2009 Volkswagen CC
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Volkswagen › CC › 2009
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2009 Volkswagen CC. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
4 recalls name the 2009 Volkswagen CC. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the…
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Volkswagen IS recalling approximately 5,000 my 2009 cc vehicles. some affected vehicles may have an incorrectly routed right front passenger seat belt buckle wiring harness, creating the potential for wires to become damaged when the seat IS moved fully up or down or back and forth. if this wiring damage occurs, the airbag control module will switch to a…
In the event of a crash, the passenger's frontal airbag will not deploy and will not be able to properly protect an occupant, increasing the risk of injuries.
Dealers will inspect and adjust the routing of the right front passenger seat belt wiring harness. if a damaged wiring harness IS found, the harness will be replaced free of charge. The recall IS expected to begin during april 2009. owners may contact volkswagen at 1-800-822-8987.
TL* the contact owns a 2009 volkswagen cc. The contact stated that the fuel pump leaked and splashed fuel at all times. The contact stated that the rear passenger seat was soaked with fuel and the check engine indicator illuminated. The vehicle was taken to dreyer & reinbold volkswagen (800-315-2288, located at 1301 south us 31, ste 3, greenwood, in 46143) where it was diagnosed that the fuel pump was cracked in multiple places and needed to be replaced. The technician informed the contact that the vehicle was unsafe to drive and could catch fire. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 101,000. The vin was unknown.
VW IS aware that there are issues with many of their cars for vw/audi/porsche where the timing chain gives prematurely and no recall has been done on these vehicles. There IS a civil lawsuit that has been settled but the payouts have not been disseminated since it was settled in 2018. This IS a major concern due to there being a vast number of makes and models with this manufacturer yet they have yet to take full responsibility for the defects in their calls. I have a 2009 VW cc that I have yet to receive any reimbursement on costs to repair this issue. When I wrote into VW to advise them of my problem and to only ask that I be reimbursed for the costs of repair, they responded with "sorry, your warranty has expired." my car was in motion many times while I was on long distance travel or in the city and it stalled on me two times while in motion. Both times I had to have my car towed in before I found out the exact issue with it. The last time I was going over a bridge and my car would not accelerate while in traffic going at least 50 mph.
Vehicle loss of power while in motion, engine stall and drained battery.
Interior head liner cloth has come completely loose and obscuring line of sight thru rear window. The car IS garage kept it IS 10 years old with less than 73K miles original purchaser owner. Wife pulled it from garage and as she was backing the headliner cloth let go from roof molding. I believe we are not the only ones experiencing this the dealership said the parts have to be backordered due to demand and had stated there was another customer beside ourselves with the same issue. This IS very expensive to replace total cost IS looking to be 2K. The entire assembly IS so large that the rear window has to be removed to install. I believe substandard adhesives and other materials were used in the manufacturer of this items.
TL* the contact owns a 2009 volkswagen cc. On several occasions, after the vehicle was parked overnight, the battery became drained and the vehicle failed to start. The battery was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired. An independent mechanic was consulted, but was unable to provide a cause for the failure. The vehicle was included in nhtsa campaign number: 17v509000 (fuel system, gasoline). The vehicle was not repaired. An unknown dealer and the manufacturer were notified. The failure mileage was not available.
2009 volkswagen cc sport turbo. Consumer writes in regards to reimbursement for replacement of defective fuel pump control module. *Ld *tr
Takata recall - I have received urgent recalls since april 2016...i have been driving with a known dangerous/deadly issue for 34 months...i have attempted to have the service completed, have been on a waiting list at several dealerships, was put on another one today after making another call. how does takata get away with this??? I was told to wait on fuel pump recall until airbag work.
The epc light came on while driving. the car suddenly lost power, I kept having to take my foot off the gas, and then reapply, it eventually got up to a decent speed on the interstate, then suddenly lost all power regardless of what I did. Was almost hit by an 18 wheeler. this IS the most dangerous and ridiculous thing to build a car that tells it to shut off when it first senses a problem. you guys almost cost me my life!!! This IS the first VW I've ever owned and was told I would love it. well, I've had it for 2 day's and I can tell you it won't stay around long if this continues to be a problem. once I managed to get pulled over I shut the car off waited a min or so and restarted it. the light went off and the car drove like nothing ever happened. I have two small boys and this IS a big concern for me. I've read post after post about this being an issue, there has to be something VW can figure out as to what IS the main cause, and surely there should be a bypass to keep the car from just shutting off while driving.
Received a recall, I take the car to leesburg volkswagen, for fuel pump module replacement 10/26/2018, yesterday 11/2/2018 driving in highway with my wife car suddenly shutoff in the middle of highway, I had to tow my car home, from then car not start any more, recall destroy my car, car that was running perfectly, "now who will pay for all this? "Me"?
