2009 BMW 328I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 BMW 328I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2009 BMW 328I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2009 328i and 328xi, 2009-2011 335d, 2008-2012 M3 Coupe and M3 Convertible, and 2008-2011 M3 Sedan vehicles. The connection of the positive battery cable at the fuse box terminal may degrade, resulting in an intermittent loss of electrical power.
Risk and remedy
Risk
A loss of electrical power can cause the vehicle to stall, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace and secure the positive battery cable connector, free of charge. The recall began August 14, 2019. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall is an expansion of a previous recall, number 18V-314.
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Risk and remedy
Risk
An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy
BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Risk and remedy
Risk
Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy
BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through…
Risk and remedy
Risk
If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Owner complaints
193 complaints6 involved a crash10 involved a fire3 injuries
What owners report most
Latest complaints
- Electrical system · Unknown or other
The security system, alarm system and lock were all tampered with.
- Electrical system · Unknown or other
The security system, alarm system and key fob have all been tampered with.
- Electrical system · Unknown or other
UNKNOWN- The wiring system/ security system is faulty and requires attention.
- Electrical system
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact…
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: NHTSA Campaign Number: 17V676000 (Electrical System) and NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.
- Air bags
Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"
- Air bags · Electrical system · Fuel/propulsion system
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this…
Car running lean oil leak getting hot,loss of power,jolting forward also my car has been in dealership shop for 2 years I'm being charged for services I know weren't done,overcharged,and my car still isn't fixed also the service manager told me he was aware of the recalls,when I told him to this was 4 days ago,however my car is being withheld from me,recalls have been known if it's been two yrs,they filed a lien June of last year I opposed it and they never responded back! My car still sits there causing injury to my livilyhood I've missed almost 1year of work I live in the Sierra's where it snows I can't get to work with no car!
- Unknown or other
While driving the car stalled. It happened multiple times. While driving and at a stop.
- Air bags · Electrical system · Engine
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from…
One recall was for air bag deployed I had the light for it on but it was on when I got it the original owner said it popped on him well he was parked and he never fixed it or did anything ... The other was a part of the computer pretty much in charge of cooling the car down it can make fire from melting and cause unfixable/ to constant issues .... Well my hole engine stopped working it was getting too hot miss firing coolent mixing with oil and started to smoke it was white smoke that came out didn't smell like anything crazy maybe mostly coolent and pretty much it had electric issues since I got it so the recall issue makes sense so I took it in to bmw Riverside they said they will fix all that and contact me it's been almost 2 weeks I live in my car I'm disabled and a mom I can't even go drive and see my child over this I have no income disabled type thing and no word what's wrong they said they might charge me a few of 287 but I'm disabled no income yet so that's out it tells me it will be fixed free and if the dealer won't fix the electric system on everything in the car and not charge me later like they said they will then I want to sue big time and if that's not dun when clearly safety was in danger fire issues and crap I want the same car but a new one off the lot not brand new car or fix then I'm sueing for my losses that simple
- Electrical system
My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and…
My car lost all power as if the battery died. BMW had a recall for the positive battery cable running from the battery in the trunk to the fuse box behind the glove box. This recall was apparently remedied prior to my ownership according to the dealership. I began to troubleshoot the issue and when the positive battery cable near the fuse box was moved by hand, the vehicle powered up immediately. The random loss of power issue persists even after the recall. While driving on the interstate prior to this happening, my dash lights went out along with the radio. Losing complete power to the vehicle while traveling at interstate speeds is an obvious hazard. The dealership says that recall repairs are not warrantied by the manufacturer and it would be an out of pocket expense to fix something that BMW already knows is a problem.
- Electrical system · Engine
I was driving my car when all of a sudden the lights in the odometer started flickering and the car started putting and then shut off. Basically broke down on me. I cannot get it to stay on it feels like it has no power.
