2002 Volvo Vnl
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2002 Volvo Vnl. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2002 Volvo Vnl. Newest first.
Volvo trucks IS recalling certain model year 2001-2006 vnl and vnm trucks manufactured with a trw sealed drag links. certain factors can exist, which if left untreated may result in a ball socket separation.
Risk and remedy
Risk
Ball socket separation at the drag link results in complete loss of steering, and therefore can result in a vehicle crash.
Remedy
Dealers will inspect and repair the ball socket or the drag link as required if necessary. as parts are limited, volvo trucks mailed an interim owner letter on september 2, 2010. the safety recall began on february 14, 2011. owners may contact volvo trucks at 1-800-528-6586.
Volvo trucks IS recalling 127,764 my 2001-2008 vhd, vnl, vnm, and my 2005-2008 vt trucks. a seal may fail allowing water and contaminants to seep into the windshield wiper motor.
Risk and remedy
Risk
If this happens a short circuit may occur, which over time could possibly lead to a vehicle fire.
Remedy
Volvo will replace the wiper motor free of charge. since this recall involves a large number of vehicles, volvo will release the recall in stages as parts are received. priority will be given to the vehicles located in the regions/states that have a corrosive environment. the recall began on september 30, 2009. owners may contact volvo trucks at 1-800-528-6586.
On certain heavy-duty trucks, when the bunk IS raised into the stored position, an object left on the bunk may inadvertently turn on a bunk lamp.
Risk and remedy
Risk
This could possibly result in a fire.
Remedy
Dealers will install a bunk lamp with a push button on/off switch. owner notification began on december 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo truck at 1-800-528-6586.
On certain trucks, the wiring harness connected to the chassis mounted electrical inverter may allow water to enter the inverter and cause an electrical short in the inverter.
Risk and remedy
Risk
This could result in a fire.
Remedy
Dealers will replace the wiring harness on these vehicles. owner notification IS expected to begin during august 2003. owners should contact volvo trucks at 1-800-528-6586.
On certain heavy duty trucks equipped with jost international jsk 37U series fifth wheels, a fatigue crack can develop in the bracket pin weld under certain loading conditions.
Risk and remedy
Risk
If left undetected or corrected it could lead to the separation of the fifth wheel top plate from its mounting structure, possibly resulting in a crash.
Remedy
Dealers will replace the bracket pins and repair instructions free of charge. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jost international at 616-846-7700 or by email to recall@jostinternational.com or volvo truck at 800-528-6586.
On certain trucks equipped with truck hub units manufactured by skf exclusively for use on arvinmeritor's ff98x series non-drive steer axles, the hub unit bearings can wear prematurely.
Risk and remedy
Risk
Seizure of the bearings can cause wheel separation or wheel end fire.
Remedy
Dealers will replace all front axle hubs. an interim notice to owners was mailed on june 25, 2003. final owner notification began on october 6, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-528-6586.
Certain heavy duty class 8 trucks fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." the two tail lamps, back-up lamp,and license tag lamp were mounted on insufficiently rigid mounts.
Risk and remedy
Risk
It may not allow the driver of a rearward approaching vehicle to have full view of the lamps.
Remedy
Dealers will attach the two tail lamps, back-up lamp, and the license tap lamp on stiffer brackets. owner notification began october 31, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo trucks at 1-800-528-6586.
Owner complaints
1 complaints
Latest complaints
- Service brakes, air
Dt: caller had a heavy duty truck. Caller said he could not stop the vehicle in an emergency if the brakes failed. Caller had it in the shop several times. The dealer told him they could not find what was wrong with it. Manufacturer said to take it to a local dealer, who guessed at what was…
Dt: caller had a heavy duty truck. Caller said he could not stop the vehicle in an emergency if the brakes failed. Caller had it in the shop several times. The dealer told him they could not find what was wrong with it. Manufacturer said to take it to a local dealer, who guessed at what was wrong and replaced parts, but they never solved the problem.*ak the consumer stated the jake brake was very weak. Updated 12/07/05 *jb
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Volvo Sleeper glass de-bonding
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency…
ODI opened Recall Query RQ11-001 after a review of EWR Field Reports identified lower bunk window separations on the subject vehicles.Volvo had issued three recalls for sleeper window separations since 2003.Additionally, Volvo had issued two bulletins for sleeper window issues during the same time period.The frequency of related actions led ODI to open this formal investigation.An Information Request (IR) letter was sent to Volvo on 23 June 2011.Volvo responded on 17 August 2011 and then provided updated warranty information on 9 January 2012.Volvo provided production change data and warranty information which was correlated to vehicle build month and failure date.ODI analyzed the data to determine if additional production time frames should have been included in previous recalls.ODI also requested information from its network of fleet owners.The response from this network reaffirmed the accuracy of the updated warranty information.Based on the information and data received, ODI has concluded that all production periods have been appropriately addressed by Volvo's previous recalls and no additional recall action is required at this time.