Timing chain broke at 115000 miles. This IS before the recommended change of 120,000. Volkswagen knows of the issue, and does not offer any help
TL* the contact owns a 2009 volkswagen cc. The contact stated that the vehicle failed to start and was towed to neftin volkswagen (3550 auto mall dr, westlake village, ca 91362, (805) 497-9404) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and provided case number: 181095815. No further assistance was provided. The failure mileage was 90,000.
I can only say that the car has many problems that I can lose my life and I do not have answers from the manufacturer, I only have to demand them
TL* the contact owns a 2009 volkswagen cc. While driving between 45 and 65 mph, the electronic power control warning indicator illuminated and the vehicle lost forward motion ability. While researching the failure, the contact became aware that the vehicle was included in nhtsa campaign number: 17v509000 (fuel system, gasoline); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jeff d'ambrosio auto group (1221 e lancaster ave, downingtown, pa 19335, (610) 269-9500) was contacted and confirmed that the part was not available. The failure was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 118,000. Vin tool confirms parts not available.
I was in motion at speed over 60 on the highway and lost control of my vehicle. The only reason I didn't crash was because there was no traffic. It suddenly slows down and stops. No control in gas pedal. I took my car to the cerritos dearlership and was told my car was out of warranty. I took it to another dealer to fix and it was over $2000. It was fuel pump control module. My daughter had the same car and issue but she traded her car for another brand.
TL* the contact owns a 2009 volkswagen cc. While driving 60 mph, the accelerator pedal was depressed, but failed to respond and the vehicle lost power. In addition, the vehicle shook. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic and it was diagnosed that the fuel pressure sensor needed to be replaced. The mechanic did not repair the vehicle. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 104,000.
TL* the contact owns a 2009 volkswagen cc. The contact received notification of nhtsa campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over eight months ago. The dealer (dean mccrary volkswagen, 1525 east interstate 65 service rd s, suite a, mobile, al 36606) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
TL* the contact owns a 2009 volkswagen cc. While driving 60 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was taken to an independent mechanic and a failure code for the fuel pump was located. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that they would reach out to the local dealer. The failure mileage was approximately 126,017.
TL* the contact owns a 2009 volkswagen cc. The contact received a recall notice from volkswagen dated may of 2016 regarding the air bags. The manufacturer was contacted and confirmed that parts were not available. The manufacturer was unable to confirm when the parts would become available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The vin and nhtsa campaign information were not provided. The contact had not experienced a failure.
TL* the contact owns a 2009 volkswagen cc. The contact received notification of nhtsa campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving 75 mph, the vehicle stalled without warning. The brake pedal was applied, but failed to respond. The vehicle was able to restart and stalled again. The contact pulled the vehicle over to the side of the road and turned off the engine. The vehicle was towed to a local dealer (volkswagen north scottsdale, 7001 e chauncey ln, phoenix, az 85054, (480) 538-4700) where it was diagnosed that the fuel pump needed to be replaced. The contact decided to take the vehicle to a second dealer (lesueur car company, 1109 e curry rd, tempe, az 85281, (855) 450-3922) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was waiting to be repaired. The manufacturer was not able to confirm when the parts were to become available. The failure mileage was 95,000. Vin tool confirms parts not available. *Tt *tr
TL* the contact owns a 2009 volkswagen cc. While driving approximately 45 mph and depressing the accelerator pedal, the vehicle failed to accelerate. The contact coasted the vehicle to the side of the road and turned off the engine. The contact waited for a few minutes, restarted the vehicle, and was able to drive normally. After driving a mile down the road, the failure recurred. The vehicle was taken to demontrond volkswagen (14101 n freeway, houston, tx 77090, (281) 872-7200) where it was diagnosed that the radiator had a leak and there was also an oil leak that needed to be repaired. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was included in nhtsa campaign number: 17v509000 (fuel system, gasoline). The approximate failure mileage was 88,000.
2009 VW cc, timing chain tensioner causes timing chain to slip... VW repeatedly told me the timing chain lasts the life of the car and there IS no maintenance guidelines for the timing chain. They fail to advise/disclose/or suggest the tensions should be checked at any point. I have owned the vehicle since 2011 and have asked repeatedly during servicing for timing to be checked or if it needs to be checked and dealer never suggested that the tensioners should be checked as supposedly the timing chain should last life of the car. I took my car in today because the check engine light has been on every since they changed the spark plugs in my car and was told it will be $5300 to fix but suggested I just get a new motor. Why buy a used motor if this issue can happen again. VW IS aware of the tensioner failure and fails to even disclose to consumers that the tensioners should be checked in any routine maintenance or preventative maintenance schedule. It IS implicity stated that the timing chain lasts the life of the car but knowingly and willfully fail to disclose that the operable parts the control the timing chain can and due fail resulting in extensive damage to the vehicle. My was taken in for routine maintenance and check engine light was on. If my vehicle had been in motion and the tensioner fails, the motor will immediately fail and coupd result in serious accident.