- Engine
BMW told me they would not be covering reimbursement for repairs/part replaced which I believe were damaged/failed directly as a result of failed PCC value. Now the RECALL notice for the PCV value does state that certain parts would be replaced or reimbursement paid if they were damaged…
BMW told me they would not be covering reimbursement for repairs/part replaced which I believe were damaged/failed directly as a result of failed PCC value. Now the RECALL notice for the PCV value does state that certain parts would be replaced or reimbursement paid if they were damaged /repaired as a result of failed PCV VALUE. Here is a brief summary… I purchased the vehicle in April 2024. At the time had a mechanic check out the car. May 15 - took the car to BMW for outstanding PCV VALUE RECALL. the tech told me they also did courtesy inspection and I would need front shock n tires soon. I opted not to have the work done that day. May 23 - washed the car /checked fluids/tire pressure etc - and found the coolant was nearly empty. I called and texted the BMW tech who I was in contact with for the recall work - no response. June 4 - drive the car 100 miles stop at friends. During the trip the AC was not blowing cold air like it usually did. No check engine lights or any other on the dash. An hour later the car won’t start. Took the car to my mechanic ( not BMW) and end up needing starter/ manifold gasket/ intake throttle gasket. I get the car back and shortly after more problems - when I would start the car the engine would shake for 15-20 seconds when I would start the vehicle while the engine was still warm. Also the fan motor would run extremely loud when in stop n go traffic. After researching online, I found all these issues others had experienced due to faulty PCV value. I contacted local BWM and BMW CORP - was told reimbursement was not available for this latest pcv recall but only reimbursement for previous recall.
- Engine and engine cooling
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud squeaky sound. The check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer…
The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud squeaky sound. The check engine warning light illuminated, and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the PCV valve had failed. The vehicle was repaired under NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
- Steering
The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal…
The contact owns a 2009 BMW 328I. The contact stated that the vehicle lost power steering assist while driving at an undisclosed speed. There was no warning light illuminated. The contact used excessive force while driving back to the residence. The vehicle was towed to a dealer where metal shavings were found in the steering pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact stated that while starting the vehicle, there was white smoke coming from the exhaust. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.
- Engine
Unknown/ Had recall on pcv heater control valve done by authorized BMW DEALER about 2 weeks ago. On date May 5 2023 Parked car, shut of engine,a smell of plastic and smoke started coming from hood area, flames erupted right away . Total loss
- Engine and engine cooling
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally. The contact…
The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally. The contact drove the vehicle to his residence. Later when the vehicle was started there was a large white cloud of smoke coming from the exhaust pipe. The vehicle was driven to his spouse's medical appointment; however, the vehicle could not be started, and the contact had the vehicle towed to his residence. The contact made several attempts to restart the vehicle however, the vehicle failed to start. The vehicle had not been taken to a dealer or independent mechanic. The contact had experienced a similar failure several months prior and had taken the vehicle to a dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 58,000. Parts distribution disconnect.
- Air bags · Service brakes, air › Antilock › Abs warning light
The contact owns a 2009 BMW 328I. The contact stated that upon starting the vehicle, the air bag warning light and the ABS warning light were illuminated. The message "Do Not Drive" was displayed. The contact stated that the failure persisted. The dealer was notified of the failure. The vehicle was…
The contact owns a 2009 BMW 328I. The contact stated that upon starting the vehicle, the air bag warning light and the ABS warning light were illuminated. The message "Do Not Drive" was displayed. The contact stated that the failure persisted. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 20V017000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
- Air bags · Seat belts
My mat sensor in my passenger seat is not working properly. Nobody ever really sits in the passenger seat and the light came on stating that someone is sitting in the passenger seat when there is actually nobody sitting in the seat! Which means the airbag will not deploy this seems to be an issue…
My mat sensor in my passenger seat is not working properly. Nobody ever really sits in the passenger seat and the light came on stating that someone is sitting in the passenger seat when there is actually nobody sitting in the seat! Which means the airbag will not deploy this seems to be an issue with many 09 bmw 328i vehicle’s! I noticed through research that vehicles prior to said year had same issues and was part of a recall. I feel this should also be part of a new recall with this vehicle year
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated…
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine
Received written Safety Recall Notice from BMW April 2022. To date, no more contact from BMW, and the NHSTA website has no update about a repair. This has been 8 months with no repair or resolution.
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.…
The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was a burning odor coming from under the hood of the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 119,000. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2009 BMW 328I. The contact stated while driving at an undisclosed speed, there was smoke coming out from underneath the hood of the vehicle. There was no warning light illuminated. The contact continued driving to her nearby residence. The contact stated that the failure had been…
The contact owns a 2009 BMW 328I. The contact stated while driving at an undisclosed speed, there was smoke coming out from underneath the hood of the vehicle. There was no warning light illuminated. The contact continued driving to her nearby residence. The contact stated that the failure had been reoccurring increasingly and she could smell a strong burning odor inside the vehicle while driving. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and diagnosed the vehicle and determined that the failure was associated with the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Electrical system
vehicle caught on fire while no one was driving and the engine was not on. It was parked for approximately 45 minutes. The fire started at the front under the hood. It destroyed melted the engine parts
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10211864The footwell module (FRM) cannot be encoded after replacement.
