2016 Volvo Vnl
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2016 Volvo Vnl. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2016 Volvo Vnl. Newest first.
Volvo Trucks North America (Volvo) is recalling certain 2016-2019 Volvo VNL trucks equipped with Cummins ISX15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Risk and remedy
Risk
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy
Cummins will notify owners, and dealers will replace the single screen filter banjo bolt will be replaced with a dual screen filter banjo bolt, free of charge. The recall began November 21, 2018. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1802.
Volvo Trucks North America (Volvo) is recalling certain 2016 Volvo VNL and VNM trucks equipped with certain Dana Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Risk and remedy
Risk
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy
Volvo will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1702.
Volvo Trucks North America (Volvo) is recalling certain model year 2013-2017 VNL and VNM trucks and certain model year 2017 VNX trucks. In the affected vehicles, incorrect software for controlling the electronic air dryer may result in oil and water contaminating the brake system.
Risk and remedy
Risk
If the brake system becomes contaminated, braking performance could be affected, increasing the risk of a crash.
Remedy
Volvo will notify owners, and dealers will reprogram the vehicle control module and replace the air dryer filter, free of charge. The recall began on February 16, 2017. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1608.
Volvo Trucks North America (Volvo) is recalling certain model year 2009-2010 VT trucks manufactured from April 9, 2008, through September 24, 2009, and certain 2016 model VNL and VNM trucks manufactured from January 2, 2015, through to November 6, 2015. The affected vehicles are equipped with USK non-greasable drag links that may experience corrosion of…
Risk and remedy
Risk
Failure of the ball joint may cause separation of the socket and a complete loss of steering, increasing the risk of a crash.
Remedy
Volvo will notify owners, and dealers will replace the drag links, free of charge. The recall began on April 21, 2016. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1601. Note: This recall is an expansion of a previous recall 15V-651.
Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt…
Risk and remedy
Risk
Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
Remedy
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1-877-800-4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V-786.
Volvo Trucks North America (Volvo) is recalling certain model year 2015 and 2016 VNX and VNL trucks manufactured from May 20, 2014, through March 6, 2015, equipped with certain Haldex Life Seal Type 30/30 Long Stroke Air Brake Actuators manufactured January 9, 2014, to October 28, 2014. The affected actuators may have an incomplete attachment of the…
Risk and remedy
Risk
If the diaphragm is not completely attached, there may be internal leakage from the service section past the diaphragm, potentially trapping air pressure in the parking brake section. This air pressure in turn, if not vented, may prevent full release of the actuator unit, and may induce brake drag and may result in overheated wheelend service brakes, increasing the risk of a fire.
Remedy
Volvo will notify owners, and dealers will inspect the brake actuator and replace, as necessary, free of charge. The recall began March 20, 2015. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1501.
Owner complaints
12 complaints2 involved a crash
What owners report most
Latest complaints
- Power train › Driveline › Driveshaft
TL* the contact owns a 2016 volvo vnl630. The contact stated that the vehicle arrived from the manufacturer with a rear driveshaft that was not calibrated. The driveshaft was three times over the maximum specifications where the transmission and driveshaft were attached. The failure in…
TL* the contact owns a 2016 volvo vnl630. The contact stated that the vehicle arrived from the manufacturer with a rear driveshaft that was not calibrated. The driveshaft was three times over the maximum specifications where the transmission and driveshaft were attached. The failure in manufacturing caused a considerable amount of vibration while the vehicle was being driven at any speed. Cit trucks (located at 3440 gatlin dr, springfield, il 62707, (217) 544-5300) as well as several unknown dealers were notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100. The vin was invalid.
- Power train · Wheels
Front wheels loose from factor and dealer didn't check, tires psi 1/2 what should been , drive shaft out of phase . Damage the truck more .i know of about 20 of these truck with the drive shaft problem . Dealer and factor wont fix/ this IS not safe
- Power train
Volvo and mack drive shaft out of phase. I showed my dr. My video of my truck shaking. He said you mit as will be d w i
- Power train
TL* the contact owns a 2016 volvo vnl semi-truck. While driving various low and high speeds, the vehicle vibrated. A series of independent mechanics confirmed that the driveshaft was loose within the transmission. Vomac sales and service mack (5556 east margaret drive, terre haute, indiana 47803…
TL* the contact owns a 2016 volvo vnl semi-truck. While driving various low and high speeds, the vehicle vibrated. A series of independent mechanics confirmed that the driveshaft was loose within the transmission. Vomac sales and service mack (5556 east margaret drive, terre haute, indiana 47803, (812) 233-6406) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage and vin were unknown. *Tt
- Power train
My stupid dealer cit trucks could not find y my truck was shaking so they played with transmission programing its an I shift no clutch peddle . Stonington il. Got fuel at f.s. Coming back cross rail road tracks and tried to stop for rt 48 . The clutch would not release .this the 4 time .