TL* the contact owns a 2009 volkswagen cc. The contact stated that nhtsa campaign number: 17v509000 (fuel system) exceeded a reasonable amount of time for repair. The contact received the recall notification on april 26, 2016. The contact stated that the manufacturer informed him that the part was unavailable for the repair. The contact was concerned that the vehicle could experience the failure before parts became available. The dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
TL* the contact owns a 2009 volkswagen cc. While driving 35 mph, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was towed to the dealer (volkswagen pasadena, 130 n sierra madre blvd, pasadena, ca 91107), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact received notification of nhtsa campaign number: 17v509000 (fuel system, gasoline), but the parts were not available for the recall remedy. The failure mileage was unknown. Vin tool confirms parts not available.
Gas pump defect. There IS a recall on the gaspump with manufacturer recall number20ae and nhtsa recall number17v509. two weeks ago, as I was driving on the main street in our city, the car just stopped and I was blessed that no cars were following me. I cannot imagine what the situation would have been. I may have been alive wriitng these lines. I had the part changed and I was told to contact VW USA, what I was told was I will not be reimbursed until this recall was announced official by nhtsa. This IS unacceptable. Does VW of nhtsa want people to lose their lives so that this would be an officla recall? I hope nhtsa takes this seriously and in VW usa's terms, make this recall official. How long are they going to make before they manufacture upgarded parts. Such an attitude IS unacceptable. Which IS more important? Human life or money?
TL* the contact owns a 2009 volkswagen cc. The contact received notification of nhtsa campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Michael volkswagen in fresno, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the failure. The contact stated that the engine stalled, as outlined by the recall notification, on more than one occasion. The failure mileage was unknown. Vin tool confirms parts not available.
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to tear resulting in loss of the electrical connection to the front driver air bag and any steering wheel mounted controls.The loss of the electrical connection to the front driver air bag will result in illumination of the air bag warning light and will prevent operation of the front driver air bag in a crash of sufficient severity requiring a commanded deployment.In November 2017, the Office of Defects Investigation (ODI) opened a Recall Query (RQ17-009) after the agency received 90 complaints alleging failure of the clockspring in the subject models.Several of the complaints allege failure of the clockspring after receiving the recall remedy.The majority of the complaints allege the same failure mode without being included in the original recall, 15V-483.In its March 2018 response to ODI's Information Request under the Recall Query, Volkswagen provided approximately 700 consumer complaints and field reports on the recalled vehicles.These reports allege clockspring failure similar to the NHTSA reports described above.To date, NHTSA has received approximately 154 allegations of clockspring failure since the recall has launched.The total of 852 reports shown in the table above eliminates 6 duplicative reports received by ODI and the manufacturer.An Engineering Analysis has been opened to further evaluate the scope and effectiveness of the remedy associated with 15V-483 and perform a thorough review of the design changes implemented by Volkswagen and its suppliers to address this issue.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11080741, 11079877, 11079805, 11079124, 11076709, 11076645, 11076297, 11076249, 11076133, 11075756, 11075726, 11075358, 11075259, 11075055, 11074920, 11074565, 11073090, 11072745, 11072457, 11072089, 11071933, 11071880, 11071630, 11071592, 11067396, 11067061, 11066738, 11066601, 11066511, 11065909, 11065871, 11065262, 11064701, 11064564, 11064544, 11064531, 11063961, 11063501, 11063095, 11062772, 11062464, 11062353, 11062344, 11061463, 11061310, 11061311, 11060735, 11058154, 11057519, 11057477, 11057341, 11056793, 11056243, 11056063, 11055639, 11054279, 11052812, 11052678, 11052384, 11052228, 11051336, 11051155, 11051074, 11048803, 11047037, 11044226, 11043653, 11039142, 11033893, 11033330, 11032548, 11025475, 11025356, 11024647, 11023423, 11020570, 11020312, 11019415, 11019067, 11015441, 11015431, 11014595, 11014016, 11013709, 11013415, 11012596, 11011753, 11006668, 11006521, 11006307, 11006181, 11005301, 11003865, 11001780, 11001783, 11001334, 10994184, 10993360, 10993524, 10992490, 10985926, 10983678, 10981220, 10980831, 10980941, 10980549, 10979418, 10971152, 10967344, 10967155, 10959968, 10958624, 10957279, 10956488, 10949129, 10947562, 10945122, 10936498, 10936543, 10933950, 10927311, 10925421, 10924034, 10915612, 10915569, 10911171, 10902066, 10898733, 10896537, 10896510, 10895526, 10893938, 10891686, 10864967, 10863742, 10861984, 10851242, 10822505, 10821562, 10818403, 10795068, 10794402, 10788738, 10787804, 10782544, 10780725, 10780145, 10779145, 10776477, 10775448, 10763492, 10763423, 10763289, 10762670, 10760644, 10758777, 10749901, 10748922
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.