- 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
- 10182619Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
- 10181214Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.
- 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
- 10170574SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
- 10162434Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10162431"Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
- 10162426Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE: The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
- 10162416"Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally. The following faults are stored in the DME: * 2A82 VANOS intake - stiff; jammed mechanically * 2A87 VANOS exhaust - stiff; jammed mechanically * 130108 VANOS intake: control fault, position not reached * 130308 VANOS exhaust: control fault, position not reached For the N54 engine, the following secondary faults may also be stored: * 120408 Charge-air pressure control, cut-out: Boost pressure accumulation blocked * 3100 Boost-pressure control, deactivation - boost-pressure buildup prohibited CAUSE The VANOS faults can be caused by an insufficient oil pressure supply to the inlet VANOS adjustment unit. To effectively move the camshafts to the target positions in the specified time and under all engine conditions, sufficient oil pressure supply to the VANOS control pistons must always be available. If engine operation requires the VANOS system to quickly advance or retard the intake or exhaust camshaft, faults may be stored if the camshaft is ""late"", or does not reach the target position. In this situation, engine power may be reduced and a check control message is displayed. The consequential fault 3100 or 120408 can also be set in the DME fault memory as well."
- 10162406Power Mirrors and/or Windows are Inoperative. The power windows and/or power mirrors are inoperative. The LED on the headlight switch is flashing. There is a check control message for Windows/Mirrors/ Headlights. There may also be a complaint of water in one or both headlights. One of the following fault codes may be stored: * 9CBD - Communication with stepper motor box left defective * 9CBE - Communication with stepper motor box right defective * 9CC1 - Communication with mirror driver side defective * 9CC2 - Communication with mirror passenger side defective/Right Stepper Motor Controller (SMC) signaling fault * 9CCF - Communication with LIN control defective Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector. CAUSE: Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector.
- 10162404"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
- 10162395N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
- 10160244TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
- 10154816In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
- 10153726Takata class action settlement. Customer support program. Front driver side airbag modules.
- 10152314Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
- 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
- 10151300N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016.. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
- 10151255ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
- 10151247N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
- 10151170N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.
- 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
- 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
- 10151079SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
- 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
- 10150389Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10150385"CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
- 10150381Junction Box Pin Assignment Change. When replacing the Junction Box (fuse box) using P/N 61 14 6 978 270 or later, note that various pin assignments have changed. The following additional work procedure is necessary to properly perform this repair.
- 10150365"N51, N52K and N52T: Idle Fluctuation During Engine Warm-up Phase. After a cold engine start, the idle speed may be unstable or start fluctuating up and down slightly while the vehicle is stopped. On vehicles with automatic transmissions, roughness or shuddering may be felt during this warm-up period when diving away slowly in ""D"" or in ""R"" without depressing the accelerator pedal. No relevant errors are stored in the DME fault code memory, and these symptoms are no longer present once the engine is at operating temperature (> 90C). Unfavorable DME software"
- 10150334"Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
- 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
- 10150329Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
- 10150324?SI B51 15 08 Body Equipment October 2012 Technical Service. This Service Information bulletin supersedes SI B51 15 08 dated July 2008. designates changes to this revision SUBJECT Rear Window False Anti-trap Activation. INFORMATION The anti-trap protection feature may be activated when no obstruction is present. This may occur at either one or both of the rear windows. The root cause of the false anti-trap activation may be difficult to determine. The attached diagnosis flowchart has been developed to assist with determining the actual root cause of the failure as well as to help prevent unnecessary part replacements. The root cause is typically either an issue with the window system, or an electrical/software issue. The diagnosis flowchart will help ensure that repairs are only carried out for the system that is most likely at fault. Refer to B511508_Attachment. PARTS INFORMATION Refer to the Electronic Parts Catalog (EPC) for the appropriate parts noted in the diagnostic flowchart. WARRANTY INFORMATION Not applicable.
- 10150265Intermittently Stored FM Radio Stations Default to FM 87.7. Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost
- 10150264"The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part has incorrect coding."
- 10150224"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
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