- Power train
New volvo truck mid march 2016 it had a shake that got worse . My dealer cit trucks was to stupid find the problem. Anther dealer look at it. The rear drive shaft was out of phase but how after almost 80000 miles the rear ends are going out . My truck IS not the only one out there . videos can be seen at you tube- volvo shakes and volvo truck shakes
- Power train · Suspension
Volvo and mack trucks drive shafts out of phase. Making it shake and eat up tires and wear truck out should be recalled
- Suspension · Unknown or other
My new volvo truck shakes and starting to hop r jump 30K miles https://youtu.be/eu119g9vycu
- Structure › Body
TL* the contact owns a 2016 volvo vnl. The contact stated that while driving at an unknown speed, the cab would sway back and forth causing the vehicle to lean to the side. The vehicle was taken to the dealer. The technician diagnosed that the cab bushings were and cab needed to be leveled. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 120,000.
- Service brakes
TL* the contact owns a 2016 volvo vnl. While driving at various speeds and attempting to depress the brake pedal, the contact felt an abnormal vibration in the wheels. The vehicle independently veered to the left, especially during inclement weather. The vehicle was taken to the dealer where the…
TL* the contact owns a 2016 volvo vnl. While driving at various speeds and attempting to depress the brake pedal, the contact felt an abnormal vibration in the wheels. The vehicle independently veered to the left, especially during inclement weather. The vehicle was taken to the dealer where the brake drums were changed, but the remedy failed to repair the failure. The contact stated that the failure recurred after the repair. The vehicle was taken back to the dealer, but the failure could not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Steering
TL* the contact owns a 2016 volvo vnl. While driving at various speeds and depressing the brake pedal, the vehicle shook violently. While driving in the rain, the vehicle independently veered to the left. The contact stated that the vehicle was taken to the dealer on three separate occasions to…
TL* the contact owns a 2016 volvo vnl. While driving at various speeds and depressing the brake pedal, the vehicle shook violently. While driving in the rain, the vehicle independently veered to the left. The contact stated that the vehicle was taken to the dealer on three separate occasions to diagnose and repair the issue; however, the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failures. The failure mileage was 5,000.
- Service brakes
TL* the contact owns a 2016 volvo vnl. While driving at an unknown speed, the brake pedal was depressed and the vehicle violently shook without warning. The vehicle was taken to the dealer, but the failure was unable to be determined. The manufacturer was not notified of the failure. The failure mileage was 39,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Discrepancies in Required CFR Reporting
On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with…
On October 22, 2018, an Audit Query (AQ18-005) was opened to assess the completeness and timeliness of Volvo Group's early warning reporting, safety recalls, and communications submissions to the agency.NHTSA's investigation determined that Volvo Group failed to recall vehicles in a timely fashion and to comply with other recall and reporting requirements, including notifying owners of recalls and reporting death and injury incidents.NHTSA and Volvo Group entered into a Consent Order on January 27, 2023 to resolve AQ18-005.As part of the Consent Order, Volvo Group agreed to a total civil penalty of one-hundred and thirty million dollars ($130,000,000), of which, sixty-five million dollars ($65,000,000) was paid on February 21, 2023.Also, of that total civil penalty, Volvo Group agreed to spend twenty million dollars ($20,000,000) on the specific performance obligation to create a safety data analytics infrastructure to detect and study emerging safety-related defect trends on its vehicles. The Consent Order also holds forty-five million dollars ($45,000,000) of the civil penalty in abeyance pending Volvo Group's satisfactory completion of the requirements of this Consent Order, and its compliance with the Safety Act, and regulations thereunder.The Consent Order is for a three-year term and may be extended by up to two years if NHTSA reasonably finds that an extension is warranted.In the Consent Order, Volvo Group agreed to several performance obligations, including enhanced oversight of its compliance with the Safety Act and the terms of the Consent Order through a third-party auditor and regular meetings with NHTSA.The third-party auditor will recommend and oversee implementation of process improvements to enhance Volvo Group's safety compliance processes and oversee the company's review of past recalls and submissions to NHTSA for accuracy and completeness.Also, via the Consent Order, Volvo Group agreed to create updated written policies, procedures, and training to ensure that its employees understand the requirements of the Safety Act, the regulations thereunder, and this Consent Order.Volvo Group further agreed to launch a user interface on its websites to allow users to search vehicle identification numbers (VINs) for open recalls and implement a system to support NHTSA's VIN lookup tool.Based on the Consent Order, this audit query investigation, AQ18-005, is closed.Closure of this AQ has no bearing on the terms of the Consent Order, including Volvo Group's ongoing performance obligations or legal obligations, and does not represent a determination by NHTSA as to Volvo Group's performance under the Consent Order to date.
