, but a failure code could not be found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

• Jul 27, 2018VA30,000 miCrash1 injury
  Seats
  TL* the contact owns a 2015 toyota venza. While the contact's vehicle was stopped, it was rear ended by another vehicle driving approximately 55 mph. Due to the impact, the driver's seat moved forward and then backwards into the rear seats. The air bags did not deploy. The contact sustained minor…

  TL* the contact owns a 2015 toyota venza. While the contact's vehicle was stopped, it was rear ended by another vehicle driving approximately 55 mph. Due to the impact, the driver's seat moved forward and then backwards into the rear seats. The air bags did not deploy. The contact sustained minor back injuries that required medical attention. A police report was filed. The vehicle was towed to a local body shop, but was not diagnosed or repaired. The dealer was not made aware of the failure. The manufacturer was notified and sent a representative to inspect the vehicle. The field inspector stated that the driver's seat was still operating properly. The failure mileage was 30,000.

• Jul 20, 2018TN50,000 mi
  Unknown or other

  Sunroof exploded into millions of pieces while in the closed position while the vehicle was traveling on the interstate highway in memphis, on july 19, 2018. there was a very loud bang that scared the driver causing her to almost lose control of the vehicle. There was no evidence of an object striking the sunroof or the vehicle around this time. Since the bottom sun shield was closed, no glass entered the vehicle

• Feb 27, 2018FL35 mi
  Seats

  Takata recall, driver seat fram need to replaced, when I report this problem IS around 35.000. Mile but the service adviser at dealer do not in wrighting record they let this issue go over milege warranty, 36.000. So now toyota companny IS agree to offer a 60% for the replace price I have to pay $756.64+tax, I ask toyota to take full responsible for replace the driver seat,

• Aug 2, 2017FL2 mi
  Engine

  Strong rotten egg smell in the cabin upon hard acceleration.

• Jul 29, 2017MD39,000 mi
  Visibility/wiper

  When the wipers cross the glass in the rain it creates a haze almost like when you need the defroster to clear the window but this problem IS on the exterior of the glass. during dry weather the problem does not exist. Not a wiper issue, defective glass

• Jan 23, 2017TX13,000 miCrash
  Service brakes

  I turned from a stop on a city street into a small parking lot. While braking in the parking lot, the vehicle accelarated. I hit the brakes harder and the vehicle went faster, jumping the concrete bumper, only stopping when I hit a parked car.

• Jan 15, 2016TX23,500 miCrash2 injuries
  Air bags

  My vehicle was not listed under the recall for airbags. Yet, yesterday I was involved in a fairly serious t-bone collision that affected the entire front end of my venza and no airbags went off. It was a city street intersection and both vehicles were moving about 30 miles per hour. Neither the drivers or passenger side doors would open from the impact so why no air bags?...updated 01/25/16 *bf

• Nov 18, 2015VT6,208 miCrash
  Service brakes · Unknown or other

  Accident stopping at stop sign car accelerated thus crashing into another car the venza surged forward and accelerated slightly before finally stopping on opposite side of roadway completely out of control surging forward on its own

• Nov 17, 2015VT6,280 miCrash
  Service brakes · Vehicle speed control

  I was approaching a stop sign at the corner or church and main streets in chester, vermont at less than 10 mph the car surged forward and would not stop. I t-boned a car coming down main street and the car continued to surge across the road. this IS a surging problem that toyota IS fully aware of.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
• 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
• 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
• 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
• 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005119This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
• 11005061This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025 model year Toyota vehicles.
• 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
• 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
• 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
• 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
• 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
• 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
• 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
• 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
• 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10224108TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220183TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
• 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
• 10208995TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
• 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
• 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
• 10198150Updates to the 2014-2021 toyota universal flat rate manual
• 10197476Replacement vin plates.
• 10197473Product general information.
• 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
• 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

Every Toyota Venza model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.