- Drag Link Failure
EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that…
EA09-003 is closed with the submission of Volvo's recall 10V-282 recalling approximately 111,034 Model Year (MY) 1998 through 2005 VN and VNL class 8 trucks.Volvo announced recall 10V-282 in response to NHTSA's recall request letter dated June 3, 2010 (available at NHTSA's web site www.safercar.gov). NHTSA found that these vehicles were designed and manufactured with a TRW ball joint that does not meet the combined performance requirements and foreseeable inspection practices of the U.S. market.The ball joint in the steering system that connects the driver's side steering arm/knuckle to the drag link can fail resulting in a total loss of steering on the vehicle.Volvo changed the size and supplier of the ball joint used on these vehicles starting with the 2006 MY vehicles.The failure rates on the vehicles manufactured with the larger ball joint are significantly less than the subject vehicles.The closing of this investigation does not constitute a finding by ODI that no safety defect exists in the vehicles that are not included in Volvo's recall.ODI will continue to monitor the incidence of drag link failures in other MY Volvo trucks.Note:The recall request letter dated June 3, 2010 associated with this investigation describes 49 incidents of ball joint separation.After a comprehensive review of the data it was discovered that the number of separations that NHTSA was aware of was 41 with a failure rate of 36.9 R/100K.The 41 separations resulted in 23 crash allegations.
- Integral hub and bearing assembly
The companies involved in this matter are: skf (hub mfr), arvinmeritor (front axle mfr), and volvo (manufacturer of class viii tractor/trucks).skf identified manufacturing defects for specific build dates on front axle hub and bearings (wheel bearings) supplied to arvinmeritor.as a result, arvinmeritor notified volvo…
The companies involved in this matter are: skf (hub mfr), arvinmeritor (front axle mfr), and volvo (manufacturer of class viii tractor/trucks).skf identified manufacturing defects for specific build dates on front axle hub and bearings (wheel bearings) supplied to arvinmeritor.as a result, arvinmeritor notified volvo of axles supplied with possible defective front hub assemblies.as a result of that notification, 433 trucks are being recalled by volvo for defective front axle wheel bearings which may fail in such a way that a wheel separation or wheel bearing fire occurs.see attached summary report for additional details.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10241906TSB: Barksdale Leveling Valve, Leak Test
- 10241904CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off
- 10240244CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10215308Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
- 10215306Volvo Chassis - Drag Link Inspection And Replacement Criteria
- 10215283AMT Control Housing Bench Testing - False Failures
- 10215282DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
- 10215281Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215279NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10215277DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
- 10215276(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
- 10215271DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10215270Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
- 10215265Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
- 10215263Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
- 10213631DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
- 10213604Fuel Level Gauge Reading Incorrect In The Instrument Cluster
- 10213526The Diagnostic Process
- 10213519Volvo Fault Code MID 144 PSID 204 FMI 9
- 10213518Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
- 10213516Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
- 10213514Volvo Chassis - Bendix ABS6 TO ABS8 Service Information
- 10213510Volvo Chassis Ghost Codes Due To Poor Grounding
- 10213509Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone )
- 10213508Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level
- 10213507Volvo Chassis - PTO Pump Speed Calculator
- 10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
- 10212891VIDA QR Scanner Mobile App
- 10211002Volvo Chassis - LED Headlights Conversion Programming Procedure - Model VNL
- 10209840Volvo Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL)
- 10207434Volvo Chassis - Driveline (Driveshaft, Propeller Shaft) Ride Height And Angle, Measurement And Calculation; Pinion Angle Measurement - Model Year 1996 And Newer
- 10199741"Intermittent Occurrences Of Very Brief Loss Of Power, Engine Stumble Or Hiccup Lasting Much Less Than A Second, Most Frequently Between 1500 And 1700 RPM, No Diagnostic Trouble Codes (DTC ) Generated - All Common Rail Fuel System Chassis"
- 10194991Volvo Chassis - Model VN - Updated Chassis Fairing DEF Door Magnet/Plate
- 10172358Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector)
- 10172356Volvo Chassis - SNV 14-026 P111C Compressor Discharge Temperature Sensor
- 10169015Volvo Chassis - Discharge Recirculation Valve (DRV) - FSB 258-029 , Engine Turbocharger Compressor Bypass Valve Deletion Kit , Installation
- 10169010Volvo Chassis - Volvo Fusion 2 Collision Warning System Information
- 10169007Volvo Chassis - Rain Sensor Bracket Removal And Installation Procedure when Using An Aftermarket Windshield
- 10167586Volvo Chassis - SNV 15-016 Documented Process For Engine Oil Consumption - All Emissions, All Model Years
Every Volvo Vnl model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.