- Ride Quality
The Office of Defects Investigation (ODI) opened this Defect Petition (DP) assessment in response to a defect petition received from owners of a 2015 Volvo VNL 780 tractor.Prior to submitting the letter the owners had submitted two Vehicle Owner Questionnaires (VOQ).Their concerns included: cab sway, cab alignment…
The Office of Defects Investigation (ODI) opened this Defect Petition (DP) assessment in response to a defect petition received from owners of a 2015 Volvo VNL 780 tractor.Prior to submitting the letter the owners had submitted two Vehicle Owner Questionnaires (VOQ).Their concerns included: cab sway, cab alignment , and loss of control.The petitioners further allege that due to a failure of the suspension system caused by cab misalignment one of them sustained a back injury while seated at the work station in the sleeper berth while traveling.The office received a total of six (6) complaints (1 via telephone) related to ride quality on 2013 -2016 Volvo VNL vehicles.Two (2) of the complaints were filed by the petitioners.Of the five (5) unique complaints, three (3) were received during the course of this evaluation.During this evaluation, the Owner/Operators Independent Drivers Association (OOIDA) published an article in their magazine, Land Line, prompting the additional two reports.One owner reported owning three Volvo trucks, all of which had a tendency to sway and lean, yet he preferred the ride over other manufacturers peer vehicles.ODI sent an Information Request (IR) letter to Volvo asking about the three concerns identified in the petition.The response indicated Volvo's cab air ride design has been in use since 2005.When evaluating each of the three concerns raised by the petitioners, ODI found that the complaint and warranty data did not establish existence of a defect trend for cab sway or loss of control.There were no reported injuries or loss of control events and less than 0.02% of the population had a cab sway concern.The majority of claims and complaints received involved cab alignment.The 2015 MY did stand out from the other MYs with over 1% of the 2015 population reporting cab alignment issues.This may indicate there is a defect in the design or production of the cab mounting, however there was no indication it created a safety risk.ODI test drove the petitioners' vehicle, employing an investigator with significant experience driving similar vehicles.This test drive revealed a degree of cab sway that appeared to exceed that of peer vehicles.Nonetheless, the ODI driver did not experience any difficulty controlling the vehicle.For additional details see the attached Evaluation Report.This defect petition is denied. The agency has not identified an actionable trend or unreasonable risk to motor vehicle safety.Should new information become available the agency will take whatever further action is appropriate.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification numbers:10747593, 10715844, 10701592, 10781242, and 10822454
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10251325CBR - Telematics Gateway (TGW) Connect Ability Issues.
- 10251323CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)
- 10251319CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
- 10251317CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
- 10249569CBR: TGW Will Not Connect After SIM Card Replacement
- 10248086Emissions Campaign: Volvo has determined that certain 2014 -2018 model year VN, VHD, and VAH Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
- 10248063CBR: 11L Engine - Air Conditioner (A/C) Line Damaged At Bracket - Model Year 2007 to Present.
- 10244825CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
- 10243461TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
- 10243460TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
- 10241906TSB: Barksdale Leveling Valve, Leak Test
- 10241904CBR: Volvo VHD & VN Models - Vehicle Wil Not Start, PTO Active Message Displayed In Cluster, PTO Light On When PTO Switch Is Turned Off
- 10240252CBR: Volvo DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
- 10240244CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10225706Volvo DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10225704Volvo Chassis - ( AMT, I-Shift ) - Transmission Grinding When Downshifting ; Range Synchronizer (Synchro) Timing Procedure - US07 And Newer
- 10225683Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
- 10225675Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
- 10224584Expendable Items Parts List.
- 10222288Diagnostic Trouble Code P200200 - Diagnostic Information; US14+OBD16 And Newer Emissions
- 10222270TSB-Charge Air Cooler t-clamp install.
- 10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
- 10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
- 10215308Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
- 10215306Volvo Chassis - Drag Link Inspection And Replacement Criteria
- 10215283AMT Control Housing Bench Testing - False Failures
- 10215282DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
- 10215281Programming Failure - Chassis With Cummins Engine And An Allison Transmission
- 10215279NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10215277DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
- 10215276(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
- 10215275Particulate Matter (PM) Sensor Troubleshooting Guide - US14+OBD16 And Newer Emissions
- 10215271DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
- 10215270Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
- 10215265Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
- 10215263Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
- 10215262Diesel Particulate Filter (DPF) And Diesel Oxidation Catalyst (DOC) Pin Testing Procedure - US07 And Newer Emissions, Model Year 2008 And Newer
- 10215260Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
- 10215257US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting
- 10215256Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
Every Volvo Vnl model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.